Salem Center
Save255 Sunbridge Drive, Salem, WV 26426
For more information about senior living options: (844) 490-3973
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Across the collection of reflections, Genesis Salem Center emerges as a place that many families and residents hold in warmth and appreciation. The tone is consistently grounded in daily kindness, a clean and comfortable environment, and a staff that is described as courteous, caring, and capable. Several reviewers point to the simple, meaningful details that affirm this impression: a well-maintained facility, a pleasant courtyard where people can enjoy good weather, and even small touches like a bird feeder that speaks to a calm, home-like atmosphere. Where there is room for improvement, reviewers are quick to offer constructive notes - better chairs for patients who spend time resting in beds, and a few tweaks to routine communication that would help families feel more in the loop.
Many accounts highlight the professionalism and warmth of the Genesis team. One reviewer recalls attending a volunteer appreciation luncheon hosted by the Genesis Salem Center staff and being impressed by the facility's cleanliness and the staff's professionalism. Others describe the day-to-day care as consistently attentive, with caregivers - nurses, aides, and therapists - working together to support residents' physical rehabilitation and emotional well-being. The volunteer and family perspectives often converge on a central theme: the staff treat residents with genuine kindness and respect, often described in deeply personal terms such as calling the care aides "saints" for the level of care they provide.
Personal testimonies provide vivid portraits of the center in action. Steve Utley, a current resident, shares a detailed and heartfelt account of his stay, beginning with surgery and a treatment plan that included frequent PICC line infusions. He praises the care team across the board - nurses, CNAs, therapists, and activity staff - for responsiveness, attentiveness, and clear communication. He notes that activities help break up the routine and that the courtyards offer a welcome outdoor space. He also comments on the quality of the food and the overall environment, concluding with a strong recommendation that the Genesis Salem Center would be a good choice for rehabilitation or long-term care. Other family members echo similar sentiments, highlighting how their loved ones progressed with physical therapy, received respectful and encouraging personal care, and benefited from a staff that made the adjustment to a difficult situation easier.
The breadth of positive experiences is echoed by many residents and family members who describe the center as a blessing to their families. In various accounts, parents and grandparents receive care that feels comprehensive - from nursing and therapy to housekeeping and kitchen staff - creating an environment where residents feel supported and valued. Stories of compassionate concern extend beyond routine care to the emotional support families need when faced with difficult transitions. References to specific teammates - staff who went above and beyond during trying times - underscore a culture of empathy and dedication that has left a lasting impression on those touched by the center's work.
At the same time, not every note is wholly seamless. A subset of reviewers points to communication gaps, especially around scheduling and timely correspondence. One reviewer notes that emails can go unanswered for several days and that there isn't always a backup plan for virtual meetings when activity directors are absent. Another speaks to the frustration of mass conference notices arriving long after residents have missed slots and to the challenge of coordinating times from afar, such as receiving a postcard notification for a conference only to find the available times are limited. These comments are presented as constructive critiques of operations rather than as reflections on the quality of care, suggesting a desire for smoother, more reliable communication channels alongside the high level of medical and personal care already in place.
There are occasional negative or mixed remarks that acknowledge real concerns while still recognizing the center's strengths. One brief reviewer simply writes "Pathetic," which stands in stark contrast to the overwhelmingly positive narratives but serves as a reminder that experiences can vary and that there is room for improvement. In another instance, a resident notes that, although the staff is wonderful, the meals can lack seasoning and that this can affect overall satisfaction. Yet these comments are framed within broader praise for the facility's cleanliness, the wooded setting, and the overall quality of care, and several reviews emphasize that, despite some hiccups, families would still choose Salem Center again for rehabilitation or long-term needs.
Toward the end of the collection, several stories connect Genesis Salem Center to a wider network of in-care facilities. References to other Genesis locations - assisted living and long-term care sites - illustrate a sense of continuity and shared standards across the organization. Reviewers repeatedly commend the center's atmosphere - the atrium and TV room, the sense of space, and the overall beauty of the campus - while also acknowledging the essential, day-to-day work of the staff. Taken together, these accounts paint a picture of a facility where professional excellence and personal kindness coexist, where families feel supported during challenging times, and where residents' well-being remains the central purpose.
In sum, the sentiments about Genesis Salem Center run predominantly positive: a place where clean, welcoming surroundings and a compassionate, capable staff contribute to meaningful, compassionate care for both short-term rehabilitation and longer-term needs. Families repeatedly express gratitude for attentive nurses, skilled therapists, and a dedicated support team who treat loved ones with dignity and warmth. While there are opportunities to tighten communication, optimize scheduling, and enhance certain aspects of daily life like meal variety and seating comfort, the core experience described across the reviews is one of trust, respect, and genuine care - a testament to the center's commitment to its residents and their families.
Salem Center in Salem, WV is a fully furnished assisted living community that offers a comfortable and convenient lifestyle for its residents. The amenities provided ensure that residents have everything they need for their daily activities and entertainment. Each unit is equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for communication purposes.
For dining convenience, there is a dining room where delicious meals are prepared and served to cater to special dietary restrictions. The kitchenette in each unit allows residents to prepare their own meals if desired.
The care services at Salem Center are designed to provide 24-hour supervision and assistance with activities of daily living. The staff is trained to assist with bathing, dressing, and transfers. They also coordinate with health care providers to ensure the residents' medical needs are met. Medication management is available for those who require it.
The mental wellness program aims to support the emotional well-being of residents by providing engaging activities and social interaction. Scheduled daily activities keep residents active and entertained throughout the day.
Transportation arrangements are made for medical appointments, ensuring that residents can easily access healthcare services. Additionally, there are nearby pharmacies and physicians available for any immediate medical needs.
Salem Center's location also offers convenience with nearby restaurants and places of worship for dining options and spiritual fulfillment.
Overall, Salem Center provides a supportive environment where seniors can enjoy their independence while receiving the necessary care and assistance they need.
Salem Center is located at 255 Sunbridge Drive, Salem, WV 26426 in Harrison County, West Virginia
Salem Center on seniors.fyi includes 6 photos including images showing flag, bedroom, therapy room, kitchen, cabinets, appliances, dining, interior, and more.
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