Eternal Spring Of Gilbert
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940 East Williams Field Road, Gilbert, AZ 85295
For more information about senior living options: (844) 490-3973
They are thrilled with their choice to move their mom to Eternal Spring; the facility is beautiful and offers many activities and amenities, and the staff are incredible. The facility is beautiful, clean, and provides excellent care. Amanda goes above and beyond to ensure residents are well cared for. The caregivers and dining staff are kind, respectful, and treat residents like family. Marcia Turner (Executive Director) and Linda Petty (Memory Care Director) are compassionate and deeply supportive of residents and their families. The head chef runs a well-organized kitchen and serves delicious, varied meals. The entire staff maintains an open-door policy and is always eager to listen to input, helping families feel involved. The environment encourages seniors to be social and active, with engaging activities and a welcoming community. Eternal Spring is a modern, well-equipped community with attentive staff, making it a top choice for loved ones.
The facility had no activities and call lights remained unanswered for at least 30 minutes. Mom was kicked out of the facility after three years. There were claims of theft of hygiene products from the reviewer's mother, and after her passing she was charged a full month's rent and double tray service. There were documented incidents of neglect and harassment from other residents, with no decisive action taken. The transportation was an old, broken-down bus that could only take two residents at a time once per week. Food was described as having expired dates and meals were inconsistently served, with unreadable or poorly communicated menus. The executive director was criticized as lazy and some staff were described as horrible, with the place described as going downhill. It was alleged that several five-star reviews were fake to bolster the facility's ratings.Eternal Spring of Gilbert is a community best suited for seniors who want a vibrant, socially engaging living environment with strong memory-care potential and a clear emphasis on dining, atmosphere, and family-style care. The property feels modern and welcoming, with thoughtfully designed common spaces, multiple dining options, and a developmentally supportive calendar aimed at keeping residents connected. For families, the standout selling points are the hands-on leadership and the sense that staff treat residents as part of a family, not merely as occupants. This is where many reviews converge: a place that can feel like a true home when the care team harmonizes around individual needs, especially in memory care.
Those weighing alternatives should pay particular attention to residents who require near-perfect reliability in basic operations or who have budgets that demand strict predictability. Several reviewers flag issues that can be deal-breakers for some families: inconsistent housekeeping and kitchen operations, late or unreliable call-light response, and a transport program that some describe as insufficient for real mobility needs. Billing disputes and staff turnover also surface in several accounts, signaling that the financial and administrative side of the experience may vary over time. For anyone counting on unwavering daily reliability or requiring highly regulated, high-acuity medical oversight, exploring other options could be prudent.
The strongest pros at Eternal Spring offset many concerns when the community is a good fit. The facility's aesthetics - newer construction, clean corridors, attractive common areas, and well-appointed resident rooms - create an uplifting backdrop for care. The dining program stands out for many families: a skilled head chef and consistently praised meals that contribute to residents' enjoyment and routine. Leadership is repeatedly highlighted as accessible and responsive; administrators like Marcia Turner, along with the memory-care director and the care team, are cited as personally invested in residents' well-being and in maintaining a supportive care plan. The breadth of amenities - two bistros, a home theatre, activity spaces, a private dining room, and even a family kitchen - supports independence and meaningful engagement, which many families value most.
Yet the concerns raised by some families cannot be dismissed. Reports of neglect, delayed assistance, or unsafe conditions - such as inconsistent call bells or problematic transport - underscore that care quality can fluctuate, particularly during staffing gaps or turnover. Kitchen and housekeeping lapses, and occasional miscommunication around billing, also appear as persistent reminders that even a newly constructed community must stay vigilant to operational discipline. Some reviews question the accuracy of online ratings, and there are notes about admission experiences and the need to verify what is promised versus what is delivered day to day. These factors matter because they directly affect trust and the ability of families to feel confident that a loved one is safe, nourished, and engaged.
Nevertheless, when families align expectations with the community's strengths, Eternal Spring delivers meaningful value. The care team's warmth and attentiveness - paired with a leadership culture that aims to listen and improve - builds genuine reassurance for families. Residents frequently express appreciation for respectful interactions, the comfort of a home-like environment, and the sense that staff know and honor their preferences. The memory-care pathway, when staffed consistently, has shown notable success in keeping residents engaged and supported, with caregivers who are described as kind, patient, and collaborative with families. For many, the combination of a beautiful setting, robust activity programming, excellent dining, and a proactive management team represents a compelling package worth pursuing.
