Montgomery General Hospital is a nursing home community in Montgomery, WV.
Information last verified:
401 6Th Avenue, Montgomery, WV 25136
For more information about senior living options: (866) 208-4318
3.2 from 66 reviews
5 stars
24
4 stars
12
3 stars
5
2 stars
4
1 stars
21
Overall Review of Montgomery General Hospital
differentiator14 reviews mention this
Doctors and medical care stand out
Residents frequently describe skilled, precise care from ER doctors and staff.
Many reviewers praise specific clinicians and say their conditions were handled well, including follow-through that helped with recovery. Others mention the doctors and nurses were very precise or that adequate care came once they were able to be seen. A few residents also describe the experience as inconsistent, but the recurring theme is that care quality shows up when they receive evaluation and treatment.
common18 reviews mention this
Staff can be kind, but mixed
Residents are split, with many describing caring, courteous staff interactions.
A solid share of reviews highlight attentive, friendly, and compassionate behavior, including staff being professional during shorter visits and during extended care experiences. At the same time, some residents report rudeness or poor communication in particular moments, which suggests the experience can vary. Even positive reviewers sometimes frame it as a dependable option locally, rather than a consistently smooth visit for everyone.
caveat9 reviews mention this
Wait times vary widely
Wait times are a recurring point of frustration, though some visits are quick.
Several residents say they waited hours in the ER lobby or that the process was very slow. Others describe much shorter waits, including reports of being seen within about 10 to 30 minutes. That spread shows why the overall experience can feel unpredictable depending on the timing of the visit and what was needed when they arrived.
caveat17 reviews mention this
Communication and responsiveness are uneven
Residents report inconsistent communication, from phone access to bedside updates.
Multiple reviews complain about communication problems, including difficulty getting updates, trouble reaching the phone after transfer/disconnects, and frustration with how information was handled. Some residents describe being treated rudely or feeling that staff attitudes were more harsh than supportive during care. A smaller number of residents counter that they were kept comfortable and seen in a timely manner, but the negative reviews make this a common concern to plan around.
common2 reviews mention this
Nearby ER and medical offices
The community is located near local medical offices and services.
Nearby options include Montgomery General Hospital and several physician offices, which can help for follow-up or related needs. Residents also mention this as a convenient local choice compared with traveling elsewhere for care. These nearby services may reduce how far families need to go while arranging appointments around the ER visit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Montgomery General Hospital on seniors.fyi includes 11 photos including images showing building, outdoor, trees, nature, healthcare, park, landscaping, parking, and more.
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