320 East Oak Street, Globe, AZ 85501
For more information about senior living options: (844) 490-3973
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Heritage Health Care Center stands out in these accounts as a place that runs smoothly and feels truly attentive to its residents. Multiple reviewers describe a calm, well-organized environment where rooms are kept clean and staff appear friendly, efficient, and genuinely caring. Elaine Goulden from Miami, AZ captures the general sentiment with praise for how well Heritage operates - an impression echoed by many who say their loved ones are treated with kindness and professionalism from the moment they arrive.
Across a wide range of experiences, families and patients emphasize the quality of care in meaningful, day-to-day ways. Several reviews highlight the safety and comfort provided by the staff: the room and facility feel clean, the staff are consistently helpful, and caregivers go above and beyond to ensure both physical needs and emotional well-being are met. One reviewer notes that staff were not only professional but also made it possible for a patient to form friendships during a difficult time, which speaks to the supportive, human side of the care culture at Heritage.
There is also a strong focus on the medical and rehabilitation aspects of care. Dozens of reviewers commend the nursing staff, aides, and especially the physical and occupational therapy teams for helping residents regain function and prepare for discharge home. The therapy teams are frequently described as dedicated, capable, and goal-oriented, with several anecdotes about achieving or surpassing personal rehabilitation milestones. In particular, several patients point to the impact of specific therapists who helped them experience real progress - some even recount rapid recoveries after procedures like knee replacements - thanks to hands-on, goal-driven therapy and close collaboration with nursing staff.
Within the caregiving ecosystem, the nursing and CNA staff receive repeated praise for attentiveness, responsiveness, and kindness. One reviewer recalls exceptionally quick response times to call lights, with a four-minute wait being described as impressive. Another notes that the techs are consistently professional, supportive, and well-coordinated with nurses, creating a cohesive team that keeps patients safe and feeling valued. This sense of teamwork - between techs, nurses, and therapists - emerges as a defining strength of Heritage, highlighting a culture of comprehensive, coordinated care rather than isolated tasks performed by individual staff members.
Food and nutrition appear as a more mixed but generally positive theme. A number of reviewers praise the meals as flavorful and nutritious, with moments of genuine enjoyment of the cooking and the way meals are prepared to preserve taste without excessive salt. Yet a few reviewers acknowledge room for improvement, rating the overall food experience more modestly and noting occasional difficulties in accommodating special dietary requests. It's clear that while mealtime is valued and appreciated by many, it's also an area some residents and families feel could be refined.
Notably, several reviews offer vivid, personal anecdotes that illustrate the depth and breadth of experiences at Heritage. Stories range from a staff member shipping a recovered lost item at the family's expense to returning a patient to home with renewed mobility after an inpatient stay. Some patients credit specific therapists by name for special outcomes - Shoshanna Abels, Diamond, Chelsea, Elaine, and others are cited for their expertise, compassion, and the sense of being part of a supportive family rather than just patients in a facility. There are even mentions of specialized care, such as lymphedema management with Shoshanna Abels, and enthusiastic approval of the overall atmosphere and staff dedication across multiple departments.
Amid the broadly positive experiences, one review presents a stark counterpoint. A family recounts a tragic incident where an elderly relative fell, suffered serious injuries, and died, and they urge others to reconsider placing loved ones there if survival is a primary concern. This strong caution serves as a sobering reminder that, as with any care setting, outcomes can vary and individual experiences can diverge significantly. It stands in stark contrast to the prevailing sentiment, but it is an important part of the overall tapestry of feedback that providers and families must consider.
Taken together, the collection of reviews paints a picture of Heritage Health Care Center as a facility that is widely valued for its caring culture, professional staff, and strong rehabilitation programs. Residents frequently express appreciation for the teamwork among nurses, aides, and therapists, the genuine warmth of the staff, and the sense that caregivers are invested in each patient's progress and comfort. While there are occasional critiques - especially regarding meal quality and the one profoundly negative experience - the overarching theme is one of high regard for Heritage as a place where people come to heal, regain independence, and feel respected and supported by a dedicated care community.
AC Assisted Living 1 is a well-equipped and convenient assisted living community located in Globe, AZ. Our community offers a range of amenities to ensure the comfort and convenience of our residents.
Our spacious dining room provides a pleasant atmosphere for residents to enjoy their meals, which are expertly prepared and served by our staff. The fully furnished apartments offer a comfortable living space for residents to call home.
For those who enjoy spending time outdoors, our community features a beautiful garden where residents can relax and take in the fresh air. Additionally, there is plenty of outdoor space for residents to walk and engage in physical activities.
We understand the importance of maintaining cleanliness and hygiene, which is why we provide housekeeping services to keep the apartments clean and tidy. Our staff also assists with activities of daily living such as bathing, dressing, and transfers.
At AC Assisted Living 1, we prioritize the health and well-being of our residents. Our dedicated staff coordinates with healthcare providers and ensures medication management for each resident. We also offer specialized care for individuals with diabetes, including carefully planned diets.
Transportation arrangements are available for medical appointments, ensuring that residents can easily access necessary healthcare services. Additionally, there are various nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals for convenience and entertainment.
Residents can look forward to engaging daily activities that cater to their interests and promote social interaction within the community.
At AC Assisted Living 1 in Globe, AZ, we strive to provide a comfortable living environment where seniors can receive exceptional care while enjoying an active and fulfilling lifestyle.
This part of Globe, Arizona offers a convenient and welcoming environment for seniors looking to settle down. With a variety of places of worship nearby, such as Central Christian Church and Holy Angels Catholic Church, residents have the option to practice their faith close to home. In addition, there are several cafes like Vida E Caffe 153 and Nurd Berger Cafe, where seniors can enjoy a cup of coffee or meet with friends. Medical care is easily accessible with physicians like Dr. Andrade and Palo Verde Family Care in the vicinity, along with pharmacies such as Palace Health Mart Pharmacy for medication needs. Restaurants like Farleys Pub and Los Robertos Mexican Food provide delicious dining options within walking distance. The community also has parks like Globe City Park for leisurely strolls and recreation. Overall, this area of Globe offers a mix of amenities and services that cater to the needs of seniors looking for a peaceful and thriving neighborhood to call home.
AC Assisted Living 1 is located at 320 East Oak Street, Globe, AZ 85501 in Gila County, Arizona
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