Sunrise Health Services
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3540 South 43Rd Street, Milwaukee, WI 53220
For more information about senior living options: (844) 490-3973
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Sunrise Health Services was a God Send to their family. It was described as a hidden gem in the area. Lauren Beaumont, the Executive Director, is a fabulous person to speak to - very friendly, caring, and knowledgeable. The staff are very good and caring, taking extra steps to meet residents' needs, such as warming meals and feeding when necessary and ensuring proper positioning. The PT/OT team were highly motivated to help and would come every morning. A reviewer who stayed two years found the facility to be caring and noted it as a beautiful place with great employees who greet visitors with a smile (Lauren, Melissa, and Brianna). The facility had an open bed, enabling same-day admission. A family stated their grandmother loved the food and enjoyed her stay. A vendor described the Sunrise staff as professional, friendly, and helpful.
The facility has a dismal track record, including a 1-star CMS health inspection rating and Medicare funding cuts. The physical environment is poorly maintained, with dirty carpets, stained floors, broken furniture, malfunctioning wheelchairs, and a persistent odor. Call lights are often ignored for hours, leaving residents in hallways and seemingly forgotten. Basic needs such as hydration, food, and medication administration are inconsistently met, with frequent medication delays or errors. The staff are unprofessional, unhelpful, or rude, and leadership appears disengaged from patient care. There are numerous enforcement actions and fines for neglect and medication errors cited in state records. The executive leadership is described as the source of problems, with accusations of dishonesty and a system rotten from the head down. The nursing management team is said to spend time smoking on the patio rather than supervising patient care. The facility is portrayed as not safe or dignified for vulnerable individuals and is strongly advised to be avoided. Communication is poor, with reports of phones going unanswered and staff failing to return calls.Sunrise Health Services in Burlington, Wisconsin appears in a wide spectrum of online impressions, with reviewers recounting experiences that range from surprisingly positive to deeply troubling. The facility is described by many as a place where care can feel inconsistent, and where the environment and management practices have raised serious questions for families trying to make the best decisions for vulnerable loved ones. Yet tucked into the same threads are stories of staff who go above and beyond, moments of genuine compassion, and assurances from some residents and families that they found value and comfort there during portions of a stay.
On the negative end, a number of reviewers paint a stark picture of ongoing problems within the physical plant and the day-to-day operations. Reports describe dirty carpets, stained floors, broken furniture, and malfunctioning wheelchairs that contribute to an overall sense of neglect in the environment. A persistent odor is noted as an uncomfortable hallmark of the building, with some reviewers suggesting that even if masking is used, there is a noticeable atmosphere that makes being inside the facility unpleasant. These observations aren't merely cosmetic; they accompany concerns about how basic needs are met. Call bells are described as being ignored for long periods, with patients left in hallways for hours and essential needs like hydration, food, and medications sometimes delayed or improperly administered. The impression is that the care routines are inconsistent, and the medications may not always be accurate or timely.
The staff experiences echoed these concerns. Several reviewers describe a pattern of unprofessional, unhelpful, or rude behavior from staff, and many point to leadership as the root of the problem. The few managers or supervisors observed in reviews are said to be disengaged, more often seen on breaks or socializing than actively overseeing patient care. This portrayal of leadership contributes to perceptions of a systemic issue within the facility, not just isolated lapses by a handful of employees. Accountability is a recurrent theme, with references to enforcement actions and fines listed in state records, including allegations of neglect and medication errors. The cumulative impression is that the facility's safety and dignity for residents could be compromised by a combination of environmental shortcomings, staffing challenges, and leadership gaps.
Regulatory findings and public records reinforce the seriousness of these perceptions for some readers. A CMS health inspection rating of 1 star - placing Sunrise Health Services in the bottom quintile nationally - alongside Wisconsin's state average and the national average around 2.7, is highlighted by reviewers as a meaningful red flag. The framing is clear: for those who must choose a facility, the ratings and enforcement histories should be part of the decision-making process, especially when there are other options available.
Amid the negative assessments, there are clearly some positive experiences that reviewers want to acknowledge. A number of posts commend specific individuals and moments of care. Some reviewers recount compassionate, attentive staff, and note that when the facility functions well, it can exhibit warmth and efficiency. A recurring name is Lauren Beaumont, identified by multiple reviewers as an Executive Director who is described as friendly, caring, and knowledgeable. In several accounts, staff members like Brianna, Melissa, and others are named with appreciation for their kindness and reliability. One extended account describes a resident who felt affection for the food, the room, and the general atmosphere, and another recounts a two-year stay during which the author observed caring behavior from the nursing and PT/OT staff. In some of these posts, residents or family members express gratitude for the way the staff check on residents, help with daily activities, and maintain routines that bring a sense of normalcy and comfort.
