1175 Beverly Pike, Elkins, WV 26241
For more information about senior living options: (866) 208-4318
Overall Review of Elkins Regional Convalescent Center
Pros
The facility is a blessing for such a tough job.- The facility does try, and it shows in care.
- Amy Erdman was an absolute godsend.
- Amy Erdman was kind and wonderful to residents, and many loved to hug and thank her.
- The establishment and its personnel are highly recommended, especially Amy.
- The staff take great care of residents, the place is very clean, and the nurses are very nice.
- The mother living there is treated well, eats well, and the nurses promptly fulfill her requests.
Cons
Amy Erdman is described as one of the rudest employees up there and she needs fired.- The staff were mean and abusive to the reviewer’s mother.
- The reviewer’s mother suffered a fractured foot, several bruises, and bed sores so bad they looked like they needed stitches.
- Bed sores were described as 100% neglect.
- One nurse slammed the reviewer’s mother into the wall.
- There were 15 falls in the first two years, including a broken shoulder at age 91, and she was left in bed for a full day before hospitalization.
- The reviewer urged others to reconsider placing their elderly loved ones there.
- The reviewer’s mother wouldn’t be returning.
Review
Elkins Regional Convalescent Center is best suited for families that want affordable, hands-on nursing support with a focus on everyday caregiving. It works for residents who need help with basic daily tasks, appreciate some personal warmth from individual staff members, and can tolerate a care environment where experiences vary by shift. The setting can be workable when the priority is steady supervision and a clean, familiar place to stay, rather than a facility renowned for flawless safety records or uniformly stellar care across every shift.
Those who should consider alternatives include families prioritizing rock-solid safety and consistently proactive response to emergencies. The reviews reveal serious red flags around safety, with multiple falls, a broken shoulder, and distressing accounts of neglect. Privacy and dignity concerns also surface in resident experiences, and accounts of rude or inconsistent staff behavior suggest that some shifts may feel punitive rather than supportive. For residents with higher acuity needs, complex therapy goals, or a history of falls, a community with more uniform safety metrics and demonstrable incident management would be prudent.
On the plus side, several reviewers point to tangible strengths that can matter in daily life. The facility is described as clean, and there are indications that some nurses are attentive and responsive to requests for help with meals or basic needs. One caregiver in particular, Amy Erdman, receives strong praise for kindness and reliability from one family, illustrating how a standout staff member can meaningfully improve a resident’s day. Conversely, another review targets the same name as rudimentary or even inadequate, underscoring that caregiver quality can be uneven and, at times, emotionally consequential for families watching over a loved one. These mixed signals matter: the best days tend to hinge on which staff member is present and how promptly their coworkers respond.
The main cons, safety lapses, neglect concerns, and inconsistent behavior, do not align well with the positives. Even if cleanliness and some compassionate interactions are present, repeated falls and a documented case of prolonged privacy violation are dangerous signals. Bed sores and injuries that were not promptly addressed intensify the risk profile and erode trust in the overall care system. When such serious issues appear, even excellent individual caregivers cannot fully offset the broader impression of inconsistent safety oversight. In practical terms, families must weigh the probability of a good day against the potential for an severe incident on any shift.
In terms of offsetting factors, the facility’s positive attributes can still matter for residents who value daily companionship and dependable routine care. Cleanliness, straightforward meal service, and a handful of staff members who consistently deliver respectful treatment can make ordinary days more comfortable. However, these strengths do not eliminate the fundamental concern: safety and consistent, high-quality supervision across all shifts. For families that cannot tolerate the risk of avoidable injuries or the perception of neglect, these offsetting benefits do not provide sufficient reassurance.
Bottom line: Elkins Regional Convalescent Center can be a practical option for those prioritizing affordability and steady, basic care, provided there is a rigorous personal advocate on site and careful monitoring of safety and staff responsiveness. Families should approach a stay here with a clear plan: request current incident reports and staffing levels, insist on a detailed care plan with accountability for every shift, and interview multiple frontline caregivers to gauge consistency. If the goal is unwavering safety, strong uniform care, and predictable nurse responsiveness, alternatives with stronger, transparent safety records are worth serious consideration.
111 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
In-Depth Look at the VA Aid and Attendance Program
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