Loving Angels ALH

Pros

• Visiting Angels is a highly professional in-home care provider with experienced, caring staff.
• Erika and Anna delivered excellent, compassionate care for a father and his family.
• Visiting Angels of Glendale has been a life saver, with Melissa coordinating smoothly and Dora and Mitzi delivering reliable care.
• The office team, including Melissa and Jo, are empathetic and adept at arranging care and financing.
• Tammy is described as absolutely amazing, forming an instant and positive bond with clients.
• Darlene from Visiting Angels is a true Godsend, becoming part of the family.
• Kate Dolance, owner of Visiting Angels in Glendale, is a heart of gold and deeply committed to seniors.
• The organization is consistently praised for communication, trustworthiness, and going above and beyond.
• The staff are often called angels, reflecting their caring and supportive approach.
• Kate Dolance and the Visiting Angels team have earned high praise as a top-tier, compassionate provider.

Review

The collective voice of families and seniors who have encountered Visiting Angels in Glendale and beyond is unmistakably warm and emphatic. Across multiple neighborhoods and countless personal stories, this home care provider is described as professional, compassionate, and relentlessly reliable. In one memorable encounter, Nancy from Visiting Angels visited a seniors group at All Saints Lutheran Church to talk about fall prevention. She connected with the audience through a practical checklist, lighthearted touches like tasty treats, and a genuinely low-pressure approach to sharing information about available services. The impression left was not just about services offered, but about a friendly, supportive presence that makes aging at home feel safer and more manageable.

The overarching sentiment is that Visiting Angels is a very professional organization, staffed by people who really know what they're doing and who care deeply about the people they serve. Several accounts highlight specific caregivers who stood out for exceptional kindness and attentiveness. Erika and Anna, for example, were praised for taking "the most excellent care" of a father, with heartfelt gratitude from a family that felt blessed to have such compassionate helpers by their loved one's side. The appreciation goes beyond routine tasks; it's about the warmth, respect, and personal connection that caregivers bring to daily routines and to the emotional well-being of the whole family.

In Glendale, the experience is framed as life-changing for families navigating difficult transitions. Melissa is repeatedly acknowledged for her efficiency and supportive hand in getting services up and running, accompanied by ongoing, excellent communication. The caregivers Dora and Mitzi are described as providing top-tier care that feels both capable and deeply caring. They're credited with easing the burden on siblings and giving families confidence that their loved one is in capable hands. The language used - "literal angels," "very reliable and trustworthy" - speaks to a consistent pattern of care that families come to depend on during some of their most challenging moments.

Beyond individual stories, several testimonials frame Visiting Angels as a strong community partner. One writer notes the agency's proactive, steady presence as they work with communities year-round, including efforts like Stay Hydrated events that emphasize preventive health and safety for older adults living at home. For those who live far away from their relatives, the ability of Visiting Angels staff to communicate clearly, coordinate care, and quickly adapt to emergencies becomes not just a convenience but a necessity. In these narratives, caregivers and office staff collaborate seamlessly, ensuring that families remain informed, supported, and confident in the care plan at all times.

One of the most touching chapters involves the families who formed a close, almost familial bond with specific caregivers. A mother living in a guest house found stability and friendship in Darlene, whose companionship and help proved incredibly meaningful. When a fall occurred, the family leaned on Darlene and the agency's leadership to maintain continuity of care, with Nancy at the office ensuring that coverage was in place. Although there was grief when the mother ultimately passed away, the family continues to cherish Darlene's role as part of their extended family. The same thread of personal connection appears across other family narratives as well, with caregivers becoming trusted companions who do practical tasks - cleaning, laundry, cooking - while also offering encouragement, humor, and emotional support.

The quality of communication stands out as a hallmark of the Visiting Angels experience. A family recounts a temporary but urgent home-care need in which the local office, Melissa, Jo (also known as Jody), and Ronica worked in concert to determine levels of care, financing, and caregiver matching. The careful, respectful approach - house visits to meet mom, thoughtful matching, and consistent follow-ups - transformed a potentially stressful situation into a well-coordinated, reassuring process. The ability of the agency to keep channels open, provide updates, and adjust plans as needed is repeatedly lauded as a standout quality.

Another richly detailed thread in these testimonials centers on Tammy, a caregiver who made an immediate and lasting impression. A family described Tammy as "absolutely AMAZING," noting how she integrated seamlessly into daily routines, even taking on tasks like cleaning without being asked. The warmth of the relationship - mom and Tammy connecting quickly, mutual trust, and a sense of being in good hands - resonates throughout the accounts. The same family's praise underscores the broader theme: when caregivers feel valued and empowered, they go the extra mile to support both the person receiving care and the family members who are balancing care with work and other responsibilities.

