Christian Care Nursing Center in Phoenix, AZ

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  • Interior

    A cozy waiting area featuring three comfortable chairs and a welcoming atmosphere.

  • Decor

    Cozy living room with a stone fireplace and comfortable seating.

  • Living Room

    A cozy living room featuring blue and white couches, a bookshelf, and warm wooden flooring.

  • Building

    A church building with a flag flying in front against a backdrop of blue sky and clouds.

  • Architecture

    A welcoming entrance to a well-maintained building surrounded by lush greenery.

  • Bedroom

    A clean and well-organized hospital patient room with a single bed and sink.

  • Windows

    A simple room with a hospital bed and window.

  • Landscaping

    A view of a residential building with a parking area and green landscaping under a clear blue sky.

  • Outdoor

    A senior person walking with a walker in front of a hotel on a sunny day.

  • Natural Light

    A cozy room featuring a round table surrounded by four chairs, two comfortable armchairs, and ample natural light from the windows.

  • Hallway

    A clown statue standing in a hallway, next to an office entrance.

Christian Care Nursing Center in Phoenix, AZ

11812 North 19th Avenue, Phoenix, AZ 85029

For more information about senior living options: (844) 490-3973

3.6 from 38 reviews
5 stars
21
4 stars
2
3 stars
3
2 stars
2
1 stars
10

Assisted Living Skilled Nursing Facility

Overall Review of Christian Care Nursing Center

Pros

  • pro The CNAs were good and the nurses were outstanding, with the director of nursing always available and attentive.
  • pro Tammy, the activities director, was superb - kind, compassionate, and engaging with residents.
  • pro Louis Falcon is the heart and soul of the building, consistently professional and caring.
  • pro The staff gave their heart and souls to provide the best care and comfort to those who needed it most.
  • pro The facility is clean, comfortable, and well-maintained, with welcoming staff and thoughtful on-site dining options.
  • pro The on-site doctor and therapy services contribute to comprehensive, high-quality care.
  • pro A beautiful campus where staff truly care, with patient care prioritized above profits.

Cons

  • pro Some reviewers describe the staff as lazy and unhelpful, caring more about turnover than residents.
  • pro They allege the administration is criminal and drained a senior's bank account under the guise of ALTCS.
  • pro The facility is described as old and not well maintained, with odors in bathrooms due to older plumbing.
  • pro Upper staff are said to be unprofessional and unwelcoming.
  • pro A reviewer claims neglect and misinformation contributed to their mother's decline and death.
  • pro There are accusations of misplacing belongings, losing hearing aids, and evicting residents to drain funds.
  • pro Racial discrimination by upper staff is alleged by some reviewers.
  • pro Nurses and CNAs are described as unresponsive or unkind, leading to unsafe conditions.
  • pro The security guard is described as rude and lacking manners.
  • pro The place is labeled a "joke" due to administration behavior and repeated violations.

Review

This community is best suited for families seeking a faith-oriented, resident-focused environment where hands-on care and rehabilitation are central, and where an engaged activities program helps keep a loved one mentally and socially stimulated. It works well for seniors who may need skilled nursing or assisted living with on-site physical therapy and occupational therapy, and who appreciate a campus that offers multiple living options and accessible dining. The setting can feel homey and well-loved, with staff who often know residents by name and a climate that rewards consistent, personal attention over flashy amenities.

The strongest points are unmistakable in the day-to-day care. Several reviews highlight the CNAs and nursing staff as genuinely caring, responsive, and skilled at improving function through rehab services. Therapy teams are described as capable, and the presence of on-site professionals - a doctor on campus and reliable therapists - provides continuity many families value. The Activities Director, Louis Falcon, stands out as the emotional heartbeat of the building, coordinating visits, scheduling family time, and keeping residents engaged with meaningful programs. Family members repeatedly praise the warmth of staff, the openness of some nursing leadership, and the comforting, sunlit campus atmosphere with accessible dining and comfortable common spaces.

Yet this is a place where the dark edges of governance and consistency show up in a handful of reviews. A not-insignificant share allege leadership and administrative issues, including miscommunication, unresponsiveness from the director-level team, and troubling claims of financial mishandling or inappropriate discharges. Some families report feeling misled about care decisions, and there are stark warnings about evictions and property loss. These accounts are not universal, but they are persistent enough to demand serious scrutiny from anyone evaluating care for a loved one. Short-staffing and high turnover surface in several comments, underscoring that the quality of the daily experience can swing with who happens to be on shift.

