Christian Care Nursing Center in Phoenix, AZ

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  • Interior

    A cozy waiting area featuring three comfortable chairs and a welcoming atmosphere.

  • Decor

    Cozy living room with a stone fireplace and comfortable seating.

  • Living Room

    A cozy living room featuring blue and white couches, a bookshelf, and warm wooden flooring.

  • Building

    A church building with a flag flying in front against a backdrop of blue sky and clouds.

  • Architecture

    A welcoming entrance to a well-maintained building surrounded by lush greenery.

  • Bedroom

    A clean and well-organized hospital patient room with a single bed and sink.

  • Windows

    A simple room with a hospital bed and window.

  • Landscaping

    A view of a residential building with a parking area and green landscaping under a clear blue sky.

  • Outdoor

    A senior person walking with a walker in front of a hotel on a sunny day.

  • Natural Light

    A cozy room featuring a round table surrounded by four chairs, two comfortable armchairs, and ample natural light from the windows.

  • Hallway

    A clown statue standing in a hallway, next to an office entrance.

Christian Care Nursing Center in Phoenix, AZ

Christian Care Nursing Center is an assisted living community in Phoenix, AZ.

Information last verified:

11812 North 19th Avenue, Phoenix, AZ 85029

For more information about senior living options: (866) 208-4318

3.6 from 38 reviews
5 stars
21
4 stars
2
3 stars
3
2 stars
2
1 stars
10

Overall Review of Christian Care Nursing Center

differentiator 21 reviews mention this

Nursing attention is mixed

Residents describe hands-on nursing and CNA support that can feel both responsive and unreliable.

Several reviews credit the nursing and CNA team for making a noticeable difference, including therapy progress, nurses being “outstanding,” and a director who stays accessible. A few residents and families also describe medication management and staff willingness to help as needs come up, with communication and updates when they’re needed. At the same time, other reviewers report serious problems—patients being ignored for long periods, tests not being completed, and short staffing leading to delayed or missed care. The community also provides 24-hour call support and 24-hour supervision in its care services, which lines up with why staffing consistency shows up so strongly in feedback.

common 5 reviews mention this

Clean, comfortable spaces

Many residents and families mention the facility stays clean and comfortable.

Multiple reviews describe the building as clean and well kept, including comfort and ease of moving around. One reviewer notes the community maintains an older building well, while another highlights cleanliness and upkeep along with landscaping details. That said, at least one review also calls out that some rooms felt bare and that the shared-bathroom setup wasn’t ideal.

differentiator 10 reviews mention this

Activities and visit help stand out

The activities program and visit scheduling support get frequent, specific praise.

Reviews consistently mention the activities team leading day-to-day engagement, with examples like resident arts and crafts and planned activities they look forward to. A number of families also praise specific staff members for making visits workable during difficult periods, including help with window visits and coordinating calls and in-person appointments. In addition to activities, the community offers concierge services and community-operated transportation, which fits how residents describe help getting time on the calendar and getting around when needed.

common 5 reviews mention this

Dining is restaurant-style, but uneven

Dining is described as restaurant-style, with reviews split on overall quality.

Residents and families point to the dining experience as a real feature, including a dining room set up to look out at outdoor space and the community’s restaurant-style approach. Some reviews say the food was okay, while others describe it as not good or note personal preferences for takeout. The community also highlights special diet support in its dining and care services, which matches how meals are handled for specific dietary restrictions.

caveat 8 reviews mention this

Staffing and safety concerns recur

Several reviewers raise concerns about staffing levels and whether care needs were met.

A recurring theme in negative feedback is that staff may be short-handed, unresponsive, or focused on throughput rather than residents’ well-being. Some reviewers describe delayed help for pain, tests that weren’t carried out as ordered, and a resident’s deteriorating condition requiring urgent transfer. Others also mention communication failures when families reached out, reinforcing concerns about follow-through. Even with 24-hour call support available, these reviews focus on breakdowns in day-to-day staffing and escalation when needs were urgent.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 68 resident community capacity 68 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (12 miles away) Phoenix Sky Harbor International (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.8 miles)
  • Walmart Pharmacy (3 miles)
  • Walgreens (3.7 miles)

Restaurants

  • In-N-Out Burger (1.4 miles)
  • Taco Bell (2.9 miles)
  • Don Ruben's Mexican Restaurant (3 miles)
  • McDonald's (3.2 miles)
  • Manuel's Mexican Food (3.3 miles)
  • Chino Bandido (3.5 miles)
  • Valle Luna (3.7 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.5 miles)
  • Panera Bread (3.7 miles)
  • Starbucks (3.7 miles)
  • Press Coffee - The Roastery (5.1 miles)
  • The Human Bean (5.2 miles)

Parks

  • Royal Palm Park (2.4 miles)
  • Moon Valley Park (2.5 miles)
  • Conocido Park (3.1 miles)
  • Phoenix Mountain Preserve (3.2 miles)
  • Granada Park (4.3 miles)

Places of Worship

  • Open Door Fellowship Church (2.4 miles)
  • Pure Heart Christian Fellowship (3.3 miles)
  • First United Methodist Church of Phoenix (5.5 miles)

Physicians

  • Northwest Clinic For Children (2.8 miles)
  • West Valley Ear Nose & Throat (3.4 miles)
  • The CORE Institute - North Phoenix (4.2 miles)
  • Banner Thunderbird Surgery Center (4.6 miles)
  • ABC Children's Eye Specialists (4.7 miles)
  • Arizona Center for Hematology and Oncology (4.9 miles)
  • AOC: Arizona Otolaryngology Consultants (4.9 miles)

Hospitals

  • Surgical Specialty Hospital Of Arizona (4.3 miles)
  • Abrazo Central Campus (4.7 miles)

Theaters

  • AMC Deer Valley 30 (5.2 miles)

Frequently Asked Questions

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