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Arbor Place in Menomonie, WI

Arbor Place is an assisted living community in Menomonie, WI.

Information last verified:

4076 Kothlow Avenue, Menomonie, WI 54751

For more information about senior living options: (866) 208-4318

2.9 from 31 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
2
1 stars
15

Overall Review of Arbor Place

common 13 reviews mention this

Staff and counseling support varies

Staff and counselors are described both as very caring and as dismissive.

Many residents say counselors and other staff were genuinely helpful, with some describing their support as life-changing and crediting staff for helping them stay sober. Others are much less positive, saying staff can be rude, unprofessional, or focused on enforcing rules rather than providing help. Several reviewers also raise concerns about responsiveness and follow-through when people ask questions or need assistance.

caveat 3 reviews mention this

Medication help is a recurring issue

Medication management is a recurring concern in resident feedback.

Some reviewers describe delays or gaps in getting medications, including reports of waiting long periods for help and not receiving proper medication. Others describe staff involvement with medications in ways they questioned, alongside complaints about broken systems. This comes up alongside the community’s stated focus on medication management support, but residents’ experiences are inconsistent.

caveat 5 reviews mention this

Rules and discharge decisions draw pushback

Strict rules and discharge decisions are a frequent source of frustration.

Several reviewers say they or others were kicked out quickly or discharged based on rule enforcement, with some describing it as harsh or inconsistent. A few positive reviewers acknowledge rules and restrictions can be tough, while still recommending the program overall. The most critical reviews specifically contrast the stated goal of help with what they felt was the way rules were applied.

caveat 2 reviews mention this

Billing and insurance problems appear

Some residents report billing and insurance handling problems.

A couple of reviews describe complaints about insurance falling through and about charges not being handled as expected. One reviewer says reimbursement didn’t happen before a holiday, and another describes repeated meetings and disputes after insurance issues. These concerns point to inconsistency in the administrative side of care.

caveat 2 reviews mention this

Getting answers can feel slow

Resident reports suggest communication can be slow or unresponsive.

Some reviewers describe waiting for contact, including delayed callback timing when urgent help was requested. Others mention sending emails and not receiving responses. Even when the community offers support services and coordination, the review feedback suggests follow-up timing can be a weak spot.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 32 resident community capacity 32 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chippewa Valley Regional (20 miles away) Chippewa Valley Regional (20 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Red Cedar Medical Center-Mayo Health System (0.5 miles)
  • Mayo Clinic Health System (0.5 miles)
  • Dunn County Health Care Center (0.7 miles)

Physicians

  • The Free Clinic of The Greater Menomonie Area (0.5 miles)
  • Marshfield Clinic Menomonie Center (0.5 miles)
  • ReforMedicine, s.c. (1 miles)
  • Dunn County Health Department (1.4 miles)
  • The Joyful Doc Clinic (1.5 miles)
  • Chippewa Valley Eye Clinic (1.9 miles)

Pharmacies

  • Red Cedar Pharmacy (0.5 miles)
  • Cpi Menomonie (1.1 miles)
  • The Medicine Shoppe Pharmacy (1.1 miles)
  • Medicine Shoppe (1.8 miles)
  • CVS Pharmacy (1.8 miles)
  • Medicine Shoppe (2.3 miles)
  • Walgreens (2.5 miles)

Places of Worship

  • Seventh Day Adventist Church (0.6 miles)
  • St Joseph's Catholic Church (1.3 miles)
  • St Paul's Lutheran Church and School WELS (1.4 miles)
  • St Paul's Ev Lutheran School (1.4 miles)
  • Love Church (1.4 miles)
  • Jesus Fellowship of Believers (1.5 miles)
  • First Congregational United Church of Christ (1.6 miles)

Theaters

  • Menomonie Theater Guild (0.7 miles)
  • CEC Theatres - Menomonie 7 Theatre (3.2 miles)

Restaurants

  • Cancun Mexican Grill (0.7 miles)
  • Culver's (1 miles)
  • Hang's Cuisine (1.4 miles)
  • Waterfront (1.7 miles)
  • Pub Bar (1.8 miles)
  • Log Jam (1.8 miles)
  • Subway (1.8 miles)

Cafes

  • Golden Leaf Cafe (0.8 miles)
  • The Blind Munchies Coffeehouse (1.5 miles)
  • Starbucks (2.4 miles)
  • Caribou Coffee (2.6 miles)
  • Downsville Coffee House (7.4 miles)

Parks

  • Wilson Park (1.4 miles)
  • Sanna Park (2.1 miles)
  • Wakanda Water Park (2.1 miles)
  • Sanna Park (2.2 miles)
  • Riverside Park (2.3 miles)
  • Hoffman Hills State Recreation Area (2.6 miles)
  • Devil's Punchbowl (3.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (2 miles)
  • U-Haul Neighborhood Dealer (2.4 miles)
  • Union Pacific Railroad Co. (2.8 miles)
  • U-Haul (3 miles)
  • U-Haul Neighborhood Dealer (10.4 miles)

Frequently Asked Questions

Where is Arbor Place?

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