Greenfield Assisted Living I

Pros

• Many families expressed gratitude for the compassionate care their loved ones received at Greenfield Assisted Living, highlighting the dedication of the staff.
• The facility was noted for its excellent communication, with regular updates and quick responses to family inquiries.
• Several reviewers appreciated the cleanliness of the environment and the effort made by staff to ensure residents' well-being.
• Residents were described as being treated like family, with staff forming strong emotional bonds and showing genuine care during difficult times.
• The owners were recognized for their active engagement in overseeing resident care and coordinating with medical professionals, contributing to a positive overall experience.

Cons

• The facility experienced high turnover of employees and provided inadequate care, resulting in a distressing environment for residents.
• Residents frequently received subpar meals, often consisting of only soup and leftovers.
• The owner was described as dishonest and self-serving, misleading families about the quality of care provided.
• Caregivers were reported to be unqualified and sometimes worked while sick, compromising resident health.
• Communication from staff was inconsistent, leading to confusion regarding medication administration and care plans.
• There was a lack of meaningful activities for residents, contributing to a monotonous daily experience.
• Concerns were raised about the cleanliness of the facility, which detracted from residents' comfort and well-being.

Review

Greenfield Assisted Living, located in Gilbert, has garnered a mixture of reviews that reflect both profound appreciation and significant disappointment regarding the care provided to residents. According to many families, the experiences within this facility vary widely based on staffing changes and management practices. Some reviewers shared deeply troubling accounts of their loved ones' care, particularly among those who experienced transitions between staff members or shifts in service quality.

One common theme among dissatisfied families was the reported inconsistency in caregiving. One reviewer recounted their mother receiving excellent care initially but then experiencing a decline when previous caregivers were dismissed over an extended weekend. This lack of communication and stability during critical times upset family members who were already dealing with the emotional toll of caring for a terminally ill loved one. The swift change to inexperienced staff left them feeling insecure about the quality of care; for example, they highlighted neglect concerning medication administration, which was supposed to be managed by hospice protocols.

The issues were compounded by further reports highlighting unprofessional behavior from caregivers. Instances of young staff members being overwhelmed with responsibilities—such as one 19-year-old girl tasked with caring for multiple residents—led to criticism about inadequate training and oversight. Families voiced concerns over inappropriate conduct within communal living spaces, including caregivers inviting personal visitors during meal times, which not only disrupted daily routines but also hindered the comfort and privacy expected by residents and their families.

Conversely, some families found solace in Greenfield's services amid distressing circumstances. They praised the compassionate approach taken by certain staff members who went above and beyond to ensure resident well-being under difficult conditions. A couple of reviews reflected heartfelt gratitude towards how staff coordinated closely with hospice teams while maintaining open lines of communication with family members during crucial moments—especially when health declined rapidly due to illness or age-related factors.

Another recurring critique across the board pertained to food quality and nutritional value offered at Greenfield Assisted Living. Multiple reviews pointed out dissatisfaction with meal options that often consisted solely of repetitive items like soup and leftovers—not aligning well with residents’ dietary needs or desires for variety. Families expressed that enhancing culinary offerings could significantly improve dining experiences that are vital for maintaining dignity and joy in such settings.

Despite these criticisms, there are individuals whose experiences paint a brighter picture of Greenfield Assisted Living, acknowledging moments where positive relationships formed between caregivers and residents led to meaningful connections that felt almost familial. These narratives capture instances where dedicated employees provided attentive care even under challenging situations while reinforcing community values within an assisted living environment.

In conclusion, while Greenfield Assisted Living has garnered both devoted support from some families celebrating its commitment to individualized attention alongside heartbreaking critiques related to operational shortcomings—inadequate staffing protocols or food quality—the overarching sentiment reflects an urgent need for improvement in consistency across all aspects of resident care delivery in order to fulfill its mission effectively. For prospective clients considering this option, weighing both positive testimonials against critical feedback will be essential when making decisions regarding their loved ones' future care arrangements.

Parks

• Finley Farms Park (0.4 miles)
• Riparian Preserve at Water Ranch (1.2 miles)
• Crossroads Green Belt (2.7 miles)
• Ashley Heights Park (2.8 miles)
• Greenfield Park (3.7 miles)
• Desert Sky Park (3.8 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.2 miles)
• Walmart Pharmacy (3 miles)
• Walgreens (3 miles)

Physicians

• Arizona Pain (1.3 miles)
• Affiliated Dermatology (1.9 miles)
• Smith Dermatology (2.3 miles)
• Dermatology Solutions (2.3 miles)
• Arizona Asthma & Allergy Institute (2.3 miles)
• Eye Concepts Vision Center (2.4 miles)
• One Medical (2.5 miles)

Restaurants

• McDonald's (1.4 miles)
• McDonald's (1.7 miles)
• Joe's Farm Grill (1.9 miles)
• McDonald's (2.3 miles)
• Culver's (2.4 miles)
• Raising Cane's Chicken Fingers (2.4 miles)
• MOD Pizza (2.4 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.1 miles)
• Church of Jesus Christ of Latter Day Saints (2.5 miles)
• Saint Mary Magdalene Catholic Church (2.7 miles)
• First United Methodist Church of Gilbert (4 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (2.6 miles)
• Panera Bread (2.6 miles)
• Dutch Bros Coffee (3.3 miles)
• Starbucks (3.4 miles)
• Over Easy (4.1 miles)
• Panera Bread (4.6 miles)

Theaters

• Harkins Theatres SanTan Village 16 (2.5 miles)
• Superstition Springs 25 (4.2 miles)

Hospitals

• Mercy Gilbert Medical Center (4.3 miles)

Transportation

• General Aviation Center (4.3 miles)