North Chandler Place

Pros

• The staff at North Chandler Place were consistently described as friendly, accommodating, and responsive to residents' needs.
• Many families expressed that the facility provided comfort and reassurance in knowing their loved ones were well taken care of.
• The move-in process was reported as easy and manageable, with maintenance addressing concerns promptly.
• Residents appreciated the social activities offered, such as bingo and games, which helped create a sense of community.
• Several reviewers noted the peace of mind they felt regarding the safety and care provided at North Chandler Place.
• Positive comments highlighted the spaciousness of the rooms and common areas, along with ongoing renovations aimed at improving the facility.
• Families recommended North Chandler Place to others based on their overall positive experiences with staff support and care quality.

Cons

• The new owners are terrible, and most staff have quit, leaving the facility without essential personnel for weeks.
• The price increased significantly while the quality of services declined, including limited meal choices and a deactivated help button in the bathroom.
• There is a noticeable lack of activities for residents, leading to a decline in mental health and socialization for many residents.
• The facility is rundown and desperately needs renovations; it feels more like an old apartment complex converted into assisted living rather than a proper community.
• The dining room and activity areas require walking outside in various weather conditions, which is impractical for residents.
• Communication with staff has been inadequate, and housekeeping requires reminders to address basic needs.
• A serious incident occurred when inexperienced staff mishandled a resident, resulting in her death shortly after.

Review

North Chandler Place has received a mixed bag of reviews, reflecting a range of experiences from families and residents. On one hand, many families appreciate the attentive staff and the genuine care that their loved ones receive. Several reviewers mention how the team at North Chandler Place goes above and beyond to ensure a smooth transition for new residents. For instance, one family describes how the staff made moving their father into his apartment easy by addressing maintenance concerns promptly. This level of responsiveness has been highlighted as a significant positive aspect of the community, giving families peace of mind that their loved ones are well cared for.

However, there are also numerous concerns regarding recent management changes and the overall quality of services provided at North Chandler Place. Some reviewers lamented that under new ownership, there has been a marked decline in employee morale and staffing levels. Families reported that many key staff members have quit, leading to shortages in essential roles such as chefs and activity managers. This has resulted in fewer social activities available for residents, which is particularly troubling given that socialization is crucial for mental health during this stage in life.

The decline in meal service has become another source of frustration among families at North Chandler Place. One reviewer noted that meals were previously rated highly but became unsatisfactory once the facility stopped delivering food to residents' rooms due to staffing shortages. Many families expressed concern about their loved ones lacking proper nutrition and social engagement as they no longer had opportunities to dine with others or participate in meaningful communal activities like bingo or outings.

Further complicating matters is feedback regarding the facility's physical condition itself. A number of reviewers described North Chandler Place as an aging property that desperately needs renovations. The dining areas and activity spaces are located in separate buildings from residential units, necessitating outdoor travel regardless of weather conditions—a layout some found impractical for older adults who may have mobility issues or simply wish to avoid harsh weather elements. Although it was mentioned that renovations were ongoing, many felt these improvements were overdue and insufficient when considering the community's current state.

Another serious concern raised involved safety issues related to staff competency. One particularly alarming review described an incident where a stroke patient experienced severe injury due to what was deemed inadequate handling by inexperienced staff during a lift procedure—an event leading to dire consequences shortly after. Such incidents raise significant alarms about resident safety at North Chandler Place, prompting strong warnings from reviewers against placing their loved ones in this environment.

Despite these criticisms, some families still express gratitude towards aspects like friendly interactions with staff members and general cleanliness—factors contributing positively to their overall experience within certain parameters. It’s clear though that there is considerable room for improvement required across multiple facets—from staffing practices and training policies down to basic amenities like food quality and managing health emergency protocols more effectively.

In summary, while many appreciate what North Chandler Place offers—and recognize compassionate staff who provide caring support—it’s equally critical for prospective residents' families to consider both personal narratives shared here before making such important decisions regarding assisted living arrangements; balancing positive experiences against concerning reports can help create an informed perspective on whether it’s ultimately the right fit long-term for those seeking care within its walls.

This area of Chandler, Arizona offers a variety of amenities and services that cater to a senior's needs. With numerous restaurants nearby such as RigaTony's Authentic Italian and Chick-Fil-A, residents can enjoy a variety of dining options. Additionally, there are several pharmacies in the area including CVS Pharmacy and Walgreens for convenient access to medications. For medical care, HonorHealth Medical Group and Oasis Behavioral Health Hospital are located within a short distance. The neighborhood also features several cafes like Starbucks for socializing or enjoying a cup of coffee. Nearby parks such as Desert Breeze Park provide opportunities for outdoor recreation and relaxation. Places of worship such as Temple Emanuel and Cornerstone Christian Fellowship offer spiritual support for residents. Lastly, theaters like Alamo Drafthouse Tempe provide entertainment options, while hospitals like Chandler Regional Medical Center ensure access to quality healthcare services in close proximity.

Restaurants

• RigaTony's Authentic Italian (1.1 miles)
• Wendy's (2.2 miles)
• Supreme Shawarma (2.5 miles)
• Chick-Fil-A (2.6 miles)
• In-N-Out Burger (2.6 miles)
• Raising Cane's Chicken Fingers (2.6 miles)
• Jack In The Box (2.8 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.5 miles)
• Fry's Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)

Physicians

• HonorHealth Medical Group - South Tempe - Primary Care (1.3 miles)
• Oasis Behavioral Health Hospital (2.6 miles)
• Centre For Contemporary Dental Concepts (3 miles)
• Arizona State Urological Institute (3 miles)
• East Valley Family Physicians (3.1 miles)
• Gateway Pediatrics (3.1 miles)
• Chandler Eyecare (3.2 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (2.6 miles)
• Starbucks (3.3 miles)
• Starbucks (3.3 miles)
• Peixoto Coffee Roasters (4.1 miles)
• Black Rock Coffee Bar (4.3 miles)
• Starbucks (4.3 miles)

Parks

• Desert Breeze Park (2.6 miles)
• Daumler Park (3.9 miles)
• Selleh Park (4.2 miles)

Places of Worship

• Temple Emanuel (2.7 miles)
• Kingdom Hall (3.1 miles)
• Cornerstone Christian Fellowship (4.7 miles)
• Compass Christian Church (4.9 miles)
• First United Methodist Church of Gilbert (5.1 miles)

Theaters

• Alamo Drafthouse Tempe (3 miles)
• Chandler Fashion 20 (3.1 miles)
• Arizona Mills 18 w/ IMAX (5.1 miles)

Hospitals

• Chandler Regional Medical Center (3.4 miles)
• Banner Health Ocotillo (4.5 miles)