9140 West Hearn Road, Peoria, AZ 85381
For more information about senior living options: (844) 490-3973
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The staff were on top of everything during the transition, ensuring Mom had everything she needed. Steven Gomez provided a fantastic tour and helped the family review all units and amenities. Melinda assisted with the paperwork and move-in day, making the process smooth. The family was glad they chose the facility as Mom's new home, and she feels at home. Mom is getting out daily and enjoying the dining room food and conversations with nice residents. The Forum at Desert Harbor is described as one of the best-run senior centers, with warm, welcoming staff and residents. Steven's care and attention to questions and needs made a difference in the decision. The move-in process was straightforward, with empathetic and highly professional staff. The facility is bright, clean, and the staff is friendly. The Spring Fling event featured wonderful music, delicious food, and a welcoming atmosphere. The food is described as high-quality, like a restaurant, and residents feel at home. A longtime resident states they have felt secure and happy living there, with friendly residents and staff.
Lunches were served cold and housekeeping was poor. The facility rented to non-independent residents with severe health issues, creating a nursing-home atmosphere. The Studios resembled a hospital with antiquated wall heaters and A/C units in constant need of maintenance. Residents felt harassed after filing the first review. A 30-day notice to vacate was issued for challenging policies and unkept promises. The recent ownership change allegedly diminished the quality of food, no longer delivering "5 Star" dining. Food in the Studio Wing was served cold daily, requiring residents to microwave meals. New residents were not screened and some appeared to require greater medical assistance; others were rented with poor appearance and hygiene. Management did not appear to be concerned with residents' genuine needs. There was a prolonged staffing shortage, with only one housekeeper for two wings and housekeeping not performed as promised. New tenants described as homeless with no furniture and extremely poor hygiene caused disruption in common areas. Residents felt unheard and disappointed that independent-living promises were not fulfilled. A scathing letter of disapproval was sent in response to complaints, including personal attacks.The Forum at Desert Harbor provokes a wide range of responses from residents, families, and visitors, with many pointing to bright moments and compassionate staff, while others raise serious concerns about quality of life, staffing, and the truthfulness of promises made by management. Across the several reviews, the community is pictured at different times in its life: during a transition to new ownership, during ongoing operations, and as a living environment that is sometimes celebrated as a home and other times criticized as a nursing-like setting masquerading as independent living.
Several accounts focus on the contrast between what was promised and what some residents experienced, particularly in the Studios wing. A number of reviewers describe cold meals and inconsistent service in the dining rooms, especially after the Studio area was renovated from an old rehab wing that felt hospital-like. There are recurring complaints about housekeeping, with examples such as infrequent housekeeping in apartments (only sometimes every two weeks) and general cleanliness concerns in the Studio sections. Some reviewers allege that new residents with greater medical needs were being admitted alongside healthier independent residents, which they felt stretched staff capacity and changed the facility's character away from its stated independent-living model. There are also concerns about admission policies, with one reviewer specifically noting a lack of screening for new residents and the presence of people with significant needs who, in their view, would require more medical attention than the setting may be prepared to provide. In a harsher note, a former resident claims they were harassed after publishing a critical review and were served a 30-day notice to vacate, tied to disagreements over policies and unfulfilled promises.
The conversation around ownership adds another layer of tension. Several critiques point to a recent or ongoing transition to new ownership, arguing that the facility is no longer the same "5-star" Independent Living community it once marketed itself to be. One reviewer even claims that the management had already shifted away from the promised standards, suggesting a misalignment between branding and on-the-ground care. There are also strong accusations about how the community handles discipline or dissent, including a letter of disapproval that some residents say attacked them personally and lacked a solid evidentiary basis. Against these criticisms, others recount a more hopeful picture during the ownership transition, noting that the staff remained attentive and that the move-in process and documentation were well managed by the time of admission.
