5755 West Irma Lane, Glendale, AZ 85308
For more information about senior living options: (844) 490-3973
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The new administrator is awesome and helping change Amarsi for the better; the staff care about the residents. The staff have been absolutely amazing to residents and their families. Rebecca McCall is appreciated for her behind-the-scenes work. The facility is heartwarming and the staff and residents are welcoming. The new Executive Director has great vision for Amarsi. Amarsi is a great place to live; the staff provide quality care and are always helpful. The staff are friendly and attentive, contributing to a positive atmosphere. The staff are caring, compassionate, and helpful; residents are friendly and welcoming. The new wellness director is amazing and has already made great changes, and the remodel looks great. The facility and staff are wonderful, with kind and patient care.
The facility is horrible and residents are treated poorly; the nurses are nasty. Rooms are not cleaned, and meals are sometimes raw or not served at all. The staff are careless and only care about money, showing no heart or empathy. Help is not promptly provided when residents call for assistance. The facility should be shut down or investigated. The care quality is minimal and substandard.Amarsi Assisted Living presents a portrait of contrasts. Across the collection of reviews, there's a recurring theme of upheaval and renewal side by side. Some families describe a facility that once faltered - where residents felt rooms dirty, meals were inconsistent, and staff responsiveness could be frustrating - while others speak of a vibrant, compassionate community that is actively transforming under fresh leadership. The juxtaposition isn't accidental: the building is clearly in a period of transition, and the tone of experience often seems to track the moment-to-moment state of leadership, culture, and communication.
On the challenging end of the spectrum, several reviewers recount troubling experiences. One account describes a situation where a loved one was treated poorly, with complaints about dirty rooms, meals that were not provided or were insufficient, and staff who seemed uncaring or money-driven. Phrases like "these nurses are careless," "no heart, no empathy," and "the place needs to be shut down asap or investigated" echo a strong call for accountability. Other comments echo concerns about responsiveness - requests for help sometimes going unanswered - and about basic standards of care and cleanliness. A few reviewers also note issues like parking practices and a sense that the environment felt drab or depressing. Taken together, these critiques sketch a picture of a facility that struggled with consistency in care and culture at a difficult time.
Counterbalancing those concerns are powerful testimonials of revival and hope. A shining throughline is the impact of new leadership and a visible effort to change Amarsi for the better. Several reviewers celebrate the new administrator as "awesome" and credit the leadership with a clear, ongoing drive to improve. Phrases like "the staff care about the residents and want to make this a good place to be" and "great vision for Amarsi" appear repeatedly, often paired with observations of practical improvements - better morale, more proactive communication, and a noticeable emphasis on making residents feel valued and at home. In this vein, many families point to concrete acts of care and accessibility from management: medical staff who are available, directors who address concerns, and a culture that invites families to participate in the care journey.
There is a chorus of specific praise for individuals who have become touchpoints for reliability and warmth. Rebecca, whether referred to as the Medical Director or in the context of "Rebecca McCall" behind-the-scenes support, emerges as a standout in several reviews. Facility Director Terry is credited with a welcoming, caring approach, while Shelly Allard - the director mentioned in passing by several reviewers - receives commendations for professionalism and a genuine concern for residents and staff. The rise of a new wellness director, also named Rebecca in several references, is celebrated for driving visible changes in the building and for supporting the remodel that many reviewers describe as both practical and uplifting. Names like Norma T., Roxanne, Dawn, April, and Leslie are invoked as examples of staff who embody the compassionate, patient-centered ethos the community aspires to.
Beyond individual leaders, the broader staff body receives frequent praise for warmth, attentiveness, and a renewed sense of teamwork. Reviewers note that activities, day-to-day interactions, and even the atmosphere around meals have improved, with comments about patient-centric care, friendly faces, and a commitment to making residents feel at home. Some families describe their own visits as heartwarming experiences in which residents and staff treat each other with respect and kindness. The sentiment "This place is heartwarming" recurs, underscoring a cultural shift toward a more welcoming and supportive environment. Even the remodel and the grounds receive positive mentions, signaling a tangible upgrade that complements the softer, human-centered improvements.
Yet the story remains nuanced. There are still voices that recall the darker days with clarity, including one stark exhortation to reconsider the facility's approach to care. There are also practical concerns about administration and communication - some reviewers mention difficulties with emailing management or navigating the chain of command for requested documents. On balance, though, the prevailing thread in more recent feedback is hope anchored in visible changes: a cleaner facility, more consistent care, better meals, and a staff that appears more engaged and collaborative with families. The idea that Amarsi is "strong" and "growing into a five-star residence" captures the sense that the path forward is being carved with intention and energy.
Overall, the collective feedback paints Amarsi as a place of opportunity and renewal, tempered by the reality of ongoing improvement. The facility's narrative is not one-note; it is a living story of leadership turnover, culture work, and the daily realities of caregiving. Some families applaud the new direction and the people who are delivering compassionate care; others caution prospective residents and families to do their due diligence and to engage with management about standards, cleanliness, and responsiveness. What remains clear is a community that has endured criticism, embraced accountability, and - through leadership changes, staff dedication, and deliberate upgrades - continues to strive toward a kinder, more reliable place to live and visit. In short, Amarsi's current arc is defined by visible progress, strong advocacy from residents and families, and the ongoing work of turning intention into everyday reality.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to our thriving assisted living community in Glendale, AZ! Our top priority is providing a comfortable and enriching environment for our residents, ensuring their well-being and happiness.
Our community offers a range of amenities to enhance your daily life. Enjoy delicious meals in our spacious dining room, where you can savor a variety of culinary delights. Each living space is fully furnished, ensuring that you have everything you need to feel at home. Take a stroll through our beautifully maintained garden or relax in one of our outdoor spaces, providing a serene atmosphere to unwind and enjoy the fresh air. Stay connected with loved ones using Wi-Fi/high-speed internet or make use of our telephone services.
We understand how important it is for you to maintain your independence while receiving necessary care. That's why we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with health care providers to ensure coordinated care tailored to your specific needs. For those with diabetes or special dietary restrictions, we provide personalized meal preparation and service. Medication management is also available to ensure your health and well-being are always prioritized.
In addition to these services, we provide transportation arrangements for medical appointments, making it easy for you to access necessary healthcare services when needed. For your convenience, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby.
Engagement and socialization are vital aspects of our community. We organize scheduled daily activities for residents to participate in based on their preferences and interests, fostering a sense of camaraderie among neighbors.
Come join us at our vibrant assisted living community in Glendale! Experience the comfort and peace of mind that comes from comprehensive care services combined with an array of amenities designed for your convenience and enjoyment.
Embracing Assisted Living is located at 5755 West Irma Lane, Glendale, AZ 85308 in Maricopa County, Arizona
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