95 Healthcare Drive, Philippi, WV 26416
For more information about senior living options: (866) 208-4318
Overall Review of Mansfield Place
Pros
The community is small, and the nurse-to-resident ratio is really good.- The rooms include a television, a private bathroom, and a shower.
- The facility is very clean and offers daily activities to engage residents.
- Religious services are offered on Sundays, with programs to involve residents.
- The staff is conscientious, communicative, and involved in residents’ care.
- It is described as a wonderful place where residents are treated with respect and kindness.
- The staff are caring and clearly love their residents, contributing to good care.
Cons
The reviewer describes the staff as the worst.- The reviewer states that CNAs staying at work while sick is illegal and calls for reporting the facility.
- The reviewer feels the level of care for their mother was not up to expectations.
- The reviewer notes short-staffing and an unbearable smell, with residents' requests ignored.
- The reviewer complains that the social worker is hard to reach.
Review
Mansfield Place in Philippi, WV is best suited for families seeking an intimate, nurse-driven environment for memory-care within a small community. The setting appeals to those who value a private-room experience, a clean and orderly campus, and structured daily engagement for a resident with Alzheimer’s or dementia. The presence of daily activities, Sunday religious services, and active family involvement in care planning meetings stands out as a core strength. When care teams operate well, residents receive attentive monitoring and coordinated touchpoints with nutritionists, activities staff, and the head nurse. This combination can deliver meaningful continuity in a small-house model where staff can know residents well.
Still, opportunities to consider alternatives are warranted for families with different non-negotiables. Those who require unwavering staffing predictability, rapid response to needs, and consistently accessible social-work support may find Mansfield Place challenging. One recurring concern is difficulty reaching the social worker, which undermines timely care coordination for families that rely on regular updates. A separate thread from the same reviews highlights perceived staffing strain and even illegal practices (a CNA reportedly working while sick), underscoring a potential mismatch for households that cannot tolerate inconsistent coverage or questions about staff well-being and compliance.
On the upside, the strongest verifiable pros are tangible and recurring. The Alzheimer’s unit benefits from a relatively favorable nurse-to-resident ratio, a meaningful factor in daily comfort and safer monitoring. Rooms are described as comfortable with private baths and televisions, and the environment is consistently portrayed as clean. The facility emphasizes daily activities designed to engage residents, with some programs and games that encourage interaction among peers. Family members report constructive involvement through regular meetings, which can help align care goals, nutrition, and activity plans with a resident’s history and preferences. For families that prioritize a warm, personalized care plan, these elements can make a real difference.
Yet the main cons carry significant weight. Reports of short-staffing on certain shifts, difficulties in obtaining timely assistance for basic needs, and odors in the facility paint a troubling picture of day-to-day operations. Instances where residents were observed needing help yet being overlooked raise concerns about response times and overall safety. The combination of staffing pressures, communication gaps with the social worker, and a few emotionally charged caregiver experiences suggest that not every resident will receive consistently proactive attention. In a setting meant to support vulnerable seniors, these gaps cannot be dismissed.
The critical question becomes whether the pros can meaningfully offset the cons for a given family and resident. The answer depends on tolerances for variability and the ability to engage closely with care planning. For a resident whose family can visit often, monitor daily routines, and participate actively in care conferences, Mansfield Place can deliver a comfortable, engaged environment with disciplined routines and clean surroundings. For others, especially those needing rapid, reliable help, or who require a transparent, uninterrupted line of communication to a social worker and administrator, the risks associated with staffing and oversight may outweigh the benefits. This is not a one-size-fits-all decision; it hinges on whether a small, intimate setting can be safeguarded against the more troublesome operational gaps.
In closing, Mansfield Place should be on the short list for families who value a tight-knit staff rapport, a clean and calm living space, and active family involvement in care decisions, particularly for Alzheimer’s care. However, those who cannot tolerate inconsistent staffing, limited staff accessibility, or odors that signal underlying workflow issues should evaluate stronger alternatives with steadier staffing patterns and more transparent accountability. Prospective families are advised to request detailed staffing schedules, meet the social worker and nurse manager, tour during peak hours, and review the resident care plan in depth. If those assurances cannot be secured, exploring other licensed options in the region is a prudent, protective choice.
60 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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