Ccc Of West Green Bay
Save1760 Shawano Avenue, Green Bay, WI 54303
For more information about senior living options: (844) 490-3973
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The staff at Crossroads care deeply about residents and work hard. They took great care of my sister and were comforting in her final days. Memories Hospice is described as great as well. The staff are angels who truly love what they do. Tristan in admitting and Laura in physical therapy went above and beyond to keep families informed. Lora helped greatly with discharge planning and is compassionate and nonjudgmental. Most CNAs are hardworking and supportive to the client. The rehab teams (PT/OT) are outstanding and the staff are knowledgeable and compassionate. ManorCare West provides excellent rehab, with occupational and physical therapy among the best and nursing staff top-notch. ManorCare West is praised for deaf-friendly options and interpreters, showing strong commitment to accessible communication.
Nicole is described as having a nasty attitude and being unprofessional. Clients' clothes and wheelchairs were covered in puke, appearing dried-on and unsanitary. The facility is not a place to bring a loved one for nursing home care, described as very sad. The facility's negligence is described as horrific. The facility is under-staffed and minimally resourced to meet patients' needs. Residents wait five minutes or more after pressing the call button to use the bathroom. The phone system causes many dropped calls and poor communication; questions are often not answered. The medical staff are described as terrible; the doctor in charge changed prescribed medications, making the stay miserable.Across these accounts, Crossroads and ManorCare West share a common thread: staff who work incredibly hard and genuinely care about the residents they serve. Families repeatedly describe the teams as loving and patient, with staff going the extra mile to comfort, inform, and advocate for those in their care. One reviewer speaks of the staff's compassion in the most intimate moments, noting that in her sister's final days, the caregivers provided not only medical support but emotional solace, turning a difficult time into something more bearable. The presence of Memories hospice alongside the bedsides of Crossroads is also singled out as a valuable source of warmth and reassurance, with many residents and families referring to the team as angels who really love what they do.
Within this caring culture, a few individuals stand out for consistently supporting families and residents. Tristan in admissions and Laura in physical therapy are repeatedly mentioned as going above and beyond to keep everyone informed and to handle the influx of questions and calls. Lora is praised for her work with discharge planning, described as compassionate and nonjudgmental toward people in all circumstances. The sentiment that "most CNAs were hardworking and supportive/positive" reinforces that everyday care - help with daily needs, mobility, and rehabilitation - often shines brightest, even when other issues arise. There are minor hiccups, too, such as a small loss of personal items like shoes, but even then the team is quick to respond, with Tristan locating missing clothes in laundry, illustrating a generally responsive, team-oriented approach.
The rehabilitation experience itself is frequently highlighted as a standout feature. Reviewers call the therapy staff "awesome," "knowledgeable and compassionate," and describe therapy as a driving force behind meaningful progress. Amy and Stepha are cited as fantastic therapists who motivate patients, while Joanne and Deanna in therapy are described as having extensive experience and a genuine ability to connect with residents. The positive tone about physical therapy and occupational therapy sits alongside praise for the nursing and CNA teams, indicating that residents feel they receive comprehensive, respectful rehab services. Some reviews also note that while the therapy is strong, there is room for improvement in other areas like food variety.
Not every note is positive, however. A few entries raise concerns about attitudes and safety. One reviewer mentions a "nasty attitude" from a staff member named Nicole and describes a scene of unsanitary conditions - clothes and a wheelchair covered in what looked like dried vomit. Other comments point to longer wait times for changes in care, communication gaps between departments, and instances of claimed miscommunication about orders that were in fact sent by a physician. There are statements about faulty equipment, blood pressure readings that would be alarming for a living patient, and long delays when a resident falls or presses a call button. Several readers describe under-staffing and insufficient resources to meet all patients' needs in a timely way, with calls sometimes going unanswered or misdirected on the phone system, leading to a sense of being bounced between departments or left in the dark.
In contrast to the mixed experiences, some residents and families share deeply positive, near-universal praise for ManorCare West. One reviewer who spent a substantial portion of a month there highlights the exceptional care from the occupational and physical therapy teams, describing them as among the best they have encountered. The nursing staff is called top-notch, consistently helpful and present when needed. This same individual expresses willingness to return for future care, signaling high overall satisfaction with the rehab and nursing components. There is also gratitude for the administrative and support staff who manage daily operations with visibility and a helping hand when needed. While there are notes about improvements - particularly in the dining options - the overarching impression is one of strong competence and heartfelt care.
A distinguished and forward-thinking element of ManorCare West is its commitment to accessibility for deaf and hard-of-hearing residents and families. The facility is praised for offering a deaf-friendly option that includes an interpreter for intake and important meetings, which many families had to advocate for elsewhere. The staff's ability to communicate through mime, gestures, writing, and simple smiles creates a welcoming environment for deaf residents, underscoring a culture of inclusion and adaptability. This approach is described as refreshing and reassuring, reinforcing that the staff are not only clinically capable but emotionally attuned to diverse communication needs.
Overall, these experiences paint a nuanced portrait of Crossroads and ManorCare West: places where exceptionally caring, dedicated staff can deliver outstanding rehab, comforting end-of-life support, and accessible communication, even as some days reveal gaps in communication, staffing, and sanitation. For families seeking rehabilitation or nursing care, the stories suggest that the strongest strengths lie in the people - the nurses, CNAs, and therapists who show up with empathy, expertise, and perseverance. The most persistent caveats involve operational challenges, from wait times and department coordination to phone system reliability and basic housekeeping. Yet even within that complexity, the sense that many caregivers strive to honor residents with dignity, respect, and genuine human connection comes through clearly, offering a hopeful perspective for anyone considering these facilities.
105 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin Straubel International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The CCC of West Green Bay in Green Bay, WI is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community has a beauty salon for those who want to look their best, as well as cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to use.
Dining at CCC is restaurant-style, with special dietary restrictions accommodated. Meals are prepared and served by the staff and there is also a kitchenette available for residents who prefer to cook their own meals. Housekeeping services ensure that the living spaces remain clean and tidy.
Residents have access to various recreational spaces within the community, including a fitness room, gaming room, small library, and outdoor garden area. Wi-Fi/high-speed internet is provided throughout the community for staying connected online.
Care services at CCC include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. Medication management and diabetes diets are offered for those with specific health needs. Mental wellness programs are provided to support emotional well-being.
CCC is located near numerous amenities in the surrounding area. There are two cafes, five parks, 13 pharmacies, 43 physicians, 28 restaurants, one place of worship nearby. Additionally, there are seven hospitals in close proximity for any medical needs.
Residents at CCC can enjoy concierge services and participate in fitness programs organized by the community. Planned day trips provide opportunities for exploration outside of the community walls while resident-run activities offer social engagement within the community itself. Scheduled daily activities ensure that there is always something happening for residents to enjoy.
Overall, CCC of West Green Bay provides comfortable assisted living accommodations with various amenities and care services available to support the well-being of its residents.
Ccc Of West Green Bay is located at 1760 Shawano Avenue, Green Bay, WI 54303 in Brown County, Wisconsin
Ccc Of West Green Bay on seniors.fyi includes 5 photos including images showing healthcare, interior, exercise equipment, physical therapy, bedroom, windows, building, outdoor, and more.
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