Dignified Assisted Living

11818 West Washington Street, Avondale, AZ 85323

For more information about senior living options: (844) 490-3973

4.1 from 14 reviews
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    Overall Review of Dignified Assisted Living

    Pros

    • pro Prestige Assisted Living is highly recommended by families for excellent care.
    • pro The facility is clean, warm, and inviting, with home-cooked meals.
    • pro Jennifer and her staff are described as excellent, friendly, respectful, and caring.
    • pro Since the 2019 ownership change, the residence is cleaner, more active, and residents receive personal-focused care.
    • pro The home feels like a real home, with plenty of activities that make residents feel welcome.
    • pro The care team, including nurses and doctors, is knowledgeable and caring, providing peace of mind to families.
    • pro Families feel at ease knowing their loved ones are safe and well taken care of.

    Cons

    • pro A friend witnessed an employee abusing a patient at Sunray Assisted Living Home.
    • pro The staff were never more than one on duty during daily visits.
    • pro The resident's bell to call for help was taken away, preventing him from summoning assistance.
    • pro When moving the resident, all of his medications were found in his bed.
    • pro A staff member refused to dispense the resident's prescribed medication and urged the family to administer it themselves.
    • pro The house owner demanded additional money for the next month's rent.
    • pro A staff member claimed the resident was dying and refused to administer medications afterward.
    • pro The owner indicated medications would be given only if paid more per hour.
    • pro Staff were described as rude, irate, and combative, and there were ongoing issues with medication administration.
    • pro There were attempts to keep the resident's medications when he was moved out.
    • pro A former resident reported abuse by staff and improper medication administration.

    Review

    Across the collected impressions of families and residents, Prestige Assisted Living and Sunray Assisted Living Home present a wide spectrum of experiences, from glowing praise of warmth, attentiveness, and home-like comfort to grave concerns about safety, staffing, and care practices. The narratives weave together stories of compassionate caregivers, well-maintained homes, and meaningful activities with troubling accounts of neglect and alleged abuse. For anyone evaluating elder care in this area, the combination of praise and caution offers a textured portrait that invites careful, on-site evaluation.

    Several reviewers consistently highlight Prestige Assisted Living for its inviting atmosphere and the people who run and staff the home. The care team, especially a caregiver named Jennifer, is described as loving, attentive, and easy to reach with questions or concerns about a loved one. The facility is portrayed as clean, warm, and inviting, with residents enjoying home-cooked meals and a sense of peace about their loved ones' well-being. The impression is one of a nurturing environment where residents are treated with kindness and respect, and family members feel supported and informed about daily care.

    A recurring theme in Prestige reviews is the positive impact of new ownership on the quality of care. Since January 1, 2019, reviewers note a transformation led by ownership that takes a personal interest in every resident. The staff is described as friendly, knowledgeable, and caring, with the residence maintained in a clean condition and a robust array of activities designed to make residents feel at home. The sense is that management involvement translates into a more attentive, organized, and reassuring living experience for residents and their families. These accounts convey a strong impression of stability and enhanced focus on resident needs.

    Family members also emphasize the comfort and reassurance that Prestige provides when choosing a home for loved ones. Several narratives speak to the structured environment and the happiness of residents the staff seems to cultivate, whether through engagement in crafts, social activities, or simply the daily routines that foster a sense of normalcy and belonging. One reviewer, reflecting on experiences with a nana and a grandfather, stresses the importance of a place that is both safe and happy, where questions are promptly answered and staff convey genuine care. The overall tone is that Prestige offers not just a facility, but a home atmosphere in which elderly individuals can thrive and be surrounded by people who sincerely value their well-being.

    In parallel, Sunray Assisted Living Home circulates a contrasting thread within the same set of testimonials. A number of reviewers describe Sunray as a wonderful place where the staff are attentive, the environment feels like a real home, and residents receive consistent daily meals. A grandmother's daughter notes not just the meals but the quality of care and the sense of safety that comes from a caring supervisor and a compassionate house administrator. The sentiment here is one of trust and peace of mind, with easy daily access for visiting family members and a feeling that the home environment supports dignity and comfort for its residents.

    However, within the Sunray narrative there is a stark and deeply troubling account from a family who experienced severe concerns in late 2017. They recount a sequence of events that began with an allegation of abuse by a staff member, followed by police involvement and a period of inadequate supervision. They describe a pattern of troubling practices: a bell used by the patient to summon help was removed repeatedly; medications were allegedly mishandled or found elsewhere, and a Hoyer lift was used in a situation the family viewed as unsafe. The account paints a picture of extreme understaffing, with reports suggesting that there was rarely more than one staff member on duty during a critical period. The family details friction over prescribed medications, disputes with staff, and escalating tensions with the house owner and a manager who allegedly pressed for more money. As the situation intensified, hospice care was involved, and the family ultimately chose to move their father to another facility. The narrative culminates in a hazardous and emotionally charged sequence, with the family asserting that the home's practices and communication were insufficient to ensure their loved one's safety, and documenting formal concerns with state health authorities.

