Nella's in Elkins, WV

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  • Interior

    A well-lit lobby area with sofas and a table, decorated with plants and featuring large windows.

  • Decor

    An empty dining hall with decorated tables and chairs, ideal for community gatherings.

  • Building

    A building entrance with a covered driveway and flags displayed under a clear blue sky.

  • Architecture

    A single-story building with a flat roof, surrounded by grass and set against a clear blue sky.

  • Bedroom

    A simple and well-lit hospital room with a single bed, desk, and lamp.

  • Healthcare

    A shared hospital room with two beds, separated by a curtain and lit by natural light through a window.

Nella's in Elkins, WV

Information last verified:

499 Ferguson Road, Elkins, WV 26241

For more information about senior living options: (844) 490-3973

4.6 from 48 reviews
5 stars
40
4 stars
3
3 stars
1
2 stars
0
1 stars
4

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Overall Review of Nella's

Pros

  • pro Nella's is a traditional facility that makes the elderly feel at home.
  • pro Residents have their own TVs and rooms are equipped with air conditioning and heating.
  • pro Meals are provided three times daily with snacks and drinks available constantly.
  • pro Activities are enjoyable and residents are sometimes taken on outings.
  • pro The staff do their best, and that best is great.
  • pro The administration is very willing to accommodate complaints or concerns.
  • pro The facility is always clean with excellent, caring staff.
  • pro The experience at Nella's Lake was great.
  • pro The admission and social worker staff have been very helpful.
  • pro The staff are great and the nurses really care.

Cons

  • pro The facility is dirty and the staff are mean and ill-mannered toward patients and visitors.
  • pro Residents reportedly have to wait hours for help, and quality care is not being provided.
  • pro Blood, feces, and other bodily fluids are reportedly found throughout the facility, with dirty towels and diapers left around.
  • pro There are reports of patients falling from beds while staff walk by.
  • pro The reviewer would absolutely not recommend putting anyone here.
  • pro Upon arrival, visitors were not given a tour or instructions, and the doors were left unlocked.
  • pro There are times when a smell is present due to insufficient housekeeping and staff shortages.

Review

Nella’s in Elkins is best suited for families seeking a traditional, home-like nursing home environment where routine, meals, and social engagement hold real value. The community leans into a familiar, comfortable atmosphere, with decor and furnishings that feel like a true residence rather than a clinical setting. Each resident typically has their own TV and climate control in the room, and daily life revolves around three solid meals, ample snacks, and beverages available throughout the day. This is a place where residents are encouraged to participate in activities and occasional outings, reinforcing a sense of belonging and routine. For seniors who prioritize continuity, warmth, and a steady, predictable schedule, Nella’s delivers.

Those who should consider alternatives are families with loved ones needing intensive rehab services, complex medical management, or specialized dementia care requiring heightened supervision. While a large portion of feedback is positive, several reviews raise red flags about safety, responsiveness, and overall care quality in crisis moments. Reports of neglected bedpans, long waits for assistance, and rude or disengaged staff surface in a minority of experiences, and concerns about unlocked doors and inconsistent housekeeping show that the environment can shift. If safety, rapid response to calls, or highly individualized medical oversight is nonnegotiable, it is prudent to explore other facilities with stronger acuity-focused programs and stricter safety protocols.

On the upside, the strongest, most consistent pros center on a clean, welcoming environment and dependable everyday routines. The facility is widely praised for its cleanliness and for staff who are genuinely kind and helpful, with management that is described as hands-on and responsive to concerns. The residential feel is reinforced by thoughtful decor and seasonal or holiday touches that help residents maintain familiarity and comfort. Meal quality and structure stand out as reliable anchors, three daily meals, regular snacks, and continuous drinks, along with activities that frequently engage residents and offer opportunities for social connection. For families seeking reassurance that daily life is well organized and pleasant, these attributes are meaningful.

The main cons, where acknowledged, tend to revolve around variability in care quality and staffing responsiveness. When problems arise, they tend to be described as significant enough to affect trust, delays in assistance, sensory or safety concerns, and occasional lapses in personal care and sanitation. These issues can erode the sense of security that families rely on, especially during times of transition or medical fragility. Yet the pros, cleanliness in most days, a caring staff core, predictable routines, and an emotionally supportive environment, often offset many of these concerns for residents who do not require constant medical escalation. The key task for families is to verify through a candid tour, ask for recent survey results, and confirm that staffing levels and rehabilitation options align with the specific needs of their loved one.

Practical decision steps should follow a focused plan: arrange an in-person tour and observe how staff interact with residents, especially during peak times; request current staffing ratios and call-light response times; inquire about rehabilitation services, therapy frequency, and access to specialists; ask about memory-care support, wandering safety, and individualized care plans if cognitive impairment is present; and solicit feedback from current families about daily life, meals, and safety practices. It is essential to press for concrete examples of how concerns are handled when they arise and to seek recent inspection or accreditation information. The goal is to confirm that the community’s strengths, stability, warmth, and reliable daily structure, align with the exact needs and expectations of the person considering care.

