935 Norman Street, Anchorage, AK 99504
For more information about senior living options: (844) 490-3973
TLC is hands down the best care provider in Anchorage. Tracy, the owner, is honest and endearing. TLC is hands-on and responsive, the kind of people you'd want to entrust a loved one to. Since leaving TLC, their caregiver has never been late, always arrived on the scheduled days and times, and never left early. The care staff earned the client's trust and has inspired repeat business and confident recommendations. TLC was great for families needing daytime care. The staff provide personalized care and thoughtful touches that make the experience heartwarming. The owners care deeply about their clients. The company is loving and supportive, always looking to improve for staff and clients. TLC offers free assessments to match clients with the best-fitting caretaker. They are recommended for light chores, companionship, medication reminders, transportation, and more. Service arrangements are easy to make and reliably delivered.
TLC is described as heartless and uncaring by the reviewer. TLC allegedly hung up on a caller who reported a client had died. TLC is accused of sending a deceased client's debt to collections. TLC reportedly inflated charges, increasing the amount from the original bill to over four times higher due to interest and fees. The care attributed to TLC is claimed to not be loving or caring. TLC is accused of continuing to send mail for a deceased person even after being informed of the death.TLC Homecare in Anchorage draws a wide range of experiences from the families it serves, with many praising the company as a caring and dependable option while others recount troubling interactions that leave them wary. On one side of the ledger, multiple voices emphasize genuine warmth, reliability, and personal involvement from the staff and ownership. They describe a team that is responsive, hands-on, and clearly invested in the well-being of their clients, sometimes going beyond the basics to provide comfort and companionship for both the elderly and their families.
Several reviewers highlight the leadership and the personal touch they received. "Tracy, the owner is honest and endearing. She is hands on and responsive, exactly the kind of person you would want to entrust your 98 year old father to," one person writes, capturing a sentiment that the owner's presence and honesty translate into trustworthy, attentive care. This perspective paints TLC as more than a service provider; it suggests a relationship-centered approach where the owner's involvement reinforces confidence in the care being given.
Other testimonials focus on punctuality, reliability, and the quality of caregiving after approaches or expectations have been set. A reviewer notes that since leaving TLC, their caregiver has "never been late, always arrived on days and time she was scheduled, never requested to leave early," implying a level of consistency that families rely on, especially when coordinating around medical appointments and daily routines. There is also praise for the ability to match clients with suitable caregivers, with comments about the personal fit that leads to smoother, more compassionate daily support.
The breadth of services is another point of appreciation in these accounts. Reviewers describe TLC as providing a "much-needed service" that includes transportation, light chores, companionship, medication reminders, and post-procedure support to settle a client back home. The arrangement process is portrayed as straightforward, with easy service setup and reliable delivery, and some reviewers mention favorable pricing as a sweet spot for families seeking long-term assistance. One review explicitly states that TLC "earned my trust, my repeat business, and my confident recommendation."
Within the same field of experiences, other voices celebrate the small but meaningful touches that make a meaningful difference in caregiving. Stories of "quick quotes" or "even jokes on our family white board" illustrate how the staff fosters warmth and a sense of familiar, home-like care. A family describes how these intimate, thoughtful gestures help maintain a positive atmosphere for a loved one who is navigating health challenges, underscoring the human element at the heart of TLC's work.
Yet not every account is uniformly positive. One reviewer recounts a deeply distressing experience involving a deceased client, alleging that TLC contacted the family after the client had passed away and that a debt claim ballooned to more than four times the original amount. The claim describes a scenario in which the caller's information about a death was met with a curt response and a suggestion to call back during normal business hours, followed by a persistent effort to collect a bill that the reviewer believes should not be pursued after death. The reviewer even describes attempts to stop mail with letters marked "dead person" and notes that a deceased client's name was used in communications that seemed to ignore the reality of the situation. The caller names Tammy Wendelin as the deceased party and asserts that she has passed away, highlighting a sense of frustration and dismay at what they view as insensitive or misguided billing practices.
There is also at least one strong, explicit critique of care quality within a family's experience. A separate reviewer claims that, despite the positive overall impression of TLC, the company did not meet the needs of their own mother. The statement "not taking care of my MOM" cuts through the surrounding praise, signaling a serious discrepancy between expectations and the actual care delivered in that particular case. This perspective emphasizes that, while TLC is lauded by many for its kindness and responsiveness, there are instances where families feel their loved ones did not receive the level of care they deserved.
Across these reviews, a clear pattern emerges: TLC Homecare is seen by many as a company that genuinely cares about clients and their families, with leaders who are accessible and a team that can deliver reliable, affectionate support. The positive experiences frequently mention trust, personal connection, and a sense of community within the caregiving relationship. The negatives, though fewer in number, underscore the reality that caregiving is deeply personal and complex, and when miscommunications or billing concerns arise, they can significantly color a family's perception of the agency.
For anyone considering TLC Homecare, the collection of voices suggests a nuanced picture. If you are seeking a provider with a compassionate, hands-on owner, consistent caregivers, and a suite of services designed to support daily living and post-procedure needs, TLC appears to offer substantial strengths. It may also be wise to verify billing practices and communication expectations proactively, given that billing concerns and experiences of miscommunication have appeared in at least one account. In the end, TLC seems to be a company that many families turn to with trust and appreciation, while also reminding potential clients to conduct thorough due diligence and seek clear, compassionate dialogue when questions or disputes arise.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lily Ann's Home Care is a welcoming assisted living community located in the heart of Anchorage, AK. This board and care home offers a comfortable and supportive environment for residents seeking assistance with daily activities while maintaining their independence.
From the moment you step inside, you'll appreciate the thoughtfully designed amenities that enhance the quality of life for all residents. The community features a cozy dining room where nutritious meals are served, along with fully furnished living spaces that create a homely atmosphere. Residents can enjoy the serene outdoor space and picturesque garden, perfect for relaxation or socializing with friends and family. For added convenience, housekeeping services are provided to ensure a clean and tidy environment, and move-in coordination assists new residents in making a smooth transition.
At Lily Ann's Home Care, we prioritize our residents' well-being through personalized care services tailored to individual needs. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate closely with healthcare providers to ensure comprehensive management of medical needs, including medication management and special dietary restrictions like diabetes diets.
Residents can look forward to engaging in scheduled daily activities designed to foster social interactions and mental stimulation. With nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians’ offices, and hospitals within convenient reach—Lily Ann's Home Care provides not only a nurturing living space but also easy access to essential services.
With Wi-Fi/high-speed internet available throughout the community and transportation arrangements for medical appointments or other outings, residents can stay connected and maintain their active lifestyles at Lily Ann's Home Care—where safety meets comfort in a vibrant senior living community.
Lily Ann's Home Care is located at 935 Norman Street, Anchorage, AK 99504 in Anchorage Municipality, Alaska
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