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3.7 from 30 reviews
5 stars
15
4 stars
7
3 stars
0
2 stars
1
1 stars
7
Overall Review of St Paul Elder Services
differentiator5 reviews mention this
Rehab stays are a core focus
Residents describe rehab-focused stays, including short-term recovery and skilled nursing needs.
Multiple residents and family members discuss rehab as a reason they chose or used St. Paul Elder Services, including knee replacement recovery, rehab after a fall, and post-surgery rehab. Reviews also reference a swing-bed rehab unit and a rehab-focused experience with differing room setup than long-term care. The community’s care services list daily living assistance, meal preparation, medication management, and therapy support, aligning with how families describe hands-on recovery time.
common16 reviews mention this
Caring staff is a consistent theme
Many reviews emphasize staff members who care about residents.
Across reviews, families describe staff as polite, kind, and supportive, and several say they felt their loved ones were taken care of. Some write about day-to-day reassurance and responsive help, while others praise specific moments of comfort during difficult transitions. Not every review is positive about staffing, but even the critical comments typically still acknowledge staff behavior in some form, with the main issues focusing on execution and attention rather than total indifference.
common4 reviews mention this
Activities and wellness keep days full
Residents and families mention regular activities and organized programming.
Several reviews describe scheduled activities that go beyond basic pass time, including religious services and group activities, plus board games and other programming. One reviewer specifically highlights exercise classes and multiple types of events like movies, bingo, and seminars. This matches the on-site emphasis on scheduled daily activities, fitness programming, and a wellness center, with many families saying their loved ones enjoyed participating when possible.
caveat5 reviews mention this
Staffing, communication, and medication issues
Some residents report serious problems with staffing attention and follow-through.
A subset of reviews describes breakdowns in care, including concerns about medication being given incorrectly and delays in getting assistance after calling. Other reviews report missed hygiene needs, communication gaps, and difficulty getting timely responses from staff. There are also complaints tied to staffing levels during rehabilitation, including situations where residents were left without adequate help and then escalated to transfer. Even when the director is described as acting quickly in one case, the overall theme is that staffing and coordination can fail at critical moments.
caveat2 reviews mention this
Pricing is a mixed fit
Pricing comes up as a concern for some families and a value for others.
One reviewer says the facility was over their price range, even while describing the building and staff positively. Another family member rates the experience as good and says the price was worth it for the care and room setup they received. Because these remarks pull in different directions, costs appear to depend on the unit and length of stay a family is comparing.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
129 resident community capacity
Studio apartments
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Outagamie County Regional (12 miles away)
Austin Straubel International (16 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Videos
Nearby Places of Interest
Physicians
Kaukauna Clinic (0.1 miles)
Dr Ebben (0.4 miles)
Affinity - Patriot Drive Clinic (3 miles)
Valley Periodontics (3.8 miles)
Surgery Center Association of Wisconsin (3.9 miles)
St Paul Elder Services on seniors.fyi includes 5 photos including images showing natural light, landscaping, dining, interior, windows, office, workspace, garden, and more.
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Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.
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