Crossroads Care Center Of Fond Du Lac

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Crossroads Care Center Of Fond Du Lac

115 East Arndt Street, Fond Du Lac, WI 54935

For more information about senior living options: (844) 490-3973

3.9 from 17 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
0
1 stars
4

Skilled Nursing Facility

Overall Review of Crossroads Care Center Of Fond Du Lac

Pros

  • pro The care was described as the best they've ever had, with upfront, friendly CNAs and cheerful nurses who do a fantastic job.
  • pro The resident is very comfortable there, with highly qualified staff and friendly, timely, and experienced personnel.
  • pro The family received excellent care; Crossroads had the best care of the facilities they visited.
  • pro The crew provides great service.
  • pro The staff are absolutely wonderful, caring, and dedicated to the residents.
  • pro The staff are kind and caring, and they work hard to provide quality care and support.
  • pro The place is great, with very kind nurses and staff.
  • pro The resident was treated with care and compassion and was happy with their stay.
  • pro Cynthia was helpful, the staff were accommodating and friendly, and the resident felt safe and at home, making Crossroads highly recommendable.

Cons

  • pro They were not happy with their rehab due to miscommunication with staff, and therapy wasn't progressing as expected; they had no faith in the place.
  • pro They do not recommend this place whatsoever; the reviews are deceiving and the facility is dirty and smelly.
  • pro The care their loved one received was terrible, with call lights taking over an hour to answer and pain going unaddressed.
  • pro The second-floor bathroom was very gross, with poop on the toilet seat.
  • pro They would give fewer stars if possible.
  • pro They warned others to tour the facility and be cautious before deciding (including checking the second floor).
  • pro They would tell others to run, not walk, to any other care center.

Review

Crossroads Care Center of Fond du Lac is best suited for seniors who need skilled nursing or post-acute rehabilitation and want a care team that shows up with warmth, competence, and a hands-on attitude. Families evaluating options for a loved one who benefits from frequent caregiver interaction, clear communication, and a steady routine will find this community's strongest asset in its staff. The care model emphasizes day-to-day responsiveness and a therapy contingent that can push progress when there is buy-in from both resident and caregivers. For residents who prize a welcoming, home-like feel and steady, personable attention from nurses and aides, Crossroads can deliver meaningful resident-focused outcomes.

Those weighing alternatives should consider scenarios where pristine cleanliness and consistently flawless operations are non-negotiable. Several reviews flag areas for improvement around cleanliness and maintenance, with specific mentions of dirt and odors in certain spaces and a suggestion to tour more than the first floor to see the true environment. Miscommunications around rehab goals also surface in some accounts, signaling that families who cannot tolerate gaps in therapy planning or who require unwavering environmental standards may want to compare options that emphasize rigor in housekeeping and tightly integrated rehab communication across all shifts.

On the upside, the community earns strong marks for the caregiving team's dedication and the overall atmosphere. Across multiple testimonies, CNAs and nurses are described as upfront, friendly, cheerful, and deeply committed to residents. Families repeatedly credit rapid, compassionate responses to call lights and a culture of care that makes residents feel safe and valued. Therapy services are highlighted as a positive force when progress is possible, with staff and residents forming cooperative relationships that support rehabilitation. The daily routines - clean rooms, attentive housekeeping, timely meals - contribute to a sense of reliability that many families seek when selecting a long-term care partner.

Yet the most pointed negatives center on inconsistency and cleanliness. The most damning reviews describe delayed call-light responses, dignity concerns around basic grooming and bathroom care, and environments that at times feel unkempt. A few families report that misunderstandings in rehab planning eroded confidence in progress, and one stark account emphasizes that the condition of some spaces detracted from the overall quality of care. These critiques matter because they directly affect daily comfort, trust in staff, and the ability to maintain a steady rehabilitation trajectory. They also underscore that experience can vary by unit and shift, rather than representing a uniform, across-the-board performance.

The key question becomes whether Crossroads' strengths can sufficiently offset those gaps. For many families, the answer is yes, especially when a loved one's daily needs are met with dependable kindness and when therapy teams operate with a clear, collaborative plan that aligns with family goals. The upbeat, comfort-driven care culture that many reviewers celebrate can translate into calmer days, better mood, and a sense of security during recovery or long-term care. However, for those whose decision hinges on spotless environs, perfectly synchronized rehab communication, and universally prompt call-light response, the scales may tip toward an alternative with a firmer track record in those dimensions.