Several reviews highlight leadership and governance as drivers of the positive experiences. Kate Dolance, the Glendale owner, receives repeated commendation for leadership infused with a genuine heart for seniors. Her influence, the reviewers say, radiates through the entire team, guiding staff to deliver compassionate, high-quality home care. The impact goes beyond day-to-day tasks; it extends to community involvement, such as Kate's work during the coronavirus era and her ongoing engagement with Alzheimer's fundraising groups. Clients express confidence that Visiting Angels will remain a trusted resource for referrals and ongoing care, thanks to leadership that prioritizes quality of life, safety, and meaningful connection for older adults.

Amid the overwhelmingly positive sentiment, there's also a candid note about the dynamics of online reviews. One family acknowledges a competing claim and a separate account that included concerns about theft, while continuing to praise Kim, a caregiver who stood out as exemplary. The reader is reminded that in any large service organization, voices may diverge, but the consistent thread across the majority of testimonials remains clear: Visiting Angels Glendale and its nearby offices are seen as trustworthy, responsive, and deeply committed to helping seniors live at home with dignity, comfort, and a sense of security.

Taken together, these stories paint a portrait of Visiting Angels as more than just a home care provider. They present a network of knowledgeable caregivers, proactive office staff, and compassionate leaders who work together to create stable, nurturing environments for aging loved ones. The recurring themes - professionalism, personal warmth, reliable communication, and a community-minded spirit - converge into a powerful message: when families choose Visiting Angels, they're choosing a partner who treats their loved ones like family, and who consistently goes above and beyond to preserve independence, safety, and peace of mind at home.

This area of Glendale, Arizona offers a variety of convenient amenities for those considering senior living. With several pharmacies such as Walgreens and CVS nearby, accessing necessary medications and healthcare products is easily accessible. There are also a range of dining options including Bruster's Ice Cream, Whataburger, and Heroes Pub and Grub for enjoyable meals out. The presence of parks like Foothills Park and Thunderbird Park provides opportunities for outdoor recreation and relaxation. Additionally, there are reputable medical facilities like Arrowhead Health Centers and Paseo Family Physicians in close proximity to address any healthcare needs. For those interested in cultural or spiritual activities, several places of worship like St Thomas More Parish and the Phoenix Arizona Temple are located within a short distance. Entertainment options include theaters such as AMC Deer Valley 30 and Arrowhead Fountains 18 for leisurely outings. Overall, this area offers a well-rounded environment with essential services that cater to the needs of seniors looking to reside in a vibrant community.

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.7 miles)
• Walgreens (3 miles)

Restaurants

• Bruster's Ice Cream (0.6 miles)
• Whataburger (1 miles)
• Heroes Pub and Grub (1.4 miles)
• Macayo's Mexican Table (1.5 miles)
• Zipps Sports Grill (1.5 miles)
• McDonald's (1.9 miles)
• Valle Luna (2.1 miles)

Parks

• Foothills Park (1.1 miles)
• Conocido Park (2.5 miles)
• Thunderbird Park (3.3 miles)
• Paseo Highlands Park (3.8 miles)
• Fletcher Heights Park (4.3 miles)
• Mountain Ridge Park (4.6 miles)

Physicians

• Paseo Family Physicians (1.2 miles)
• Phoenix Neurology & Sleep Medicine (1.3 miles)
• Arrowhead Health Centers (1.6 miles)
• Kevin Turner (1.6 miles)
• HonorHealth Medical Group - West Union Hills - Primary Care (1.9 miles)
• SimonMed Imaging (1.9 miles)
• ABC Children's Eye Specialists (1.9 miles)

Cafes

• Starbucks (1.2 miles)
• Dutch Bros Coffee (1.2 miles)
• Starbucks (1.8 miles)
• Starbucks (2.7 miles)
• Starbucks (3.2 miles)
• Starbucks (3.9 miles)
• The Human Bean (4.1 miles)

Places of Worship

• St Thomas More Parish (1.9 miles)
• Pure Heart Christian Fellowship (2.4 miles)
• Phoenix Arizona Temple (3.5 miles)
• The Church At Arrowhead (3.7 miles)
• CCV Childrens Building (4.8 miles)
• Christ's Church of the Valley (4.9 miles)

Theaters

• AMC Deer Valley 30 (2.7 miles)
• AMC Arrowhead 14 (3.4 miles)
• Arrowhead Fountains 18 (4.3 miles)