Sunrise Health Services in Milwaukee, WI
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3540 South 43Rd Street, Milwaukee, WI 53220
For more information about senior living options: (844) 490-3973
Sunrise Health Services is described by families as a God Send and a hidden gem. The staff are friendly, professional, and genuinely caring. The facility is praised for cleanliness and well-maintained rooms. The meals are well-liked by residents and dining staff provide attentive service. The PT/OT team is motivated and consistently helps residents with therapy. Lauren Beaumont is described as a fabulous, friendly, caring, and knowledgeable Executive Director. Briana in social services is praised for going above and beyond for clients. Jamie Petty in the business office is amazing at guiding families through the Medicaid process.
The reviewers describe Sunrise Health Services as one of the worst-rated facilities with a dismal track record, noting Medicare has cut off funding to it three times. The facility's physical environment is described as in poor condition - dirty carpets, stained floors, broken furniture, malfunctioning wheelchairs, and a persistent odor. Care is described as inconsistent and negligent, with call lights often ignored for hours, patients left in hallways, and basic needs and medications delayed or incorrect. The staff are described as unprofessional, unhelpful, or rude, and leadership is depicted as disinterested and disengaged, with staff seen on breaks smoking or socializing. There are numerous enforcement actions and fines for neglect and medication errors, signaling serious safety concerns. Reviewers urge avoiding the facility and to explore other options, with strong statements like "do not come here." The CMS health inspection rating is cited as 1 star, placing the facility in the bottom 20% nationally, and reviewers advise not coming here unless there are no other choices. The owner's response is labeled disingenuous, and the executive director and management are described as rotten and liars, with nurses' management blamed for poor patient care and frequent smoking on the patio. There are accounts of neglect and harm, including long wait times for call-light response, missed rehab, inadequate meals, and patients left in diapers for hours.Sunrise Health Services in Milwaukee is best suited for families seeking short-term or post-acute rehab with serious nursing support, where there is room for active rehabilitation and ongoing social engagement. The community can work for residents who respond well to structured therapy and daily interaction with PT/OT teams, and for families prepared to supervise care and push for accountability. When a hospital discharge is followed by rehab goals and a tangible plan to restore function, Sunrise can deliver progress in a setting that some residents find welcoming and lively, provided oversight from a family or advocate remains strong.
Those who should consider alternatives are prospective residents with a high need for consistently reliable care, or anyone who cannot tolerate erratic call-light responses, frequent care lapses, or frequent turnover in staff and leadership. The health-inspection history and Medicare actions suggest a structurally risky environment for long-term care, not just a temporary setback. For families prioritizing spotless surroundings, predictable staffing, and transparent, steadfast leadership, other options will likely yield more peace of mind and fewer surprise problems.
On the upside, several reviews underscore rehab-driven strengths: committed PT/OT teams, active discharge planning, and staff who genuinely engage with residents when systems are functioning smoothly. Positive voices highlight supportive social workers and approachable front-line personnel, with occasional leadership presence that visibly advocates for patients. When operations align, residents experience well-maintained rooms, responsive therapy scheduling, and meaningful social programming that can translate into real functional gains and a brighter rehab trajectory.
But the negative experiences dominate too: call bells ignored for long stretches, meals and medications mishandled, and basic cleanliness or maintenance concerns that undermine dignity. Repeated accounts describe unprofessional or disengaged staff, and leadership that seems more focused on breaks or administrative matters than on patient care. The building and equipment quality - odor, dated furnishings, and occasional broken chairs - appear in several reviews, lowering daily comfort. Across accounts there are serious red flags: medication errors, neglect allegations, and safety or staffing concerns that appear in enforcement actions and state inspections, creating a credible caution for families evaluating long-term risk.
How the positives stack against the risks depends on what matters most to a given family. If rehab progress, social connectedness, and a responsive therapy team are the priority, Sunrise can still deliver - especially with vigilant family oversight, clear care plans, and prompt escalation to leadership when issues arise. The presence of capable therapists, engaged social workers, and certain managers provides a floor under care quality, but consistency is not guaranteed. For those who demand unwavering reliability, transparent communication, and a consistently clean, well-maintained environment, the implications are clear: consider alternatives and compare a broader field of options before committing.
Practical next steps are essential. Schedule multiple, in-person tours at different times and request candid references from recent residents or families. Review the current state and findings from CMS and state inspections in plain language, and observe call-light response times during the visit. Inspect the therapy schedule, confirm bed availability for the intended duration, and verify a clear discharge plan with documented steps and accountability. Ask for real-time conversations with the director of nursing or the executive director, and confirm Medicaid or other funding pathways. If choosing Sunrise, pair the decision with a structured oversight plan and explicit expectations; if not, steer toward facilities with stronger, more consistent quality metrics and fewer red flags to protect the safety and dignity of a loved one.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunrise Health Services is an assisted living community located in Milwaukee, WI. With a range of amenities and care services, our community is dedicated to providing a comfortable and fulfilling lifestyle for all residents.
Our facility offers a variety of amenities to enhance the quality of life for our residents. These include a beauty salon, cable or satellite TV, computer center, gaming room, small library, and Wi-Fi/high-speed internet. We also provide housekeeping services to ensure that our residents can enjoy a clean and well-maintained environment. Additionally, our fully furnished apartments feature private bathrooms and kitchenettes for the convenience and privacy of our residents.
We understand the importance of staying active and engaged in daily life. That's why we offer a wide range of activities for our residents to enjoy. From fitness programs to planned day trips and resident-run activities, there is always something exciting happening at Sunrise Health Services. Our concierge services also help residents with transportation arrangements to nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.
At Sunrise Health Services, the well-being of our residents is our top priority. Our care services include 24-hour call system and supervision to ensure the safety and security of all residents. Our trained staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also offer specialized care for individuals with diabetes and those who require special dietary restrictions.
We strive to create a warm and welcoming atmosphere where residents can feel at home. Our dining room offers restaurant-style dining with delicious meals prepared by our staff according to individual dietary needs. Whether it's enjoying a meal with friends or participating in mental wellness programs, we provide opportunities for socialization and personal growth.
With its convenient location in Milwaukee, WI., Sunrise Health Services allows residents easy access to nearby amenities such as cafes parks pharmacies physicians restaurants transportation hospitals places of worship theaters ensuring that they have everything they need within reach.
Come experience the vibrant and caring community at Sunrise Health Services. We are committed to providing exceptional care and support to seniors in a nurturing environment.
Sunrise Health Services is located at 3540 South 43Rd Street, Milwaukee, WI 53220 in Milwaukee County, Wisconsin
Sunrise Health Services on seniors.fyi includes 6 photos including images showing interior, bedroom, windows, dining, quilt, hospital bed, salon, decor, and more.
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