561 E. Vermont Drive, Gilbert, AZ 85296
To contact a resident: (480) 219-2025
For more information about senior living options: (866) 208-4318
Caissa Assisted Living Home, Inc Costs & Pricing
Caissa Assisted Living Home, Inc offers competitive pricing for its services compared to the broader market in Maricopa County and the state of Arizona. For semi-private rooms, residents can expect a monthly cost of $2,200, which is notably lower than the county average of $2,801 and the state average of $2,820. Similarly, private room accommodations at Caissa are priced at $3,000, providing a more affordable alternative compared to Maricopa County's average of $3,318 and Arizona's statewide average of $3,345. These rates reflect Caissa's commitment to delivering quality care while ensuring accessibility for families seeking assisted living options in a region where costs can be quite high.
| Floor plans | Caissa Assisted Living Home, Inc | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $2,200 | $2,801 | $2,820 |
| Private | $3,000 | $3,318 | $3,345 |
Senior living communities with a similar price nearby
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Overall Review of Caissa Assisted Living Home, Inc
Pros
The staff cared for her as if she were family.- Nurse Christine is a wonderful person and caregiver.
- The lead nurse, Lillibeth, communicates well and provides information in a timely manner.
- The facility is clean, large, well furnished and decorated.
- The staff is attentive and operates with pandemic protocols.
- The staff is nice and residents seem to get their medication on time.
- The food is edible, which is a huge plus.
- The facility has lower turnover than other places, which is great.
Cons
Residents have wandered around unattended and left the residence, indicating safety lapses.- A man was trapped in the courtyard, yelling late at night, frightened and not wanting to return.
- A person got into the garage, and a frightened woman was chased down the street as she was falling and hurting herself.
- The facility’s phone number had not been working for a few weeks, making it impossible to check on a loved one.
- The reviewer warned prospective families about a perceived lack of care.
Review
Caissa Assisted Living Home in Gilbert is best suited for families that value a warm, home-like atmosphere where residents are treated like family and care teams stay relatively steady. It works well for seniors with moderate care needs who want intimate attention, dependable daily routines, and a comfortable, well-maintained living environment. Those who require stringent security, highly specialized memory care, or flawless, 24/7 access to staff should explore alternatives. In practice, Caissa rewards families willing to engage with care planning and tolerate occasional gaps in phone access and incident management.
On the upside, the strongest asset is the caregiving culture. Families repeatedly note staff who treat residents with genuine warmth, and references highlight nurse Christine and lead nurse Lilibeth as especially reliable, communicative, and compassionate. The facility itself is described as clean, large, and well-decorated, with medications dispensed on schedule and meals judged edible, which removes one common stress point for families. This combination of personal attention and predictable routines provides a stability that is hard to find in busier settings.
Yet safety and communication concerns temper the positives. Multiple accounts describe residents wandering unsupervised and venturing into areas where they could be hurt, including incidents in courtyards or even auto spaces. Those episodes raise legitimate worry about supervision levels and risk management during evenings and peak activity. Another recurring issue is difficulty reaching someone by phone when a family member needs updates, sometimes leaving worried relatives waiting for information about a loved one. Taken together, these gaps can erode confidence even when daily care feels solid.
Despite these challenges, the core strengths are not easily dismissed. The staff's commitment to residents translates into meaningful daily care and a sense of companionship that families value deeply. The presence of stable, approachable leadership on some shifts appears to anchor care quality, even as systemic gaps persist. Prospective residents should request a concrete safety protocol covering wandering management, secure door systems, routine checks, and clear escalation steps for emergencies; insist on verified, reliable communication channels with direct numbers for the nurse in charge and an administrator when needed.
People who should consider alternatives include those who cannot tolerate even limited safety risk or communication breakdowns, or those who require intensive memory support or specialized medical oversight. If memory care, continuous monitoring, or guaranteed, rapid updates to the family are essential, other communities may deliver more consistently. For families comfortable with a hands-on approach and who place a premium on a caregiving culture, Caissa can be a strong fit so long as the above risks are mitigated and care plans are actively managed.
Bottom line: Caissa Assisted Living Home offers a caring, home-like option in Gilbert for seniors who prize personal connection and a well-maintained setting. It succeeds most where staff stability and compassionate day-to-day care shine, offsetting some organizational weaknesses with genuine warmth. The decisive factor is whether safety and communication gaps can be addressed through proactive oversight and clear processes. When those conditions are in place, Caissa provides meaningful companionship and dignified support; if not, the field offers alternatives with stronger safeguards and more reliable, transparent contact.
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