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3.4 from 40 reviews
5 stars
18
4 stars
6
3 stars
1
2 stars
2
1 stars
13
Overall Review of Ccc Of West Green Bay
common29 reviews mention this
Staff care is consistently highlighted
Residents describe caring, responsive staff, alongside a few complaints about professionalism and follow-through.
Across many reviews, residents and families say the staff takes time to help, communicates, and treats people with dignity and respect. Several comments praise nurses and therapists for being knowledgeable and compassionate, including support during rehab and difficult situations. A smaller set of reviews is much harsher, citing unprofessional behavior, neglect, poor department coordination, and troubling hygiene. Overall, the reviews point to strong day-to-day support for many families, with clear concerns from others about reliability and cleanliness.
common8 reviews mention this
Rehab therapy receives strong praise
Physical and occupational therapy stand out in resident feedback for quality and progress.
Multiple reviews focus on rehabilitation, describing PT and OT as outstanding and helpful. Some residents specifically mention therapy teams taking time to explain goals and working toward them. While most rehab feedback is positive, at least one reviewer says therapy was the only good part of their stay and another frames rehab as excellent even when other experiences were mixed. Taken together, rehab services appear to be a major reason families felt confident or satisfied.
caveat5 reviews mention this
Dining is uneven for some
Dining gets mixed feedback, with some praising meals and others wanting more variety.
Some reviews directly praise food quality, including comments that meals are delicious and that rehab food is very good. Others describe food service as an area needing improvement, noting that some meals are excellent while others are not. There are also mentions of diet needs, with one reviewer saying the team understood special dietary restrictions but wishing there were more food options. Overall, dining quality appears to vary based on what’s being served and the resident’s needs.
caveat2 reviews mention this
Call and department communication concerns
A few reviews describe breakdowns in communication and phone access for residents and families.
Some families report difficulty reaching residents, including dropped calls and trouble getting a response through the phone system. Another review criticizes communication between departments and describes being given vague responses instead of follow-up on questions or concerns. These complaints stand out because they affect real-time updates and coordination for family members. The rest of the reviews more often emphasize staff being responsive, but these issues are recurring in the negative feedback.
caveat2 reviews mention this
Cleanliness and wait-time complaints
A small number of reviews cite serious cleanliness problems and delayed assistance.
A couple of negative reviews describe conditions they found unsanitary, including reports of vomit and a very dirty bathroom experience. Those same reviews also describe delays after residents press the call button, framing the waits as a problem when assistance is needed quickly. While many other comments describe staff as attentive and supportive, these concerns point to inconsistent day-to-day cleanliness and response times for some residents. If cleanliness and timely help are priorities, these reviews are the ones to focus on.
caveat3 reviews mention this
Understaffing affects response times
Some residents and families report staffing shortfalls that can lead to long waits for care.
One review explicitly mentions being understaffed and minimally resourced to meet patient needs effectively. Another describes waiting several minutes to use the bathroom after pushing the call button. A third review goes further, describing a wait of about 30 minutes for someone to respond after a fall and call button alert. While many other reviews praise staff effort and availability, these comments consistently tie negative experiences to staffing and timeliness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
105 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Austin Straubel International (5 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Saint Marys Hospital (0 miles)
HSHS St. Mary's Hospital Medical Center (0.1 miles)
Mason Manor Retirement Cmnty (0.9 miles)
avIVa Infusions (2.1 miles)
Bellin Memorial Hospital (3.3 miles)
St Vincent's NICU (3.5 miles)
Bellin Health Cardiology Associates - Green Bay (3.5 miles)
Physicians
Lorraine Jackson, MD (0.1 miles)
Janet Johnson, MD (0.1 miles)
Padraic Obma, MD (0.1 miles)
Radiology Chartered (0.1 miles)
Karen Lane DO (0.1 miles)
Lamers Andrew Prevea Heartcare Green Bay (0.1 miles)
Ccc Of West Green Bay on seniors.fyi includes 5 photos including images showing healthcare, interior, exercise equipment, physical therapy, building, outdoor, plant, treadmill, and more.
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Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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105 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Austin Straubel International (5 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Comprehensive amenities with 24/7 nursing/supervision and active programs.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Is In-Home Healthcare Tax Deductible? Your Comprehensive Guide
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts
