Green Bay Health Services
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1640 Shawano Avenue, Green Bay, WI 54303
For more information about senior living options: (844) 490-3973
Green Bay Health Services offers private room accommodations at a monthly cost of $4,650. This pricing positions it slightly above the county average in Brown County, where similar private rooms are available for approximately $4,584, and significantly higher than the overall state average in Wisconsin, which stands at around $4,339. While Green Bay's rates may be higher than its immediate surroundings and the broader state landscape, this can reflect various factors such as enhanced amenities, specialized care options, or staff-to-resident ratios that contribute to the quality of services provided. This nuanced pricing situation encourages potential clients and their families to weigh the benefits of choosing Green Bay Health Services against other available options within the region.
| Floor plans | Green Bay Health Services | Brown County | Wisconsin |
|---|---|---|---|
| Private | $4,650 | $4,584 | $4,339 |
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The nurses and staff treated her with kindness and respect, making her feel at home. The facility was clean and welcoming, and the kitchen staff prepared wonderful meals. The care was outstanding, with open communication and staff going above and beyond. The rehab experience was excellent: the floor staff were amazing, the meals were excellent, and the therapy staff were tremendous. The Cares Champion and the management demonstrated genuine care for residents. Green Bay Health Services is considered the first facility they would call for future needs. There is an awesome group of employees at the facility. The Medicare Rehab wing provided professional and kind care from nurses, CNAs, and therapists.
The facility is described as a hellhole and unsafe for loved ones. A resident was left in a recliner for 19 hours, soaked in urine. Residents were overmedicated with benzodiazepines, with hospice thinking one was actively dying until meds were cut back. A state investigation found serious problems with medication passing and overall care. Guardianship was filed behind the family's back, and the resident's money was taken. The work environment is toxic, with staff focused on overtime and care that is lacking. Rooms and bathrooms were dirty, beds were not made, medications were late, and meals were described as horrible.The collection of voices about Green Bay Health Services reads like a country road with both bright, sunlit stretches and rough, potholed sections. Some families and residents speak with warmth and gratitude, describing caregivers who treated loved ones with kindness, respect, and a sense of being at home. Others tell stories of fear, neglect, and systemic problems that left them shaken and, in heartbreaking cases, convinced that their relatives were not safe or properly cared for. Taken together, the reviews paint a facility that can feel like two different places depending on who is there to experience it.
On the positive side, several accounts highlight genuinely compassionate care. One reviewer recalls how their grandmother's stay was marked by outstanding care, with nurses and staff showing kindness, respect, and a comforting, home-like atmosphere. Cleanliness and a welcoming environment are repeatedly praised, and meals are singled out as a pleasant surprise - the kitchen staff delivering meals that the residents enjoyed. Communication is emphasized as a strong point in some cases, with staff going above and beyond and patients and families feeling listened to. A different positive note comes from a family that relied on rehab services for a loved one: the floor staff were described as amazing, meals were excellent, and therapy services were "tremendous." The family also appreciated the dedication of the Cares Champion and perceived a management culture that genuinely cared, enough to consider the facility their first call if needed again. Even within mixed experiences, there are clear affirmations of professionalism, kindness, and quality care in the Medicare Rehab wing where the nurses, CNAs, and therapists were described as professional and kind, providing 5-star service in the areas they could reach.
Yet alongside these glowing memories, a chorus of troubling experiences cannot be ignored. A number of reviewers describe dangerous or alarming situations that raise questions about safety, staffing, and accountability. One account warns that a loved one was released in a condition that left her unable to walk stairs or manage her medication schedule, calling for careful consideration before sending anyone there. Others recount outright fear and distress: a "true hellhole" where a mother died after a fall and where neglect, unsafe conditions, and even financial exploitation were alleged so forcefully that the reviewer claimed to be pursuing legal action and justice. The strongest negative voices describe a pattern of neglect - falls that were not adequately protected against, prolonged periods in chairs or recliners with soiled conditions, meals and hydration neglected, and medications mismanaged or overmedicated. In one dramatic narrative, a grieving daughter claimed a state investigation had found serious issues, asserting that her mother died of extreme malnutrition after being neglected and overdosed for a period of time. Another reviewer voiced fears of guardianship maneuvers and accusations of the facility attempting to seize a resident's money, painting a picture of systemic exploitation rather than care. The rhetoric is grim, but it reflects a specific, vehement perception of episodes that families say they witnessed.
