316 East 14 Th Street, Kaukauna, WI 54130
For more information about senior living options: (844) 490-3973
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The reviews about St. Pauls reveal a striking contrast in how people experience the facility. On one hand, there are voices that speak warmly about the place, praising the staff, the environment, and the opportunities for residents to stay engaged. On the other hand, there are strongly negative accounts that describe serious shortcomings in care and communication, painting a picture of a facility where expectations of safety and dignity sometimes collide with troubling lapses. Taken together, the remarks form a mosaic of opinions that suggest real strengths alongside notable concerns.
Several reviewers open with praise, highlighting the facility as a solid or even excellent option for elderly residents. One post starts with a blunt, almost stunned, acknowledgment of compensation issues, noting pay of "$12.50 an hour," but the surrounding sentiment moves quickly to the positive - calling St. Pauls a "great place for the elderly" with "nice staff." Others echo this sentiment, describing the staff as caring and the overall environment as "beautiful" and "clean." For these reviewers, the standout feature is the people - the caregivers, activities staff, and other team members who seem to take the time to connect with residents and to foster a sense of community. They recount positive experiences of engagement, expressive by phrases like "The staff really cares about the residents," and they emphasize satisfaction with activities offered and the general atmosphere of warmth and attentiveness.
Yet the same facility is also the subject of a number of damning, quite specific accusations from other reviewers. One person writes that there have been "dozens of negative experiences" at the home, alleging serious problems such as "drunk caretakers," providing the wrong medications, and repeatedly lying to cover up mistakes. The writer does not mince words about their distrust and dissatisfaction and even singles out a specific administrator, suggesting that "Sandra should resign or be fired and get someone decent in there." This thread of criticism casts doubt on the reliability of care in the eyes of that reviewer, implying a pattern of behavior that compromises residents' safety and well-being.
A particularly stark negative account focuses on the rehab unit, describing concrete failures in daily care. The reviewer claims their grandfather went an entire week without being showered, despite daily requests. Food is said to have arrived cold, and there was a prolonged wait - over an hour - for assistance after pushing the call button. The reviewer concedes that the staff come across as polite, but argues that communication is lacking and that many workers seem to be "working to keep their jobs rather than assist patients with their needs." The overall takeaway from this account is a clear warning: if you value your loved one's quality of life, this reviewer urges you not to send them to the rehab unit, underscoring the perceived difference between courteous behavior and substantive, reliable care.
In contrast to the negative experiences, other reviewers offer stories of highly positive, even heartening care. One family notes that their mother "took great care" at St. Pauls and that the staff genuinely cares about residents. They describe a nice, clean place where their mom enjoyed the activities and felt positively about the environment and the people there. Another reviewer shares a deeply affirmative perspective: a grandmother spent a year at the home and the family was "more then impressed with the support of the staff." They express heartfelt gratitude to everyone who touched their lives and helped their grandma live comfortably during a difficult time, a sentiment reinforced by a strong recommendation - "I would recommend this facility to anyone!!!" with a full endorsement and a five-star vibe, as reflected by their closing message and emoji.
Further adding to the mixed picture is a brief, pointed remark that labels the place as "Nice Catholic place" but juxtaposes that with a moral accusation: "They should go to confession for lying." This line encapsulates the tension some reviewers feel between the visible, everyday kindness and the more troubling concerns about truthfulness or transparency. It hints at a cultural or ethical dimension that some families consider relevant when evaluating the integrity of care and communications, even when day-to-day interactions with staff are courteous and professional.
What emerges from these varied experiences is not a single verdict but a complex portrait. The facility appears to offer a clean, engaging, and often compassionate environment for many residents, with staff who are described as caring and involved in activities and daily life. At the same time, there are serious, specific allegations about neglect, medication safety, and deception that cannot be dismissed lightly. The strongest takeaway for someone evaluating St. Pauls may be to recognize both sides of the spectrum: the potential for truly excellent, patient-centered care, balanced against the possibility of significant lapses that can profoundly affect a resident's well-being. Prospective families would likely benefit from visiting in person, speaking with multiple staff members, and asking pointed questions about daily routines, communication protocols, medication handling, and how concerns are escalated and resolved, so they can determine whether this facility aligns with their loved one's needs and their own expectations for care.
St. Paul Elder Services Adult Day Service in Kaukauna, WI is an assisted living community that offers board and care home services as well as specialized memory care for individuals with dementia or mild cognitive impairment. The community provides a range of amenities to ensure that residents are comfortable and have access to all necessary resources. These amenities include cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor spaces, telephone service, and Wi-Fi/high-speed internet.
In terms of care services, the community provides 24-hour supervision to ensure the safety and wellbeing of residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive the necessary medical attention and personalized care they require. Specialized programs for mental wellness and memory care are available for those with dementia or mild cognitive impairment.
Residents at St. Paul Elder Services Adult Day Service benefit from a variety of nearby amenities. There are two cafes and twenty-two restaurants in close proximity to provide dining options outside of the community. Eight parks offer opportunities for outdoor recreation and relaxation while nine pharmacies ensure easy access to medication needs. Additionally, there are seven physicians located nearby for medical consultations or appointments. Two places of worship are also within reach for those seeking spiritual guidance or religious services within their community.
Overall, St. Paul Elder Services Adult Day Service offers a comprehensive range of services to meet the needs of its residents in a supportive and caring environment. With its diverse amenities and convenient location near various essential establishments, this assisted living community promotes comfort, independence, and enrichment for its residents while ensuring their overall health and wellbeing.
St Paul Elder Services Adult Day Service is located at 316 East 14 Th Street, Kaukauna, WI 54130 in Outagamie County, Wisconsin
The features offered by St. Paul Elder Services Adult Day Service are crucial in supporting individuals with dementia or Alzheimer's disease, as they address both the physical and emotional needs of residents. Assistance with dressing, bathing, and transfers enhances personal dignity while promoting independence, which is vital for self-esteem. Medication management ensures that residents receive their prescriptions timely and accurately, thereby reducing the risk of complications associated with missed doses. Meal preparation tailored to dietary needs not only provides nutrition but also fosters social interaction during mealtimes. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordinated efforts with health care providers. The structured assistance with activities of daily living helps maintain routine and stability in an individual's daily life. Continuous 24-hour supervision allows caregivers to respond promptly to resident needs while ensuring a safe environment. Programs focused on mental wellness and specialized memory care provide cognitive stimulation and emotional support tailored to various stages of cognitive decline, enhancing overall quality of life for individuals experiencing mild cognitive impairment or more advanced conditions.
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