8628 North 7Th Avenue, Phoenix, AZ 85021
For more information about senior living options: (844) 490-3973
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The facility is described as a very nice place. It could be a nice place if remodeled and management changed. There is hope that improvements could make it a nicer environment.
The facility is described as unsafe and neglectful, with a resident unbathed and covered in days-old food and urine stains. It is said there was no bottled water and empty alcohol and drug pipes present, with horror stories from many residents. The living space is trashed and lacking basic mobility aids; a resident could barely walk and did not receive caregiver help after a fall. They feel ripped off financially, paying around $2,400 a month for care that was not provided, and a loved one died shortly after being moved there. Allegations of Medicaid/Medicare fraud are raised, with management refusing to share owners' or attorneys' information after requests. Management is described as unresponsive and unsympathetic when a loved one passes away, and staff are rude or neglectful. A staff member named "Rose" is depicted as belligerent toward clients. Overall, the facility is labeled a failing business with poor health standards and is urged to be shut down.Orchid Park Care Home in Phoenix is best suited for a highly independent senior whose family is prepared to engage in constant, hands-on advocacy. It is not appropriate for residents who require regular assistance with bathing, mobility, medication management, or medical oversight. The facility's current reality suggests that only those who can tolerate ongoing oversight and potential care gaps should consider it; for most families seeking dependable daily care, looking elsewhere is the prudent move.
Across the nine reviews, the dominant message is risk, safety concerns, and neglect. Residents are described as unbathed, with meals and medications delayed, and rooms sometimes found in disarray or lacking basic equipment like walkers. Staff behavior is repeatedly portrayed as rude or indifferent, with insufficient supervision of care plans and slow or absent responses to urgent needs. Management communication is a persistent weak point, with several accounts reporting unreturned calls or evasive handling of concerns. In at least one review, questions about hospice oversight and possible licensing or regulatory issues are raised, amplifying concerns about overall governance.
If there is any faint upside, it is largely superficial and cannot offset the core failures in care. A single reviewer labeled it a "Very nice place," a claim that clashes with the broader pattern of neglect and operational instability. Physical appearances may look acceptable to casual observers, yet the decisive factors - consistency of care, safety, and dignity - tip loudly toward a negative assessment. A clean lobby or pleasant signage does not compensate for untrained staff, missed medications, or the absence of basic daily support when a resident needs it most.
Beyond the evident neglect, there are concrete red flags about compliance and business integrity. One review asserts the facility was once shut down for operating without a license, and others mention concerns about Medicaid/Medicare handling and ownership transparency. Such points are not mere trivia; they signal governance weaknesses that jeopardize reliability and future stability. Families should treat these as warning signs to verify licensure, current regulatory standing, and any history of enforcement actions before considering placement.
For families still weighing options, a disciplined due-diligence approach is essential. Contact the Arizona Department of Health Services and the long-term care ombudsman to pull current inspection reports and any corrective action plans. Request a transparent, written care agreement with exact caregiver ratios, medication administration procedures, and a clear escalation process. Tour with a checklist focused on cleanliness, restroom accessibility, routine hygiene, and staff responsiveness; insist on meeting the administrator and a responsible supervisor; and seek firsthand accounts from current residents or independent advocates. Consider a probationary period with strict performance milestones and penalties if standards aren't met, alongside comparisons to other facilities with proven staffing, transparent governance, and consistent positive reviews.
Ultimately, Orchid Park Care Home does not currently align with the needs of families prioritizing dependable, respectful, and well-supervised elder care. For those requiring steady daily support, stronger staffing, and demonstrable regulatory compliance, better options exist. Look toward communities with clear inspection histories, robust staff training and ratios, active family engagement opportunities, and transparent leadership. If in-home care or hospice-friendly arrangements are viable, they deserve serious evaluation as well, ensuring safety nets, emergency protocols, and ongoing oversight are built in from day one.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Orchid Park Care Home in Phoenix, AZ is a premier assisted living community that provides exceptional care for seniors in a comfortable and welcoming environment. Our board and care home offers personalized assistance with daily activities such as bathing, dressing, and transfers, ensuring that each resident receives the support they need to maintain their independence.
Our fully furnished accommodations provide a cozy and homelike setting for our residents. They can enjoy delicious meals prepared by our professional staff in our dining room, with special dietary restrictions taken into consideration. Housekeeping services ensure that residents have a clean and tidy living space at all times.
At Orchid Park Care Home, we prioritize the well-being of our residents by offering various amenities to enhance their quality of life. Our outdoor space allows them to enjoy fresh air and take leisurely walks in a beautiful garden setting. For convenience, we provide telephone services and Wi-Fi/high-speed internet access so that residents can stay connected with loved ones.
Transportation arrangements are made for medical appointments, ensuring that residents can easily access healthcare providers when needed. We also coordinate with health care professionals to ensure that each resident's medical needs are met effectively.
In addition to providing exceptional care and comfort, Orchid Park Care Home also encourages an active lifestyle through scheduled daily activities tailored to the preferences and abilities of our residents. These activities aim to promote socialization, engagement, and overall well-being.
Located in Phoenix, AZ, our community benefits from its close proximity to various amenities. With 6 cafes, 4 parks, 11 pharmacies, 3 physicians' offices nearby, as well as numerous restaurants and places of worship within reach, residents have easy access to essential services and opportunities for leisure.
At Orchid Park Care Home in Phoenix, AZ, we strive to create an environment where seniors can thrive physically, emotionally, and socially. With compassionate staff members ready to assist with any needs or concerns at all times, families can feel confident that their loved ones are receiving the highest level of care in a warm and supportive community setting.
Orchid Park Care Home is located at 8628 North 7Th Avenue, Phoenix, AZ 85021 in Maricopa County, Arizona
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