7760 South Six Shooter Canyon Road, Globe, AZ 85501
For more information about senior living options: (844) 490-3973
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The staff are truly compassionate, attentive, and go above and beyond to make every resident feel comfortable and valued. The atmosphere is always welcoming, and it's clear that everyone here is treated like family. Haven has caring and patient staff who attend to residents with kindness. Destiny Horta goes above and beyond and is always helpful to families and residents. Jennifer Williams is consistently kind with all the residents and their families. Stacey Zamora's kindness and helpfulness are greatly appreciated during difficult times. Carrie Goshorn and Stacey Zamora provide exceptional support and engage residents with activities. Miss Carrie does a great job keeping residents active and mentally engaged through crafts. Carrie Ann does an amazing job involving residents in daily activities and keeping them joyful. Juliana Martinez is a top-notch CNA who truly cares for residents.
The facility is described as horrible and neglectful, failing to accommodate medical needs (such as eczema) and forcing residents to bring their own soap and wash clothes. Breathing issues are said to have been ignored by staff, with the doctor not checking lungs and care delayed until a late hospital transfer after a pneumonia diagnosis. A relative is reported to have died after a fall, with injuries not disclosed to the family promptly. Falls are claimed not to be communicated to families, and hospital transfers are avoided. The DON Regina Nock is accused of incompetence and bullying staff and patients. Belongings and packages are said to be stolen, and calls to administration are often ignored. A room described for a patient in quarantine is depicted as a storage closet with no care plan and with extraneous items in the space.Haven Health nursing home draws a broad spectrum of experiences from families and visitors, with many praising the place as a warm, caring environment and others recounting serious concerns about neglect and dangerous lapses in care. On one hand, multiple reviews highlight a culture of compassion and professionalism among many staff members. Families describe a welcoming atmosphere where residents are treated like family, and where certain individuals stand out for their kindness, responsiveness, and dedication. The consistent threads of appreciation center on specific staff members who go above and beyond - hospitality in the hallways, helpfulness in the lobby, and a willingness to coordinate with families and medical professionals to keep residents supported. In particular, several reviewers sing the praises of Destiny Horta, who is described as approachable, efficient, empathetic, and consistently available to both patients and families. Jennifer Williams, the Resident Relations Manager, is repeatedly thanked for her caring approach, clear communication, and ability to ease the stress that comes with coordinating care for a loved one. Others commend the work of Katie Bower, the receptionist, who helps visitors with practical needs like handling wheelchairs, loading and unloading them from cars, and ensuring safety during transitions. The therapy team and activities staff also receive positive notes, with online mentions of engaging programs, exercise and craft sessions, and the general sense that residents stay mentally and physically active under staff guidance. Several reviewers even describe the facility as "great," "clean and inviting," and with therapy that is effective and well-regarded, particularly in the realm of physical therapy.
Alongside these favorable experiences, a contrasting set of reviews presents a troubling account of care gaps and dangerous lapses that some families say bordered on neglect. One reviewer recounts a frightening medical episode in which breathing difficulties were not adequately investigated or escalated, an emergency that reportedly culminated in a pneumonia diagnosis only after extended delays and a late hospital visit. Other accounts tell of delayed responses to falls or medical concerns, with claims that important decisions about hospital transfers were postponed or not made promptly, leading to fear and a sense that critical signs were missed. Several families describe a pattern of insufficient staff, noting that not enough workers were available to meet residents' needs, and suggesting that the facility's ratios contribute to delays in care or insufficient monitoring. There are also strong allegations of miscommunication and a lack of transparency, with some families saying they were not informed when serious events occurred, such as falls, wounds, or changes in a resident's condition.
Complaints about specific medical management appear repeatedly as well. Some reviewers claim that doctors did not thoroughly assess respiratory status, while others describe wounds or post-surgical issues going improperly managed - examples include ulcers or bedsores not receiving adequate wound care, and concerns about how bowel and bladder management was handled after hospitalization. There are even more severe claims from families who say their loved ones suffered undiagnosed issues or delayed interventions that, in their view, worsened health outcomes. A handful of reviews go as far as alleging the facility has faced lawsuits and a broader pattern of neglect, with one person alleging their relative died after being admitted, and another describing a relative who died shortly after a transfer that family members believe was mishandled.
