Montgomery General Hospital in Montgomery, WV
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401 6Th Avenue, Montgomery, WV 25136
For more information about senior living options: (844) 490-3973
Dr Ball is absolutely amazing; he cares for children, understands the problems, and treats them promptly. Montgomery General Hospital provides good medical care and has professional, caring staff who go above and beyond for patients. The ER staff are attentive, clean, and kind. The staff are great, friendly, and compassionate, delivering hometown care with most services on site and taking their time to do it right. The ER doctors and staff are excellent professionals who helped in serious incidents. The CT technician made a child comfortable and even showed him the brain images. The hospital provides convenient local emergency services.
The hospital's professionalism is inconsistent across staff. There is terrible communication between doctors and nurses. ER staff Jenna is described as rude and unhelpful, especially for not providing updates. Anita Armstrong is the rudest and most unprofessional worker at the ER. Dr Cook reportedly announced a miscarriage loudly with the door open, failing to speak privately. The hospital allegedly ignored a man with a head injury and blood gushing from his head. There is a bed bug infestation at the facility. Waiting times are very long, with patients left waiting for hours. The hospital is criticized for a lack of medical knowledge and poor policies. It is described as the worst place to go and not recommended.Montgomery General Hospital's emergency department is best suited for local families needing immediate, nearby access to care in a smaller-hospital setting. It serves well when the situation is urgent but not catastrophic and when residents value neighborhood familiarity and the convenience of on-site imaging and basic acute services. In favorable moments, the care team can deliver compassionate, efficient attention from clinicians who know the community, and parking and navigation are straightforward in a compact campus. For families living in Montgomery or nearby towns, this ER can be a practical first option, provided expectations stay grounded in the realities that come with a smaller facility.
Those who may want to consider alternatives are those facing more complex or time-sensitive needs, or anyone who prioritizes consistently seamless communication and staffing stability. Several reviewers flag inconsistent professionalism and gaps in information sharing, with some staff perceived as rude or slow to provide updates. In critical moments, that variability can undermine trust and safety. A number of patients have found larger regional centers - especially CAMC or Charleston-area facilities - to be more reliable, with stronger triage processes, faster throughput, and greater privacy. If predictability and thorough, continuous communication are non-negotiables, a bigger center should be high on the shortlist.
On the pro side, the ER shows real strengths when the right team is on duty. Multiple reviews highlight professional, caring staff and doctors who diagnose accurately and explain what's happening in understandable terms. Some patients recount positive, even outstanding, experiences with specific clinicians and imaging staff, and note that when care comes together well, outcomes are solid. The hospital's smaller scale can translate to a more intimate, hometown feel and occasionally quicker access to on-site services, which matters in non-life-threatening emergencies or after-hours when larger systems are stretched thin. Unfortunately, these strengths are not universal, and they're offset by notable cons that appear repeatedly in the comments.
The main drawbacks - ranging from long wait times and uneven professionalism to hygiene and communication concerns - pull strongly against the upside. Reports of rude or inconsistent staff, limited on-site physician coverage, and difficulty obtaining updates or an itemized bill illustrate the risk of variable experiences. There are also troubling, highly specific critiques about hygiene and even bed bugs in the facility, which understandably erode trust and raise questions about safety and comfort in a hospital setting. Taken together, the positives can deliver dependable care in favorable shifts, but the negative experiences are frequent enough to merit serious caution for families relying on consistent quality, predictable communication, and transparent billing.
For families weighing senior care and post-acute pathways, Montgomery General offers a local touchpoint that can be convenient for discharge planning and immediate post-hospital needs, but the care network's uneven performance complicates long-term planning. Some reviewers praise extended-care staff for friendliness, yet other accounts warn about slow or unclear communication and limited on-site physician depth. When evaluating assisted living options, this facility's role in the broader care continuum matters: ensure there is reliable post-discharge coordination, strong partnerships with post-acute services, and clear transfer pathways to higher-capacity centers if escalation is required. If a resident will need frequent urgent care or rapid escalation, aligning with a community that guarantees steadier communications and more robust clinical support is wise.
In the end, Montgomery General Hospital ER is a pragmatic local option for nearby families who can tolerate variability in service quality. It can serve well for straightforward emergencies when quick local access is priority over perfect consistency, but it is not the default choice for those who demand unwavering professionalism, rapid, private updates, and transparent billing. Those prioritizing reliable, comprehensive care should actively compare alternatives - particularly larger regional centers - before relying on this facility as the primary ER option. Before deciding, visit during peak times, ask about current wait times, transfer protocols, and the availability of specialists, and map out a clear discharge and post-acute plan with a preferred rehab or senior-care partner to ensure a cohesive care journey.
44 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Yeager (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Montgomery General Hospital in Montgomery, WV offers a comfortable and convenient assisted living community for seniors. Residents will enjoy a range of amenities to enhance their stay, including cable or satellite TV, fully furnished accommodations, a dining room for communal meals, and a kitchenette for personal meal preparation. The community also features beautiful outdoor spaces and gardens for residents to relax and enjoy nature.
Housekeeping services are provided to ensure the comfort and cleanliness of each resident's living space. Move-in coordination is available to assist with the transition into the community. Wi-Fi/high-speed internet is accessible throughout the facility, allowing residents to stay connected with loved ones or engage in online activities.
The care services provided at Montgomery General Hospital include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained in diabetes diet management and can accommodate special dietary restrictions to ensure each resident's nutritional needs are met. Meal preparation and service are provided, giving residents delicious and healthy dining options.
Medication management is offered to help residents safely take their prescribed medications. A mental wellness program is available to support residents' emotional well-being.
Residents will have plenty of opportunities for social engagement through resident-run activities and scheduled daily activities organized by the staff. This encourages friendship-building among residents and fosters a sense of camaraderie within the community.
Montgomery General Hospital is conveniently located near two pharmacies, three physicians' offices, two restaurants, one transportation service, three places of worship, and one hospital. This ensures easy access to essential healthcare services as well as recreational opportunities outside of the community.
Overall, Montgomery General Hospital provides a well-rounded assisted living experience that prioritizes comfort, care, and socialization for its residents.
Montgomery General Hospital is located at 401 6Th Avenue, Montgomery, WV 25136 in Kanawha County, West Virginia
Montgomery General Hospital on seniors.fyi includes 11 photos including images showing building, trees, outdoor, healthcare, park, nature, parking, architecture, and more.
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