Neighbors - East Neighborhood

658 Howison Circle, Menomonie, WI 54751

For more information about senior living options: (844) 490-3973

4.3 from 15 reviews
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Skilled Nursing Facility

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    Overall Review of Neighbors - East Neighborhood

    Pros

    • pro The care at Neighbors of Dunn County is excellent and compassionate.
    • pro Licensed staff are knowledgeable, experienced, and kind.
    • pro CNAs are stable, consistent, and caring.
    • pro The facility's social worker is knowledgeable and helpful to families.
    • pro Communication with families is excellent.
    • pro Families are very grateful for the care provided to their loved ones.
    • pro Long-term staff are kind, considerate, and respectful, with smooth hospice transitions.
    • pro The memory care staff treat residents with dignity and respect, making visits welcoming.
    • pro The facility offers a home-like atmosphere with small neighborhoods and professional, kind staff.
    • pro Meals prepared in a central kitchen contribute to a home-like dining experience.

    Cons

    • pro The building has deferred maintenance, undoubtedly due to tight county budgets and payor mix.
    • pro They will blame her.
    • pro Shady bunch of workers.
    • pro They call the patients liers.
    • pro Don't trust these people with a dead rat.
    • pro Attention travelers beware of nurse KANG. She is a hypocrite and a manipulator.
    • pro The residents have no rights and when there is any concern it is ignored.
    • pro CNAs workload includes being a CNA, master chef and housekeeper all in one for PENNIES.

    Review

    Across the many voices shared about Neighbors of Dunn County, a striking pattern emerges: the facility is highly valued for the care quality and the people who deliver it, even as families sometimes navigate frustrations tied to budgets, staffing realities, and occasional management challenges. Several reviewers highlight that the care is consistently compassionate and competent, with licensed nurses, CNAs, and social workers playing central, reassuring roles in residents' daily lives. Even when improvements in building upkeep or resource constraints are acknowledged, the overarching sentiment is that the hands-on care remains strong and attentive.

    A core thread throughout the comments is the sense of dedication from the care team. Residents and families repeatedly describe CNAs as stable, kind, and capable, with strong relationships built over time. The social worker on staff is singled out for helping families through unusual or difficult issues related to care planning, illustrating how the facility supports not just medical needs but the emotional and logistical aspects of aging and rehabilitation. Communication with families stands out as a strength, with updates, transparency, and involvement often cited as reassuring and essential in the care process.

    Several stories illuminate why the place feels like home to its residents. For some, the environment's design - small neighborhood-style layouts within a larger campus - creates a sense of familiarity and belonging that supports comfort and dignity. One family praised the Eventide Neighborhood specifically for treating their mother with complete dignity and respect, while another family described the memory care environment as welcoming, with mom feeling comfortable, happy, and loved. The emphasis on home-like dining experiences, a central kitchen, and staff who maintain a professional yet warm demeanor contributes to an atmosphere that feels less institutional and more like a supportive community.

    Rehabilitative and end-of-life care are highlighted as particularly strong in the testimonies. Several accounts speak to successful transitions from therapy to hospice when needed, with staff offering ongoing guidance and reassurance to families during difficult stages. In one case, a father recovering from a stroke benefited from attentive rehab and later a smooth hospice transition, with constant family updates and compassionate support. These narratives emphasize not only clinical expertise but the human touch - the patience, steadiness, and empathy that make challenging medical journeys more manageable for families.

    Yet not every voice is unambiguously positive. A reviewer recounted a jarring experience where a friend experienced persistent pain and seemingly inadequate attention, followed by a cascade of accusations of "shady" staff and residents being blamed for their own discomfort. This account, while isolated in tone, underscores a critical truth in long-term care: perceptions of care quality can diverge sharply, and concerns about staff behavior, listening, and accountability are powerful triggers for distrust. The reviewer urged closer scrutiny of staff conduct, reflecting the broader tension between high praise for many caregivers and the importance of addressing individual experiences of neglect or miscommunication.

    In a more extended critique, a traveler described a hostile work environment centered on a specific staff member, alleging manipulation, a strict "click" within the team, and management failures to address concerns. The narrative painted a picture of overwhelming workloads for CNAs, mandated duties beyond the usual scope of practice, and limited perceived rights or responsiveness for residents when concerns arose. While this account is clearly negative and pointed at organizational culture and leadership, it serves as a counterpoint to the otherwise consistently positive experiences documented elsewhere. It suggests that even in a facility that many families trust and praise, individual interactions and managerial decisions can fundamentally color the experience for both staff and residents.

    Despite the range of experiences, several reviewers converge on a message of overall excellence in care and a strong sense of community. Positive remarks about the staff's professionalism and kindness, residents' happiness, and the cleanliness and comfort of the living spaces reinforce the impression of a well-functioning campus. Families repeatedly express gratitude for the care their loved ones receive, for the sense of welcome extended to visitors, and for the clear dedication of the team - especially the teams working in memory care and in short-term rehab. The facility's approach to small, neighborhood-based living, combined with a centralized kitchen and attentive, respectful staff, forms an appealing model of elder care that many families come to rely on when other options in northwestern Wisconsin are limited.

