Haven Of Globe
Save1100 Monroe Street, Globe, AZ 85501
For more information about senior living options: (844) 490-3973
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Haven Health nursing home and rehab receives a wide range of opinions from those who have experienced its care. On one hand, several reviews paint a picture of a facility where staff are genuinely compassionate, attentive, and dedicated to making residents feel safe and valued. Families describe an atmosphere that feels welcoming and familial, with staff who go above and beyond to support both residents and their loved ones. In these accounts, therapy teams and kitchen staff are highlighted for their effectiveness, and the overall environment is described as clean, organized, and thoughtfully run, with daily activities that keep residents engaged and content.
Among the most frequently praised individuals are several frontline caregivers and coordinators who seem to leave a lasting impression. Destiny Horta is repeatedly praised for quick responses, efficiency, empathy, and effective communication with families. One family notes that Destiny was able to handle a difficult tube-feed issue promptly, even though she is very busy and must juggle many responsibilities. Jennifer Williams, described as a Resident Relations Manager, is commended for her caring nature, attentiveness to both residents and families, and her ability to ease stress during challenging times. Stacey Zamora and Carrie Goshorn (and various mentions of Carrie Ann) are likewise celebrated for their engaging, compassionate approach in activities and daily care, helping residents stay active and connected. A number of reviewers highlight specific positive interactions - caring touch, thoughtful planning, and reliable liaison work - that make families feel that their loved ones are in capable hands when they are not there in person.
The praise often extends to the facility's therapeutic services and social programming. Reviewers mention that physical therapy is effective and that the overall environment supports rehabilitation and recovery. Some families express gratitude for how Haven's staff coordinate with medical professionals, keeping lines of communication open and ensuring that residents continue to progress in their therapy and daily living skills. The presence of in-house services - such as a podiatrist on site - and structured activities is repeatedly cited as a benefit, contributing to residents' sense of routine, purpose, and well-being. For those who have had positive experiences, Haven feels like a place where residents are treated with dignity and where staff make practical efforts to improve quality of life.
Yet the narrative is far from uniform. A substantial portion of the feedback centers on very serious concerns about neglect, safety, and inconsistent care. Several reviewers describe incidents where they felt the facility failed to respond appropriately to medical needs, with specific complaints about breathing difficulties not being promptly checked, delays in getting a hospital evaluation, and late recognition that a serious condition such as pneumonia was developing. One reviewer recounts being told they needed to wait for a scheduled foot appointment before receiving the notable care that would have been urgent, ultimately leading to a worsening medical situation. Across multiple posts, families stress that timely medical assessment and appropriate escalation to hospital care were not always achieved, and some say their loved ones suffered as a result.
There are also allegations of inadequate attention to basic needs and accommodations. A recurring grievance is that the facility did not accommodate a resident with eczema, forcing the individual to provide personal soap and wash their own clothes. Some reviews describe a sense that residents were left to fend for themselves or to bear discomfort without sufficient intervention from staff. Others recount experiences of what they perceived as poor fall responses and a lack of timely notification to families after incidents. The fear and disappointment associated with these events are palpable, with several accounts linking neglect to worsened conditions, untreated injuries, or prolonged distress.
The concerns extend into broader questions about resource levels and organizational culture. A number of reviewers claim the facility is understaffed, noting that insufficient staffing leads to delayed responses, safety issues, and a perception that not all residents receive consistent, high-quality attention. Some comments explicitly state a belief that financial considerations drive care quality, with accusations that the establishment prioritizes residents who can pay more. There are references to lawsuits and ongoing legal scrutiny, which contribute to a sense of skepticism about whether safety and accountability are being prioritized. One reviewer even mentions a perception of neglect being systemic, rather than isolated incidents, and urges others to conduct due diligence before placing a loved one in Haven's care.
Individual staff members who receive praise from some families contrast with negative impressions from others. While some caregivers are highlighted for their kindness and effectiveness, other reviewers question the leadership and management style at Haven, including concerns about the behavior of the director of nursing. One reviewer specifically cites the DON, asserting that she does not appear to know what she's doing and describing a dynamic they interpret as bullying of staff and patients. These comments reflect a broader concern among some families that leadership practices may impact the day-to-day experience of residents and their families.
In the midst of the mixed reviews, there are also stories of genuine appreciation for small acts of care. Several families mention receptionists and administrative staff who provide extra help - such as moving wheelchairs and assisting with logistics during visits - as meaningful and memorable experiences. The consistent thread in these positive notes is a sense that, when aligned with the right staff, Haven can feel like a supportive community where residents are engaged, listened to, and treated with personal attention. For some, this is the reason they continue to advocate for Haven and return to share updates about the residents' progress and happiness.
Overall, the impressions of Haven Health are a mosaic of warmth, competence, and care on one end, and serious concerns about neglect, safety, and governance on the other. The facility is described as capable of delivering excellent therapy, meaningful activities, and compassionate interaction when conditions are favorable and staff are available. However, multiple reviewers emphasize that, in some cases, critical medical needs were not addressed promptly, basic comforts were not consistently met, and communication with families was insufficient. Visitors and prospective families are urged to conduct thorough on-site visits, ask direct questions about staffing levels and emergency protocols, and seek input from both residents and their families to form a complete picture before making any decisions about placement. The range of experiences suggests that Haven Health can be a place of strong, personalized care for some residents, while others encounter a troubling, care-deficient environment that raises important questions about safety, oversight, and accountability.
Haven Of Globe is a premier assisted living community located in Globe, AZ. Our facility provides skilled nursing care for residents who require assistance with their daily activities. We offer a wide range of amenities to ensure that our residents have a comfortable and enjoyable stay.
Our community features a beauty salon where residents can pamper themselves and feel their best. We also provide cable or satellite TV in each room for entertainment purposes. Community operated transportation is available for residents who need to run errands or attend appointments.
For those who enjoy technology, we have a computer center where residents can access the internet and stay connected with loved ones. Our dining room offers restaurant-style dining, providing delicious meals prepared by our skilled chefs. Special dietary restrictions are accommodated to ensure that all residents receive the appropriate nutrition.
We understand the importance of physical fitness, which is why we have a fitness room equipped with exercise equipment. The outdoor space and garden provide opportunities for residents to enjoy fresh air and nature.
Housekeeping services are provided to keep the living spaces clean and tidy. Each resident has their own private bathroom for convenience and privacy. We also offer move-in coordination services to assist new residents during their transition.
Our small library provides a cozy space for book lovers to immerse themselves in literature. Telephone services are available for communication purposes, and Wi-Fi/high-speed internet is accessible throughout the community.
In terms of care services, our staff provides 24-hour supervision to ensure the safety and well-being of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. We also help manage medications and cater to special dietary restrictions.
At Haven Of Globe, we believe in promoting an active lifestyle through various activities. Our concierge services are available to assist residents in planning day trips or engaging in resident-run activities. Scheduled daily activities provide opportunities for socialization and enjoyment.
Within close proximity of our community, there are three cafes, two parks, two pharmacies, nine physicians, 23 restaurants, three transportation options, 17 places of worship, three theaters, and one hospital. This ensures that our residents have easy access to various amenities and services.
Overall, Haven Of Globe is a welcoming assisted living community that prioritizes the comfort and well-being of its residents. With an array of amenities and care services available, we strive to provide a high-quality living experience for all those who call our community home.
Haven Of Globe is located at 1100 Monroe Street, Globe, AZ 85501 in Gila County, Arizona
Haven Of Globe on seniors.fyi includes 6 photos including images showing interior, physical therapy, rehabilitation, exercise equipment, healthcare, painting, kitchen, refrigerator, and more.
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