658 Howison Circle, Menomonie, WI 54751
For more information about senior living options: (844) 490-3973
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Across the many voices shared about Neighbors of Dunn County, a striking pattern emerges: the facility is highly valued for the care quality and the people who deliver it, even as families sometimes navigate frustrations tied to budgets, staffing realities, and occasional management challenges. Several reviewers highlight that the care is consistently compassionate and competent, with licensed nurses, CNAs, and social workers playing central, reassuring roles in residents' daily lives. Even when improvements in building upkeep or resource constraints are acknowledged, the overarching sentiment is that the hands-on care remains strong and attentive.
A core thread throughout the comments is the sense of dedication from the care team. Residents and families repeatedly describe CNAs as stable, kind, and capable, with strong relationships built over time. The social worker on staff is singled out for helping families through unusual or difficult issues related to care planning, illustrating how the facility supports not just medical needs but the emotional and logistical aspects of aging and rehabilitation. Communication with families stands out as a strength, with updates, transparency, and involvement often cited as reassuring and essential in the care process.
Several stories illuminate why the place feels like home to its residents. For some, the environment's design - small neighborhood-style layouts within a larger campus - creates a sense of familiarity and belonging that supports comfort and dignity. One family praised the Eventide Neighborhood specifically for treating their mother with complete dignity and respect, while another family described the memory care environment as welcoming, with mom feeling comfortable, happy, and loved. The emphasis on home-like dining experiences, a central kitchen, and staff who maintain a professional yet warm demeanor contributes to an atmosphere that feels less institutional and more like a supportive community.
Rehabilitative and end-of-life care are highlighted as particularly strong in the testimonies. Several accounts speak to successful transitions from therapy to hospice when needed, with staff offering ongoing guidance and reassurance to families during difficult stages. In one case, a father recovering from a stroke benefited from attentive rehab and later a smooth hospice transition, with constant family updates and compassionate support. These narratives emphasize not only clinical expertise but the human touch - the patience, steadiness, and empathy that make challenging medical journeys more manageable for families.
Yet not every voice is unambiguously positive. A reviewer recounted a jarring experience where a friend experienced persistent pain and seemingly inadequate attention, followed by a cascade of accusations of "shady" staff and residents being blamed for their own discomfort. This account, while isolated in tone, underscores a critical truth in long-term care: perceptions of care quality can diverge sharply, and concerns about staff behavior, listening, and accountability are powerful triggers for distrust. The reviewer urged closer scrutiny of staff conduct, reflecting the broader tension between high praise for many caregivers and the importance of addressing individual experiences of neglect or miscommunication.
In a more extended critique, a traveler described a hostile work environment centered on a specific staff member, alleging manipulation, a strict "click" within the team, and management failures to address concerns. The narrative painted a picture of overwhelming workloads for CNAs, mandated duties beyond the usual scope of practice, and limited perceived rights or responsiveness for residents when concerns arose. While this account is clearly negative and pointed at organizational culture and leadership, it serves as a counterpoint to the otherwise consistently positive experiences documented elsewhere. It suggests that even in a facility that many families trust and praise, individual interactions and managerial decisions can fundamentally color the experience for both staff and residents.
Despite the range of experiences, several reviewers converge on a message of overall excellence in care and a strong sense of community. Positive remarks about the staff's professionalism and kindness, residents' happiness, and the cleanliness and comfort of the living spaces reinforce the impression of a well-functioning campus. Families repeatedly express gratitude for the care their loved ones receive, for the sense of welcome extended to visitors, and for the clear dedication of the team - especially the teams working in memory care and in short-term rehab. The facility's approach to small, neighborhood-based living, combined with a centralized kitchen and attentive, respectful staff, forms an appealing model of elder care that many families come to rely on when other options in northwestern Wisconsin are limited.
Taken together, the collection of experiences paints a nuanced portrait of Neighbors of Dunn County. On balance, it is a place where careful nursing, stable and supportive staff, and thoughtful family communication come together to foster dignity, comfort, and meaningful daily life for residents. At the same time, the reviews remind readers that even highly regarded care environments can face internal challenges - whether budgetary pressures affecting facilities, moments of perceived inattentiveness, or concerns about staffing culture and management. For families weighing options in the region, the facility appears to offer substantial strengths in compassionate care, with room for ongoing attention to the kinds of issues that emerge in any complex care setting.
The East Neighborhood in Menomonie, WI is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The fully furnished apartments are equipped with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet, ensuring that residents can enjoy their favorite shows and stay connected with loved ones.
The community also boasts beautiful outdoor spaces and gardens, allowing residents to enjoy the fresh air and natural beauty of the surrounding area. Additionally, there is a small library where residents can relax with a good book.
Care services provided by the dedicated staff include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, transfers, medication management, and diabetes diets. The mental wellness program ensures that residents receive the support they need for their emotional well-being.
Dining at the East Neighborhood is tailored to meet special dietary restrictions, ensuring that all residents can enjoy delicious and nutritious meals. Additionally, there are resident-run activities as well as scheduled daily activities that provide opportunities for socialization and engagement.
The community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents easy access to healthcare services as well as opportunities for recreation and entertainment.
Overall, the East Neighborhood in Menomonie offers a comfortable and supportive environment where seniors can receive personalized care while enjoying an active and fulfilling lifestyle.
Neighbors - East Neighborhood is located at 658 Howison Circle, Menomonie, WI 54751 in St. Croix County, Wisconsin
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