    Taken together, the collection of experiences paints a nuanced portrait of Neighbors of Dunn County. On balance, it is a place where careful nursing, stable and supportive staff, and thoughtful family communication come together to foster dignity, comfort, and meaningful daily life for residents. At the same time, the reviews remind readers that even highly regarded care environments can face internal challenges - whether budgetary pressures affecting facilities, moments of perceived inattentiveness, or concerns about staffing culture and management. For families weighing options in the region, the facility appears to offer substantial strengths in compassionate care, with room for ongoing attention to the kinds of issues that emerge in any complex care setting.

    Features

    Housing

    • 46 resident community capacity 46 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chippewa Valley Regional (20 miles away) Chippewa Valley Regional (20 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The East Neighborhood in Menomonie, WI is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The fully furnished apartments are equipped with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet, ensuring that residents can enjoy their favorite shows and stay connected with loved ones.

    The community also boasts beautiful outdoor spaces and gardens, allowing residents to enjoy the fresh air and natural beauty of the surrounding area. Additionally, there is a small library where residents can relax with a good book.

    Care services provided by the dedicated staff include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, transfers, medication management, and diabetes diets. The mental wellness program ensures that residents receive the support they need for their emotional well-being.

    Dining at the East Neighborhood is tailored to meet special dietary restrictions, ensuring that all residents can enjoy delicious and nutritious meals. Additionally, there are resident-run activities as well as scheduled daily activities that provide opportunities for socialization and engagement.

    The community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents easy access to healthcare services as well as opportunities for recreation and entertainment.

    Overall, the East Neighborhood in Menomonie offers a comfortable and supportive environment where seniors can receive personalized care while enjoying an active and fulfilling lifestyle.

    Nearby Places of Interest

    Hospitals

    • Dunn County Health Care Center (0.2 miles)
    • Red Cedar Medical Center-Mayo Health System (0.5 miles)
    • Mayo Clinic Health System (0.6 miles)

    Physicians

    • Marshfield Clinic Menomonie Center (0.3 miles)
    • The Free Clinic of The Greater Menomonie Area (0.6 miles)
    • ReforMedicine, s.c. (1.2 miles)
    • Dunn County Health Department (1.7 miles)
    • The Joyful Doc Clinic (1.8 miles)
    • Chippewa Valley Eye Clinic (1.8 miles)

    Pharmacies

    • Red Cedar Pharmacy (0.6 miles)
    • Cpi Menomonie (1.3 miles)
    • The Medicine Shoppe Pharmacy (1.3 miles)
    • Medicine Shoppe (2 miles)
    • CVS Pharmacy (2 miles)
    • Medicine Shoppe (2.1 miles)
    • Walgreens (2.2 miles)

    Places of Worship

    • Seventh Day Adventist Church (0.7 miles)
    • St Joseph's Catholic Church (1.6 miles)
    • Love Church (1.7 miles)
    • Jesus Fellowship of Believers (1.7 miles)
    • St Paul's Lutheran Church and School WELS (1.7 miles)
    • St Paul's Ev Lutheran School (1.7 miles)
    • First Congregational United Church of Christ (1.9 miles)

    Theaters

    • Menomonie Theater Guild (0.7 miles)
    • CEC Theatres - Menomonie 7 Theatre (2.8 miles)

    Restaurants

    • Cancun Mexican Grill (0.8 miles)
    • Culver's (1.2 miles)
    • Hang's Cuisine (1.9 miles)
    • Waterfront (1.9 miles)
    • Subway (2 miles)
    • Subway (2 miles)
    • Tom and Jo's (2 miles)

    Cafes

    • Golden Leaf Cafe (1 miles)
    • The Blind Munchies Coffeehouse (1.7 miles)
    • Starbucks (2.1 miles)
    • Caribou Coffee (2.2 miles)
    • Downsville Coffee House (8.1 miles)

    Parks

    • Sanna Park (1.5 miles)
    • Wakanda Water Park (1.7 miles)
    • Wilson Park (1.7 miles)
    • Sanna Park (2 miles)
    • Riverside Park (2.6 miles)
    • Hoffman Hills State Recreation Area (2.7 miles)
    • Devil's Punchbowl (3.9 miles)

    Transportation

    • U-Haul Neighborhood Dealer (2 miles)
    • U-Haul Neighborhood Dealer (2.2 miles)
    • Union Pacific Railroad Co. (2.3 miles)
    • U-Haul (2.4 miles)
    • U-Haul Neighborhood Dealer (10.1 miles)

    Frequently Asked Questions

    Where is Neighbors - East Neighborhood?

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