Within the broader conversation, there are nuanced personal narratives about how Sunrise Health Services functions in practice. A family's experience with their father's admission and care is highlighted as a contrast to another setting that was described as terrible, with a sense of relief at finding Sunrise and feeling that their loved one received attentive presence during a critical period. A vendor's perspective also appears in the mix, praising the professionalism and friendliness of the staff and particularly the leadership team in operations, while acknowledging that communication can sometimes be imperfect in a busy care environment. A separate anecdote speaks to a patient's improvement in mood and engagement, with notes about the cafeteria, the dining experience, and the occasional lapses in service, suggesting a complex, uneven picture.
Amid the varied experiences, the addendum contributes a particularly forceful critique: the writer condemns Sunrise as a flawed organization from the top down, arguing that management and the "Executive Director" are central to the problems. The comments describe a pattern of deception and dysfunction within leadership, with explicit claims that the leadership team spends too much time smoking or socializing rather than prioritizing patient care and management. The reviewer urges prospective visitors to consult public regulatory information and to approach Sunrise with caution, even as they acknowledge that, for some families, the facility has nonetheless provided moments of good care and support. The addendum also notes the presence of persistent, repetitive negative feedback and suggests that the problems at Sunrise have been well-documented online for years.
Within this mosaic of impressions, there are also touches of human resilience and everyday reassurance. A few residents' voices highlight how attentive staff respond to individual needs, with caregivers who warm meals, assist with menu choices, and help residents maintain dignity in daily routines. Some posts describe families that felt supported during challenging times, and others celebrate the dedicated efforts of nursing staff and therapists who worked to motivate and encourage residents through rehabilitation and daily activities. The kitchen's role - whether described as a source of warmth and hospitality or as a place needing improvement - appears as a small but meaningful thread in the overall tapestry of experiences.
For anyone weighing Sunrise Health Services, the reviews collectively emphasize a careful, individualized approach to evaluating care options. The most consistent cautions revolve around environmental conditions, timely and reliable attention to calls and needs, and the importance of scrutinizing regulatory records and state inspections. At the same time, the narratives acknowledge that, in certain situations, residents have found genuine support from a caring staff, a positive relationship with leaders they trust, and moments when the care team delivered on essential needs and rehabilitation goals. The balanced take-away is that Sunrise Health Services presents as a facility with notable strengths in some staff interactions and personal touches, but with significant concerns about consistency, leadership, and the overall safety and dignity of residents that families should investigate thoroughly before making decisions. If you are considering this place for a loved one, engaging in thorough research, documenting care experiences, and seeking advocacy or legal input may be prudent steps, especially when other options are available.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunrise Health Services is an assisted living community located in Milwaukee, WI. With a range of amenities and care services, our community is dedicated to providing a comfortable and fulfilling lifestyle for all residents.
Our facility offers a variety of amenities to enhance the quality of life for our residents. These include a beauty salon, cable or satellite TV, computer center, gaming room, small library, and Wi-Fi/high-speed internet. We also provide housekeeping services to ensure that our residents can enjoy a clean and well-maintained environment. Additionally, our fully furnished apartments feature private bathrooms and kitchenettes for the convenience and privacy of our residents.
We understand the importance of staying active and engaged in daily life. That's why we offer a wide range of activities for our residents to enjoy. From fitness programs to planned day trips and resident-run activities, there is always something exciting happening at Sunrise Health Services. Our concierge services also help residents with transportation arrangements to nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.
At Sunrise Health Services, the well-being of our residents is our top priority. Our care services include 24-hour call system and supervision to ensure the safety and security of all residents. Our trained staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also offer specialized care for individuals with diabetes and those who require special dietary restrictions.
We strive to create a warm and welcoming atmosphere where residents can feel at home. Our dining room offers restaurant-style dining with delicious meals prepared by our staff according to individual dietary needs. Whether it's enjoying a meal with friends or participating in mental wellness programs, we provide opportunities for socialization and personal growth.
With its convenient location in Milwaukee, WI., Sunrise Health Services allows residents easy access to nearby amenities such as cafes parks pharmacies physicians restaurants transportation hospitals places of worship theaters ensuring that they have everything they need within reach.
Come experience the vibrant and caring community at Sunrise Health Services. We are committed to providing exceptional care and support to seniors in a nurturing environment.
Sunrise Health Services is located at 3540 South 43Rd Street, Milwaukee, WI 53220 in Milwaukee County, Wisconsin
Sunrise Health Services on seniors.fyi includes 6 photos including images showing interior, bedroom, windows, dining, rehabilitation, physical therapy, exercise equipment, building, and more.
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