    This darker thread within the Sunray story is presented with a sense of urgency and a clear warning: the well-being of a vulnerable relative depends on consistent, well-supervised care and transparent communication. The reviewers describe a transition to another care setting (Palazzo) after pediatric-like crises and highlight a clash between the family's expectations for timely, ethical medication administration and the home's responses. They also reference witnessing and reporting serious issues to state agencies, signaling a call for accountability and reform in how care is delivered and overseen in that setting. The overarching message is one of caution to others who might consider Sunray for a loved one, emphasizing the importance of due diligence, ongoing oversight, and prompt escalation when red flags arise.

    Taken together, these accounts illustrate the complex reality of elder care facilities in this region. Prestige Assisted Living appears, in many testimonials, to offer a compassionate, well-run environment with supportive staff, clean surroundings, meaningful activities, and an emphasis on family communication - reinforced by positive remarks on ownership involvement and resident-focused care. Sunray Assisted Living Home presents a more ambiguous picture, where kindness, home-like ambiance, and safety may exist alongside serious allegations and documentation of neglect or mismanagement. The contrast underscores the critical importance for families to conduct thorough tours, speak with current residents and staff, verify licensing and oversight records, and, when concerns surface, engage promptly with medical and legal authorities. In the end, every family must weigh the warmth and daily comforts described in the positive testimonials against the serious cautions raised by the negative account, and make a decision grounded in careful, firsthand observation and due diligence.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (18 miles away) Phoenix Sky Harbor International (18 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to our dignified assisted living community in Avondale, AZ. We strive to provide a comfortable and caring environment for our residents, offering various types of care including board and care home options as well as respite care.

    Our community is equipped with amenities to ensure the well-being and convenience of our residents. A spacious dining room provides a pleasant setting for meals and socializing. Our fully furnished accommodations offer a cozy and welcoming atmosphere. For those who enjoy spending time outdoors, we have a beautiful garden and outdoor space to relax in.

    We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to keep our community tidy. Our move-in coordination service ensures that the transition into our community is smooth and hassle-free. Additionally, residents can stay connected with loved ones through telephone and Wi-Fi/high-speed internet access.

    At our assisted living community, we prioritize the care needs of each individual resident. Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that necessary medical attention is provided promptly.

    Maintaining a healthy diet is essential for overall well-being, so we offer specialized meal preparation and service for residents with diabetes or special dietary restrictions. Medication management services are available to ensure that medications are taken correctly and on time.

    Transportation arrangements are made for medical appointments, allowing residents easy access to healthcare facilities whenever needed. In addition, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity for additional convenience.

    To enhance quality of life for our residents, we schedule daily activities to promote socialization and engagement within the community.

    We invite you or your loved one to join us at our dignified assisted living community in Avondale, AZ where compassionate care meets comfort and convenience.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Walgreens (1.7 miles)
    • Walgreens (1.8 miles)
    • CVS Pharmacy (2.8 miles)
    • CVS Pharmacy (2.8 miles)
    • Walgreens (4 miles)
    • Walmart Pharmacy (4.2 miles)

    Parks

    • Avondale Friendship Park (1.3 miles)
    • Goodyear Community Park (2.8 miles)
    • Turtle Park (3.8 miles)
    • Desert Star Park (4.3 miles)
    • Rio Paseo Park (4.8 miles)
    • Aleppo Park (5.1 miles)
    • Wildflower Park North (5.4 miles)

    Restaurants

    • Longbranch (1.6 miles)
    • Whataburger (1.8 miles)
    • TJ's Homestyle Restaurant (1.8 miles)
    • McDonald's (1.8 miles)
    • McDonald's (1.8 miles)
    • Black Bear Diner Goodyear (1.9 miles)
    • In-N-Out Burger (1.9 miles)

    Physicians

    • MVP Kids Care (2 miles)
    • Canyon Orthopedic Surgeons (2 miles)
    • Podiatric Medicine: Dr Cohn and Dr Neerings (2.5 miles)
    • Biltmore ENT - Dr Taffet (2.6 miles)
    • Southwest Valley Surgeons (2.6 miles)
    • Valley Radiologists (2.6 miles)
    • Arizona Cardiology Group (2.6 miles)

    Places of Worship

    • Vineyard Christian Fellowship West Valley (2.6 miles)
    • St Peter's Episcopal Church (4 miles)
    • Church At Litchfield Park (4.4 miles)
    • The Rock Church (5.6 miles)

    Hospitals

    • Western Regional Medical Center (3.1 miles)

    Transportation

    • Phoenix Goodyear Airport (GYR) (3.3 miles)

    Cafes

    • Starbucks (4 miles)
    • Starbucks (4 miles)
    • Dutch Bros Coffee (4.1 miles)
    • Dutch Bros Coffee (4.7 miles)
    • Starbucks (4.8 miles)
    • Starbucks (4.9 miles)
    • Starbucks (5.7 miles)

    Theaters

    • Estrella Falls 16 (4.3 miles)

    Frequently Asked Questions

    Where is Dignified Assisted Living?

    Nearby Communities

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