In practical terms, families considering Crossroads should plan a thorough, multi-visit evaluation: request to speak with the director of nursing, tour both floors, and sit in on therapy sessions if possible. Bring concrete questions about cleaning schedules, staffing ratios on different shifts, and how call lights are tracked and escalated. If a loved one requires very meticulous attention to hygiene, or if rehab progress hinges on inflexible communication timelines, alternatives with stronger floodlights on these metrics may be prudent. For families prioritizing compassionate, steady staffing and a responsive, resident-centered ethos, Crossroads Care Center of Fond du Lac offers a compelling, dependable option that often defies the most common pitfalls in senior care.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crossroads Care Center of Fond du Lac in Fond du Lac, Wisconsin is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The center features comfortable and fully furnished living spaces, with cable or satellite TV, Wi-Fi/high-speed internet access, and telephone services for residents to stay connected with their loved ones.

Residents can enjoy delicious meals prepared by the kitchenette staff in the restaurant-style dining room, where special dietary restrictions are accommodated. Housekeeping services ensure that each living space is kept clean and well-maintained. The community also provides move-in coordination assistance to make the transition as smooth as possible.

In addition to the indoor amenities, Crossroads Care Center offers outdoor spaces such as a garden for residents to relax and enjoy fresh air. For those who love reading, there is a small library with a variety of books available.

The center's dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also offer medication management and follow specialized diabetes diets when needed. A mental wellness program is in place to promote emotional well-being among residents.

Crossroads Care Center encourages an active lifestyle through resident-run activities and scheduled daily activities for all residents to participate in. The community's convenient location provides easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

Overall, Crossroads Care Center of Fond du Lac offers a warm and supportive environment for individuals seeking assisted living care in Fond du Lac.

Nearby Places of Interest

Restaurants

  • Oasis Restaurant (0.2 miles)
  • Jimmy John's (0.4 miles)
  • Salty's Seafood & Spirits (0.4 miles)
  • Mix It Up Bakery (0.5 miles)
  • Chinatown Kitchen (0.6 miles)
  • Bench Warmers Bar (0.6 miles)
  • Coliseum (0.7 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Agnesian Pharmacy Main Street (0.3 miles)
  • Kremer Pharmacy & Gift (0.5 miles)
  • Agnesian Pharmacy Plus (0.8 miles)
  • Pick 'n Save Pharmacy (1.7 miles)
  • Natural Healthy Concepts (1.7 miles)
  • Walgreens (1.8 miles)

Places of Worship

  • Holy Family Congregation (0.3 miles)
  • Holy Family Catholic Community (0.4 miles)
  • Salem United Methodist Church (0.6 miles)
  • Institutional Ministries (0.7 miles)
  • Spirit Of Life Church Of God (1 miles)
  • Bread of Life Family Worship Center Church (1 miles)
  • Sacred Heart Church (1.7 miles)

Cafes

  • Cellar District (0.6 miles)
  • Starbucks (1.8 miles)
  • Starbucks (1.8 miles)
  • Fanna's Market & Eatery (2.3 miles)

Parks

  • Lakeside Park (0.6 miles)
  • Rotary Voyageur Playground (0.8 miles)

Physicians

  • Callisto Jessica Fond Du Lac Regional Clinic Fond Du L.Ac. (0.8 miles)
  • Agnesian Healthcare - Dennis Yunk MD (0.8 miles)
  • Lakeside Neurocare (0.8 miles)
  • Punit Kumar, MD (0.8 miles)
  • Salasek James PhD - Saint Agnes Behavioral Health (0.8 miles)
  • SSM Health Fond du L.Ac. Regional Clinic (0.8 miles)
  • Yasir Hatahet, MD (0.8 miles)

Hospitals

  • Agnesian Healthcare (0.8 miles)
  • SSM Health St. Agnes Hospital - Fond du L.Ac. (0.8 miles)
  • St. Agnes Hospital (0.8 miles)
  • Fond Du L.Ac. County Health Care Center (1 miles)
  • Forefront - Fond Du La (2.3 miles)

Transportation

  • Quality Cab (0.9 miles)
  • Fond du Lac Skyport (FLD) (2.4 miles)

Theaters

  • Odyssey Fond du L.Ac. 8 (2.3 miles)
  • Fond Du L.Ac. Theatre (2.3 miles)

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