651 Howison Circle, Menomonie, WI 54751
For more information about senior living options: (844) 490-3973
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The care at Neighbors of Dunn County is excellent. The licensed staff are knowledgeable, experienced, and kind. CNAs are kind, and CNA staffing appears stable and consistent. The facility social worker is knowledgeable and experienced. Communication with families is excellent. Long-term staff are kind, considerate, and respectful. Staff provide compassionate, thorough care through therapy and hospice transitions. The Directors and staff are amazing, making visitors feel welcome and residents comfortable. The environment feels home-like with small neighborhoods and home-style meals; staff are professional and kind.
One reviewer alleges nurse Kang is a hypocrite and a manipulator, describing the work environment as hostile and management as unresponsive. The reviewer states CNAs are overworked, performing CNA duties, master chef, and housekeeper tasks for pennies. The reviewer claims staff call patients liars and blame them for problems. The reviewer questions how four broken ribs occurred under the facility's care. The reviewer warns others not to trust the facility with a dead rat. The reviewer attributes deferred maintenance to tight county budgets and payor mix. The reviewer notes there are limited healthcare options in northwestern Wisconsin. The reviewer asserts that management needs urgent changes or the facility will deteriorate.Neighbors of Dunn County surfaces in many voices as a place where care happens with heart, even as some reviewers raise concerns about how things are run behind the scenes. Across a range of experiences, families repeatedly describe compassionate, skilled care for loved ones who are aging, recovering from surgery, or living with memory impairment. They highlight licensed staff who are knowledgeable and kind, CNAs who feel steady and capable, and a social worker who helps families navigate complex care decisions. The overarching sentiment is that the care itself is strong, and when families can connect with the right people, their loved ones receive attentive and respectful treatment.
Several reviews center on families navigating rehab and long-term care for elderly relatives. One account recounts nursing and therapy teams that were integral to a father's successful rehabilitation after a stroke, with long-term staff portrayed as kind and consistent. The social worker is singled out for helping the family work through unusual care issues, and communication with relatives is repeatedly praised as excellent. Even when the building shows signs of deferred maintenance - attributed to tight county budgets and payor mix - the quality of the clinical care remains a standout, and families express deep gratitude for the staff's dedication. Similarly, another review highlights that "the care is excellent" across the facility, with knowledge and warmth extending to licensed staff and CNAs alike, and notes stability in CNA staffing as a reassuring factor.
The memory care wing and the overall living environment receive especially warm endorsements. A reviewer describes a mother who joined the memory care program and found the directors and staff to be amazing, with Mom feeling welcome, comfortable, happy, and well cared for. The Eventide Neighborhood is highlighted as a place where residents are treated with dignity and respect, underscoring a sense of home within the larger campus. In general, reviewers praise the concept of small neighborhoods within the larger complex, a layout described as contributing to a homey atmosphere. Meals prepared in a central kitchen are noted as another element that helps the sense of normalcy and comfort, reinforcing the impression that the staff, from administration to direct care, approaches care with a thoughtful, person-centered mindset.
Across the spectrum of praise, several reviewers celebrate the professionalism and kindness of the staff. A recurring theme is the strong, ongoing communication with families - many accounts emphasize how caregivers keep relatives informed and involved in care decisions. The facility is described as clean, with comfortable living spaces and a climate of respect for residents. One reviewer who returned to the facility after surgery recalls the nurses as some of the best they had encountered, noting that the care they received helped them recover from a serious medical event. The general tone is that, when staff are aligned with families and residents, the experience is deeply positive, underscoring values of dignity, compassion, and collaborative care.
Not all voices are uniformly glowing. A forceful critique centers on a single staff member and the work environment, painting a picture of hostility, internal politics, and management inertia. The reviewer describes a nurse as a hypocrite and manipulator, alleging a hostile workplace where staff on the "wrong" side of a clique are sidelined and where management does not respond to concerns. The account claims residents' rights are not adequately protected, and that workloads push CNAs into performing additional roles at low pay. These allegations invoke a broader concern about how the facility is managed and how concerns are escalated, suggesting that some days feel stressful and unfair for frontline workers and the residents they serve.
Another distinctly negative anecdote focuses on perceived neglect of a patient's medical concerns and a sense that staff or management may shift blame. In this account, a friend's pain was persistently ignored for weeks, culminating in a scan that revealed multiple broken ribs. The reviewer charges the facility with blaming the patient and calls out "shady" staff who purportedly mischaracterize patients, call them liars, and fail to take appropriate action. The language is strong and the sentiment clear: for this reviewer, trust has been compromised, and there is a cautionary admonition not to rely on the facility for sensitive medical oversight.
Amid these polarized narratives, some reviewers bring forward earlier, vividly positive memories. One patient recounts receiving exceptional care from nurses after a serious surgical event in 2016, with a tumor described as large and dangerous. The praise emphasizes responsive, capable nursing care, and the overall impression left is that the facility can deliver high-quality care when the staff are aligned, supported, and present for the patient. This historical snapshot contributes to the sense that the Neighbors of Dunn County has potential to shine brightly, particularly when staff are supported and residents receive attentive, consistent care.
Taken together, these reviews sketch a complex portrait of Neighbors of Dunn County. On the one hand, families repeatedly commend the facility for compassionate, skilled care, strong communication, and a home-like atmosphere fostered by small-neighborhood layouts and a central kitchen that feels comforting and familiar. The dedication of licensed staff, CNAs, and the social work team stands out as a core strength, with many families expressing gratitude for the care their loved ones received during rehab, memory care, and hospice transitions. On the other hand, some voices raise serious concerns about workplace culture, management responsiveness, and maintenance challenges, including allegations of staff being overworked and residents' rights being ignored at times. These contrasting perspectives suggest that, while the care itself can be exceptional, the experience may hinge on staff dynamics, leadership, and operational support at any given moment.
46 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa Valley Regional (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to the vibrant and friendly West Neighborhood in Menomonie, WI! Our assisted living community offers a wide range of amenities and care services designed to provide comfort, convenience, and support for our residents.
When it comes to amenities, we've got you covered. Each apartment is fully furnished and includes cable or satellite TV for your entertainment needs. You'll also find a kitchenette for those who enjoy cooking their own meals, as well as a dining room where you can enjoy delicious meals prepared by our skilled culinary team. Wi-Fi/high-speed internet is available throughout the community so you can stay connected with loved ones near and far.
Our caring staff is available 24/7 to provide supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management to ensure that residents are taking their medications correctly. Our mental wellness program promotes emotional well-being through various activities and therapies.
At West Neighborhood, we understand that everyone has unique dietary needs. That's why we cater to special dietary restrictions, including diabetes diets. Our dedicated team prepares and serves nutritious meals that meet these specific requirements.
We believe in promoting an active lifestyle among our residents. That's why we offer resident-run activities and scheduled daily activities to keep you engaged and entertained. Whether it's exercise classes or arts and crafts workshops, there's always something fun happening in our community.
If you're looking to explore the area around us, you'll be pleased to know that there are plenty of options nearby. With four cafes, seven parks, 31 restaurants, and more within close proximity, you'll never run out of places to visit or dine at. There are also several pharmacies, physicians' offices, hospitals, theaters, places of worship nearby along with transportation options for added convenience.
Come join our warm community at West Neighborhood in Menomonie today!
Neighbors - West Neighborhood is located at 651 Howison Circle, Menomonie, WI 54751 in St. Croix County, Wisconsin
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