Arc Park Ave Group Home

100 North Park Avenue, Fond Du Lac, WI 54935

For more information about senior living options: (844) 490-3973

4.1 from 19 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
0
1 stars
4

Assisted Living

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    Overall Review of Arc Park Ave Group Home

    Pros

    • pro They were very welcoming, professional, and informative.
    • pro The staff are very caring and kind, and they plan lots of activities for their residents, really having fun with them.
    • pro The niece loves the interaction and being there.
    • pro The instructor for a class was super nice and helpful, and spoke very clearly.
    • pro The first aid and fire safety training is highly recommended.
    • pro They are friendly and professional.

    Cons

    • pro The reviewer claims greed and lack of true concern start with the Executive Director and flow downward, with money prioritized over well-being and many issues overlooked.
    • pro They allege the organization cares more about revenue from clients and state funding than supporting caregivers who work long hours for very low pay.
    • pro They report that caregivers are verbally assaulted, physically assaulted, and subjected to racial slurs, with incident reports brushed off as unimportant.
    • pro They state they would never recommend seeking employment there, describing workers as being treated poorly and as disposable.

    Review

    Feedback about the Special Olympics Wisconsin Organization Regional Area and the University of Wisconsin Oshkosh Fond du Lac Campus presents a portrait of a multifaceted organization that can feel like two different places depending on who you ask. On one side, there is a strong sense of warmth, professionalism, and purpose - an environment that clearly aims to be welcoming and informative while actively reaching out to build better communities. On the other side, there are serious concerns about leadership priorities and the day-to-day treatment of staff that, for some, undermine the very mission the organization is trying to promote. Together, these perspectives paint a complex picture of an institution deeply invested in community service yet simultaneously challenged by internal culture and compensation issues.

    Several reviews emphasize the positive, community-centered aspects of the organization. A number of respondents describe interactions as "very welcoming, professional and informative," highlighting the organization's role in outreach and its broader mission to make communities better. The sentiment is that this is a place where people come to connect - especially through Special Olympics initiatives - and where staff members actively engage with residents and participants. One reviewer notes that the campus and regional area are actively reaching out to make communities great, signaling a proactive commitment to service beyond mere administration. The experience for some families is especially meaningful: a reviewer speaks of a niece who loves the interaction and the people there, underscoring the personal, human touch that staff bring to daily activities and programs.

    The positive tone extends to hands-on learning and training experiences. In at least one account, a reviewer attended a course for job preparation and found the instructor to be "super nice and helpful," with clearly spoken guidance. The training offered in first aid, choking, and fire safety is described as highly recommendable, suggesting that the organization provides practical, accessible education that can empower participants and staff alike. The overall impression from these comments is that the staff and instructors are approachable, supportive, and skilled at delivering information in a way that's understandable and useful. In short, there is a real sense of a friendly, professional environment where people feel cared for and valued.

    Beyond individual interactions, there is a consistent thread of appreciation for the day-to-day demeanor of the staff. A separate line of reviews simply describes the staff as "friendly and professional," reinforcing the sense that many clients and visitors experience dependable, courteous service. These positive experiences contribute to a broader impression of the campus and regional area as a place that, at its best, prioritizes respectful treatment, clear communication, and a spirit of collaboration with the community.

    Yet this positive picture sits alongside a stark critique from another voice in the same ecosystem. A strong accusation centers on greed and a perceived lack of genuine concern that supposedly starts at the top with the Executive Director and cascades downward. According to this perspective, money is placed ahead of people's well-being, and there is a sense that organizational priorities are more about financial return than the lived experiences of staff and clients. The reviewer charges that "so much is overlooked" and that what happens behind the scenes is not adequately addressed, with incidents not translating into meaningful changes or support. This critique frames the organization not merely as a service provider but as an institution where accountability and empathy may be inconsistently applied.

    The concerns extend into the experience of those who work there. The reviewer argues that the organization is more focused on revenue generated by clients and state funding than on nurturing its caregivers, who are described as working themselves to exhaustion for wages described as "measly 10 to 11 bucks an hour" for house managers. The account then details a troubling pattern of abuse - verbal assaults, physical assaults, and even the use of racial slurs - yet alleges that incident reports are filed away and not adequately addressed. The tone is stark: the daily reality for these workers feels like a struggle for basic respect and safety, framed by a business model that treats caregiving staff as disposable. The reviewer makes a pointed conclusion that the work environment is not conducive to long-term employment or professional growth, suggesting that even competing fast-food positions offer comparable pay without the same level of stress and risk. The overall message from this perspective is clear and unequivocal: staff should be wary of entering a toxic workplace where support and dignity are uncertain.

