Elkins Regional Convalescent Center
Save1175 Beverly Pike, Elkins, WV 26241
For more information about senior living options: (844) 490-3973
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The collection of experiences paints a picture of a tough, demanding environment where small moments of grace stand out against some troubling lapses. Several reviewers begin by acknowledging how hard the work is in a setting like this, where caring for elderly residents is a high-stakes, emotionally charged job. One comment frames the place as a blessing in a field that's rarely easy, noting that no nursing home is perfect but that this facility makes an effort to do right by its residents. In that spirit, a particular staff member - Amy Erdman - shows up in multiple notes as a focal point of praise. The reviewer who tells of their father being there describes Erdman as a "god send," someone who was consistently kind and attentive to many residents. They observed her bringing warmth to the wards, sharing hugs and thanks from residents, and felt pride in having their loved one under her watch. It's the kind of praise that suggests Erdman's presence could feel like a beacon of reassurance in a difficult place.
Yet the very same name appears in a starkly opposite light. Another reviewer states plainly that Amy Erdman is "one of the rudest employees up there" and asserts that she needs to be fired. This explicit negative claim sits alongside the earlier glowing testimony, underscoring a broader reality: experiences within the same facility can diverge dramatically depending on who is providing care and how interactions unfold. The juxtaposition invites readers to consider how individual staff members can shape a resident's day in very different ways, and why personal experiences might vary so widely from one family member to another.
Beyond the questions about a single employee, other accounts offer a sense of the day-to-day life for residents and families inside the building. One reviewer reports a generally positive tone about their mother's time there, saying she is living well, is treated well, and eats well. They emphasize that when she asks for something, the nurses respond promptly, painting a picture of attentive, reliable basic care. This perspective highlights the continuity of routine care - the meals, the responsiveness to requests, the general sense that daily needs are being met - which many families weigh heavily when deciding on a long-term care option.
Another review casts a much more alarming light on safety and quality of care. In this account, there were 15 falls in the first two years, culminating in a broken shoulder for an elderly resident. The reviewer describes a full day where their loved one lay in bed before being taken to the hospital, and later, while their loved one was near death, they had to beg for privacy and quiet. This narrative focuses on neglect in urgent moments and on the heartbreaking need for humane boundaries and dignified end-of-life experiences. It's a somber reminder that even when some staff are kind and responsive, systemic or episodic failures can have devastating consequences for residents and their families.
There are also notes of strong positivity about other individuals in the staff. One reviewer specifically praises the care given to their brother, Thomas Miller, calling the staff "awesome," describing the facility as clean and the nurses as very nice. This voice contributes to the sense that the place can be well-run and personable on a day-to-day basis, at least in certain moments and for certain residents. It adds texture to the overall picture: care quality isn't monolithic and can vary by person, circumstance, and perhaps even shift.
A final, troubling account closes the collection with a stern warning. The reviewer describes a two-month stay during which the staff were mean and abusive toward their mother. The consequences were severe: fractures, multiple bruises, and bedsores so serious they required stitches in appearance. They attribute bed sores to neglect and recount a specific incident where a nurse allegedly slammed their mom into a wall. The reviewer also mentions another resident falling from a wheelchair in an adjacent room. This account ends with a clear verdict: reconsider placing a loved one there, as the reviewer does not plan to return their mother to that facility. This dramatic grievance underscores the importance families attach to safety, respectful treatment, and visible accountability in care environments.
Taken together, these accounts present a facility that can feel like two distinct worlds depending on who you ask and when you visit. There are stories of warmth, attentive care, and clean surroundings, alongside accounts of serious safety concerns, neglect, and harsh treatment. The experiences underscore the variability that can exist within a single care setting - the difference a particular staff member can make, the way incidents are handled, and how families perceive privacy, dignity, and safety in moments that matter most. For anyone considering this place for a loved one, the takeaway is nuanced: it may be a place of genuine kindness and solid daily care at times, but there are serious red flags raised by other residents and families that demand careful scrutiny, clear questions about staff training and supervision, and a thorough look at safety protocols, incident reporting, and patient privacy standards before making a decision.
Elkins Regional Convalescent Center in Elkins, WV is an exceptional assisted living community that offers a wide range of amenities and high-quality care services for seniors. Our residents enjoy a comfortable and fulfilling lifestyle with access to numerous amenities within our beautifully designed facility.
For those who wish to look their best, we have a beauty salon where residents can receive professional haircuts, styling, and other beauty treatments. Our well-appointed rooms include cable or satellite TV for entertainment, ensuring that residents can stay updated on their favorite shows or movies.
Transportation is made convenient with our community-operated transportation service, which provides easy access to nearby destinations. Our computer center allows residents to stay connected with loved ones through email and social media while our Wi-Fi/high-speed internet ensures seamless online connectivity for all.
Mealtimes are a delight at Elkins Regional Convalescent Center, as residents can savor delicious meals in our elegant dining room with restaurant-style dining. Special dietary restrictions are always accommodated to ensure that every resident's nutritional needs are met. Additionally, our kitchenettes allow residents the option of preparing small meals or snacks whenever they desire.
We value the importance of mental and physical wellness, which is why we offer a diverse range of activities and services. Residents can engage in various activities such as gaming in our gaming room, reading books from our small library, participating in fitness programs in our fitness room and joining planned day trips for fun adventures outside the community.
Care services at Elkins Regional Convalescent Center are comprehensive and personalized to meet each resident's specific needs. With 24-hour call system and supervision, assistance with daily activities including bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their medications timely and accurately while special dietary restrictions are strictly followed.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals as well as transportation options nearby make it easy for our residents to access the services they need and enjoy their surroundings. At Elkins Regional Convalescent Center, we provide a warm and inviting community where seniors can thrive in an environment that promotes their well-being and independence.
Elkins Regional Convalescent Center is located at 1175 Beverly Pike, Elkins, WV 26241 in Randolph County, West Virginia
Elkins Regional Convalescent Center on seniors.fyi includes 4 photos including images showing dining, landscaping, fireplace, interior, chandelier, building, entrance, architecture, and more.
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