Information last verified:
651 Howison Circle, Menomonie, WI 54751
For more information about senior living options: (844) 490-3973
The care at Neighbors is excellent, with licensed staff who are knowledgeable, experienced, and kind. CNAs provide consistent, compassionate care, supported by stable staffing. The facility’s social worker is knowledgeable and experienced, helping families navigate care issues. Family communication is excellent, keeping loved ones well informed. Long-term staff are kind, considerate, and respectful, guiding patients through therapy and hospice. The memory care directors and staff create a welcoming, home-like environment where residents are comfortable, happy, and well cared for.
The building reportedly has deferred maintenance due to tight budgets. Staff are described as shady and as blaming patients, even calling them liars. A patient’s severe pain was allegedly ignored for weeks. It was claimed that four broken ribs occurred under their care, with staff blamed. CNAs are overworked and required to perform CNA duties, cooking, and housekeeping for pennies. Residents’ rights are said to be ignored and concerns go unheard by management. Urgent management changes are needed, or the facility will deteriorate.Neighbors - West Neighborhood in Menomonie, WI is best suited for families prioritizing high-touch, dignity-centered care in a home-like setting, with particular strength in memory care and rehabilitative support after events like stroke. The community earns praise for licensed nurses and consistently capable CNAs, a social work team that guides families through complex care decisions, and clear, ongoing communication. The small-neighborhood design within a larger campus helps staff treat residents with individualized attention, while central kitchen meals contribute to a homey feel. For families seeking someone to handle daily routines, therapy, and transition moments with real compassion, this community delivers reliable, respectful care that many families value deeply.
Those considering alternatives should pay particular attention to two red flags that surface in the reviews. First, there is mention of deferred maintenance tied to tight budgets, which can affect the physical environment and resident comfort even when care itself remains strong. Second, a minority of reviews allege problematic staff dynamics and management responsiveness, hinting at potential volatility behind the scenes. Families who demand a facility with pristine, brand-new amenities and a consistently friction-free administrative culture may find these concerns worth exploring further. For those whose priority is unwavering physical upkeep and an uncompromising safety culture, alternatives with different funding structures or ownership models may be preferable.
The strongest pro-con balance favors the care quality and family experience. The routine care is described as excellent, with knowledgeable, experienced licensed staff and stable CNAs who are attentive and respectful. Families repeatedly highlight robust communication, including social workers who assist with tough transitions and unusual issues, as well as ongoing updates and involvement from care teams. In memory care, staff are lauded for dignity, warmth, and reliable engagement, while rehab after stroke is portrayed as well-supported by therapists who coordinate with families. These strengths tend to offset the environmental downsides by ensuring residents live with daily consistency, meaningful activity, and a sense of security and belonging.
Operationally, the community demonstrates practical strengths in creating a homelike atmosphere. Residents benefit from a cohesive, neighborhood-style layout that reduces the feel of a generic facility, with meals prepared in a central kitchen that resonates as home-cooked. Cleanliness and a favorable odor profile reinforce comfort and trust in daily life. The perception of professional, courteous, and genuinely caring staff pervades multiple accounts, including praise from families about how well staff handle transitions to hospice when needed. Taken together, these positives provide a solid foundation for families weighing the day-to-day experience against the caveats raised about facility maintenance and management concerns.
Nevertheless, the potential downsides deserve careful consideration. Deferred maintenance matters because it can influence safety, comfort, and equipment reliability, even if staff performance remains high. Staffing pressures appear in at least one critical review, suggesting scenarios where CNAs may be performing multiple roles or shouldering demanding workloads. Management dynamics, described as needing improvement by some, can color the overall sense of reliability and responsiveness. These factors do not negate the quality of care, but they do complicate long-term satisfaction if not actively addressed. For families that require turnkey, flawless operations with minimal risk of administrative friction, this is a key area to verify in person.
Bottom-line guidance: Neighbors - West Neighborhood is a decisive choice for families who value compassionate, capable care and a warm, home-style living experience, especially for memory care and rehab-oriented needs. It is less suited for those who cannot accept potential maintenance challenges or sporadic concerns about management responsiveness. Prospective families should orient visits toward not just the care interactions but also the facility’s maintenance plan, staffing coverage across shifts, and the leadership’s track record for accountability. Ask to see the latest maintenance schedule, request staffing calendars to understand CNA-to-resident ratios, and request direct conversations with the social worker and therapy team about planned care pathways. In the right match, this community delivers dependable care, clear family communication, and a respectful, resident-centered atmosphere that many families will find worth choosing.
46 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa Valley Regional (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to the vibrant and friendly West Neighborhood in Menomonie, WI! Our assisted living community offers a wide range of amenities and care services designed to provide comfort, convenience, and support for our residents.
When it comes to amenities, we've got you covered. Each apartment is fully furnished and includes cable or satellite TV for your entertainment needs. You'll also find a kitchenette for those who enjoy cooking their own meals, as well as a dining room where you can enjoy delicious meals prepared by our skilled culinary team. Wi-Fi/high-speed internet is available throughout the community so you can stay connected with loved ones near and far.
Our caring staff is available 24/7 to provide supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management to ensure that residents are taking their medications correctly. Our mental wellness program promotes emotional well-being through various activities and therapies.
At West Neighborhood, we understand that everyone has unique dietary needs. That's why we cater to special dietary restrictions, including diabetes diets. Our dedicated team prepares and serves nutritious meals that meet these specific requirements.
We believe in promoting an active lifestyle among our residents. That's why we offer resident-run activities and scheduled daily activities to keep you engaged and entertained. Whether it's exercise classes or arts and crafts workshops, there's always something fun happening in our community.
If you're looking to explore the area around us, you'll be pleased to know that there are plenty of options nearby. With four cafes, seven parks, 31 restaurants, and more within close proximity, you'll never run out of places to visit or dine at. There are also several pharmacies, physicians' offices, hospitals, theaters, places of worship nearby along with transportation options for added convenience.
Come join our warm community at West Neighborhood in Menomonie today!
Neighbors - West Neighborhood is located at 651 Howison Circle, Menomonie, WI 54751 in St. Croix County, Wisconsin
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