Pine View Nursing And Rehabilitation Center
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400 Mckinley Avenue, Harrisville, WV 26362
For more information about senior living options: (844) 490-3973
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A family recounts a troubling experience at a care facility after a concerning incident with their loved ones. The mother had fallen out of her chair, and during the same three-day window, the father spent time there as well, ending up falling three more times. The account paints a picture of shiftier moments and moments of genuine care, all wrapped in the stress of watching loved ones navigate new surroundings and the challenges that come with dementia and aging. The sequence of events left the family with a strong impression: there are good people on staff who make a difference, and there are moments when the atmosphere and the way things are handled feel insufficient for the needs of residents who are confused or disoriented.
From the moment the family stepped into the building, they noticed tension that didn't align with what they hoped to find in a setting meant to be safe and supportive. Early on, they observed a resident and one of the nurses exchanging curses and engaging in an argument. The scene struck them as harsh and unsettling, implying an environment where frustration could flare rather than a culture of calm, patient care. This moment led to a broader impression: staff seemed more irritated than compassionate, and that demeanor left the family wondering how dementia symptoms were being managed day to day. The contrast between moments of friction and the ideal of compassionate care stood out as a core problem in their eyes.
The family's concerns weren't limited to a single incident. They described their dad as a "handful" - a phrase that acknowledged his confusion and the extra effort required to care for him in a setting that might not always feel equipped to handle such needs. That reality amplified their worry about whether staff were prepared to respond with the right mix of patience, firmness, and empathy when dementia makes people disoriented or frightened. The sense of irritation from some staff members pushed the family to question whether the environment was truly conducive to the type of care a person with dementia requires.
In the midst of these concerns, there were bright moments that stood out. The CNA who helped them get their father into the truck was described as very good and helpful, as was one of the nurses - identified as Jody, if the family's memory serves correctly. Those interactions offered a counterpoint to the tension they had witnessed, highlighting that there are staff members who can provide the level of support, warmth, and practical assistance that families hope to see. The praise for these individuals underscored a simple truth: quality care often hinges on the presence of compassionate, capable people who can connect with residents in meaningful ways, even when the overall atmosphere is challenging.
Taken together, the account leaves the family with a mixed assessment of the facility. On one hand, there are moments of effective help and genuine care from specific staff members. On the other hand, the broader impression is that some staff may lack the kind of calm communication and patient approach that dementia patients really need. The family found themselves questioning why a facility would place anyone around staff who seemed irritated or short-fused, especially when residents are dealing with confusion, fear, and physical vulnerability. That question isn't just about one day's experience; it's about the consistent culture they want to see in a place where people rely on caregivers for daily safety, dignity, and reassurance.
The experience also invites reflection on broader themes in dementia care. Compassionate engagement isn't optional; it's central to helping residents remain as comfortable and as safe as possible. De-escalation, clear communication, and steady, respectful interactions can make a significant difference in how a person with dementia experiences a decline in independence. When frustration shows up in staff behavior, it risks creating unnecessary distress for residents and anxiety for families who are trying to trust a facility with their loved ones. The family's observations echo a call for stronger, more consistent training and ongoing support for staff so that calm, patient, and person-centered care becomes the norm rather than the exception.
Looking ahead, the family seems to be asking for improvements rather than simply venting. They express a desire for better staff training in dementia care, more support for those who are genuinely good at this work, and a culture that prioritizes empathy and effective communication. They also acknowledge that some staff members - like the CNA and Jody - provided a helpful example of how care should be delivered. Their takeaway is not just a critique of a single day, but a plea for a system-wide approach to ensure that residents receive dignified, compassionate care, especially in moments of confusion and fear. They may pursue conversations with administration, request further training for staff, or consider options that align more closely with the care their loved ones deserve.
In the end, the family's account is a nuanced snapshot of a facility that holds potential to do right by those who need it most, tempered by real concerns about how some staff interact with residents who are vulnerable. It acknowledges the importance of people like the CNA and the nurse named Jody, whose helpfulness stood in sharp relief against scenes of frustration. It also underscores a critical message: for a dementia care setting to be truly effective, it must cultivate a climate of patience, compassion, and consistent, respectful care - every day, with every resident.
Pine View Nursing and Rehabilitation Center, located in Harrisville, WV, is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community features a beauty salon where residents can pamper themselves and maintain their appearance. There is also cable or satellite TV available in the living spaces for entertainment. Community operated transportation is provided for those who require assistance getting around.
For those who enjoy staying connected, there is a computer center equipped with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared and served by staff. Additionally, there is a kitchenette available for those who prefer to cook for themselves.
Residents can stay active and fit in the fitness room or engage in recreational activities in the gaming room. Outdoor space and gardens provide opportunities for relaxation and enjoying nature. A small library is available for book lovers to indulge in their reading hobbies.
Housekeeping services ensure that living spaces are clean and well-maintained. Move-in coordination helps ease the transition into the community for new residents. Private bathrooms offer privacy and convenience.
Care services provided include 24-hour call system and supervision to ensure round-the-clock assistance when needed. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
Special dietary restrictions are accommodated with diabetes diet options available. Meal preparation and service take care of nutritional needs while considering individual dietary needs.
Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments. A wellness center focuses on mental wellness programs to promote overall well-being.
Concierge services help with any additional needs or requests that residents may have. Fitness programs encourage physical activity while planned day trips add excitement to everyday life. Resident-run activities provide opportunities for social interaction among peers.
The community benefits from its proximity to parks, pharmacies, physicians, restaurants, transportation options, and places of worship. This ensures that residents have easy access to various amenities and services in the surrounding area.
In summary, Pine View Nursing and Rehabilitation Center offers a comfortable and supportive environment with a wide range of amenities and care services to cater to the needs of its residents.
Pine View Nursing And Rehabilitation Center is located at 400 Mckinley Avenue, Harrisville, WV 26362 in Ritchie County, West Virginia
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