5418 North 192Nd Drive, Litchfield Park, AZ 85340
For more information about senior living options: (844) 490-3973
Tammy is credited with an excellent tour and for staying until 7 PM, demonstrating remarkable commitment. The staff really cares about the residents and their comfort and safety. The grounds and facilities are consistently clean and well maintained. The caregivers and med aides are kind, patient, and dedicated to providing excellent care. The leadership team, including Gretchen and Erica, is compassionate, responsive, and devoted to residents' well-being. The activities and programs are engaging, fun, and thoughtfully organized by staff like Connie and Julie. The community feels like home, with staff who treat residents like family and open communication that reassures families.
The reviewers felt they were shamefully treated. The facility only wants easy money and that is the bottom line. The staff ghosted the family and told them at the last minute that they would not accept the mother. A nurse consultant and the legal department made a decision without ever meeting the mother. The family was left scrambling at the last minute to find another facility. The care was described as extremely poor, with a warning to stay away. They stated that better-trained staff were needed.Hacienda Del Rey in Litchfield Park is best suited for families seeking a warm, home-like memory-care and assisted-living environment in the West Valley. The community leans into intimate cottages clustered around a large shared courtyard, with private rooms and a chef-driven kitchen model that preserves independence while enabling hands-on care. Residents who thrive on social engagement and a robust activity calendar - where staff are visible, friendly, and easy to reach, and family communication is frequent and clear - will find HDR's culture centered on connection, safety, and daily purpose. This is not a clinical campus; it's a deliberately homelike setting designed to feel like family, with an emphasis on meaningful daily living.
That said, families should consider alternatives if a loved one has complex dementia or behavioral needs that require higher-level, 24/7 nursing oversight. Several reviews touch on admissions boundaries and behavior-related exclusions, suggesting HDR's memory-care program may not accommodate every case. These accounts aren't universal, but they matter: a few families describe last-minute changes or refusals tied to care assessments, and a handful express concern about whether the facility can safely manage certain dementia-related behaviors. For residents with aggressive, highly unpredictable, or severely advancing needs, other communities with more intensive memory-care structures could be a better fit.
On the positive side, HDR earns strong marks for its staff and leadership. Families repeatedly praise a team that feels trustworthy, compassionate, and consistently professional, with executive leadership that is accessible and responsive. The quality start is reinforced by Connie, Gretchen, Julie, and the rest of the leadership group, who are described as driving care plans, programming, and timely communication. The grounds are clean and inviting, the cottages feel homey, and meals are prepared fresh on site. The activity calendar is not a token gesture; it's a real rhythm that invites participation, social connection, and a sense of inclusion for residents and their families alike.
The occasional negative voice strains credibility to some degree, but it signals a concrete risk point for families evaluating HDR. A few reviewers feel misled during the admission process or describe experiences where initial intake warmth didn't fully translate into ongoing care. One narrative accuses the facility of prioritizing easy admissions over a transparent assessment of needs, while another recounts a last-minute move-out moment. These outliers don't erase the broad consensus of care and engagement described by most families, yet they underscore the necessity of asking pointed questions about memory-care acceptance criteria, the exact conditions that trigger a change in placement, and how care plans are documented, updated, and communicated over time.
When the favorable factors are weighed against the concerns, the positives often carry the day for many families. HDR's blend of home-like living, highly attentive staff, and a strong emphasis on family communication creates a high floor of satisfaction and peace of mind. The dual-capability setup - assisted living and memory care under one roof - offers continuity as needs evolve, reducing the friction of transitions. Residents consistently report feeling safe, engaged, and cared for; families frequently highlight quick responsiveness and transparent updates. For those who align with the community's philosophy of care, the strengths substantially offset the potential downsides, making HDR a compelling option in the Goodyear-Litchfield Park corridor.
In practical decision-making terms, focus on the admissions pathway and on-ground realities. Schedule a comprehensive tour with the executive director, nursing leadership, and the wellness programming director; insist on a concrete, written care plan for a memory-care resident, including how assessments translate into ongoing care and how changes are communicated. Clarify memory-care acceptance criteria, staffing ratios, and what happens if a resident's needs escalate. Review the contract terms, fee structure, and policies for behavior-related admissions changes so expectations are aligned from day one. If alignment is confirmed, Hacienda Del Rey in Litchfield Park stands out as a well-run, compassionate environment where residents can feel at home and families can feel confident in the level of daily care.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to our assisted living community in Litchfield Park, AZ. We offer a variety of care options including board and care home services as well as respite care for temporary stays.
Our community provides a comfortable and homelike environment for our residents. Each room is fully furnished and there are plenty of common areas including a dining room, garden, and outdoor spaces for our residents to enjoy. Housekeeping services are provided to ensure that the community remains clean and well-maintained.
We understand that moving can be overwhelming, which is why we offer move-in coordination services to assist our residents in making a seamless transition into our community. Our on-site amenities include telephone access and Wi-Fi/high-speed internet connectivity to help residents stay connected with their loved ones.
Our dedicated staff members are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives the necessary medical attention they require. Our staff is well-versed in managing diabetes diets and medication management for those who may need it. Additionally, we accommodate special dietary restrictions to ensure that all residents receive nutritious meals tailored to their needs. Transportation arrangements for medical appointments are available for the convenience of our residents. Our central location offers easy access to nearby cafes, physicians, and restaurants.
To keep our residents engaged and active, we have scheduled daily activities designed to promote socialization, stimulation, and enjoyment.
At our assisted living community in Litchfield Park, AZ, we strive to create a supportive environment where seniors can maintain their independence while receiving the care they need.
Care Included is located at 5418 North 192Nd Drive, Litchfield Park, AZ 85340 in Maricopa County, Arizona
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