Holbrook Nursing Home

183 Holbrook Road, Buckhannon, WV 26201

For more information about senior living options: (844) 490-3973

2.7 from 11 reviews
5 stars
3
4 stars
1
3 stars
2
2 stars
0
1 stars
5

Skilled Nursing Facility

Overall Review of Holbrook Nursing Home

Pros

  • pro The staff took good care of her mother.
  • pro There were some good staff members there, including the head nurse.
  • pro There were a few staff members who provided good care for her until the end.
  • pro The staff made her final days pain-free.
  • pro Thanks to her daughter, she was able to come home and has lived independently for almost three years.

Cons

  • pro The facility is not conducive to healing and the care is unsatisfactory.
  • pro A resident's clothes disappeared in the laundry.
  • pro There was a violent incident - a big fight - in the bathroom late at night.
  • pro The overall experience was described as the most horrible of their life, and they believe the place should be closed.
  • pro The staff were cold and treated residents poorly, raising concerns about care when no one is watching.
  • pro Comfort care was misrepresented as tranquilization to keep the patient from being a problem.
  • pro The building is old and dilapidated with a bad odor; physical therapy is described as a joke, and too many medications affected the patient.

Review

Across the set of accounts, the facility emerges as a place of sharp contrasts: moments of care and kindness braided with alarming reports of neglect, confusion, and fear. Families and patients describe a wide spectrum of experiences, from gratitude for moments of pain relief and dignified final days to horror at conditions, management gaps, and troubling incidents that left lasting distress. The thread that runs through many of the stories is uncertainty - uncertainty about safety, about who is in charge, and about whether the environment is conducive to healing.

Several reviewers point to the care being inconsistent and ultimately insufficient for their loved ones. One account opens with a blunt dissatisfaction: not happy with the place or the treatment, a mother stayed just over a week before being moved to another facility. The reviewer notes that the environment did not feel conducive to healing and acknowledges that some staff members - most notably the head nurse - were good, but suggests that others failed to see the bigger picture of what was happening daily. A loss of personal belongings emerges as a troubling side note in that same account: a mother's clothes went missing after being laundered, a detail that compounds concerns about day-to-day management and attention to residents' dignity.

The most haunting entries describe frightening episodes that undermine any sense of safety. One person declares the experience the "most horrible" of their life, and credits their daughter with the decisive intervention that allowed a return home. The writer asserts they were blessed to escape the facility before death and laments the nightmares that linger even years later. In another heartbreaking vignette, a friend visits overnight and encounters staff who are "cold" and dismissive, raising serious questions about how residents are treated when witnesses aren't present. The fear of what happens behind closed doors - especially with the implication that "comfort care" might be used to sedate residents - bleeds into the portrayal of the facility as a place where autonomy and safety are at risk.

Environmental and operational problems appear repeatedly, painting a picture of a building that feels worn and poorly maintained. A reviewer describes the place as an old, delipidated structure with a persistent odor, where physical therapy is mocked as a joke. The account of a mother who arrived walking and wearing underwear and, after eight months, was sent home in a wheelchair - unable to walk and wearing a diaper - reads like a devastating indictment of the rehabilitation process. Medications loom large in several stories: too many meds, dulling or disturbing effects, and a concern that responses to distress were met with doors slammed shut, prolonging fear and suffering for hours. The presence of some staff who embody caring, even if not consistently, stands in contrast with others who appear indifferent or unprofessional.

Within this mosaic, there are also affirmations of care that cannot be ignored. One reviewer finds lasting gratitude in the final days, noting that their mother passed from progressive supranuclear palsy with pain relief thanks to the staff. This thread - the idea that even in settings many deem problematic, some staff can and do provide compassionate, appropriate care - gives a more layered view of the facility. In another account, a family relocates their mother to a different home in Elkins, which they describe as excellent and capable of treating their mother with class. The contrast is stark: while they credit the new facility with better care, the decision to move was spurred by ongoing dissatisfaction with the original place, underscoring how important a supportive environment and professional conduct are to families.

Not all voices converge on the same verdict, but the cautionary signal is strong. One reviewer emphasizes the problem of professional boundaries and dress codes, noting an unprofessional appearance and questioning the use of medical supplies for skin care when they are meant for surfaces. A separate narrative laments the sense that some residents presume control or "run the place," adding a social dynamic that can undermine the quality of care and the residents' sense of safety. The comments about odor, outdated facilities, and inconsistent standards of care create a composite impression of a facility that struggles with resources, training, and accountability.

Taken together, the responses depict a facility that elicits intense emotional reactions - ranging from relief and gratitude to fear, anger, and a firm belief that improvements are urgently needed. Family members describe a complex reality in which caregivers can be both compassionate and bureaucratically hamstrung, where moments of genuine care sit beside episodes that feel neglectful or perilous, and where the physical environment compounds the fragility of the residents' health. The stories underscore how critical clear leadership, consistent protocols, and a culture of dignity underpin every resident's experience, especially for those with serious illnesses or reduced capacity to advocate for themselves.

