Lily Ann's Home Care in Anchorage, AK

935 Norman Street, Anchorage, AK 99504

For more information about senior living options: (844) 490-3973

4.5 from 13 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
1
1 stars
1

Assisted Living Board and Care Home

Overall Review of Lily Ann's Home Care

Pros

  • pro TLC is hands down the best care provider in Anchorage.
  • pro Tracy, the owner, is honest and endearing, and she is hands-on and responsive.
  • pro TLC's caregivers are consistently punctual and reliable.
  • pro Service arrangements with TLC are easy to organize and reliably delivered.
  • pro TLC earns trust, repeat business, and confident recommendations from clients.
  • pro The company truly cares about loved ones' health and happiness and treats families as family.
  • pro TLC's team provides personalized care with thoughtful touches that brighten the experience.
  • pro TLC offers free assessments to help match clients with the best caretaker.

Cons

  • pro TLC hung up on the caller after being told the client had passed away.
  • pro TLC is described as heartless and lacking care, not loving people to work on your home.
  • pro TLC attempted to bill a deceased client and demanded $1,236.92 in interest and fees, four times the original $343.
  • pro TLC keeps sending mail addressed to a dead person.
  • pro TLC told the caller to call back during normal business hours, then hung up again when the deceased's name was provided.

Review

Lily Ann's Home Care in Anchorage is best suited for families seeking steady, compassionate in?home support focused on daily living assistance, companionship, and practical help rather than intensive medical nursing. The reviews signal that the strongest fit is a client who wants a personal touch: caregivers who show up on time, engage warmly with older adults, and help keep routines intact - while an involved owner-led approach provides reassurance to families navigating care decisions. This community should appeal to those who value a human connection as much as task completion: transportation, light housekeeping, medication reminders, and post?procedure settling at home are all within the core offering. In short, it's a practical match for families prioritizing reliability, warmth, and customized care plans over more clinical services.

The positive indicators point to several clear advantages. The most persuasive signal is a hands-on, responsive leadership style that conveys trust and accountability. When care teams are described as punctual, consistently present, and attentive to the person's preferences, families gain confidence that the routine will be stable week to week. Another strong pro is the ability to tailor the caregiver match through assessments designed to align personalities and needs, which tends to yield better compatibility and satisfaction. The combination of flexible service arrangements, a focus on daily living tasks, and a culture that treats clients with warmth makes Lily Ann's attractive for families seeking lasting, people-centered support.

Yet, there are real warning signs buried in the broader feedback about home-care providers in Anchorage that prospective clients should acknowledge. A single, vivid review highlights how billing disputes and aggressive collection practices can strain trust when a loved one is no longer there to advocate for themselves. While this specific complaint may not describe Lily Ann's directly, it signals that transparent pricing, clear billing terms, and proactive financial communication are essential expectations in any in-home care arrangement. Families should verify upfront how charges are calculated, what constitutes billable visits, and who handles disputes, so financial misunderstandings do not erode the caregiving relationship.

When the pros are weighed against the potential cons, the offset is substantial for families able to leverage the strengths. A caregiver network that is punctual, reliable, and genuinely caring reduces the anxiety that often accompanies in-home care. The personal touch - whether it's a caregiver who leaves a little note or a manager who checks in on progress - translates into measurable peace of mind. The powerful combination of a clearly defined free assessment process and an owner?driven service model helps ensure that the care plan stays aligned with evolving needs, making it easier to avoid drift over time and maintain a steady, respectful routine for the senior.

There is a clear signal about who may want to consider alternatives. Families needing round-the-clock skilled nursing oversight or frequent medical interventions should consider options with higher nursing capabilities or facility-based care where continuous medical oversight is guaranteed. Likewise, households prioritizing absolute transparency and rigidity in billing terms may prefer a larger agency with documented policies and formal dispute resolution processes. If the expectation is for 24/7 coverage or heavier medical supervision, exploring other providers or settings may yield a closer fit to those requirements.

