Caissa Assisted Living Home, Inc

561 E. Vermont Drive, Gilbert, AZ 85296

For more information about senior living options: (844) 490-3973

3.2 from 6 reviews
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Board and Care Home

Caissa Assisted Living Home, Inc Costs & Pricing

Caissa Assisted Living Home, Inc offers competitive pricing for its services compared to the broader market in Maricopa County and the state of Arizona. For semi-private rooms, residents can expect a monthly cost of $2,200, which is notably lower than the county average of $2,801 and the state average of $2,820. Similarly, private room accommodations at Caissa are priced at $3,000, providing a more affordable alternative compared to Maricopa County's average of $3,318 and Arizona's statewide average of $3,345. These rates reflect Caissa's commitment to delivering quality care while ensuring accessibility for families seeking assisted living options in a region where costs can be quite high.

Floor plansCaissa Assisted Living Home, IncMaricopa CountyArizona
Semi-Private$2,200$2,801$2,820
Private$3,000$3,318$3,345

Overall Review of Caissa Assisted Living Home, Inc

Pros

  • pro The staff cared for her as if she were family.
  • pro The facility is clean, large, and well furnished and decorated.
  • pro The staff is attentive and operates with pandemic protocols.
  • pro Nurse Christine is a wonderful person and caregiver.
  • pro The lead nurse, Lillibeth, has been great to communicate with and provides information in a timely manner.
  • pro The Caissa House has caring staff that the family is grateful for.
  • pro The turnover here is lower than at other facilities.
  • pro The staff is nice, medications are on time, and the meals are edible.

Cons

  • pro The facility's phone line often goes to voicemail and the mailbox is full, making contact difficult.
  • pro There have been multiple incidents of residents wandering unattended and leaving the residence.
  • pro A man was trapped in the courtyard, yelling late at night and expressing fear about returning.
  • pro A resident entered the garage and a frightened woman was chased down the street, falling and getting hurt.
  • pro Prospective families are being warned about a perceived lack of care at the facility.

Review

Caissa House elicits a wide range of memories and impressions from the families in the surrounding community. On balance, the sentiment is deeply positive about the care and the people who work there, tempered by a few urgent concerns that neighbors and family members feel deserve attention. Several voices speak of warmth, professionalism, and a sense that the staff treat residents with kindness and respect, as if they were members of a family.

One family captures a deeply personal tribute: their mother lived at Caissa House for a couple of years until her recent passing, and the care they received there left a lasting impression. They describe the entire staff as well-taken care of her and caring for her "as if she were family." The gratitude runs so deep that they say they wish they had placed her with Lillibeth and her team much earlier in her assisted living days. The loss is felt keenly, and there is a sense that the staff's devotion created genuine sadness on both sides - the family and the caregivers who cared for their mother.

Communication is a recurring theme - sometimes with a hopeful note, other times with frustration. A frequent worry is the difficulty of reaching a loved one by phone. Several callers report that they can't get through because voicemail is full or the line isn't working, leaving them anxious about the well-being and daily status of residents. In at least one instance, a neighbor suggests there might be a different contact number needed, and others mention the idea of requesting a welfare check when communication channels fail. The anxiety of not being able to check in on a family member is palpable, underscoring the importance of reliable lines of contact for families who live near the facility.

There are multiple strong endorsements of Caissa House's presentation and operations, particularly reflecting the COVID era. One reviewer, who moved in during the height of the pandemic, praises the facility as clean, spacious, well-furnished, and tastefully decorated. They commend the staff for their attentiveness and adherence to pandemic protocols, noting that care practices stayed meticulous when many questions about safety loomed. In this account, Nurse Christine is specifically highlighted as a wonderful caregiver, and lead nurse Lillibeth receives praise for her clear, timely communication. The reviewer closes with gratitude, saying they thank God for the care their family member receives at Caissa House.

Yet even among the praise, concerns about safety and resident supervision surface. Neighborhood residents recount incidents where residents wandered around unsupervised and even left the residence. There are vivid descriptions of a man trapped in the courtyard who cried out late at night, and of another resident who entered a neighbor's garage. One account even describes chasing a frightened woman down the street as she appeared to be falling. Taken together, these anecdotes paint a picture of potential safety gaps that understandably alarm nearby families and prompt calls for more vigilant monitoring and response to wandering or distressed residents. The same voices emphasize that while they value the care, safety is a paramount concern and something they want perspective families to be aware of.

Amidst these concerns, there are also affirmations of positive, steady care. A local observer who visits for about a year notes that Caissa House does not exhibit the kind of staff turnover seen at other facilities, describing it as a strength. They praise the staff for being nice, observing that residents generally receive their medications on time, and even remark that the food is edible - a surprisingly meaningful compliment in a setting where meals can vary in perceived quality. This perspective underscores a sense of stability and reliability in day-to-day operations, reinforcing the impression that, when conditions are right, the home environment can feel reassuring and well-managed.

