Allegiant Healthcare Of Phoenix
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1880 East Van Buren Street, Chandler, AZ 85006
For more information about senior living options: (844) 490-3973
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The staff are kind, professional, compassionate and provide the best care. Johnny the RT director was the real MVP, coordinating discharge and ensuring a smooth transition. Aliyanna at the front desk is always smiling and personable. Cassie is very friendly and helpful to visitors. The facility is clean and well-maintained. Private rooms are a major plus and enhance patient comfort. The nurses and CNAs genuinely care about their work and patients.
The food is disgusting. Communication with staff is impossible; call lights go unanswered for hours. The staff do not seem to care about the patients. Nursing usually took forever to answer the call lights. A patient developed a UTI and thrush due to poor hygiene and was not repositioned promptly. There was neglect and a lack of care reported to management. Nurses sometimes fail to arrive on time and do not consistently address pain. The bedspreads were left on the floor.The community around Haven Health Sky Harbor feels like a sanctuary of care and calm, a place where the environment itself is elegant and clean and where the people tending to patients bring genuine warmth. For a family member who spent weeks there, the experience was a blend of heartfelt gratitude and complex, sometimes troubling, realities. One family member who was hospitalized for a month and a half described the setting as a model of cleanliness and thoughtfulness, saying the nurses, treatment staff, caregivers, and support staff - cleaners and front desk staff included - were kind, dedicated, and deeply caring. They spoke with gratitude about the way the team treated their father, noting that he recovered well and that "we love you all." The sentiment was echoed by others who praised the facility as a great place for rehabilitation and recovery, highlighting a clean building, delicious food in some instances, and a prime location in the heart of Phoenix. In those accounts, the staff were described as kind, professional, compassionate, and as giving their best care, with many families strongly recommending the facility to others who needed TLC.
Yet the experience was not uniformly positive across all reviews. Another family member's visit conveyed a more challenging reality: "I would not recommend." The criticisms were sharp and specific - food described as disgusting, calls and messages not returned, and call lights going unanswered for hours. The reviewer asserted that therapy was very minimal, insinuating that the facility was either understaffed or simply not fully attentive to patient needs. They painted a picture of neglect, recounting periods when their loved one lay uncomfortable and uncovered, and expressing frustration that concerns were downplayed when raised to directors and case management. This darker portrait stands in stark contrast to the glowing praise found in other passages, and it underscores the variability some families perceive in daily care and responsiveness.
Amid the mixed experiences, there were standout moments that carried across multiple accounts. One patient's story highlighted the extraordinary effort of Johnny, the RT director, who "went above and beyond" to ensure comprehensive care and to coordinate the discharge process, providing resources and smoothing the transition to the patient's new home. The same review or related reflections praised the teamwork and coordination that helped families feel supported during a critical phase of recovery. In several entries, individual staff members earned high marks for their humanity and professionalism: Bernadette, a CNA who treated the patient like a real person; Aliyanna at the front desk who greeted visitors with a warm smile and helpful efficiency; and Cassie, the receptionist who impressed visitors with her information, kindness, and readiness to assist. There were also appreciative notes for Alondra in admissions, Cassie again in other capacities, Matthew's assistance with insurance questions, and a cadre of nurses and CNAs who genuinely cared about the patients' well-being. Reviewers often lauded the hospital's clean facilities, welcoming environments, and the ability to secure private rooms, which were described as a major plus for rest and recovery.
The patient testimonials also included reminders that, behind the praise, there are real concerns that deserve attention. Some reviewers recounted serious clinical issues: delayed nursing responses to call lights, lapses in airway care for a patient with a tracheostomy who needed constant suctioning, and moments when their loved one was left uncomfortable or in an unclean state. One family member described UTI and thrush that likely resulted from oral care gaps, along with insufficient repositioning of the patient. They recounted pushing back on these concerns through formal complaints, only to feel that staff minimized or dismissed their worries. In a separate but equally pointed observation, a reviewer noted a troubling experience during a tracheostomy situation where care decisions - like delaying a speech valve evaluation - raised questions about clinical judgment at the time. However, amid these criticisms, there were also stories of quick corrective action - such as prompt replacement or repositioning after a report to the front desk - and reminders that not all encounters were negative.
