2536 East Heatherbrae Drive, Phoenix, AZ 85016
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff are friendly, always helpful, and willing to do what is necessary for patrons and their families. The facility is great, with knowledgeable and helpful staff. The staff and participants are valued, with volunteers contributing consistently for years; they are hardworking go-getters. Everlasting volunteers for years bring the best energy, and the staff are great; their ongoing support to the food bank is appreciated. The staff are friendly and accommodating, and the environment is family-oriented. The staff are nice, the facility is clean, the grounds are nice, and the services are good. The place is great.
They do not take care of their clients at all times. The old man stinks because his teeth are not brushed. The place is horrible. The reviewer felt they were being treated like a stereotype, as if they were the "Mista Mista Lady" from a movie.A broad set of voices describes a place that many people feel deeply connected to, even as a few voices pull in the opposite direction. Across the chatter, the prevailing mood is warmth and appreciation for the people who work there and the energy volunteers bring. Several reviewers highlight a welcoming atmosphere, courteous and accessible staff, and a sense that the facility is a committed part of the community. Taken together, the observations point to a place that many patrons see as supportive, well-run, and people-centered, with some inconsistent experiences that stand out as cautionary notes.
One of the strongest throughlines is the quality of the people. Reviewers repeatedly praise the staff as friendly, accommodating, and helpful. Phrases like "Friendly staff and always helpful and willing to do all that is necessary for the patrons and their family" and "Great facility, very knowledgeable and helpful staff!" appear to capture what many visitors value most: staff who are approachable, informed, and proactive in meeting needs. Another reviewer simply notes "Nice, clean and friendly staff," adding that the staff pair well with pleasing surroundings. The sentiment is consistently that the staff are a key reason people feel good about their experience.
Volunteer involvement and community energy also stand out as a pillar of strength. Several reviews mention long-standing, ongoing volunteer support, with people who have been giving their time "for years." One reviewer says volunteers have been part of their experience long-term, describing them as " hardworking go getters," and expressing appreciation for the regular backing they provide to a local food bank. Another writes that volunteers bring "the best energy," and that the staff is "great." Taken together, these notes sketch a place where volunteers are not just occasional helpers but a steady, valued part of the ecosystem, reinforcing the sense of a lively, community-driven organization.
There is also a strong sense of a home-like, family-oriented environment from the resident and management perspective. A reviewer who has lived there for "10+ years" emphasizes that the staff is "friendly, accommodating and cares about the residents," while noting that owners and managers contribute to a "family oriented" atmosphere. This thread reinforces the impression that the place aims to be more than just a service location - it seeks to be a nurturing environment where people feel cared for and connected. The combination of long-tenured residents and leadership that prioritizes a warm setting underscores why some visitors might see the facility as a place to call home.
Complementing the positive notes are several concrete affirmations of quality in terms of facilities and surroundings. A review describing the place as a "Great facility" paired with phrases about "Nice grounds and good services" adds a dimension of physical well-being to the overall impression. Multiple comments converge on the idea that the environment itself supports positive experiences: cleanliness, pleasant grounds, and reliable services that match the friendly staff's demeanor. These elements together create an image of a well-rounded operation that balances human-centered care with a solid physical setting.
Not every note is upbeat, and a couple of comments introduce sharp skepticism or dissatisfaction. One reviewer states plainly, "This Place Is HORRIBLE," signaling a significant negative experience that stands in stark contrast to the majority. Another fragment - "They Have Got Me, All Up In Here, Like I Am The ?Mista Mista Lady' From The ?Happy Gilmore' Movie" - uses a highly stylized, perhaps humorous or frustrated tone to suggest feelings of being misled or overwhelmed. While these voices are fewer, they serve as important reminders that experiences can vary dramatically, and that not all interactions meet expectations.
Overall, the collection paints a nuanced picture: a community-friendly environment where skilled, approachable staff and long-standing volunteers create a sense of care and continuity for residents and families. The positive remarks emphasize warmth, reliability, and a strong sense of belonging, often tied to a home-like atmosphere and supportive energy from volunteers. At the same time, the negative notes caution readers that, for some, experiences can fall short, underscoring the importance of personal circumstances and expectations in shaping impressions. For those considering engagement with this place, the predominant message is clear: people matter here, and when they come together - staff, volunteers, and residents - the result can feel genuinely supportive and inviting.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Everlasting Services at Biltmore 5 in Phoenix, AZ is a premier assisted living community offering exceptional care and a wide range of services to meet the needs of residents. Our board and care home provides a comfortable and safe environment for seniors, with fully furnished rooms and beautiful outdoor spaces including a garden where residents can relax and enjoy nature.