The key pros do offset the main cons in concrete, practical ways, but only if the family is comfortable with a facility where leadership accountability has been questioned by some residents and families. The strong, compassionate care from CNAs and nurses can deliver tangible improvements in function and safety, particularly for rehab goals and daily living tasks. The on-site medical and therapy resources reduce the friction of coordinating care, and the vibrant activities program helps prevent isolation and decline. For families prioritizing a caring, community-focused environment with accessible campus resources, these positives can outweigh concerns about administrative communication - provided there is proactive engagement from the leadership team and transparent, detailed care planning and reporting.

Who should consider alternatives? Families that require unwavering administrative transparency, a consistently low-traffic leadership footprint, and ironclad safeguards against financial or discharge irregularities will want to compare options. If questions about governance, accountability, or documented responsiveness are at the top of the priority list, it is prudent to tour several facilities, meet with the director of nursing and social services, and request recent incident logs, staffing ratios, and formal care plans before making a commitment. For memory care needs or for families seeking a facility with a uniformly steady administrative culture, exploring centers with a documented, unblemished governance track record may provide greater long-term reassurance.

In the end, Christian Care Nursing Center presents a credible, capable option for families who prize compassionate hands-on care, robust rehabilitation, and a warm, neighborly environment. It can deliver excellent outcomes when the care team is stable and the leadership is accessible and responsive. That said, the decision hinges on comfort with governance and accountability. A disciplined tour, candid conversations with the DON and activities staff, and requests for specific performance metrics will reveal whether this community's strengths align with a loved one's needs and a family's expectations. If those confirmations are met, this facility can be a strong, nurturing home; if they are not, it is wise to pursue alternatives with a cleaner governance record and more predictable administrative follow-through.

Features

Housing

  • 68 resident community capacity 68 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (12 miles away) Phoenix Sky Harbor International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Christian Care Nursing Center in Phoenix, AZ is a skilled nursing facility that provides top-quality care for its residents. With a wide range of amenities and care services, this community offers everything needed for a comfortable and fulfilling lifestyle.

Residents can enjoy the convenience of onsite amenities such as a beauty salon, computer center, fully furnished rooms, gaming room, small library, wellness center, and high-speed internet access. The dining experience is exceptional with restaurant-style dining and the ability to accommodate special dietary restrictions.

Care services are available round-the-clock to ensure the safety and well-being of all residents. These include assistance with activities of daily living such as bathing and dressing, medication management, transportation arrangement for appointments or outings, and specialized diabetes diets. Housekeeping services are also provided to maintain cleanliness and organization within each resident's private bathroom and kitchenette.

The community actively encourages an active lifestyle through various activities and programs. Residents have access to fitness programs catered to their needs, planned day trips to nearby parks or cafes, as well as resident-run activities that create a close-knit community atmosphere. Daily activities are scheduled to keep residents engaged and entertained throughout the day.

In terms of convenience and accessibility, there are several nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services within close proximity of the community.

Overall, the Christian Care Nursing Center in Phoenix provides a warm and caring environment where residents can receive exceptional care while enjoying an active lifestyle filled with enriching activities and amenities.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.8 miles)
  • Walmart Pharmacy (3 miles)
  • Walgreens (3.7 miles)

Restaurants

  • In-N-Out Burger (1.4 miles)
  • Taco Bell (2.9 miles)
  • Don Ruben's Mexican Restaurant (3 miles)
  • McDonald's (3.2 miles)
  • Manuel's Mexican Food (3.3 miles)
  • Chino Bandido (3.5 miles)
  • Valle Luna (3.7 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.5 miles)
  • Panera Bread (3.7 miles)
  • Starbucks (3.7 miles)
  • Press Coffee - The Roastery (5.1 miles)
  • The Human Bean (5.2 miles)

Parks

  • Royal Palm Park (2.4 miles)
  • Moon Valley Park (2.5 miles)
  • Conocido Park (3.1 miles)
  • Phoenix Mountain Preserve (3.2 miles)
  • Granada Park (4.3 miles)

Places of Worship

  • Open Door Fellowship Church (2.4 miles)
  • Pure Heart Christian Fellowship (3.3 miles)
  • First United Methodist Church of Phoenix (5.5 miles)

Physicians

  • Northwest Clinic For Children (2.8 miles)
  • West Valley Ear Nose & Throat (3.4 miles)
  • The CORE Institute - North Phoenix (4.2 miles)
  • Banner Thunderbird Surgery Center (4.6 miles)
  • ABC Children's Eye Specialists (4.7 miles)
  • Arizona Center for Hematology and Oncology (4.9 miles)
  • AOC: Arizona Otolaryngology Consultants (4.9 miles)

Hospitals

  • Surgical Specialty Hospital Of Arizona (4.3 miles)
  • Abrazo Central Campus (4.7 miles)

Theaters

  • AMC Deer Valley 30 (5.2 miles)

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