Arizona Premier Adult Care

Pros

• The staff welcomed the resident and her family with warmth, patience, and deep compassion.
• The facility is clean, safe, and thoughtfully designed for memory care, with the people making the real difference.
• Staff across all roles treat residents with respect and kindness.
• The meals are delicious and well prepared.
• The staff are attentive, responsive, and quick to follow up with families.
• The community feels welcoming, with residents who are kind and genuinely happy there.
• The Abbington offers a seamless combination of assisted living and memory care to support residents' needs.
• The environment feels like home, with beautiful rooms and a warm, inviting atmosphere.
• The staff are honest, caring professionals who provide outstanding care.
• The new facility is first-class, with ample amenities and a five-star level of service.

Cons

• One reviewer claimed a nurse named Amy showed a lack of compassion, describing her as smug and shrugging her shoulders.
• They criticized memory care security, noting an emergency exit that opens after about 10 seconds and that caretakers may be busy with other residents.
• They stated no follow-up contact was made regarding the assessment results.
• The encounter with Amy was described as completely unacceptable and the reviewer was deeply disappointed.
• They suggested Amy needs a lesson in compassion and empathy or should pursue a different career.

Review

Choosing Abbington Senior Living in Gilbert, Arizona, became a turning point for our family during a profoundly uncertain time. We had recently faced the daunting task of moving our mom from a California memory care setting to a new home, and every step of that transition carried with it anxiety and questions. From the moment we walked through the doors of Abbington, those worries seemed to lift. The staff greeted us with warmth, patience, and genuine compassion, and it felt less like a facility tour and more like stepping into a community that would truly care for our mom. The welcome we received for not just her but our whole family set a tone of trust and reassurance that we hadn't anticipated.

What stood out most was how Abbington treated Mom as a person, not as a chart entry. The team took the time to learn her story, her likes and dislikes, and the things that made her feel most herself. This personalized approach translated into every interaction we witnessed: caregivers, nurses, front desk personnel, administrative staff, and kitchen team - all showing respect, kindness, and consideration. The level of communication with our family exceeded our expectations; updates came consistently and thoughtfully, helping us feel connected even on days when we couldn't be there in person. The facility itself was clean, safe, and thoughtfully designed to support memory-challenged residents, but it was the people who truly made the experience feel special.

In addition to the heartfelt care, the daily life at Abbington reflected a strong emphasis on nourishment, companionship, and a sense of purpose. One family member highlighted how the quality of the food transformed the experience, noting that it was not only delicious but also that the entire staff consistently demonstrated warmth and attentiveness. The community atmosphere was palpable - residents greeted one another warmly, and there was a visible sense of happiness and pride in the care being provided. The dining environment, social activities, and even small touches like a built-in sense of routine fostered a feeling that Abbington is a place where people are genuinely cared for, and where families feel welcome and included.

Memory care is a particular focus at Abbington, and several reviews underscored the value of the unit's smaller, more intimate setting. Families appreciated the close proximity between staff and residents, and the smaller scale was identified as a meaningful differentiator when compared with other facilities. One reviewer specifically noted the importance of knowing how memory care licensing works and how it can impact the type of assistance a resident may receive, acknowledging a positive distinction where Abbington can provide support that some licenses restrict elsewhere. While one account described a disappointing interaction with a memory care nurse - expressing frustration over a delayed assessment follow-up and a lack of empathy - it's also clear that such experiences were not representative of the broader impression of Abbington. The majority of reviews celebrate the patient, loving, and attentive care delivered by many team members across departments.

The community's development as a new or expanding home was another recurring theme. Several families recalled touring the building during or shortly after construction, describing the team as honest, caring, and experienced. They spoke of an "open book" management approach and the impression that Abbington's leadership planned for excellence from day one. The anticipation around the facility's newness was balanced by tangible evidence of quality - from a 86-unit footprint that strikes a thoughtful balance between coziness and capability to amenities and services that made life easier and more enjoyable. People spoke with excitement about the fitness center, the potential for organized meals created by a skilled culinary team, and the overall sense that Abbington was shaping up to be a five-star, first-class option for seniors.