The criticisms extend to management and the culture of care. Several reviews point to problems with leadership and accountability on the floor. Names surface in these accounts - Kim, the manager; Heather, the head of nursing; Casey, the ADON; and Kirsten, the returning ED - along with mentions of a "toxic work environment," backbiting, and a perceived focus on overtime or financial concerns over patient well-being. A reviewer described a nurse who, after a grievance for neglect, was allowed to return to work without proper follow-through on investigations, fueling distrust in the system. Others recount delays in basic protections for residents: screens not fixed, windows left without proper safeguards, and beds or rooms not being adequately maintained. In one poignant vignette, a family recounts bedside neglect and a nurse's cover-up in a report, followed by a perception that the facility's leadership protected the wrongdoers rather than the residents. Overall, the negative experiences center on a perceived gap between the facility's stated commitment to care and the lived reality of residents and families dealing with safety, dignity, and financial concerns.
There are also reminders of the ongoing challenges that facilities face in staffing and operations. A number of reviewers note that staff shortages contribute to lapses in care, delays in meals, and slow responses to calls for assistance. Some express frustration at items going missing or being misfiled, and at the sense that the resident's well-being is not always prioritized in day-to-day routines. A few accounts balance this by acknowledging that, with adequate staffing, there are dedicated professionals who strive to do their jobs well, sometimes delivering excellent care in rehabilitation and routine daily needs. The tension between "short-staffed but diligently trying" and "well-staffed and neglect-free" threads through multiple stories, underscoring how critical consistent staffing and leadership are to the experience of every resident.
In the end, the reviews present a facility that embodies a spectrum of realities. For some families, Green Bay Health Services has provided compassionate, high-quality care, robust communication, and a sense of security during vulnerable times. For others, the facility has signaled caution, with alarming allegations of neglect, unsafe conditions, and heavy-handed management practices that threaten resident safety and dignity. What stands out across all voices is a call for vigilance: to prospective residents and families to ask hard questions about safety, staffing, and accountability; to the facility to review and strengthen policies around falls prevention, medication management, cleanliness, and respectful treatment; and to regulators and advocates to continue monitoring and transparency so experiences can align more consistently with the best intentions suggested by some staff and families.
125 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin Straubel International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Green Bay Health Services is an assisted living community located in Green Bay, WI. Our community offers a wide range of amenities to enhance the quality of life for our residents.
Our residents can enjoy a beauty salon to keep looking their best, as well as cable or satellite TV for entertainment. We provide community-operated transportation to allow residents to easily access nearby locations. Our computer center is available for residents to stay connected with loved ones and engage in online activities.
Meals are served in our dining room, offering restaurant-style dining with special attention given to dietary restrictions and diabetes diets. For those who prefer a more private setting, kitchenettes are available in each resident's living space.
We understand that wellness and social engagement are important aspects of senior living, which is why we offer a variety of amenities to support these needs. Residents can stay active in our fitness room or participate in planned daily activities and resident-run activities. Our gaming room provides additional entertainment options, while our small library offers a quiet space for reading and relaxation.
Green Bay Health Services prioritizes the comfort and convenience of our residents by offering move-in coordination services and housekeeping services. Residents can enjoy outdoor spaces such as gardens or utilize our wellness center for additional health support.
In terms of care services, we provide 24-hour call system and 24-hour supervision for added security and peace of mind. Our staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their necessary medications on time.
Additionally, we have established partnerships with local pharmacies, physicians, hospitals, cafes, parks, places of worship, theaters, and restaurants to ensure easy access to various resources within the community.
At Green Bay Health Services, we strive to create a supportive environment where seniors can age gracefully while receiving the assistance they need.
Green Bay Health Services offers private room accommodations at a monthly cost of $4,650. This pricing positions it slightly above the county average in Brown County, where similar private rooms are available for approximately $4,584, and significantly higher than the overall state average in Wisconsin, which stands at around $4,339. While Green Bay's rates may be higher than its immediate surroundings and the broader state landscape, this can reflect various factors such as enhanced amenities, specialized care options, or staff-to-resident ratios that contribute to the quality of services provided. This nuanced pricing situation encourages potential clients and their families to weigh the benefits of choosing Green Bay Health Services against other available options within the region.
Green Bay Health Services is located at 1640 Shawano Avenue, Green Bay, WI 54303 in Brown County, Wisconsin
Yes, Green Bay Health Services allows both dogs and cats.
Green Bay Health Services on seniors.fyi includes 9 photos including images showing landscaping, building, exterior, wall art, interior, windows, trees, physical therapy, and more.
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Interior
Building
Architecture
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Landscaping
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