Reynolds Memorial Hospital is a nursing home community in Glen Dale, WV.
Information last verified:
800 Wheeling Avenue, Glen Dale, WV 26038
For more information about senior living options: (866) 208-4318
Residents and patients frequently describe staff as caring and respectful.
Across multiple visits, reviewers describe being treated with respect and compassion by nurses and doctors. Several mention quick, attentive care and staff who explained things or helped them feel at ease during ER or outpatient care. A few also highlight particularly supportive experiences during psychiatric and inpatient stays.
Some reviewers report very long waits in the ER.
A recurring complaint is extended time spent waiting to be seen or to get discharge paperwork. Several reviewers describe sitting in hallways or waiting rooms for hours, sometimes after already being brought back for initial checks. Others tie the delay to feeling unsafe, abandoned, or like staff response was missing when they needed help.
Reviewers mention poor communication during care.
Some reviewers describe miscommunication between staff, missed or unclear scheduling, and families struggling to get answers. There are also accounts of unhelpful call-handling and delays that make it harder to coordinate next steps. A few reviews specifically call out aftercare or transport expectations that did not line up with what was communicated.
Behavioral health experiences vary in the reviews.
One group of reviews describes the behavioral health unit and outpatient visits negatively, including criticism of psychiatrists and how patients were treated during visits. These accounts contrast with other reviews focused on general ER and medical care, which more often describe supportive interactions. Overall, behavioral health is the least consistently positive area in the feedback provided.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
20 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities Resident-run activities Scheduled daily activitiesReynolds Memorial Hospital is located at 800 Wheeling Avenue, Glen Dale, WV 26038 in Marshall County, West Virginia
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