The Gardens Rehab & Care Center in Tucson, AZ

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The Gardens Rehab & Care Center in Tucson, AZ

3131 Western Avenue, Tucson, AZ 86401

For more information about senior living options: (844) 490-3973

3.4 from 39 reviews
5 stars
19
4 stars
3
3 stars
2
2 stars
3
1 stars
12

Assisted Living Skilled Nursing Facility

Overall Review of The Gardens Rehab & Care Center

Pros

  • pro Special thank you to Jordan and all the staff at the Gardens.
  • pro Every single one of them showed love and compassion for my Mom and family members visiting.
  • pro My husband was at the facility for rehab purposes & had very positive interactions with the staff.
  • pro This is the very best place for rehab.
  • pro The caretakers and all employees are the kindest and most efficient.
  • pro Thank you to everyone that works there!
  • pro Terrific experience!
  • pro Best physical and occupational therapy!
  • pro Extremely well kept inside and out. All staff and employees cheerful and very friendly.

Cons

  • pro The rehab room was too small and therapists joked around rather than working, offering little one-on-one time.
  • pro Rehab should have been seven days a week, but residents received hardly any rehab time and only five days.
  • pro The room was described as old, depressing, and like a refrigerator.
  • pro The call button was broken from day one and maintenance never fixed it.
  • pro Some reviewers called certain providers incompetent, lazy, and crooks who should be investigated.
  • pro A reviewer warned against sending a loved one to the facility.
  • pro The facility was described as understaffed, with staff hard to find, contributing to a fall and injury.
  • pro The meals were served cold and the facility was criticized as understaffed.
  • pro Belongings disappeared, including a wallet, and negligence allegedly led to a urinary tract infection.
  • pro The death notification process was criticized: family not notified promptly, death certificate not released, calls not returned.
  • pro The facility was described as disgusting and unprofessional and suggested it should be shut down.

Review

The Gardens Rehab & Care Center in Tucson is best suited for seniors whose primary need is rehabilitation and who value a warm, compassionate staff more than a ultra-strict schedule. Families that want consistent human connection, visible effort from nurses, aides, and therapists, and an environment that feels cared-for will find this community appealing, especially for recovery from surgery or acute illness where daily progress is evident. It is less suited for those requiring unwavering, 7-days-a-week intensive therapy, flawless safety metrics, or highly predictable staffing patterns, as a few reviews flag gaps in those areas.

Those weighing alternatives should note who may prefer other options. Families prioritizing ironclad staffing reliability, exactly scheduled therapy every day, or stringent control over every interaction may want to look at other facilities. The Gardens is not a universal fit for every risk profile - several reviews raise concerns about staffing levels, response times, and consistent follow-through on care plans. For families with sensitive dietary needs, high fall-risk residents, or those who demand rapid resolution of equipment issues and a transparent, easily accessible administrator, exploring alternatives with stronger regulatory or oversight track records could be prudent.

The strongest positives revolve around the human side of care and the rehab promise. Numerous reviewers commend the staff for kindness, genuine concern, and patient-focused interactions. The rehab team is repeatedly highlighted as a driver of improvement, with multiple accounts of meaningful gains after therapy sessions. The presence of on-site doctors, clean and well-kept surroundings, and a culture of visible care contribute to a sense that residents are treated as people rather than numbers. These strengths can meaningfully offset occasional frustrations around scheduling or intermittent operational hiccups, yielding real recovery benefits for those who thrive in a staff-attended environment.

Yet the bottom line cannot ignore persistent cautions raised by a substantial portion of the feedback. Understaffing and gaps in therapy time are recurring themes, with some residents experiencing limited rehab sessions or delays in routine care. Several reviews recount safety and responsiveness issues, including malfunctioning call systems and delays in attention during urgent moments. Instances cited around communication lapses, missing belongings, and concerns about discharge processes or administrative follow-through underscore the need for careful oversight and proactive family involvement. In the most severe anecdotes, families describe frightening outcomes or breakdowns in notification and documentation that would alarm any prospective resident or guardian.

For families making a decision, there are concrete questions to verify before placement. Request a detailed, guaranteed therapy schedule that specifies seven-day availability and maximum weekly hours, and ask about the actual patient-to-therapist ratios during peak and off-peak times. Probe the call system, routine maintenance response times, and a documented process for urgent needs. Confirm the presence and accessibility of an on-site physician or geriatrician, a dedicated social worker or care coordinator, and a robust dietary oversight with options for restrictions. Finally, examine recent incident or complaint histories and ask to speak with current residents or their families about discharge planning and long-term safety measures.