In the end, Nella’s presents a compelling option for families prioritizing a warm, traditional living environment with dependable meal service, engaged activities, and generally attentive staff. It stands out for its home-like atmosphere, clean spaces, and the visible dedication of management and caregivers in typical days. At the same time, potential residents and their families should enter with a clear checklist: ensure rehabilitation expectations are met, validate safety and staffing reliability, and insist on current, specific assurances about how exceptional concerns are managed. When these conditions align, Nella’s can be a solid, practical choice; when they do not, the search should continue toward alternatives that emphasize higher acuity care, stricter safety controls, or a more consistently responsive caregiving team.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Nella's, a vibrant assisted living community in Elkins, WV, designed to provide a comfortable and enriching lifestyle for seniors. At Nella's, we prioritize the well-being of our residents with a range of amenities and care services tailored to enhance their quality of life.

Our community boasts an array of on-site amenities, including a beauty salon for pampering sessions, a fitness room to encourage active living, and a cozy gaming room for leisure activities. Residents can enjoy delicious meals in our dining room or opt for restaurant-style dining experiences that cater to special dietary restrictions. With a small library for quiet contemplation and beautiful gardens providing serene outdoor spaces, there’s always something to engage both body and mind.

Nella's offers comprehensive care services such as 24-hour supervision and call systems for peace of mind. Our dedicated staff is available to assist with daily living activities including bathing, dressing, and medication management. We understand the importance of mental wellness; therefore, we offer specialized programs along with meal preparation that accommodates individual dietary needs.

Social interaction is encouraged through planned day trips and resident-run activities that foster connections among peers. Concierges are available to coordinate transportation arrangements for non-medical needs or doctor appointments.

Convenience is key at Nella's; our residents benefit from nearby establishments including cafes, parks, pharmacies, physicians’ offices, restaurants, places of worship, and hospitals, all within easy reach.

At Nella's in Elkins, WV, we strive to create a nurturing environment where residents can thrive while receiving the supportive care they need. Join us for a fulfilling lifestyle filled with friendship and activity!

Nearby Places of Interest

This part of Elkins, West Virginia is a vibrant and convenient community with a variety of amenities to cater to the needs of seniors. There are several places of worship nearby for spiritual fulfillment, along with a range of dining options offering diverse cuisines. Medical services are easily accessible with various physician offices, hospitals, and pharmacies in close proximity. The area also boasts beautiful parks for leisurely strolls and outdoor activities. Additionally, transportation options such as taxi services and U-Haul rentals make getting around town convenient. Overall, this neighborhood offers a conducive environment for senior living with its array of resources and services within reach.

Places of Worship

  • Landmark Baptist Church (0.7 miles)
  • Sound of Triumph Ministries (0.7 miles)
  • Rivers of Living Water Ministries (1.2 miles)
  • Alliance Community Fellowship (1.2 miles)
  • General Conference Of Seventh-Day Adventists (1.3 miles)
  • New Direction Church (1.5 miles)
  • Good Shepherd Assembly of God (1.5 miles)

Restaurants

  • Pizza Hut (0.7 miles)
  • The Lunch Box (0.7 miles)
  • China Max (0.7 miles)
  • Taco Bell (0.8 miles)
  • DownTown Diner (1 miles)
  • King's Pizza (1.3 miles)
  • Scotties of Elkins (1.5 miles)

Physicians

  • Arbor Medical Associates (0.7 miles)
  • Family Eyecare Center (0.8 miles)
  • Tygart Valley Orthopedics (0.8 miles)
  • Elkins Express Care (0.9 miles)
  • High C Stephen MD (1.5 miles)
  • Tygart Valley Medical Specialties (1.5 miles)
  • Cancer Care Center (1.5 miles)

Parks

  • Bluegrass Park (1 miles)
  • Beverly Historic District (6.9 miles)
  • Audra State Park (18 miles)

Cafes

  • Kangaroo Cafe (1 miles)
  • Outback Coffee Shop (1 miles)
  • Tiptop (1.8 miles)

Transportation

  • Dan's Taxidermy Studio (1.3 miles)
  • Durbin & Greenbrier (1.8 miles)
  • U-Haul Neighborhood Dealer (3 miles)
  • U-Haul Neighborhood Dealer (17.2 miles)

Hospitals

  • Davis Memorial Hospital (1.4 miles)
  • Davis Medical Center (1.5 miles)
  • Davis Memorial Quick Care (3.5 miles)
  • Davis Memorial Hospital (17.2 miles)
  • Broaddus Hospital (17.2 miles)

Pharmacies

  • Health Center Pharmacy (1.5 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Walmart Pharmacy (3.7 miles)
  • Mace's Pharmacy (6.5 miles)
  • Walgreens (14.9 miles)
  • Community Care Pharmacy (15 miles)

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