Desert Winds Assisted Living in Peoria, AZ
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20545 North Lake Pleasant Road, Peoria, AZ 85382
For more information about senior living options: (844) 490-3973
Residents feel at home at Desert Winds and receive attentive care. Family members report their loved ones are happier and more active after moving in. The staff are amazing, caring, and treat residents like family. The recent remodel is beautiful and the facility feels inviting. Desert Winds is like a second family to many families, with staff who truly care. Mary, a caregiver, stands out for kindness, intuition, and perseverance, helping her aunt improve. The team goes above and beyond to make transitions smooth and comfortable. Executive Director Nora and the staff are highly supportive and accessible. Move-ins are expedited with helpful, responsive staff. Nurses and med techs ensure medications are managed safely and with compassion. The Peoria location staff are exceptional in every way. The atmosphere is clean, welcoming, and consistently well kept.
The customer service at Desert Winds is described as horrible. The person who answers the phone doesn't sound like she wants to do her job. One reviewer wouldn't trust Desert Winds with their parents or any family member. The staff were not professional at all. Cards sent to the reviewer's mom were returned unopened, described as very sad.Desert Winds Assisted Living in Peoria is best suited for families seeking a warm, family-like atmosphere where staff are deeply invested in daily happiness, safety, and personalized care. Residents appear to settle in quickly, and families report noticeable improvements in mood and engagement after moving in. The community leans into active living: a lively dining room, an upbeat activity team, and management that remains accessible and responsive. The remodeling adds a sense of refreshed vitality, but above all else it is the everyday interactions - caregivers greeting each resident by name, meals tailored to preferences, and staff who partner with families - that create a true sense of home. For families needing a partner in care rather than a sterile setting, Desert Winds delivers.
That said, Desert Winds may not be the right fit for every circumstance. Residents with very high medical acuity or those requiring constant hospital-level oversight could outgrow the assisted-living model here. Likewise, families who prize a perfectly polished, uniformly seamless intake and front-desk experience across every touchpoint should compare options, as at least one reviewer flagged inconsistencies in phone responsiveness. Exterior access remains a practical concern for some - parking and entry flow are improving but not yet ideal. For those seeking specialized, long-term memory-care programs with rigid protocols, it is essential to confirm that Desert Winds can sustain the level of support required.
Where Desert Winds shines, the benefits more than offset these drawbacks. The strongest asset is the staff - compassionate caregivers who orchestrate meals, monitor mood, and adapt care plans with an eye toward preserving dignity and independence. Families repeatedly single out specific caregivers who made meaningful differences in daily care, underscoring the consistency and warmth that permeate the residence. The sense of belonging is reinforced by activity staff who actively work to keep residents engaged, not passive participants. The ability to layer services to match evolving needs - and the overall atmosphere of care and support - helps to offset the occasional operational hiccup and parking concern.
The community's strength extends beyond daily care into transitions and short-term stays. Deserts Winds has proven effective for respite and recovery after surgery, with a coordinated team that keeps families in the loop even when miles apart. Leadership - executives, nurses, and admissions staff - plays a visible role in ensuring medications are managed correctly and rooms are ready, which adds a critical layer of reassurance for families facing a move. Cleanliness, thoughtful room setups, and a kitchen-driven dining experience round out the practical advantages, while a pervasive sense that staff genuinely loves what they do reinforces the emotional comfort that families seek when entrusting a loved one to an unfamiliar place.
One negative note deserves acknowledgment, even as it remains isolated in the broader chorus of praise: at least one reviewer cited dissatisfaction with phone-based customer service. That concern matters during the move-in process and for ongoing inquiries, so prospective residents should request a direct point of contact - ideally a staff member who will shepherd the transition and sustain communications. Other operational gaps, such as exterior access issues, should be weighed against the proven strengths. In practice, Desert Winds is a compelling blend of personal attention, proactive care, and a homey culture that many families find hard to beat in the Peoria market.
For families evaluating Desert Winds, the practical path is a structured tour focused on concrete care questions and day-to-day life. Bring a checklist: ask to review a current sample care plan and how memory-support needs would be handled, confirm which services are included and which are add-ons, and verify room configurations and personalization options. Discuss transportation, dietary preferences, and the activity calendar to ensure alignment with a loved one's routine and interests. If the goal is a genuine home-like environment with staff who treat residents as family and respond quickly to evolving needs, Desert Winds stands out as a solid choice. If the priority is maximum medical acuity support, a uniformly flawless front-desk experience, or a formalized memory-care program with strict protocols, exploring alternatives is prudent. Overall, Desert Winds offers a practical, compassionate option that many Peoria families will feel confident about.
88 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Desert Winds Assisted Living in Peoria, AZ offers a comfortable and welcoming environment for seniors in need of respite care. The community provides various amenities to ensure the well-being and enjoyment of its residents. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenettes in each unit for added convenience, move-in coordination assistance, outdoor spaces for relaxation and socialization, private bathrooms for privacy and comfort, restaurant-style dining options to cater to individual tastes and preferences, a small library for leisure reading, telephone services for easy communication with loved ones, non-medical transportation arrangements as well as transportation to doctors' appointments when needed. The community also boasts a wellness center equipped with various amenities and services aimed at promoting physical and mental well-being. Additionally, Wi-Fi/high-speed internet access is available throughout the premises.
In terms of care services provided by Desert Winds Assisted Living, residents can rely on the 24-hour call system and supervision to ensure their safety and security. Trained staff members are available to assist with activities of daily living such as bathing and dressing. Assistance with transfers is also provided when needed. The community takes care of special dietary needs including diabetes diets and other dietary restrictions. Meal preparation and service are offered to ensure that residents receive nutritious meals on a regular basis. Medication management is another essential service provided by the staff at Desert Winds Assisted Living.
Residents at Desert Winds Assisted Living have access to various activities aimed at promoting engagement and socialization within the community. Concierge services are available to assist residents with any requests or inquiries they may have. Fitness programs are offered to keep residents active and healthy. Planned day trips allow residents to explore new places while resident-run activities provide opportunities for personal growth and creativity. Scheduled daily activities ensure that there is always something enjoyable and stimulating for residents to participate in.
Desert Winds Assisted Living benefits from its convenient location as it is surrounded by numerous amenities and services. There are eight cafes, three parks, nine pharmacies, 18 physicians, 27 restaurants, five places of worship, two theaters, and one hospital nearby, providing easy access to various facilities and resources.
Overall, Desert Winds Assisted Living in Peoria, AZ offers a comprehensive range of care services and amenities designed to enhance the lives of its residents. From providing comfortable living accommodations to promoting physical well-being and social engagement, this community strives to create an environment where seniors can enjoy their retirement years with peace of mind.
Desert Winds Assisted Living is located at 20545 North Lake Pleasant Road, Peoria, AZ 85382 in Maricopa County, Arizona
Desert Winds Assisted Living on seniors.fyi includes 21 photos including images showing interior, dining, decor, landscaping, windows, seating area, garden, lobby, and more.
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Interior
Outdoors
Decor
Living Room
Building
Trees
Windows
Dining
Landscaping
Lighting
Garden
Artwork
Seating Area
Lobby