On the lighter, more consistently positive side, many comments revolved around the human elements that make Haven Health Sky Harbor a welcoming place. Several reviewers highlighted the compassionate, attentive nursing staff and CNAs who take pride in their work. They spoke of staff who respond with patience, explain care plans clearly, and make an effort to answer questions about a loved one's care. Translation support and accessibility for families coming from different language backgrounds were specifically noted as a meaningful help, with staff like Alondra and Lorena earning praise for their knowledge and approach. The front desk emerged repeatedly as a crucial touchpoint for warmth and information, with Aliyanna and Cassy singled out for their exceptional service, professionalism, and positive energy. Reviewers who toured the facility or visited residents consistently described modern technology, clean rooms, and a calm, respectful atmosphere that supports healing.
A recurring thread among the varied accounts is the sense that Haven Health Sky Harbor holds great potential as a premier rehabilitation and recovery facility, particularly when it comes to staff dedication and the facility's infrastructure. Several reviews praised the private rooms, the overall cleanliness, and the quiet, well-maintained environment that can help patients rest and heal. The facility's capacity to accommodate specialized needs - such as dialysis or ventilator support - was also noted as a strong point, underscoring the breadth of services available within a single, cohesive setting. In several passages, families expressed gratitude for the facility's ability to provide not only medical care but also emotional support for both patients and their loved ones, recognizing the hospital's role in guiding families through discharge planning, insurance questions, and practical arrangements.
In sum, Haven Health Sky Harbor appears to be a place of contrasts: a setting that some families celebrate as an elegant, well-staffed, and supportive environment where recovery can flourish, and where specific staff members shine with empathy and competence; and another reality in which some patients experience delays, gaps in care, and distressing lapses that require attention and accountability. The collected voices suggest a facility that is capable of remarkable care and meaningful healing when its teams are aligned and responsive, but one that also faces real challenges around communication, consistency, and patient comfort in daily operations. For families evaluating this center, the message is clear: the staff and the environment hold extraordinary promise, and there are many individuals who go above and beyond; at times, however, there are hurdles that must be addressed to ensure every patient receives timely, thorough, and respectful care throughout their rehabilitation journey.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Allegiant Healthcare of Phoenix in Chandler, AZ is a top-notch assisted living community that provides exceptional care and a wide range of amenities to its residents. As a skilled nursing facility, it offers specialized care for individuals who require 24-hour supervision and assistance with activities of daily living.
The community boasts an array of amenities to enhance the quality of life for its residents. These amenities include a beauty salon for pampering sessions, cable or satellite TV for entertainment, and community-operated transportation for convenient outings. There is also a well-equipped computer center for staying connected, a fully furnished dining room for enjoying delicious meals, and a fitness room to promote physical activity. Residents can engage in various activities in the gaming room or relax in the serene garden. Housekeeping services ensure that living spaces are always clean and tidy. Additionally, there is a kitchenette available for personal use and move-in coordination services to simplify the transition process.
At Allegiant Healthcare of Phoenix, residents' well-being is prioritized with the provision of private bathrooms, restaurant-style dining options, access to a small library, telephone connectivity, and Wi-Fi/high-speed internet access to stay connected with loved ones.
Care Services provided are comprehensive and include assistance with bathing, dressing, transfers, medication management, special dietary restrictions such as diabetes diets and meal preparation services. Transportation arrangements are made for easy access to appointments or outings.
Residents can enjoy engaging activities tailored to their interests such as fitness programs and planned day trips organized by concierge services. They can also participate in resident-run activities and scheduled daily activities ensuring an active lifestyle within the community.
Allegiant Healthcare of Phoenix benefits from its prime location with numerous nearby amenities nearby including 13 cafes offering diverse culinary experiences. The presence of 3 parks allows residents to enjoy fresh air and nature walks. Accessible pharmacies ensure prompt medications availability while physicians' offices provide convenient healthcare options. Nearby restaurants offer a variety of dining choices while transportation options make it easy to explore the area. Places of worship, theaters, and hospitals are easily accessible for spiritual needs, entertainment, and healthcare emergencies.
Allegiant Healthcare of Phoenix in Chandler, AZ is a welcoming assisted living community that focuses on providing exceptional care, a wide range of amenities, and convenient access to nearby services. It is an excellent choice for individuals seeking a comfortable and enriching lifestyle in a supportive environment.
Allegiant Healthcare Of Phoenix is located at 1880 East Van Buren Street, Chandler, AZ 85006 in Maricopa County, Arizona
Allegiant Healthcare Of Phoenix on seniors.fyi includes 13 photos including images showing interior, bedroom, healthcare, windows, dining, lighting, building, office, and more.
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