Residents and families repeatedly describe the staff as caring, helpful, and attentive.
Many reviewers highlight polite, kind, and supportive care from nurses, aides, therapists, and other staff members. Several also mention staff helping them through rehabilitation or long-term adjustment, including answering questions and treating residents with respect. One reviewer contrasts that experience by describing very poor treatment, but the majority of comments emphasize consistent kindness and responsiveness.
caveat3 reviews mention this
Care staffing can feel tight
Some residents and families report periods when staffing levels feel insufficient.
A few reviewers raise concerns about needing more help, especially on night shifts, describing how limited aide coverage affects care. Another mentions being short on workers during a difficult period while still seeing staff cover roles where they could. Even when care quality is generally praised, the reviews that note staffing pressure are consistent that it adds stress for the team and can limit how much individual attention is available.
caveat4 reviews mention this
Communication needs improvement
Several reviewers describe communication delays or breakdowns.
Some families report emails and scheduling responses that take longer than expected, and they note trouble coordinating options when the activity director is unavailable. Others describe miscommunication that made paperwork or coordination confusing. There are also complaints about front-desk coverage and about being unable to talk with a loved one until pressure was applied. On the positive side, at least one review says nursing kept them informed, suggesting communication can vary by role and situation.
common7 reviews mention this
Cleanliness is mixed but frequent
Reviews mention both a clean environment and, in some cases, serious cleanliness concerns.
Several reviewers say the facility is clean and well kept, including comments about cleanliness during visits and positive impressions of the environment. A few also describe the setting as pleasant, including references to outdoor spaces and the overall feel of the building. At the same time, one highly negative review alleges the place is filthy and unpleasant, showing that cleanliness impressions are not uniform across experiences.
caveat3 reviews mention this
Food gets called out
Dining quality is not consistently praised.
While one long review says the food is good with some day-to-day variation, other reviewers are less satisfied and specifically mention meals lacking seasoning or not being enjoyable. Another reviewer recommends the stay while still flagging meals as an issue. Together, the comments suggest dining can be uneven depending on what residents experience during their time there.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Salem Baptist Church (0.5 miles)
Mt. Olive Church (3.1 miles)
Mount Olive Church (3.1 miles)
Horizons Church (6.2 miles)
Wallace, First Baptist Church (8.9 miles)
Harvest Time Ministries (9.1 miles)
West Milford Baptist Church (10.4 miles)
Restaurants
Trail Side Pub (0.5 miles)
Dq Grill & Chill (0.6 miles)
Burger King (10 miles)
Happy Garden Chinese Restaurant (10 miles)
Wendy's (11.1 miles)
Gourmet Cafe (11.5 miles)
Christine's Hot Spot Lounge (11.8 miles)
Pharmacies
Salem Colonial Pharmacy (0.5 miles)
Walgreens (10 miles)
Kroger Pharmacy (11.2 miles)
Byard-Mercer Pharmacy (11.6 miles)
CVS Pharmacy (12.6 miles)
Town & Country Drug Store (13.1 miles)
Community Pharmacy of Bridgeport (15.1 miles)
Physicians
Salem Family Medicine (2.1 miles)
Community Care Of Clarksburg (10 miles)
Crc Health Group (10 miles)
Health Access (11.4 miles)
Newman Keith M Dr Pdtrst (11.8 miles)
Physicians First Care (12.3 miles)
Medpointe Family Medicine (14.6 miles)
Hospitals
United Hospitalctr (9.1 miles)
Veteran Administration Medical Center (10.6 miles)
Salem Center on seniors.fyi includes 6 photos including images showing flag, bedroom, windows, building, fireplace, brick wall, interior decor, brick exterior, and more.
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21 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dementia-focused memory care with 24/7 supervision and ADL support.
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