AC Assisted Living 1

320 East Oak Street, Globe, AZ 85501

For more information about senior living options: (844) 490-3973

4.4 from 68 reviews
5 stars
53
4 stars
6
3 stars
0
2 stars
0
1 stars
9

Assisted Living

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    Overall Review of AC Assisted Living 1

    Pros

    • pro Heritage is described as fabulous and smoothly run.
    • pro The staff are friendly, efficient, and professional.
    • pro The care provided is excellent, with patients feeling well cared for by nurses, CNAs, and therapists.
    • pro The physical and occupational therapy teams are outstanding and help patients regain function to go home.
    • pro The facility is praised for its caring culture and accommodating team.
    • pro Staff respond quickly and attentively, with smooth communication and assistance.
    • pro Meals are flavorful and nutritious, enjoyed by residents.
    • pro Staff go above and beyond to support families and demonstrate kindness.
    • pro Heritage comes highly recommended by patients and families for professional, personal care.

    Cons

    • pro The mother fell and broke her hip and femur in this nursing home and she died.
    • pro Please don't send your loved ones here if you want them to survive.
    • pro The food was about a 3 on the star chart; most dishes were not good.
    • pro The food service staff could not seem to accommodate personal dietary requirements or requests when asked.

    Review

    Heritage Health Care Center stands out in these accounts as a place that runs smoothly and feels truly attentive to its residents. Multiple reviewers describe a calm, well-organized environment where rooms are kept clean and staff appear friendly, efficient, and genuinely caring. Elaine Goulden from Miami, AZ captures the general sentiment with praise for how well Heritage operates - an impression echoed by many who say their loved ones are treated with kindness and professionalism from the moment they arrive.

    Across a wide range of experiences, families and patients emphasize the quality of care in meaningful, day-to-day ways. Several reviews highlight the safety and comfort provided by the staff: the room and facility feel clean, the staff are consistently helpful, and caregivers go above and beyond to ensure both physical needs and emotional well-being are met. One reviewer notes that staff were not only professional but also made it possible for a patient to form friendships during a difficult time, which speaks to the supportive, human side of the care culture at Heritage.

    There is also a strong focus on the medical and rehabilitation aspects of care. Dozens of reviewers commend the nursing staff, aides, and especially the physical and occupational therapy teams for helping residents regain function and prepare for discharge home. The therapy teams are frequently described as dedicated, capable, and goal-oriented, with several anecdotes about achieving or surpassing personal rehabilitation milestones. In particular, several patients point to the impact of specific therapists who helped them experience real progress - some even recount rapid recoveries after procedures like knee replacements - thanks to hands-on, goal-driven therapy and close collaboration with nursing staff.

    Within the caregiving ecosystem, the nursing and CNA staff receive repeated praise for attentiveness, responsiveness, and kindness. One reviewer recalls exceptionally quick response times to call lights, with a four-minute wait being described as impressive. Another notes that the techs are consistently professional, supportive, and well-coordinated with nurses, creating a cohesive team that keeps patients safe and feeling valued. This sense of teamwork - between techs, nurses, and therapists - emerges as a defining strength of Heritage, highlighting a culture of comprehensive, coordinated care rather than isolated tasks performed by individual staff members.

    Food and nutrition appear as a more mixed but generally positive theme. A number of reviewers praise the meals as flavorful and nutritious, with moments of genuine enjoyment of the cooking and the way meals are prepared to preserve taste without excessive salt. Yet a few reviewers acknowledge room for improvement, rating the overall food experience more modestly and noting occasional difficulties in accommodating special dietary requests. It's clear that while mealtime is valued and appreciated by many, it's also an area some residents and families feel could be refined.

    Notably, several reviews offer vivid, personal anecdotes that illustrate the depth and breadth of experiences at Heritage. Stories range from a staff member shipping a recovered lost item at the family's expense to returning a patient to home with renewed mobility after an inpatient stay. Some patients credit specific therapists by name for special outcomes - Shoshanna Abels, Diamond, Chelsea, Elaine, and others are cited for their expertise, compassion, and the sense of being part of a supportive family rather than just patients in a facility. There are even mentions of specialized care, such as lymphedema management with Shoshanna Abels, and enthusiastic approval of the overall atmosphere and staff dedication across multiple departments.

    Amid the broadly positive experiences, one review presents a stark counterpoint. A family recounts a tragic incident where an elderly relative fell, suffered serious injuries, and died, and they urge others to reconsider placing loved ones there if survival is a primary concern. This strong caution serves as a sobering reminder that, as with any care setting, outcomes can vary and individual experiences can diverge significantly. It stands in stark contrast to the prevailing sentiment, but it is an important part of the overall tapestry of feedback that providers and families must consider.