Taken together, the experiences shared about Caissa House reveal a complex, nuanced picture. The community's families and neighbors celebrate warmth, attentiveness, and professional care, particularly highlighting individuals like Lillibeth and Christine who seem to personify responsive communication and compassionate caregiving. They also acknowledge the challenges that come with caring for an aging population in a communal setting: high-stakes safety concerns, the emotional strain of a loved one's illness or passing, and the practical frustrations of staying connected when contact lines falter. In this mix of praise and concern, the overall portrait is of a place that is valued and trusted by many, while also inviting ongoing attention to safety protocols and reliable communication so that families can maintain peace of mind as their loved ones continue to live there.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.

Transportation

  • Phoenix Sky Harbor International (16 miles away) Phoenix Sky Harbor International (16 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.

Description

Caissa Assisted Living Home, Inc in Gilbert, AZ is an exceptional community that offers high-quality care and a comfortable living environment for seniors. Our residents can enjoy the privacy of their own private bathrooms, ensuring convenience and independence.

Our dedicated staff provides high acuity care, catering to the unique needs of individuals who require additional assistance with daily activities. We understand that each resident has specific requirements, and our experienced caregivers are trained to provide personalized attention and support.

Located in Gilbert, AZ, our community is surrounded by various amenities that enhance the overall lifestyle of our residents. With four cafes nearby, our residents can enjoy socializing with friends and family over a cup of coffee or a delicious meal. Additionally, we have six parks nearby where residents can go for leisurely walks or spend time outdoors enjoying nature.

We understand the importance of access to medical services and ensure that our community is conveniently located close to 18 pharmacies and 15 physicians. This allows our residents to easily manage their healthcare needs and receive prompt medical attention when required. Furthermore, there are two hospitals nearby for any urgent medical situations.

For those who enjoy dining out or trying new cuisines, our community benefits from 38 restaurants in close proximity. Whether it's fine dining or casual eateries, residents have plenty of options to choose from.

We also consider transportation accessibility as an important aspect of senior living. With one transportation service available nearby, getting around town or attending appointments is convenient for our residents.

In addition to meeting physical needs, we understand the importance of spiritual well-being. Our close proximity to seven places of worship provides opportunities for religious observance and spiritual connection within the community.

To enrich the lives of our residents through entertainment and cultural experiences, there are two theaters nearby where they can enjoy movies and live performances.

Overall, Caissa Assisted Living Home, Inc offers a warm and welcoming environment with exceptional care services tailored to individual needs. With easy access to various amenities and services, our community ensures that residents can enjoy a fulfilling and enriching lifestyle.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.7 miles)
  • Walmart Pharmacy (1.7 miles)
  • Walmart Pharmacy (2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.6 miles)

Restaurants

  • Isabel's Amor (1.2 miles)
  • Blue 32 Sports Grill (1.2 miles)
  • Raising Cane's Chicken Fingers (1.3 miles)
  • Wildflower Bread Company (1.3 miles)
  • McDonald's (1.4 miles)
  • Chick-Fil-A (1.6 miles)
  • In-N-Out Burger (1.7 miles)

Physicians

  • Arizona Sun Family Medicine (1.2 miles)
  • Desert Sky Dermatology (1.4 miles)
  • East Valley Center For Pulmonary & Sleep Disorders (1.8 miles)
  • The CORE Institute - Gilbert (1.9 miles)
  • Ironwood Cancer & Research Centers (2 miles)
  • Dignity Health Comprehensive Clinic (2 miles)
  • Trinity ENT (2 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.4 miles)
  • Saint Mary Magdalene Catholic Church (2.6 miles)
  • Church of Jesus Christ of Latter Day Saints (2.9 miles)
  • First United Methodist Church of Gilbert (3.2 miles)
  • Church of Jesus Christ of Latter Day Saints (4.4 miles)
  • Cornerstone Christian Fellowship (4.7 miles)
  • Compass Christian Church (4.9 miles)

Hospitals

  • Mercy Gilbert Medical Center (1.8 miles)
  • Banner Health Ocotillo (4.7 miles)

Theaters

  • Chandler Crossroads 12 (1.9 miles)
  • Harkins Theatres SanTan Village 16 (2.2 miles)

Cafes

  • Starbucks (2 miles)
  • Dutch Bros Coffee (2.9 miles)
  • Black Rock Coffee Bar (3.2 miles)
  • Peixoto Coffee Roasters (3.7 miles)

Parks

  • Layton Lakes Park (2.8 miles)
  • Crossroads Green Belt (2.9 miles)
  • Finley Farms Park (3.5 miles)
  • The Arbors Park (4.5 miles)
  • Ashley Heights Park (4.7 miles)
  • Riparian Preserve at Water Ranch (4.9 miles)
  • Desert Sky Park (5.2 miles)

Transportation

  • Chandler Municipal Airport (CHD) (3 miles)

Frequently Asked Questions

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