658 Howison Circle, Menomonie, WI 54751
For more information about senior living options: (844) 490-3973
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This community is best suited for seniors who need hands-on rehab support, memory care, or a planned transition into hospice, and for families that prioritize genuinely attentive caregiving, open family communication, and a home-like atmosphere. The East Neighborhood emphasizes small, neighborhood-style living with a central kitchen, which many residents and families find comforting. Multiple families praised the dignity and respect shown to loved ones, the stability of licensed staff and CNAs, and the social worker's depth of experience in navigating complex care needs. For relatives focused on thoughtful, continuous contact with the care team and a sense that staff truly knows the resident, Neighbors' model delivers.
Not everyone will be comfortable here, and certain realities warrant careful consideration. A strong, outlying caution comes from a single intensely negative account alleging a hostile work environment and perceived neglect, with concerns about staffing ratios and management responsiveness. Taken as a lone data point among many positive experiences, it signals the importance of verifying on-site leadership and day-to-day operations during a visit. Other families should also weigh the impact of deferred maintenance tied to tight county budgets, as some reviews describe building upkeep as uneven. For those whose non-negotiables include pristine infrastructure and consistently aggressive advocacy from management, alternatives may be worth comparing.
On the upside, the core strengths are compelling. Care quality from licensed professionals stands out; CNAs are described as stable, caring, and well-trained, with a work culture that keeps consistent aides on the floor. The social worker is repeatedly highlighted as knowledgeable and resourceful, capable of guiding families through unusual care challenges. Long-term staff, especially in memory care and rehab settings, are repeatedly praised for kindness, respect, and purposeful engagement. Families report clear, proactive communication, which translates into better coordination with physicians, therapists, and hospice teams when needed. Overall cleanliness, a homey environment, and meals cooked in a central kitchen that feels like home round out the favorable picture.
Those strengths only matter when weighed against the cons, and here the pros still tend to win out for the target needs. The intimate, neighborhood design enhances comfort, reduces the impersonal feel of a large facility, and seems to support more personalized attention - an offset to the potential for staffing strain or occasional management gaps. For stroke rehab, post-acute needs, or memory care, the combination of engaged caregivers, reliable family updates, and a settled care team reduces the typical anxiety of transition. The ability to transition to hospice with supportive staff further strengthens its suitability for families facing complex trajectories. In short, for families prioritizing compassionate day-to-day care and meaningful staff-resident relationships, the positives typically overcome the concerns.
Prospective movers should approach with practical checklists. Schedule extended time on a tour and request to observe a shift to gauge CNA coverage and the tempo of care. Talk with the social worker about recent challenges and how the team handles escalations. Inspect the memory care unit specifically, and ask for recent QA or incident trends to understand leadership responsiveness. Confirm dining options and dietary accommodations, and ask to see a sample care plan, noting how often plans are updated and how family input is incorporated. Finally, verify maintenance responsiveness and ongoing upkeep plans so the environment supports long-term safety and comfort as care needs evolve.
Bottom line: Neighbors - East Neighborhood is a strong, practical choice for families needing attentive, dignity-forward care in a memory care or rehab context, delivered in a warm, home-like setting with robust family communication. It is less ideal for those demanding flawless infrastructure or an uninterrupted, controversy-free leadership narrative. Acknowledging the risk signals from a minority of reviews, the prevailing testimony favors staff stability, clear communication, and compassionate, professional care that often makes difficult care journeys more manageable. If those are the priorities, this community stands out as a credible, thoughtful option worth serious consideration.
The East Neighborhood in Menomonie, WI is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The fully furnished apartments are equipped with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet, ensuring that residents can enjoy their favorite shows and stay connected with loved ones.
The community also boasts beautiful outdoor spaces and gardens, allowing residents to enjoy the fresh air and natural beauty of the surrounding area. Additionally, there is a small library where residents can relax with a good book.
Care services provided by the dedicated staff include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, transfers, medication management, and diabetes diets. The mental wellness program ensures that residents receive the support they need for their emotional well-being.
Dining at the East Neighborhood is tailored to meet special dietary restrictions, ensuring that all residents can enjoy delicious and nutritious meals. Additionally, there are resident-run activities as well as scheduled daily activities that provide opportunities for socialization and engagement.
The community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents easy access to healthcare services as well as opportunities for recreation and entertainment.
Overall, the East Neighborhood in Menomonie offers a comfortable and supportive environment where seniors can receive personalized care while enjoying an active and fulfilling lifestyle.
Neighbors - East Neighborhood is located at 658 Howison Circle, Menomonie, WI 54751 in St. Croix County, Wisconsin
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