Almost Home Care For Elderly

Pros

• Marie reliably answers the office phone.
• The RNs and case management are awesome and go above and beyond for clients.
• The agency is highly recommended as an employer.
• The staff are sweet, understanding, and genuinely care for clients and workers.
• Mountaineer Home Care matches clients with compatible workers who fit their needs.
• The team helped the client choose the right lift chair and supported them until a decision was made.

Cons

• The agency lies about hours to avoid paying employees.
• The agency doesn't care about the clients or the workers.

Review

Across the voices shared, Mountaineer Home Care presents itself as a service built on reliability, personal connection, and a patient-centered approach. The consistent thread is that you can expect to reach someone who knows your name and your needs the moment you pick up the phone. In particular, Marie is highlighted as the dependable first contact - someone who answers the phone with warmth and attentiveness, making it feel easy to bring any question or concern, big or small. That sense of reassurance from the very start appears to set a tone for the rest of the experience described by clients and their families.

Another strong theme is the care demonstrated by the clinical and coordination teams. The RN and Case Management staff are described as "awesome" and genuinely invested in their clients. Reviewers emphasize that these professionals don't just perform tasks; they care deeply about the people they serve and consistently go above and beyond to address needs. This dedication to medical coordination, planning, and hands-on support stands out as a cornerstone of the agency's appeal for many families who rely on attentive, proactive care.

The warmth and thoughtfulness extend beyond clinical roles to the overall culture of the organization. Several testimonials speak of a staff group that is not only skilled but also "the sweetest and most understanding" they have encountered. People feel treated with kindness and respect, with a sense that the team genuinely cares about both clients and workers. This perception of a supportive work environment often translates into a more thoughtful, empathetic experience for clients and their families, reinforcing the sense that the agency prioritizes relationships as much as results.

A notable strength highlighted is Mountaineer Home Care's approach to matching clients with workers. Reviewers describe a process aimed at finding compatibility between the client and the caregiver, ensuring that the person assigned is suited to the individual's needs and preferences. The company's responsiveness is illustrated through practical examples, such as helping a client decide on a lift chair. The staff are portrayed as collaborative and patient, working with the client until the best, most comfortable option is identified. This emphasis on fit and compatibility is presented as a meaningful differentiator in the care landscape.

Trust-building and reliability emerge as recurring takeaways. Clients describe a relationship dynamic where the agency appears to be present for the long haul - committed to meeting needs, adjusting as circumstances change, and supporting both the client and the family through ongoing care decisions. The tone across these accounts is one of appreciation for steady, dependable service, underscored by moments of genuine care that go beyond routine tasks to reflect a true commitment to well-being.

Not all feedback, however, sits in the same positive frame. One reviewer raises a concern that contrasts with the largely favorable impressions. This individual alleges that there are practices around hours that may be used to avoid paying higher wages and suggests a lack of care for both clients and workers. It's important to note that this perspective introduces a serious caveat into the otherwise cohesive narrative of dependable, compassionate service. The claim is one voice among several that highlight the positive experiences but should be weighed carefully by anyone considering engagement with the agency. As with many service environments, experiences can vary, and it's reasonable for prospective clients and staff to seek direct clarification on scheduling, compensation, and care standards.

Taken together, the collection of experiences paints a portrait of Mountaineer Home Care as a responsive, people-centered organization. The office presence - especially through Marie - tends to set a reliable, friendly tone. The RN and Case Management teams are praised for their expertise and their willingness to go beyond the call of duty, while the culture is described as warm, understanding, and genuinely caring toward both clients and employees. The agency's strength in matching clients with compatible workers further reinforces the sense that personalized, attentive care is a core value.

For anyone considering their services or seeking employment, these narratives suggest that the most meaningful steps are to engage directly with the team and ask specific questions about your particular needs, preferences, and scheduling expectations. The positive experiences indicate a strong foundation of care and compatibility, but the lone critical voice reminds us that, in any caregiving organization, transparency and consistency around hours and compensation are essential. By speaking with Marie, the RN team, and the case managers, you can gain a clearer picture of how Mountaineer Home Care might align with your expectations and priorities.

Places of Worship

• Cornerstone Assembly of God (0.1 miles)
• New Community Church (0.9 miles)
• Calvary Baptist Church (1.4 miles)
• Chapel Hill United Methodist Church (1.7 miles)
• St Joseph's Convent (1.8 miles)
• Holy Rosary Catholic Church (1.9 miles)
• Office of Prison Ministries (1.9 miles)

Restaurants

• Sam's Pizza (0.4 miles)
• Papa John's Pizza (1.3 miles)
• McDonald's (1.6 miles)
• Mathias John Joseph s Foundation of Buckhannon (1.9 miles)
• Yummy Buffet (2 miles)
• Taco Bell (2 miles)
• The World's End Restaurant (2.1 miles)

Physicians

• Express Care Clinic (1.9 miles)
• St Joseph's Physicians Office Center (1.9 miles)
• Dr Ali Khan (2.1 miles)
• Buckhannon Medical Care (2.1 miles)
• Care Express (2.1 miles)
• Associates for Womens Health (2.1 miles)
• Williams Family Practice (12.8 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• Revco Drug Stores (2 miles)
• Thompson's Pharmacy (2.1 miles)
• Miller's Pharmacy (2.1 miles)
• Walmart Pharmacy (10.2 miles)
• Fast & Friendly Pharmacy (12.8 miles)
• CVS Pharmacy (13 miles)

Theaters

• Upshur Village Cinemas (2.3 miles)

Parks

• Audra State Park (2.5 miles)
• Bluegrass Park (20.2 miles)
• Clarksburg City Park (20.6 miles)

Transportation

• Valley Rent A Car (3.1 miles)
• U-Haul Neighborhood Dealer (16.8 miles)
• Dan's Taxidermy Studio (20.7 miles)

Hospitals

• Stonewall Jackson Memorial Hospital (13.2 miles)
• Stonewall Jackson Memorial Hospital (14.7 miles)
• Broaddus Hospital (15.6 miles)
• Davis Memorial Hospital (16.8 miles)

Cafes

• Kangaroo Cafe (20.4 miles)
• Outback Coffee Shop (20.4 miles)
• Tim Hortons (20.7 miles)