We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to our residents. Additionally, our move-in coordination service ensures a smooth transition for new residents, making the process as stress-free as possible.
To keep our residents connected, we provide telephone and Wi-Fi/high-speed internet access in all rooms. This allows them to stay in touch with loved ones, browse the internet or stream their favorite shows.
At Everlasting Services at Biltmore 5, we prioritize the well-being of our residents by providing assistance with activities of daily living such as bathing, dressing, and transfers. Our caring staff also coordinates with healthcare providers to ensure that all medical needs are met. For those with specific dietary requirements or restrictions, we offer diabetes diet options as well as special dietary accommodations.
Meals are an important part of our community, and we take pride in providing delicious and nutritious meal options tailored to each resident's dietary needs. Our dining room offers an inviting atmosphere where residents can enjoy meals together.
Engaging activities are scheduled daily to cater to various interests and preferences. Whether it's participating in group exercises, arts and crafts sessions or social events, there is something for everyone to enjoy.
Located centrally in Phoenix, our community benefits from its proximity to numerous amenities. With cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship and hospitals nearby; residents have easy access to everything they need within their reach.
At Everlasting Services at Biltmore 5 in Phoenix, AZ we strive to provide exceptional care that meets the individual needs and preferences of each resident, ensuring they enjoy a fulfilling and comfortable lifestyle.
This area of Phoenix, Arizona offers a range of amenities that cater to the needs of seniors. With multiple pharmacies located within a few miles, accessing medication and healthcare essentials is convenient. There are also several cafes and restaurants nearby for socialization and dining options. For medical care, there are various physicians' offices in the vicinity, as well as hospitals such as Maricopa Medical Center and Banner – University Medical Center Phoenix in close proximity. Places of worship like Christ Church of the Ascension and transportation options like METRO stations provide opportunities for spiritual connection and easy access to travel. Additionally, parks like Margaret T. Hance Park offer green spaces for relaxation and leisure activities. Overall, this part of Phoenix provides a well-rounded environment for senior living with essential services, healthcare facilities, social opportunities, and recreational spaces all within reach.
Everlasting Services At Biltmore 5 is located at 2536 East Heatherbrae Drive, Phoenix, AZ 85016 in Maricopa County, Arizona
Freedom Manor - TBI
Phoenix, AZ
Specialized TBI care in a community setting with nearby health services and dining.
Everlasting Services At Biltmore 10
Phoenix, AZ
Small, intimate board-and-care with personalized assistance, diabetes-aware dining, and structured activities.
Everlasting Services At Biltmore 10 costs
Everlasting Services At Biltmore 10 reviews
Everlasting Services At Phillips
Phoenix, AZ
Small, personalized board-and-care with 24/7 supervision, meals, housekeeping, and coordinated healthcare.
TheKey Phoenix
Phoenix, AZ
Wide range of nearby amenities and easy access to healthcare, dining, and transit.
Desert Haven Home Care
Phoenix, AZ
Approachable, supportive management with a warm, collaborative culture.
Olive Grove Assisted Living & Memory Care
Phoenix, AZ
Caring staff with good family communication and engaging activities
Olive Grove Assisted Living & Memory Care reviews
Olive Grove Assisted Living & Memory Care images
Clarendale Arcadia
Phoenix, AZ
Well-maintained facility with attentive staff, engaging activities, and a thoughtfully designed memory care area.
Clarendale Arcadia costs
Clarendale Arcadia reviews
Clarendale Arcadia images
Rose Court Senior Living
Phoenix, AZ
Friendly, attentive staff; clean, pleasant environment; delicious meals; engaging activities; well-kept gardens.
Rose Court Senior Living costs
Rose Court Senior Living reviews
Rose Court Senior Living images
Arcadia Grove Assisted Living Home
Phoenix, AZ
Private rooms with en-suite, clean and well-maintained environment, attentive staff, and engaging activities with diabetes-friendly meals.
Arcadia Grove Assisted Living Home reviews
Arcadia Grove Assisted Living Home images
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