In the end, these narratives reflect a community wrestling with conflicting truths about the same place. Some families celebrate the relief and care that helped their loved ones live more peacefully in their final days, while others recount frightening incidents, miscommunications, and a sense that the facility was ill-suited to healing or even safe everyday living. The overarching impression is that the quality of care here is highly variable, shaped as much by individual staff members and moment-to-moment circumstances as by stated policies or facility-wide commitments. Readers are left with a strong sense that prior experience will likely color any future decisions, and that choosing care for a loved one requires careful, ongoing evaluation of who is providing care, the environment in which it's delivered, and the everyday realities of life inside the facility.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Holbrook Nursing Home in Buckhannon, WV is a welcoming and inclusive assisted living community that provides exceptional care services and a wide range of amenities to enhance the quality of life for its residents.

Located in the charming town of Buckhannon, our community offers a cozy and comfortable environment for seniors to thrive. With our 24-hour call system and supervision, residents can feel safe knowing that assistance is always available when needed. Our caring staff is dedicated to providing activities of daily living assistance, including help with bathing, dressing, transfers, and medication management.

At Holbrook Nursing Home, we prioritize the well-being and mental health of our residents. We offer a mental wellness program to ensure that each individual can maintain their cognitive abilities and emotional well-being. Alongside this program, residents have access to various fitness programs designed to promote physical activity and overall health.

Meals are an important aspect of daily life at our community. Our dining room provides restaurant-style dining with delicious and nutritious meals prepared according to special dietary restrictions such as diabetes diets or specific dietary requirements. Residents also have the option to use the kitchenette in their fully-furnished apartments if they prefer cooking for themselves.

We understand the importance of social interaction and engagement in maintaining a fulfilling lifestyle. At Holbrook Nursing Home, residents can enjoy various planned daily activities organized by our dedicated staff. These activities range from resident-run events to scheduled daily activities such as games or crafts. Additionally, we offer concierge services for any additional needs or requests.

Our community also offers a variety of amenities to enhance comfort and convenience. Residents can make use of our beauty salon for pampering sessions or take advantage of the gaming room or small library for leisurely pursuits. For those who like outdoor spaces, we have beautiful gardens where residents can relax or engage in light gardening activities.

Transportation is made easy with our community-operated transportation services as well as arrangements for non-medical transportation needs. We provide transportation to doctors' appointments and can assist with transportation coordination for other purposes.

Within close proximity to Holbrook Nursing Home, residents will find several parks, pharmacies, physicians, restaurants, places of worship, and theaters. This convenient location allows our residents to easily access various services and amenities in the surrounding area.

With an emphasis on care, comfort, and engagement, Holbrook Nursing Home is dedicated to providing a warm and inviting community where seniors can enjoy their golden years with peace of mind.

Nearby Places of Interest

Parks

  • Audra State Park (0.4 miles)
  • Bluegrass Park (18.7 miles)

Places of Worship

  • Wesley Chapel and Martin Religious Center (0.7 miles)
  • Calvary Baptist Church (0.9 miles)
  • First United Methodist Church (1 miles)
  • Chapel Hill United Methodist Church (1.1 miles)
  • Sago Baptist Church (1.4 miles)
  • Office of Prison Ministries (1.5 miles)
  • Holy Rosary Catholic Church (1.6 miles)

Restaurants

  • McDonald's (1 miles)
  • Papa John's Pizza (1 miles)
  • Yummy Buffet (1.3 miles)
  • C J Maggie's American Grill (1.4 miles)
  • The World's End Restaurant (1.4 miles)
  • Taco Bell (1.5 miles)
  • Kathy's Diner (1.5 miles)

Physicians

  • Associates for Womens Health (1.3 miles)
  • Buckhannon Medical Care (1.5 miles)
  • Care Express (1.5 miles)
  • St Joseph's Physicians Office Center (1.6 miles)
  • Express Care Clinic (1.6 miles)
  • Dr Ali Khan (1.7 miles)
  • Family Medical Clinic (13.3 miles)

Pharmacies

  • Miller's Pharmacy (1.4 miles)
  • Thompson's Pharmacy (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • Revco Drug Stores (1.5 miles)
  • Walmart Pharmacy (11.4 miles)
  • Fast & Friendly Pharmacy (14 miles)
  • CVS Pharmacy (14.2 miles)

Theaters

  • Upshur Village Cinemas (2.6 miles)

Transportation

  • Valley Rent A Car (3.5 miles)
  • U-Haul Neighborhood Dealer (14.7 miles)
  • Dan's Taxidermy Studio (19.2 miles)

Hospitals

  • Broaddus Hospital (13.6 miles)
  • Stonewall Jackson Memorial Hospital (14.4 miles)
  • Davis Memorial Hospital (14.7 miles)
  • Stonewall Jackson Memorial Hospital (15.9 miles)
  • Davis Memorial Hospital (19.4 miles)

Cafes

  • Kangaroo Cafe (18.9 miles)
  • Outback Coffee Shop (18.9 miles)

Frequently Asked Questions

Where is Holbrook Nursing Home?

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