River's Bend Health Services
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960 South Rapids Road, Manitowoc, WI 54220
For more information about senior living options: (844) 490-3973
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River's Bend is described as a leader in providing quality elderly care with exceptional resident wellness. The variety of activities and programs keeps residents engaged and happy. The staff's professionalism and warmth make River's Bend a welcoming place for those needing skilled nursing care. The nursing leadership, including the Nursing Director and Assistant Nursing Directors, are knowledgeable in managing complex and memory care needs. The facility is clean, organized, and managed by people who truly care about the residents. Families feel connected and supported, with staff helping to facilitate communication (e.g., FaceTime) during challenging times. The rehabilitation and therapy services are well-coordinated, offering multiple therapy types and helping residents regain independence.
The facility is chronically understaffed and reportedly cited by the state for inadequate staffing. Hallways are cluttered, creating an unsafe environment for residents. Management reportedly abandons the floor during outages and does not provide hands-on support. Coordination with pharmacies is poor, and staff lack papers detailing residents' medications for the day. Residents are allowed to smoke right outside the door, causing a persistent odor. Basic care is delayed (e.g., bathroom assistance) and meals are often cold or forgotten. There are safety lapses, such as not using gate belts for fall risks and not providing commodes, leading to injuries. The facility is described as dirty and not adequately cleaned, including patient bathrooms.River Bend Health and Rehab, a facility that appears in many people's discussions about elder care, has a spectrum of stories attached to it. On one end, families and residents describe a place that is clean, well-kept, and staffed by genuinely caring people who go above and beyond to help their loved ones recover and settle in. On the other end, others report serious concerns about staffing, safety, and day-to-day operations. Taken together, the comments paint a portrait of a home that can feel like both a lifeline and a source of frustration, depending on the day, the shift, and the individual caregivers involved.
A recurring thread in the negative accounts centers on staffing levels and workload. Several reviewers allege that the facility is chronically understaffed, with complaints that the administration has been cited for staffing shortfalls and that low census affects how care is delivered. In these reviews, hallways are described as cluttered, and the lack of hands-on management during internet outages or busy times leads to gaps in coverage on the floor. Specific safety concerns surface as well: a fall risk without the expected safety measures, such as not placing a gate belt, a broken commode, and meals that are missed or served late. One particularly troubling episode involves a resident who attempted to get to the bathroom without adequate assistance, resulting in a fall and injuries, followed by a lack of timely discharge processing or proper aftercare checks. The sentiment is clear: when staffing fails, basic safety and respect for orders and routines suffer.
There are also detailed, pointed critiques about medical and pharmacy coordination. In at least a couple of accounts, reviewers say that papers with residents' medications were not prepared or communicated to the floor staff, leaving nurses and aides without critical information about what residents should be taking that day. The problem is not simply paperwork; it translates into real-life consequences for residents who depend on precise medication schedules and clear documentation of pill regimens. The distress is deepened by episodes where patients were not monitored after medical events or procedures, or where the correct post-operative or post-procedure routines were not followed, contributing to a sense of insecurity about whether there is consistent, reliable oversight.
Smoke, odor, and sanitation also appear as persistent complaints. One reviewer notes that residents are allowed to smoke right outside the door, causing odors to permeate the surrounding areas. Others describe the overall environment as dirty or neglected, with explicit statements about bathrooms and other areas not being cleaned adequately. These sensory and cleanliness concerns add to the broader worry about whether the facility consistently maintains high hygienic standards and whether residents live in an environment that reflects the level of care they deserve.
Yet, despite the challenges voiced in negative reviews, there are equally robust testimonials to positive experiences. A number of residents and family members recount stays marked by compassionate, capable staff who treat residents with kindness and respect. For some, River Bend is a place where therapy and recovery are well-coordinated. Several comments describe rehab patients who benefited from a robust therapy program, with therapists, nurses, and aides operating in a cohesive team that keeps up with multiple therapy modalities - physical therapy, occupational therapy, and other specialized services - even during difficult periods like the Covid era. Families repeatedly praise the nursing leadership and assistant nursing directors for their knowledge and hands-on involvement in coordinating care, particularly for residents with dementia or memory challenges. The ability to tailor meals to individual preferences while maintaining healthy guidelines is also highlighted as a meaningful point of care.
The Covid years brought their own set of trials, and several posts highlight how River Bend managed to preserve connection and continue meaningful activity despite restrictions. Families describe staff who found ways to facilitate FaceTime calls and maintain relationships with residents when in-person visits were limited. Even as personal affection was constrained by safety protocols, reviewers recount staff who made a deliberate effort to convey warmth and attention, keeping residents engaged and feeling cared for during a time when many facilities struggled with similar limitations. In some accounts, administrators and caregivers alike are described as responsive and proactive, working to keep lines of communication open with families and to coordinate therapy sessions amidst safety constraints.
