Avista Senior Living North Mountain

Pros

• The directors and staff at Avista Senior Living genuinely care about the well-being and happiness of both residents and employees.
• Amy, the leader at Avista, is praised for her personal attention to residents, knowing them all by name and treating them with respect.
• The entire team at Avista is described as caring and attentive, providing a supportive environment for residents.
• The apartment setup allows residents to feel at home while still benefiting from community living.
• Residents enjoy high-quality meals with ample portion sizes, contributing to their overall satisfaction.
• The facility maintains a clean and welcoming atmosphere, with friendly staff who are always willing to help.
• Activities and social opportunities are plentiful, encouraging resident engagement in a comfortable environment.
• Family members appreciate the ability to spend the night with their loved ones in a more personal apartment setting.
• Positive interactions among residents indicate a sense of community and belonging within the facility.
• Many reviewers recommend Avista Senior Living highly due to their positive experiences and satisfaction with care received.

Cons

• A recent resident reported that the facility has gone downhill over the past year, highlighting severe pest issues, including a significant roach infestation that went unaddressed.
• A visitor mentioned their friend's experience of being evicted after complaining about inadequate pest control measures, indicating a lack of care for residents' living conditions.
• A current resident expressed dissatisfaction with the kitchen service, stating they waited an hour for their meal while other residents received theirs promptly.
• Another reviewer noted that although the building is clean and staff is friendly, there are issues in the kitchen that need improvement.
• While the facility has good staff interactions, one user felt it was not the most beautiful facility and had concerns about its overall value compared to other options available.

Review

Avista Senior Living in Phoenix has garnered significant praise from families and residents alike, establishing itself as a beacon of hope amidst various negative experiences associated with other senior living facilities in the area. One particular reviewer shared their harrowing experience of relocating their mother from a place they described as “reprehensible,” where they believed elderly neglect was rampant. This distressing backdrop made the family highly skeptical about ever finding a suitable environment for their loved one again. However, upon discovering Avista, all those concerns melted away. The reviewer expressed immense gratitude for the compassionate leadership at Avista, particularly highlighting Amy’s dedication to every resident while noting Rob's respectful treatment towards seniors like their mother.

The sense of community at Avista Senior Living is palpable, with staff members across different departments demonstrating genuine care and commitment to enhancing residents' lives. From housekeeping to food service, everyone seemed invested in creating a pleasant atmosphere. The reviewer recounted spending time fixing up their mother's apartment and meeting numerous staff members who were friendly and accommodating. Shared meals in the dining hall provided an opportunity for the family member to evaluate the quality of food available to residents. The meals were impressive both in taste and portion size, reflecting Avista’s focus on resident satisfaction rather than merely serving food.

Not only does Avista offer competitive care services such as independent living, assisted living, and memory care, but it also boasts an apartment-style layout that allows residents to maintain a sense of independence and comfort within their own space. One user was particularly drawn by this setup for their mother, who appreciated having her private quarters rather than being confined to a group home or hospital-like environment. They noted that the apartments were designed with safety in mind—featuring spacious restrooms suitable for wheelchair access—and included mini kitchens that allowed for personal comfort while still providing social opportunities through dining halls.

Families have also lauded additional amenities like designated spaces for activities—ranging from bingo games to religious gatherings—as well as communal areas where family members can celebrate special occasions together with residents. The presence of regular trips out into the community adds another layer of engagement that many residents appear to enjoy. Moreover, there is a noticeable welcoming atmosphere across the facility; new visitors often find themselves greeted by friendly faces amid soft music playing throughout common areas.

Despite much positive feedback about Avista Senior Living North Mountain's services and amenities, some reviews reveal experiences reflecting room for improvement as well. For instance, one resident expressed disappointment regarding kitchen service speed; they reported waiting excessively long before receiving their meal while observing other new arrivals promptly served instead. Such isolated incidents serve as reminders that even in well-regarded facilities like Avista, inconsistencies may arise.

Even more concerning are alarming accounts from former residents revealing less-than-acceptable living conditions in certain cases; reports cited severe pest infestations coupled with inadequate management responses leaving residents feeling unsafe and unvalued—a stark contrast compared to the generally high reputation maintained by most reviewers. Families emphasized how vital it is for senior living environments not just to provide shelter but also true care and respect towards every individual residing there.

While many guests find solace knowing their loved ones reside at a facility committed to dignity and compassion—qualities exemplified by wonderful employees like Rob—the challenges highlighted remind potential clients of essential considerations when choosing such institutions moving forward: ensuring management addresses grievances promptly while maintaining high standards across all aspects of care environments could enhance quality experiences significantly overall at establishments seeking excellence like Avista Senior Living.

This area of Phoenix, Arizona offers a convenient location with easy access to various amenities. The presence of multiple pharmacies, hospitals, physicians, and cafes indicates a strong focus on healthcare and wellness services. Additionally, there are diverse dining options within a short distance, catering to different tastes. The proximity to several parks provides opportunities for outdoor recreation and enjoyment of nature. Places of worship are also readily accessible for spiritual fulfillment. The availability of public transportation at the Thomas/Central Ave METRO stop further enhances convenience for seniors looking to explore the city. Overall, this area offers a balanced mix of essential services and recreational opportunities in a welcoming community setting.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.8 miles)

Restaurants

• Taco Bell (0.4 miles)
• Beatitudes Bistro (2.6 miles)
• Filiberto's Mexican Food (2.7 miles)
• In-N-Out Burger (3.1 miles)
• Raising Cane's Chicken Fingers (3.2 miles)
• The Whining Pig (3.4 miles)
• Lenny's Burger (3.5 miles)

Parks

• Phoenix Mountain Preserve (0.8 miles)
• Royal Palm Park (1.5 miles)
• Granada Park (3.3 miles)
• Moon Valley Park (4 miles)
• Conocido Park (5.5 miles)

Places of Worship

• Open Door Fellowship Church (2 miles)
• First United Methodist Church of Phoenix (3.7 miles)
• Christ Church of the Ascension (5 miles)
• Pure Heart Christian Fellowship (5.8 miles)

Hospitals

• Surgical Specialty Hospital Of Arizona (3.2 miles)
• Abrazo Central Campus (3.7 miles)
• Carl T Hayden VA Medical Center, Recreation Therapy (5.1 miles)
• St Josephs Neurological ICU (6 miles)
• St Joseph's Hospital & Med Center: Deguzman Brian J MD (6.1 miles)

Cafes

• Starbucks (3.3 miles)
• Press Coffee - The Roastery (3.3 miles)
• Starbucks (3.8 miles)
• Panera Bread (4.6 miles)
• Starbucks (4.8 miles)
• Lux Central (4.8 miles)
• Panera Bread (4.8 miles)

Physicians

• Keystone Natural Family Medicine (3.7 miles)
• Phoenix Skin Medical Surgical Group (4.1 miles)
• Aoc (4.9 miles)
• NOAH Palomino Health Center (5 miles)
• Wyse, Mark Family Practice Specialists Limited (5 miles)
• Bethany Women’s Healthcare (5.2 miles)
• Northwest Clinic For Children (5.3 miles)

Transportation

• Thomas/Central Ave METRO (6.2 miles)