    Taken together, these reviews present a nuanced narrative. The organization clearly delivers meaningful community programs, engaging residents, volunteers, and families in positive activities and training opportunities that can have a lasting impact. The warmth of the staff, the quality of instruction, and the emphasis on outreach are significant strengths that many participants and family members evidently value highly. At the same time, there are serious concerns about how the organization treats its own workers, how leadership responds to problems, and how compensation and safety are prioritized. The divergence in experience suggests that outcomes may vary widely by role, location, and individual circumstances, making it essential for prospective participants and employees to weigh both the uplifting community work and the more troubling internal challenges when forming an impression of the organization.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Arc Park Ave Group Home, located in the charming city of Fond Du Lac, WI. Our assisted living community offers a range of amenities and care services to ensure the comfort and well-being of our residents.

    The dining room provides a communal space for residents to enjoy delicious meals prepared and served by our dedicated staff. Our fully furnished accommodations offer a comfortable and inviting atmosphere for residents to call home.

    Our beautiful garden provides a peaceful outdoor space where residents can relax, socialize, or engage in light gardening activities. Housekeeping services are provided to maintain a clean and tidy living environment for our residents.

    We understand that moving can be overwhelming, which is why we offer move-in coordination assistance to make the transition as seamless as possible. In addition, we provide telephone and Wi-Fi/high-speed internet access so that residents can stay connected with their loved ones.

    Our caring staff is trained to provide assistance with daily living activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. For those with diabetes or special dietary restrictions, we offer specialized meal preparation and diabetes diet options.

    Transportation arrangement services are available for medical appointments, allowing residents to easily access healthcare services. We are conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    At Arc Park Ave Group Home, we believe in promoting an active lifestyle for our residents. Scheduled daily activities are offered to encourage socialization and engagement within the community.

    Come experience the warmth and comfort of our assisted living community at Arc Park Ave Group Home in Fond Du Lac, WI.

    Nearby Places of Interest

    Places of Worship

    • Holy Family Catholic Community (0.3 miles)
    • Salem United Methodist Church (0.3 miles)
    • Holy Family Congregation (0.5 miles)
    • Institutional Ministries (0.5 miles)
    • Spirit Of Life Church Of God (0.9 miles)
    • Bread of Life Family Worship Center Church (0.9 miles)
    • Sacred Heart Church (1.7 miles)

    Cafes

    • Cellar District (0.4 miles)
    • Starbucks (1.7 miles)
    • Starbucks (2 miles)
    • Fanna's Market & Eatery (2.5 miles)

    Pharmacies

    • Agnesian Pharmacy Main Street (0.4 miles)
    • Kremer Pharmacy & Gift (0.4 miles)
    • Walgreens (0.4 miles)
    • Agnesian Pharmacy Plus (0.5 miles)
    • Natural Healthy Concepts (1.5 miles)
    • Walgreens (1.7 miles)
    • Canadian Drug Service (1.7 miles)

    Restaurants

    • Mix It Up Bakery (0.4 miles)
    • Chinatown Kitchen (0.4 miles)
    • Jimmy John's (0.5 miles)
    • Coliseum (0.5 miles)
    • Oasis Restaurant (0.6 miles)
    • Salty's Seafood & Spirits (0.8 miles)
    • Press Box (0.9 miles)

    Physicians

    • Callisto Jessica Fond Du Lac Regional Clinic Fond Du L.Ac. (0.4 miles)
    • Agnesian Healthcare - Dennis Yunk MD (0.5 miles)
    • Salasek James PhD - Saint Agnes Behavioral Health (0.5 miles)
    • Punit Kumar, MD (0.5 miles)
    • SSM Health Fond du L.Ac. Regional Clinic (0.5 miles)
    • Lakeside Neurocare (0.5 miles)
    • Yasir Hatahet, MD (0.5 miles)

    Hospitals

    • Agnesian Healthcare (0.5 miles)
    • SSM Health St. Agnes Hospital - Fond du L.Ac. (0.5 miles)
    • St. Agnes Hospital (0.5 miles)
    • Fond Du L.Ac. County Health Care Center (0.6 miles)
    • Forefront - Fond Du La (2.1 miles)

    Transportation

    • Quality Cab (0.9 miles)
    • Fond du Lac Skyport (FLD) (2.4 miles)

    Parks

    • Lakeside Park (1 miles)
    • Rotary Voyageur Playground (1.1 miles)

    Theaters

    • Odyssey Fond du L.Ac. 8 (2.5 miles)
    • Fond Du L.Ac. Theatre (2.6 miles)

    Frequently Asked Questions

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