5807 East 9th Court, Anchorage, AK 99504
For more information about senior living options: (844) 490-3973
The staff took excellent care of residents during their stay. The apartments and dementia units look spick and span. The staff are friendly and inviting upon arrival. Horizon House provides many fun activities for residents, including a Senior Prom. Horizon House is accommodating to both residents and their families. The staff are available to discuss concerns and guide families through procedures. The grandparents have lived there for several years and are well taken care of. There is no better care in Anchorage. Horizon House provides resources to families when needed.
The facility is alleged to be corrupt to the core of care, with the administrator acting as a dictator. Residents are reportedly left in diapers for hours and spoken to as if they have no mind of their own. The call system is claimed to fail, causing long delays in getting assistance. There are accusations of staff engaging in inappropriate behavior while on duty. Management is described as uncaring and cutting corners to save money, at the expense of residents' well-being. Eviction notices are reportedly served after residents or families voice complaints. The facility is alleged to be non-ADA-compliant regarding service dogs, with staff imposing rules contrary to the ADA. CNAs are described as inattentive and lazy, and some nurses are accused of violating residents' privacy.The collection of remarks about Horizon House paints a picture of a place that can be a source of real comfort and reassurance for some families, and a source of deep concern for others. On one end of the spectrum, multiple reviewers describe a facility that feels welcoming, well cared-for, and full of life. They recount loved ones living there who thrived under attentive staff, bright, clean spaces, and an array of activities that help residents stay engaged. Several families emphasize that the apartments and dementia units look spick and span, and that the staff are consistently friendly and available. The sense of community comes through in stories about social events, like a Senior Prom, which seemed to boost morale and give residents opportunities to connect with each other. For families who faced bereavement or transitions, Horizon House is portrayed as accommodating and supportive, offering resources and guidance to help navigate those difficult times.
In addition to the general warmth, there are repeated notes about how the facility serves not only the residents but their families as well. Reviewers mention that staff are friendly and helpful when families visit, and that the facility is accommodating to both residents and their relatives. The sense of reassurance extends to practical aspects: residents are reported to be well taken care of by attentive caregivers, and there is appreciation for the sense of community among residents, with others serving as good company. The positive experiences are not limited to daily care; several families highlight how Horizon House provided resources and assistance during challenging moments, such as the loss of a grandparent, underscoring a broader commitment to supporting families through tough times. Overall, these positive reflections emphasize trust in the staff, the quality of care, and the comfort many residents feel living there.
However, beneath the favorable stories lies a more troubling set of claims from other reviewers. A distinct thread of criticism centers on management and the behavior attributed to some staff. One review describes a concerning dynamic in which a facility administrator is portrayed as imposing strict rules that allegedly diverge from guidelines, accompanied by reports of retaliation against residents who voice complaints. Specific allegations include an eviction notice following a complaint and a nurse allegedly violating HIPAA by improperly sharing information with a doctor in a way that affected a resident's orders. Additional concerns point to service-dog policies and ADA compliance, with a reviewer asserting that the facility is not ADA-compliant for service dogs and that staff misapplied rules in ways that disadvantaged residents and their animal companions. In this vein, another reviewer labels the CNAs as having a negative attitude and accuses the facility of a culture that lacks accountability, describing a need for management to be changed at a high level.
Other reviewers escalate the concerns to day-to-day interactions and safety. There are claims that calls for assistance can go unanswered for extended periods, with at least one comment suggesting that the call system might not be functioning properly. There are vivid reports of disrespectful treatment - descriptions of residents being talked down to or treated as if they have no mind of their own, and of staff appearing distracted or unprofessional. One particularly troubling anecdote describes a situation where staff were seen engaging in intimate behavior on the clock, which led the reviewer to question whether resident safety and boundaries were being adequately respected. Taken together, these accounts evoke a perception of instability in day-to-day operations and a sense that residents' well-being may be compromised when issues are not promptly and properly addressed.
Amid these serious concerns, a separate set of reviews remains firmly positive, emphasizing consistent, high-quality care and a strong sense of community. Some family members speak of long-standing, stable care for grandparents and great-grandparents, noting that staff are consistently helpful, and that caregivers provide attentive, compassionate support. They describe a facility that feels like a home, where residents are well cared for, and where families feel comfortable leaving their loved ones in capable hands. The gratitude is palpable in these testimonials, with thanks extended to staff for their ongoing dedication and to administrators for maintaining a facility that residents and their families can trust.
Taken together, the reviews present a deeply divided portrait: Horizon House is a place that some families celebrate as a well-maintained, compassionate environment where residents thrive and families are supported. At the same time, others describe a troubling reality of alleged mismanagement, rule disputes, and concerning incidents that impact residents' dignity and safety. For prospective families weighing Horizon House, the spectrum of experiences suggests the importance of doing thorough, on-site due diligence - visiting the facility, talking to current residents and families, asking pointed questions about call systems, staff training, HIPAA and ADA compliance, and the facility's policies for handling complaints and disagreements with management. The best undertaken approach appears to be gathering as much current, first-hand information as possible to determine whether Horizon House can meet a loved one's specific needs and expectations.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Freedom House Alh II is a board and care home located in Anchorage, AK, providing a comfortable and supportive living environment for seniors. Our fully furnished community offers a range of amenities to ensure the well-being and convenience of our residents.
Our spacious dining room provides a pleasant setting for delicious meals prepared by our experienced staff. We accommodate special dietary restrictions to meet the unique needs of each resident. Housekeeping services are also provided to maintain a clean and organized living space.
Residents can enjoy the peaceful outdoor space and garden area, perfect for relaxation or strolling. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones.
Our dedicated care services include assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that residents receive necessary medical attention and medication management. For those on specific diets, we provide diabetes diet support and cater to special dietary restrictions.
Transportation is arranged for medical purposes as well as doctors' appointments to make sure residents can access healthcare services conveniently. Scheduled daily activities are organized to keep residents engaged and entertained.
Conveniently located in Anchorage, we have numerous amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to necessary services and entertainment options.
At Freedom House Alh II, we strive to create a warm and caring environment where seniors can live comfortably while receiving the support they need.
Freedom House Alh II is located at 5807 East 9th Court, Anchorage, AK 99504 in Anchorage Municipality, Alaska
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