Paysons Open Door

Pros

• The family found a facility that provided excellent care and good nutrition after their experience at Payson Open Door.
• Staff at the new facility effectively communicated with both the family and healthcare professionals, ensuring better oversight of resident care.

Cons

• Payson Open Door is unsafe and has received multiple citations from the Arizona State Health Department for its lack of care and staffing issues.
• The manager, who is also a nurse, is reported to sleep during her shifts instead of monitoring residents.
• Residents have experienced multiple falls that resulted in hospital trips due to inadequate supervision and care.
• The facility prioritizes financial concerns over the well-being of its residents.
• There are reports of an explosive temper from the husband, contributing to a negative environment.
• A family member suffered numerous injuries while under the care of Payson Open Door before being moved to a facility that provided excellent care and communication with families.
• Many believe that Payson Open Door should be closed down due to its poor treatment of residents.

Review

Concerns About Payson Open Door: A Community’s Call for Accountability

Payson Open Door has recently come under scrutiny, with numerous troubling allegations coming to light regarding the facility's care standards. Family members of residents have voiced their profound dissatisfaction with the level of care provided, pointing to a concerning trend reflected in Arizona State Health Department citations. These citations highlight issues related to inadequate care and insufficient staffing levels, resulting in a potentially hazardous environment for those who reside there. The reviews suggest that these systemic failures threaten the safety and wellbeing of vulnerable individuals who depend on quality care.

One of the most alarming aspects raised by families is the claim of short staffing within the facility. This problem appears to be exacerbated by reports indicating that the manager, who also functions as a nurse, has not been present during crucial hours when effective monitoring is essential. Allegations have surfaced that this individual has been found sleeping on duty instead of actively overseeing resident safety and care needs. This negligence raises serious questions about accountability and the prioritization of resident welfare at Payson Open Door.

The consequences of this lack of oversight are dire; residents have reportedly suffered a number of falls, some severe enough to necessitate trips to the hospital for medical intervention. Such incidents not only underline significant lapses in resident supervision but also point toward an urgent need for a reassessment of protocols designed to protect residents from harm. Families recount multiple instances where their loved ones faced injury due to what they describe as careless management practices, further solidifying calls for reform within the facility.

Financial concerns emerge as another poignant issue highlighted in these reviews. Many families allege that profits appear to take precedence over genuine resident care at Payson Open Door. Critics suggest that leadership might be more focused on revenue streams rather than investing adequate resources into hiring qualified staff or ensuring quality services are delivered consistently across all shifts. Such prioritization could compromise both the physical safety and emotional wellbeing of residents who deserve compassionate and attentive care during their stay.

Moreover, family dynamics complicate experiences within such facilities; one review mentions an “explosive temper” exhibited by a spouse involved with a resident’s care at Payson Open Door. This information suggests that interpersonal relationships can add layers of stress to an already challenging situation when families are forced to confront inadequate living conditions while dealing with emotions tied to loved ones’ health declines or experiences in subpar environments.

Ultimately, several families conclude their testimonials with an urgent plea: they believe that Payson Open Door should be shut down altogether until substantial improvements can be made regarding its staffing policies and overall approach toward resident care. Their hope is that future prospective residents will avoid similar experiences rife with injury, neglect, and financial mismanagement, opting instead for facilities known for excellent care practices and effective communication between staff members and family members alike.

In summary, Reviews about Payson Open Door reveal undeniable concerns relating to safety violations stemming from inadequate staffing levels, managerial negligence, profit-driven motives overshadowing patient-centered care ideals, and challenging family dynamics contributing negatively towards resident well-being—all significantly undermining public trust in this long-term healthcare provider located in Arizona. As community pressure mounts for accountability measures alongside necessary reforms—calls resonate louder than ever before: It’s time we prioritize our seniors’ needs above all else.

This part of Payson, Arizona offers a variety of amenities and services that may be beneficial for senior living. With several physicians, including Valley Radiation Oncology and Arizona Heart Institute, nearby, residents have access to quality healthcare options. Additionally, there are multiple pharmacies in the area such as Payson Apothecary Pharmacy and Walgreens for convenient medication needs. For dining options, there are cafes like Dutch Bros Coffee and restaurants like Chili's Grill & Bar within close proximity. Places of worship such as St Philip's Catholic Church and First Baptist Church provide spiritual support for residents. The area also offers recreational opportunities at parks like Horton Creek Trail and Green Valley Park. Overall, this part of Payson provides a blend of essential services and leisure activities that may appeal to seniors looking for a vibrant community to call home.

Physicians

• Valley Radiation Oncology (0.3 miles)
• Arizona Heart Institute (0.3 miles)
• North Country HealthCare (0.3 miles)
• Banner Health (0.3 miles)
• Banner Payson Imaging Center (0.3 miles)
• Payson Healthcare (0.3 miles)
• Sam Gillette, DO (0.3 miles)

Cafes

• Dutch Bros Coffee (0.5 miles)
• Beeline Cafe (0.5 miles)
• The Pinon Cafe (0.6 miles)
• Starbucks (0.8 miles)
• Common Grounds (0.8 miles)
• Ayothaya Thai Cafe (0.9 miles)
• Starbucks (0.9 miles)

Restaurants

• Italio To Go (0.5 miles)
• Wendy's (0.5 miles)
• Chili's Grill & Bar (0.5 miles)
• Rim Country BBQ (0.6 miles)
• Macky's Grill (0.6 miles)
• Five Guys Burgers & Fries (0.6 miles)
• Buffalo Bar & Grill (0.6 miles)

Places of Worship

• St Philip's Catholic Church (0.6 miles)
• First Baptist Church (0.7 miles)
• Iglesia Evangélica Libre Poder En Cristo (0.9 miles)
• Mount Cross Lutheran Church-ELCA (0.9 miles)
• Bridge To Spiritual Freedom (0.9 miles)
• Expedition Church (1.1 miles)
• Rim Valley Church of God (1.2 miles)

Pharmacies

• Payson Apothecary Pharmacy (0.6 miles)
• Walgreens (0.9 miles)
• Qol Meds (0.9 miles)
• Bashas' Pharmacy (0.9 miles)
• Genoa Healthcare (1 miles)

Theaters

• Sawmill Crossing and Theatres (0.6 miles)

Parks

• Horton Creek Trail (0.8 miles)
• Payson Parks & Rec (1.1 miles)
• Rumsey Park (1.2 miles)
• Payson Dog Park (1.4 miles)
• Rumsey Park (1.4 miles)
• Green Valley Park (1.6 miles)

Transportation

• U-Haul Neighborhood Dealer (1.1 miles)
• Mogollon Taxidermy (2 miles)
• Payson Airport (PAN) (2.2 miles)

Hospitals

• Da Vita Payson Dialysis Center (1.3 miles)
• Arizona Care Hospice (1.8 miles)