Beyond clinical concerns, logistical and privacy issues appear in some reviews as well. Several families describe items being stolen or misplaced, including personal belongings and even gifts sent to residents, with one account mentioning a missing package that could not be traced despite contacting administration. The accounts of communication problems extend to voice mail and call handling - families report numerous missed calls or unanswered inquiries during times when they needed timely updates about their loved ones. One reviewer even notes a disconnect between facility actions and the expectations set by the hospital and the family member's needs, citing a lack of clear care planning and timely escalation of problems to hospital partners when appropriate.
Nevertheless, the picture that emerges is not uniformly negative. There is a persistent undercurrent of praise for the aspects of Haven that emphasize a friendly, reassuring environment, good daily activities, and supportive interactions from several staff members who are consistently mentioned by name. Multiple people point to the existence of a podiatry service inside the facility, a sign of integrated care options that can be particularly convenient for residents. Positive remarks about the atmosphere - described as safe, cheerful, and engaging - often reference caregivers who communicate well, who handle routine tasks with care, and who work to keep residents connected with families. In short, Haven Health can feel like two places at once: a site of remarkable compassion and front-line dedication from a number of employees, and, for some families, a setting where care gaps, miscommunications, and safety concerns have left lasting anxiety and distrust.
For anyone evaluating Haven Health, the stories suggest a careful approach. If you're considering this facility for a loved one, it may help to visit with a clear list of questions about staffing levels, response times, and how medical issues are escalated to primary physicians and hospitals. Ask about formal care plans, wound and infection protocols, and the facility's process for notifying families about changes in health status, falls, or new symptoms. It could also be useful to speak with the Resident Relations Manager and with a few different department heads, such as therapy and nursing leadership, to understand how they handle conflicts and what steps they take when concerns arise. Finally, connecting with current residents' families and requesting a tour that checks in on daily routines, meal quality, and the consistency of caregiving can provide a more complete sense of how Haven Health operates day to day. The wide range of experiences documented here underscores the importance of due diligence, direct communication, and ongoing advocacy to ensure a loved one receives the best possible care.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Faubush Family Homes in Globe, AZ is a warm and inviting assisted living community that provides excellent care for seniors in a residential setting. Offering both Board and Care Home options as well as Respite Care services, we cater to the unique needs of each individual resident.
Our fully furnished homes provide a comfortable and home-like atmosphere where residents can relax and enjoy their retirement years. With amenities such as a dining room, garden, outdoor space, telephone, and Wi-Fi/high-speed internet, our residents have everything they need to feel at ease.
We understand the importance of maintaining a clean and organized living environment. That's why our dedicated staff offers housekeeping services to ensure that our residents' homes are always tidy and well-maintained. Additionally, our move-in coordination service assists new residents in seamlessly transitioning into their new home.
At Faubush Family Homes, we prioritize the health and well-being of our residents. Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met, including medication management and diabetes diets. Special dietary restrictions are carefully accommodated during meal preparation and service.
Transportation is made convenient with arrangements available for medical appointments as well as transportation to doctors' offices. Residents can rest assured knowing they can easily access nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Engaging daily activities are scheduled for our residents to enjoy socializing with peers while participating in enjoyable pastimes. Whether it's taking advantage of the nearby cafes or parks or exploring the vibrant local community through various outings facilitated by our transportation services – there is always something exciting happening at Faubush Family Homes.
Our committed team strives to create a supportive environment where seniors can thrive while receiving personalized care tailored to their specific needs. Come join us at Faubush Family Homes in Globe, AZ, and experience the comfort, convenience, and companionship our community has to offer.
Faubush Family Homes is located at 7760 South Six Shooter Canyon Road, Globe, AZ 85501 in Gila County, Arizona
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