For decision-making clarity, prospective clients should initiate a structured, no-pressure engagement with Lily Ann's: request a comprehensive assessment, meet potential caregivers, and discuss scheduling flexibility, backup coverage, and billing protocols. Ask for written outlines of duties, expected visit frequency, and escalation steps if needs change. Seek references from families with similar care goals and ask about how well the team adapts during transitions or health fluctuations. With clear expectations set from the outset, Lily Ann's can deliver the dependable, family?friendly care that reviews suggest this market can reliably offer, making it a strong choice for those prioritizing warmth, consistency, and practical support at home.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ted Stevens Anchorage International (8 miles away) Ted Stevens Anchorage International (8 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Lily Ann's Home Care is a welcoming assisted living community located in the heart of Anchorage, AK. This board and care home offers a comfortable and supportive environment for residents seeking assistance with daily activities while maintaining their independence.

From the moment you step inside, you'll appreciate the thoughtfully designed amenities that enhance the quality of life for all residents. The community features a cozy dining room where nutritious meals are served, along with fully furnished living spaces that create a homely atmosphere. Residents can enjoy the serene outdoor space and picturesque garden, perfect for relaxation or socializing with friends and family. For added convenience, housekeeping services are provided to ensure a clean and tidy environment, and move-in coordination assists new residents in making a smooth transition.

At Lily Ann's Home Care, we prioritize our residents' well-being through personalized care services tailored to individual needs. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate closely with healthcare providers to ensure comprehensive management of medical needs, including medication management and special dietary restrictions like diabetes diets.

Residents can look forward to engaging in scheduled daily activities designed to foster social interactions and mental stimulation. With nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians’ offices, and hospitals within convenient reach, Lily Ann's Home Care provides not only a nurturing living space but also easy access to essential services.

With Wi-Fi/high-speed internet available throughout the community and transportation arrangements for medical appointments or other outings, residents can stay connected and maintain their active lifestyles at Lily Ann's Home Care, where safety meets comfort in a vibrant senior living community.

Nearby Places of Interest

Restaurants

  • McDonald's (0.3 miles)
  • Subway (0.9 miles)
  • Hula Hands Restaurant 4630 (1.2 miles)
  • Ronnie 2 (1.2 miles)
  • Arby's (1.3 miles)
  • Ding How (1.3 miles)
  • Taco Bell (1.3 miles)

Cafes

  • Caffé D'arte Alaska (0.5 miles)
  • Arctic Grounds Coffee Company (1.3 miles)
  • Starbucks (1.4 miles)
  • Kaladi Brothers Coffee (2.3 miles)

Places of Worship

  • St Innocent Russian Orthodox Cathedral (0.6 miles)
  • Anchorage Baptist Temple (1.2 miles)

Physicians

  • Alaska Commons Surgery Center (0.7 miles)
  • VA MEDICAL Center-ANCHORAGE (1.6 miles)
  • Mountain View Health Center (1.7 miles)
  • JBER Orthopedic Clinic (1.7 miles)
  • John Baptist Dekeyser (1.8 miles)
  • University Imaging Center (1.8 miles)
  • Pioneer GI Clinic (1.9 miles)

Parks

  • The Polar Bear Park (0.8 miles)
  • Castle Heights Park (2.1 miles)
  • Little Dipper Park (2.3 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Allegiance Health Care (1.9 miles)
  • Ivy Home Infusions (2 miles)
  • Providence Health Park Pharmacy (2.5 miles)

Theaters

  • Regal Tikahtnu IMAX & RPX (1.3 miles)

Hospitals

  • North Star Behavioral Health System Hospital (1.4 miles)
  • Alaska Department Of Veterans Affairs - VA Hospital (1.5 miles)
  • Alaska Va Healthcare System (1.6 miles)
  • JBER Hospital (1.7 miles)
  • JBER Dental Clinic (1.7 miles)
  • Hall, Meghan - Coalition Health Center (2 miles)
  • Psychiatric Emergency Department at Providence Alaska Medical Center (2.3 miles)

Frequently Asked Questions

Where is Lily Ann's Home Care?

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