The practical decision comes into focus with a clear set of criteria. Eternal Spring Gilbert is an excellent fit for families seeking a contemporary, activity-forward community where dining quality and personal attention from management can be reliably counted on, and where memory-care components are integrated into the overall care model. It is less suitable for those who require unwavering 24/7 nursing oversight, flawless day-to-day operations, or a budget-tight option where price predictability overrides all other considerations. The most effective path forward is a deliberate, multi-visit due diligence: meet the memory-care leaders, request detailed staffing ratios and call-light response data, sample menus and dining schedules, review billing history and recent invoices, and speak with multiple families about their ongoing experiences. If these checks come back favorable, Eternal Spring Gilbert stands out as a strong, lived-in choice for a loved one seeking companionship, engagement, and a comfortable, dignified home.
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (16 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Walking wheelchair assistanceWalking wheelchair assistance is vital for seniors as it helps them maintain their independence and mobility. It provides support and stability, allowing them to safely navigate their surroundings and engage in daily activities without fear of falling or injury. This assistance can significantly improve their quality of life and overall well-being. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Eternal Spring Of Gilbert in Gilbert, AZ is an assisted living community that specializes in memory care. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer coordination with health care providers to ensure our residents receive the best possible care.
Our community is equipped with a range of amenities to enhance the comfort and convenience of our residents. They can enjoy the beauty salon for their grooming needs and have access to cable or satellite TV for entertainment. Our dining room serves delicious meals prepared by our skilled chefs, and residents have the option to cook their own meals in the full kitchen available in each unit. The apartments are fully furnished and equipped with kitchenettes for added convenience.
For relaxation and socialization, we have a beautiful garden where residents can spend time outdoors. Housekeeping services are provided to maintain cleanliness and tidiness in their living spaces. Wi-Fi/high-speed internet access is also available for those who wish to stay connected with their loved ones.
We prioritize the well-being of our residents by offering specialized memory care programming and a mental wellness program. Residents with mild cognitive impairment receive appropriate support, while those requiring medication management can rely on our experienced staff to ensure they take their prescribed medications correctly. Additionally, we provide hospice waiver services for individuals who require end-of-life care.
Transportation services are readily available for medical appointments both within the community and outside. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Our residents can participate in fitness programs, religious services, resident-run activities, as well as scheduled daily activities that cater to their interests.
At Eternal Spring Of Gilbert, we strive to create a warm and supportive environment for individuals needing memory care assistance.
Eternal Spring Of Gilbert offers Studio apartments.
Eternal Spring Of Gilbert is located at 940 East Williams Field Road, Gilbert, AZ 85295 in Maricopa County, Arizona
Eternal Spring Of Gilbert offers a range of features designed to support residents with varying stages of dementia and Alzheimer's disease, ensuring their safety and enhancing their quality of life. Assistance with dressing, bathing, and transfers promotes personal hygiene and dignity while reducing anxiety during daily routines. Medication management ensures that residents adhere to prescribed treatments, minimizing health risks associated with forgetfulness. Meal preparation and service cater to specific dietary needs and preferences, encouraging proper nutrition. Transportation arrangements facilitate access to medical appointments, while coordination with healthcare providers ensures holistic care tailored to individual needs. The 24-hour supervision provides peace of mind for families and continuous support for residents, while activities of daily living assistance fosters independence where possible. Specialized memory care programming addresses cognitive challenges through engaging activities that improve mental wellness, complemented by programs targeting mild cognitive impairment to slow progression. Collectively, these services create a nurturing environment that prioritizes both physical well-being and emotional support for individuals facing the challenges of memory-related conditions.
Eternal Spring Of Gilbert on seniors.fyi includes 29 photos including images showing interior, decor, dining, bathroom, chandelier, living room, lighting, hallway, and more.
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Interior
Decor
Living Room
Building
Bedroom
Windows
Dining
Landscaping
Kitchen
Lighting
Artwork
Seating Area
Bathroom
Lobby