Across all experiences, several reviewers highlighted the emotional and practical support that made a difference during transitions. Families described Abbington as a place where moving into assisted living felt smoother and less overwhelming, thanks to compassionate staff, accessible information, and a community culture that encourages involvement. The presence of special touches - an on-site Ice Cream Parlor that delighted grandchildren, for instance - helped bring joy to everyday moments and created a sense of home. Those who visited during tours or during days of need emphasized the staff's readiness to respond and assist, reinforcing trust that their loved ones would be well cared for.

In sum, Abbington Senior Living of Gilbert emerges in these stories as a community built on person-centered care, with a clear emphasis on warmth, communication, and respect for each resident's individuality. Families repeatedly describe a process where new residents feel welcomed, supported, and engaged, whether through nourishing meals, meaningful activities, or attentive caregiving. While no experience is perfect and one reviewer recounted a negative interaction that stood out amid otherwise positive experiences, the overwhelmingly consistent message is that Abbington offers a compassionate, capable home for memory care and assisted living - one that families would readily recommend to others seeking a devoted and responsive community for their loved ones. If you're evaluating options for a parent or relative, Abbington's blend of small-unit intimacy, strong staff?resident relationships, and a welcoming environment makes it a compelling choice for many families facing the realities of memory loss and aging.

This part of Gilbert, Arizona offers a variety of amenities that cater to the needs of seniors looking for a comfortable and convenient location to live. With several parks nearby such as Finley Farms Park and Riparian Preserve at Water Ranch, residents can enjoy outdoor activities and leisurely walks in beautiful natural settings. There are also multiple healthcare options available including affiliated dermatology clinics and pain management facilities, ensuring easy access to medical services. In addition, there are plenty of dining options ranging from casual fast food chains to health-conscious cafes like Flower Child. The area is well-connected with pharmacies like Walgreens and CVS nearby for any medication needs. For entertainment, there are movie theaters like Harkins Theatres SanTan Village 16 within a short distance. Overall, this neighborhood provides a balanced mix of recreation opportunities, healthcare resources, dining options, and transportation facilities suitable for seniors looking for a vibrant community to call home in Gilbert.

Parks

• Finley Farms Park (0.7 miles)
• Riparian Preserve at Water Ranch (1.7 miles)
• Crossroads Green Belt (2.1 miles)
• Ashley Heights Park (2.2 miles)
• Desert Sky Park (3.2 miles)
• Greenfield Park (4.3 miles)

Physicians

• Affiliated Dermatology (1.2 miles)
• Arizona Pain (1.9 miles)
• One Medical (2 miles)
• Eye Concepts Vision Center (2.6 miles)
• Smith Dermatology (2.7 miles)
• Dermatology Solutions (2.8 miles)
• Desert Sky Dermatology (2.8 miles)

Restaurants

• Joe's Farm Grill (1.2 miles)
• McDonald's (1.5 miles)
• Dog Haus Biergarten SanTan Village (2.2 miles)
• McDonald's (2.3 miles)
• Shake Shack (2.4 miles)
• Flower Child (2.4 miles)
• In-N-Out Burger (2.4 miles)

Pharmacies

• Walgreens (1.4 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.3 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walmart Pharmacy (2.5 miles)

Theaters

• Harkins Theatres SanTan Village 16 (2 miles)
• Superstition Springs 25 (4.3 miles)

Places of Worship

• Saint Mary Magdalene Catholic Church (2.1 miles)
• Church of Jesus Christ of Latter Day Saints (2.4 miles)
• Church of Jesus Christ of Latter Day Saints (2.7 miles)
• First United Methodist Church of Gilbert (4.3 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Starbucks (3.1 miles)
• Panera Bread (3.3 miles)
• Dutch Bros Coffee (3.9 miles)
• Over Easy (4.3 miles)

Transportation

• General Aviation Center (3.8 miles)
• Phoenix-Mesa Gateway Airport (AZA) (4.2 miles)

Hospitals

• Mercy Gilbert Medical Center (3.8 miles)