Despite the criticisms, the Forum at Desert Harbor is not without its advocates. Several reviews highlight individuals who made meaningful positive impacts on families during the transition and move-in process. Steven Gomez is repeatedly praised for guiding tours, showing all units and amenities, and providing a patient, informative, and personable approach that helped many families feel confident about choosing the community. Melinda is credited with helping to complete paperwork and facilitating a smooth move-in, while Erica and the broader staff team are lauded for building a supportive, empathetic environment once residents settle in. One family recounts their mom's experience as "home," thriving with daily activities, social interaction, and enjoyment of meals in the dining room. In another testimonial, a long-time resident and performer who visits the community throughout the Valley speaks highly of the place's warmth and the residents' quality of life, emphasizing the staff's friendliness and the welcoming atmosphere.
There are also very positive, almost glowing impressions from visitors and professionals who work with seniors. A Senior Placement owner describes a tour with Steven as helpful, informative, and entertaining, with the family leaving convinced that the community could be a great fit for their loved one. A separate note from a performer who visits The Forum says it's one of the best run senior centers they perform at, praising the warmth of residents and the level of care they observe during events like Spring Fling, where the venue's beauty, music, and hospitality left a strong impression. These voices reinforce a perception that, when the right staff are on duty and when transitions are functioning smoothly, The Forum can be a bright, welcoming place for independent living and social interaction.
The overall picture, then, is a mixed but real depiction of a community in flux and in need of careful navigation by families considering it as a home for themselves or their loved ones. For some residents, the Forum at Desert Harbor feels like a well-run, caring community where daily life includes good food, meaningful social connections, and accessible services - where staff like Steven, Melinda, and Erica create a sense of belonging and ease during transitions or routine days. For others, especially those who have experienced or observed staffing shortages, inconsistent housekeeping, and questions about admissions and promises, the setting can feel more like a hospital-like environment than the independent-living lifestyle they were promised. The presence of new residents with higher care needs, as well as concerns about how the community manages discipline and resource allocation, all contribute to a spectrum of experiences that potential residents and their families should weigh carefully.
If you're considering The Forum at Desert Harbor, these perspectives suggest a few practical takeaways. First, talk directly with staff about current dining arrangements, housekeeping frequency, and how new admissions are screened and supported, especially if independence is a critical goal. Second, ask for up-to-date details on ownership, governance, and how policies are enforced, so you understand what to expect as the community evolves. Third, spend time with current residents and request recent tours to see the facilities in action - how meals are served today, how clean the common areas and studios are, and whether the atmosphere feels aligned with your family's expectations for independence, activity, and medical support. Above all, recognize that experiences in such a community can vary widely from wing to wing and from one staff shift to the next, so a thorough, up-to-date visit is essential to forming a realistic picture of what life at The Forum at Desert Harbor can be.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Phoenix Sky Harbor International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Desert Harbor Adult Care Home in Peoria, AZ offers a warm and inviting environment for seniors in need of assistance with daily activities. This board and care home provides a range of care services, including help with bathing, dressing, transfers, and medication management. The dedicated staff is trained to provide personalized care to residents, ensuring their comfort and wellbeing.
The community features an array of amenities designed to enhance the daily living experience. Residents can enjoy delicious meals prepared according to their dietary restrictions in the spacious dining room. The fully furnished accommodations create a cozy retreat for residents, while the beautiful garden and outdoor spaces allow for relaxation and enjoying the fresh air. For leisurely pursuits, residents can peruse the small library or participate in scheduled daily activities.
Located conveniently near various amenities, Desert Harbor Adult Care Home ensures easy access to essential services. With six cafes nearby, residents have plenty of options for socializing or grabbing a cup of coffee with friends. The four nearby parks provide opportunities for outdoor recreation and walks in nature. There are also numerous pharmacies, physicians' offices, restaurants, places of worship and theaters located close by.
At Desert Harbor Adult Care Home, seniors will find a safe and comfortable environment where their needs are taken care of with compassion and professionalism.
Desert Harbor Adult Care Home is located at 9140 West Hearn Road, Peoria, AZ 85381 in Maricopa County, Arizona
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