Overall, The Gardens Rehab & Care Center delivers a practical, recovery-oriented environment where genuine warmth from staff can propel meaningful improvements. The care experience can be deeply rewarding for those who prize attentiveness and a steady rehab trajectory, and the facility's cleanliness and on-site medical resources reinforce a sense of reliability when care is most needed. However, prospective families must balance these strengths against documented concerns about staffing consistency, therapy access, and administrative transparency. If reliability in therapy cadence, fail-safe safety practices, and meticulous attention to every care transition are non-negotiable, it is prudent to compare alternatives and insist on concrete, verifiable assurances before committing.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Gardens Rehab & Care Center in Tucson, AZ is a skilled nursing facility that provides top-notch care and amenities for its residents. The facility offers various types of care, ensuring that each individual receives the support they need.

Residents can enjoy a range of amenities designed to enhance their quality of life. A beauty salon allows for regular grooming and pampering sessions, while cable or satellite TV provides entertainment options within the comfort of their own rooms. Community-operated transportation ensures easy access to nearby areas, allowing residents to explore the city.

For those who enjoy staying connected, the computer center and Wi-Fi/high-speed internet keep them in touch with loved ones and engaged with current events. Meals are served in a pleasant dining room setting with restaurant-style dining offering delicious and nutritious options. Special dietary restrictions can be accommodated.

The Gardens Rehab & Care Center understands the importance of physical well-being, providing a fitness room and wellness center for exercise and therapy sessions. The facility is fully furnished, minimizing the need for residents to bring their own furniture.

Numerous social spaces are available to encourage community engagement and relaxation. A gaming room allows for friendly competition, while a small library offers opportunities for reading and intellectual development. Outdoor spaces such as gardens provide tranquility and fresh air.

In terms of care services, 24-hour supervision ensures residents' safety and peace of mind. Assistance with activities of daily living, such as bathing, dressing, and transfers, is readily available. Medication management helps ensure proper treatment plans are followed consistently. Customized meal preparation considers individual needs, including diabetes diets or special dietary restrictions.

Transportation arrangements make it convenient for residents to attend appointments or schedule outings outside the facility. In addition to scheduled daily activities, concierge services help customize experiences based on individual preferences. Fitness programs promote physical health and well-being while planned day trips offer opportunities to explore Tucson's attractions.

The location of The Gardens Rehab & Care Center further enhances the residents' experience. Nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals provide convenient access to a variety of amenities and services.

Overall, this assisted living community provides comprehensive care and a range of amenities to ensure residents' comfort and well-being.

Nearby Places of Interest

Cafes

  • Starbucks (0.2 miles)
  • The Human Bean (0.4 miles)
  • Dutch Bros Coffee (1.1 miles)
  • Starbucks (1.3 miles)
  • Starbucks (1.7 miles)

Physicians

  • Johnson, Sophia Krmc Urgent Care (0.3 miles)
  • KRMC Cancer Center (0.3 miles)
  • Music Mountain Family Medicine (0.3 miles)
  • Affordable Hearing Care (0.3 miles)
  • Trinity Allergy, Asthma and Immunology Care, PC (0.3 miles)
  • Mohave Desert Orthopedics (0.3 miles)
  • Singh K Vinod, MD (0.3 miles)

Restaurants

  • Little Caesars Pizza (0.3 miles)
  • In-N-Out Burger (0.3 miles)
  • Taco Shop (0.3 miles)
  • Taco Bell (0.5 miles)
  • Subway (0.5 miles)
  • KFC (0.5 miles)
  • Panda Express (0.6 miles)

Places of Worship

  • Journey Church (0.3 miles)
  • First Assembly of God (0.7 miles)
  • Manzanita Baptist Church (0.8 miles)
  • Family Bible Church (0.8 miles)
  • Golden Valley Fellowship (0.8 miles)
  • River Valley Baptist Association (0.8 miles)
  • Abundant Life Family Worship Center (1.1 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Smith's Food & Drug (0.8 miles)
  • CVS Pharmacy (0.8 miles)
  • Uptown Drug (1.4 miles)
  • Uptown Drug and Home Medical (1.4 miles)
  • Safeway Food & Drug (1.7 miles)
  • Medusa Farms (2 miles)

Transportation

  • U-Haul Moving & Storage (0.9 miles)
  • U-Haul Moving & Storage (1.8 miles)
  • Yellow Cab (2.7 miles)
  • Kingman Cab (2.9 miles)
  • U-Haul Neighborhood Dealer (3.1 miles)

Parks

  • Walleck Ranch Park (1.6 miles)
  • Canyon Shadows Park (1.7 miles)
  • Railroad Park (2 miles)
  • Metcalf Park (2 miles)

Theaters

  • Brenden Theaters (1.8 miles)

Hospitals

  • Hualapai Mountain Medical Center (3.1 miles)

Frequently Asked Questions

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