    Taken together, the collection of reviews paints a picture of Heritage Health Care Center as a facility that is widely valued for its caring culture, professional staff, and strong rehabilitation programs. Residents frequently express appreciation for the teamwork among nurses, aides, and therapists, the genuine warmth of the staff, and the sense that caregivers are invested in each patient's progress and comfort. While there are occasional critiques - especially regarding meal quality and the one profoundly negative experience - the overarching theme is one of high regard for Heritage as a place where people come to heal, regain independence, and feel respected and supported by a dedicated care community.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    AC Assisted Living 1 is a well-equipped and convenient assisted living community located in Globe, AZ. Our community offers a range of amenities to ensure the comfort and convenience of our residents.

    Our spacious dining room provides a pleasant atmosphere for residents to enjoy their meals, which are expertly prepared and served by our staff. The fully furnished apartments offer a comfortable living space for residents to call home.

    For those who enjoy spending time outdoors, our community features a beautiful garden where residents can relax and take in the fresh air. Additionally, there is plenty of outdoor space for residents to walk and engage in physical activities.

    We understand the importance of maintaining cleanliness and hygiene, which is why we provide housekeeping services to keep the apartments clean and tidy. Our staff also assists with activities of daily living such as bathing, dressing, and transfers.

    At AC Assisted Living 1, we prioritize the health and well-being of our residents. Our dedicated staff coordinates with healthcare providers and ensures medication management for each resident. We also offer specialized care for individuals with diabetes, including carefully planned diets.

    Transportation arrangements are available for medical appointments, ensuring that residents can easily access necessary healthcare services. Additionally, there are various nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals for convenience and entertainment.

    Residents can look forward to engaging daily activities that cater to their interests and promote social interaction within the community.

    At AC Assisted Living 1 in Globe, AZ, we strive to provide a comfortable living environment where seniors can receive exceptional care while enjoying an active and fulfilling lifestyle.

    Nearby Places of Interest

    This part of Globe, Arizona offers a convenient and welcoming environment for seniors looking to settle down. With a variety of places of worship nearby, such as Central Christian Church and Holy Angels Catholic Church, residents have the option to practice their faith close to home. In addition, there are several cafes like Vida E Caffe 153 and Nurd Berger Cafe, where seniors can enjoy a cup of coffee or meet with friends. Medical care is easily accessible with physicians like Dr. Andrade and Palo Verde Family Care in the vicinity, along with pharmacies such as Palace Health Mart Pharmacy for medication needs. Restaurants like Farleys Pub and Los Robertos Mexican Food provide delicious dining options within walking distance. The community also has parks like Globe City Park for leisurely strolls and recreation. Overall, this area of Globe offers a mix of amenities and services that cater to the needs of seniors looking for a peaceful and thriving neighborhood to call home.

    Places of Worship

    • Central Christian Church (0.1 miles)
    • Family Fellowship Church (0.1 miles)
    • St Johns Episcopal (0.1 miles)
    • Holy Angels Catholic Church (0.1 miles)
    • First Presbyterian Church (0.2 miles)
    • First Christian Church (0.2 miles)
    • Globe Christian Center (0.2 miles)

    Cafes

    • Vida E Caffe 153 (0.1 miles)
    • Nurd Berger Cafe (0.2 miles)
    • Bernard's Coffee Station (0.5 miles)

    Physicians

    • Andrade Oscar Md (0.1 miles)
    • Palo Verde Family Care (0.2 miles)
    • Dr Andrade (0.2 miles)
    • Audiology (0.9 miles)
    • Eastern Arizona Orthopedic Clinic (2.5 miles)
    • C V Wound Center (2.5 miles)
    • Valley Radiation Oncology (2.6 miles)

    Theaters

    • Hollis Cinema 4 (0.1 miles)
    • Hollis Cinema 4 (0.1 miles)
    • Apache Drive-In (1.5 miles)

    Pharmacies

    • Palace Health Mart Pharmacy (0.2 miles)
    • Fry's Pharmacy (2.5 miles)

    Restaurants

    • Farleys Pub (0.2 miles)
    • Copper Country Rendezvous (0.2 miles)
    • Bravo Americano Moderno (0.2 miles)
    • Bloom (0.2 miles)
    • Los Robertos Mexican Food (0.2 miles)
    • Judy's Cook House (0.2 miles)
    • La Casita Downtown Glo (0.3 miles)

    Transportation

    • Arizona Eastern Railroad (0.2 miles)
    • Globe Taxi Company (0.2 miles)
    • U-Haul Neighborhood Dealer (1.6 miles)

    Parks

    • Globe City Park (0.2 miles)
    • Community Center Park (1.3 miles)

    Hospitals

    • Cobre Valley Regional Medical Center (2.5 miles)

    Frequently Asked Questions

    Where is AC Assisted Living 1?

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