Shenandoah Manor Inc

Pros

• The facility is very nice.
• The facility is very clean.
• The staff are very friendly and helpful.
• The grandmother enjoyed her stay there for several years.
• Lewisburg Healthcare Center has a wonderful staff with a great activity program and is a very clean facility.
• The staff treat residents like family.
• The staff went above and beyond to make Martha comfortable.
• Martha received excellent care during her last months.

Cons

• They couldn't recommend the facility due to policies on handling incidents.
• The reviewer felt that their brother did not receive the best care, and cleanliness left a lot to be desired.

Review

The accounts paint a picture of a place that many families consider a welcoming, clean, and well-run option for long-term care. Several reviewers describe a very nice atmosphere and emphasize how clean the facility appears, noting that the environment feels orderly and well maintained. They share memories of loved ones staying there for extended periods, including a grandmother who was there for several years and clearly formed a positive attachment to the space and the people who cared for her. Across these impressions, the overwhelming tone is one of satisfaction and reassurance about the quality of daily life at the center.

A common thread among the positive reviews is the warmth and attentiveness of the staff. One reviewer highlights a wonderful staff complemented by a robust activity program, and another simply says they were treated like family. This sense of familial care extends to specific outcomes too: a mother who stayed for four months in the facility was cared for with a level of attention that led to noticeable improvement, letting the family feel confident enough to take her home when she could be cared for there. In other words, the staff's care appears to translate into tangible benefits and peace of mind for families, not just routine routines.

From a professional perspective, the praise deepens. A case manager who visited notes that the facility stands out as one of the nicest they have seen. The reviewer remembers how their great aunt Martha was treated with extra care and comfort, despite initial reluctance about moving to a nursing home. The consistently fresh smells and clean surroundings, paired with staff who were always at work, left a strong impression - one that contrasted with experiences in other local facilities back in Virginia. The sentiment is one of sincere gratitude for the care Martha received in her final months, and the reviewer expresses that the staff hold a special place in their hearts.

There is also a sense of transparency about the realities of care. One reviewer mentions having been transferred there recently and indicates some hesitation in recommending the place, not due to the staff itself but due to the policies surrounding handling incidents. This note introduces a nuance: while the day-to-day care and atmosphere may be strong, at least one visitor perceives that certain institutional policies could affect overall satisfaction or recommendations. It's a reminder that even highly praised facilities navigate complex procedures that can influence a family's overall experience.

Names and locations seem to be another point of discussion among these voices. There is some debate about the facility's official name, with references to Lewisburg Healthcare Center and questions about why a location described as being in Ronceverte carries a Lewisburg name. One reviewer notes that Ronceverte's city limits and address can create confusion, suggesting that the center might reasonably be called Ronceverte Health Center given its placement and address. The curiosity about the naming reflects how closely a facility's identity is tied to both its geographic footprint and its branding, and it underscores the importance of clear information for families seeking care.

Beyond these broader themes, there are straightforward affirmations of care. Multiple reviewers simply state that the staff are nice and kind to patients, and one person mentions that their mom has been there for six years and has been treated well. These short lines reinforce the sense that, for many residents and families, the daily experience is characterized by respectful, personable interactions that help sustain a sense of comfort and trust over time.

However, the collection is not without a dissenting voice. At least one reviewer offers a critical perspective, feeling that their brother did not receive the best possible care and criticizing the level of cleanliness. This lone negative note serves as a counterpoint to the largely positive chorus and highlights that experiences can vary and that cleanliness and quality of care are areas where continued attention matters to some families.

Taken together, the reviews sketch a portrait of a facility that many families would confidently consider for long-term care. The consensus leans toward a clean, well-maintained environment with a compassionate, engaged staff who treat residents with warmth and respect, and who can deliver meaningful improvements in residents' lives. At the same time, the comments acknowledge that policies and individual experiences can influence perceptions, and they invite ongoing dialogue about naming clarity, incident handling, and continuous emphasis on cleanliness to ensure every family feels fully informed and supported.

This part of Ronceverte, West Virginia offers a variety of amenities and services that cater to a senior population. With several places of worship nearby, residents have access to spiritual support and community involvement. There are also multiple physicians and hospitals in the area, ensuring easy access to medical care. The presence of pharmacies provides convenience for medication needs. In terms of leisure activities, there are cafes for socializing, parks for outdoor recreation, and a nearby theater for entertainment. Overall, this neighborhood provides a well-rounded environment that promotes both health and enjoyment for seniors looking to settle in the area.

Places of Worship

• Gray Stone Baptist Church (0.1 miles)
• Ronceverte Christian Church (0.5 miles)
• Saint Catherine of Siena Catholic Church (0.8 miles)
• Ronceverte Christian Church (0.8 miles)
• Ronceverte Presbyterian Church (0.8 miles)
• Ronceverte Church of the Nazarene (0.8 miles)
• Ronceverte Baptist Church (0.9 miles)

Physicians

• Pinnacle Dermatology (0.4 miles)
• Southern West Virginia ENT & Endocrinology - Lewisburg (0.4 miles)
• White Christopher DO Greenbrier Allergy (0.4 miles)
• Heart Center (0.4 miles)
• Shamma Zainab MD Zainab Shamma, MD (0.5 miles)
• Greenbrier Valley Orthopedics (0.5 miles)
• Emily Griffith, DO (0.5 miles)

Hospitals

• Greenbrier Valley Medical Center (0.5 miles)
• GVMC (0.9 miles)
• Greenbrier Valley Medical Center - Emergency Room (0.9 miles)
• GVMC Icu (0.9 miles)
• GVMC 3rd Floor (0.9 miles)
• DaVita (1.8 miles)
• Dialysis Services of Greenbrier (1.8 miles)

Restaurants

• Wendy's (0.6 miles)
• Circle J Bar and Grill (1.8 miles)
• The Gettin Place (1.9 miles)
• Burger King (2.2 miles)
• Alfredo's (2.3 miles)
• Carlito's Mexican Resturant (2.3 miles)
• General Lewis Inn (3.2 miles)

Pharmacies

• Epic Pharmacies (0.9 miles)
• Greenbrier Medical Arts Pharmacy (0.9 miles)
• CVS Pharmacy (1.8 miles)
• Greenbrier Medical Arts Pharmacy Express (4 miles)
• Greenbrier Medical Arts Pharmacy At Rcb (4.6 miles)
• Greenbrier Medical Arts Pharmacy (5.8 miles)
• Valley Independent Pharmacies (5.8 miles)

Transportation

• Cosmic Cab Co. (3.2 miles)
• Cosmic Cab Co. (4.8 miles)
• Greenbrier Valley Airport (LWB) (7.7 miles)
• Enterprise Rent-A-Car (7.7 miles)
• Amtrak Station - Alderson (9.7 miles)
• Amtrak (10.3 miles)

Cafes

• Stardust Cafe (3.3 miles)
• Yum Yum Bubble Tea & Smoothies (3.9 miles)

Parks

• The Barn at Montwell Park (3.4 miles)
• Playground at the Greenbrier (9.1 miles)

Theaters

• Lewisburg Cinema 8 (4.2 miles)