There is also a thread of long-term satisfaction from residents who feel valued over time. A few reviewers speak about living there for years, appreciating the staff's consistent kindness and the sense that they can rely on the people who are caring for them. For these residents, the experience is less about a single interaction and more about ongoing, daily relief - help when needed, cheerful assistance, and a general sense that the home is a place where dignity is preserved. Some families express deep gratitude for the way the staff handled a loved one's recovery journey, noting especially attentive care, clear communication, and a willingness to accommodate individual needs and preferences. When conversations turn to family love and loyalty, the tone shifts toward appreciation for small kindnesses and steady, patient care.
Finally, the reviews show a mix of impressions about the facility's environment and leadership. Several families describe River Bend as clean, organized, and well managed, with an administrator who is both caring and effective in guiding staff through complex care scenarios. There are stories of excellent experiences in which the facility's infrastructure - clean rooms, comfortable common areas, and well-coordinated routines - helps residents feel safe and respected. Conversely, other voices point to inconsistent experiences across shifts and days, where the overall environment felt chaotic or poorly prioritized, especially regarding response times to call bells, timely meals, and adherence to medical orders. This variance underscores a broader truth in elder care: the quality of experience can depend heavily on which staff members are present, how well communication is maintained, and how well leadership translates policy into day-to-day practice.
In the end, the collection of experiences at River Bend Health and Rehab is deeply nuanced. There are strong affirmations of compassionate, capable care and meaningful rehab outcomes that lift residents physically and emotionally, paired with pointed warnings about staffing shortages, safety lapses, and gaps in routine adherence that can undermine confidence and comfort. For families considering River Bend, the stories suggest a place with real strengths in therapy coordination, resident-centered care from several dedicated teams, and a responsive leadership core, tempered by ongoing concerns about staffing adequacy, safety safeguards, and consistent execution of medical and daily-care procedures. The overarching message is clear: the facility can be a haven of recovery and kindness, but it requires ongoing vigilance, clear communication, and a concerted effort to uphold safety and staffing standards every day.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.River's Bend Health Services, located in the charming city of Manitowoc, WI, offers a warm and inviting assisted living community designed to promote comfort and enhance the quality of life for its residents. With an array of amenities and comprehensive care services, River's Bend strives to create a supportive environment where individuals can thrive.
The community features a variety of well-appointed amenities tailored to meet the diverse needs and preferences of residents. Enjoy relaxation and pampering at the on-site beauty salon or unwind in the cozy gaming room. Residents can stay active and engaged with options such as a fully equipped fitness room and wellness center, while also having access to a small library for peaceful reading time. The outdoor spaces provide a perfect setting for leisurely strolls or enjoying nature’s beauty.
Dining at River's Bend is made special with restaurant-style offerings that cater to various dietary restrictions, ensuring that every meal is both nutritious and enjoyable. A dedicated dining room creates an inviting atmosphere for socializing during mealtimes.
Care services at River's Bend are centered around providing personalized assistance while promoting independence. Staff members are available 24 hours a day, offering support with daily activities such as bathing, dressing, transfers, medication management, and specially tailored diabetes diets. The emphasis on mental wellness ensures that residents have access to programs designed to nurture their emotional health.
The vibrant community life includes planned day trips, resident-run activities, concierge services, and fitness programs that encourage camaraderie among residents while fostering new interests and hobbies.
Conveniently located near essential amenities—a variety of cafes, parks for outdoor enjoyment, pharmacies for health needs, physicians for medical care, numerous restaurants, places of worship, theaters for entertainment, and hospitals—River's Bend Health Services ensures that residents are never far from what they need.
With transportation arrangements available for non-medical appointments as well as trips to medical professionals’ offices, River's Bend Health Services provides peace of mind through convenient mobility assistance.
Overall, River’s Bend Health Services is more than just an assisted living community; it’s a place where residents can feel at home while receiving the support they need to lead fulfilling lives amidst engaging activities in a beautiful setting.
River's Bend Health Services is located at 960 South Rapids Road, Manitowoc, WI 54220 in Manitowoc County, Wisconsin
River's Bend Health Services on seniors.fyi includes 11 photos including images showing interior, dining, building, landscaping, exterior, healthcare, lighting, wall art, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Trees
Landscaping
Lighting
Bathroom
Healthcare
