Dining is a clear point of difference, with residents reporting both standout meals and serious frustration.
Several residents describe meals as outstanding, and one rehab stay reviewer specifically praises the food and the dietary team. Another resident says breakfast and lunch were acceptable most of the time, while the evening meal was often simpler. Other reviews are much less positive, including reports of cold, tasteless food and concerns about how diabetic and other restricted diets were handled. The community also offers restaurant-style dining and supports special dietary restrictions, including diabetes-related diet plans.
common4 reviews mention this
CNA care is central
CNA care is the most consistently praised day-to-day support residents mention.
Multiple reviews highlight CNAs as doing the hands-on work with kindness, gentleness, and attentiveness. One resident specifically calls out CNA tireless work ethic during a rehab stay, while another credits CNAs with keeping patients comfortable and clean despite heavy workload. Even in negative experiences, one reviewer points to specific staff members as genuinely caring, reinforcing that personal care from frontline caregivers shows up across feedback. The community also lists assistance with daily living, meal preparation and service, and medication management as part of resident care services.
common2 reviews mention this
Therapy can make the difference
PT and OT support appears to strongly shape rehab outcomes for some residents.
One week-long rehab reviewer says PT and OT staff were professional and knowledgeable, and that they taught skills they could use after discharge. Another review is sharply critical overall, but still singles out that the physical/occupational therapists were great and helped with care progress. Across these comments, therapy support is treated as a key factor in how residents feel during recovery.
caveat4 reviews mention this
Staffing and response times vary
Residents describe long waits for help and occasional signs of understaffing.
Some reviews describe slow response after pressing the call light, including reports of waits around 25 minutes and up to 45 minutes or longer. One resident also describes extended wait times on a busy floor and mentions needing longer than expected for help to reach their room. In another review, a resident observes staff presence at the nurses station without it feeling busy. While other reviews praise staff, these comments consistently point to variability in responsiveness during care needs.
caveat3 reviews mention this
Communication and follow-through criticized
Several families report breakdowns in updates, follow-through, and coordination.
A family member describing an out-of-state move says communication stopped and updates were not provided after weeks. Another review cites promises during admissions that were not followed, including delays in getting equipment needed for repositioning and chair support that did not match post-stroke needs. One more account mentions lack of communication during a medical emergency and says they were not notified before learning later. Together, these reviews focus less on daily hands-on care and more on how reliably the facility communicates and delivers on what it says.
common4 reviews mention this
Cleanliness and condition stand out
Many residents and families comment on cleanliness, while a smaller number raise odor and room-condition concerns.
Several positive reviews describe the building as clean, well kept, newly remodeled, and comfortable or relaxing. One resident also emphasizes that the atmosphere feels comfortable and that staff take care to keep things clean for residents and visitors. On the other hand, at least one negative review reports an unpleasant smell and describes room conditions as unacceptable. This combination suggests that presentation and cleanliness are generally valued, but room experience may vary.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
60 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Austin Straubel International (10 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Brown County Community Treatment (0.2 miles)
Aurora BayCare OB/GYN (1.6 miles)
Aurora BayCare Emergency Department (3.2 miles)
Abmc - Nicu (3.2 miles)
ABMC Resource Library (3.3 miles)
Abmc - Icu (3.3 miles)
ABMC - Security Office (3.3 miles)
Physicians
Milo C Huempfner Department of Veterans Affairs Outpatient Clinic (0.3 miles)
Nicolet Psychiatric Center (0.6 miles)
Forefront Dermatology Green Bay, WI - Superior Road (2.4 miles)
Donald Massenburg, MD, PhD (2.4 miles)
Prevea Clinic (2.4 miles)
Rai Ashok Prevea Orthopedics (2.4 miles)
Aurora Occupational Health & Wellness (2.7 miles)
Restaurants
Escapades (0.7 miles)
Subway (1.5 miles)
Taco Bell (1.6 miles)
Highland Pub & Grill (1.9 miles)
The Black Sheep Pub and Grill (2.3 miles)
Uncle Mike's Bake Shoppe (2.4 miles)
Culver's (2.4 miles)
Parks
Dog Walking Street (1.1 miles)
Christa McAuliffe Park (1.8 miles)
Farlin Park (2.4 miles)
Pharmacies
Walgreens (1.6 miles)
Aurora Pharmacy (2.8 miles)
Walgreens (2.8 miles)
Aurora Pharmacy (3 miles)
Aurora Pharmacy (3.2 miles)
Walgreens (3.3 miles)
Streu's Pharmacy Bay Natural (3.4 miles)
Cafes
Julie's Cafe & Catering (2.6 miles)
Panera Bread (2.7 miles)
Theaters
Green Bay East Cinema Green Bay, Wi (2.7 miles)
Places of Worship
Sisters of St Francis of the Holy Cross (2.8 miles)
Edenbrook Of Green Bay on seniors.fyi includes 11 photos including images showing interior, building, landscaping, bedroom, reception, outdoor, office, flag, and more.
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