Park Manor Rehabilitation Center in Walla Walla, WA
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Information last verified:
1710 Plaza Way, Walla Walla, WA 99362
For more information about senior living options: (844) 490-3973
The nurses at Park Manor are cheerful and eager to help with any problems, and they truly care about residents. The staff are kind, loving, and knowledgeable, answering questions with care. The rehabilitation staff go the extra mile to help residents return home. The facility is clean, well maintained, and pleasantly scented. The care team is compassionate and goes above and beyond for residents. The kitchen staff provide high-quality food and cater to residents' dietary needs; the kitchen is clean. Front-line aides are amazing; staff are friendly and always willing to help. Park Manor is a top-notch facility where residents are treated like family. The staff create a welcoming, caring, and supportive environment for patients and families.
A reviewer alleged mental abuse by the facility’s director and head nurse, claimed staff were understaffed and CNAs underpaid, and warned not to send a loved one there due to poor care. Another reviewer said a therapist did almost nothing to help their family member regain arm movement and criticized other aspects of care, including restrictions on personal items. A reviewer stated they would give zero stars and claimed only bad things about Park Manor. A critic claimed Park Manor nearly killed a resident by continuing to give her pills that made her sick and said a doctor’s appointment was canceled. A reviewer noted cleanliness concerns, such as a sticky floor. A reviewer complained of poor communication and understaffing. A reviewer claimed they were denied access with a service dog and were kicked out for defending their rights.Park Manor Rehabilitation Center in Walla Walla is best suited for families seeking a rehabilitation-heavy environment where care teams forge real, daily connections with residents. It handles the transition from hospital to home with a clear focus on recovery, while also serving as a solid long-term option for seniors who prize familiarity, warmth, and steady routines. The strongest case rests on the staff’s demonstrated dedication: nurses, aides, and therapists who show up consistently with a friendly, capable approach, and a culture that treats residents as people with histories and preferences. Clean, welcoming spaces, dependable daily schedules, and treatment plans that accommodate individual dietary needs reinforce the message that recovery and daily life can progress hand in hand. For families prioritizing practical outcomes, strength restoration, goal-driven therapy, and the comfort of a home-like atmosphere, Park Manor stands out as a credible, patient-centered choice.
That clarity, however, comes with caveats. A few reviews flag realities that potential residents should study closely: staffing levels and consistency can vary, and several accounts point to moments when communication with families or timely responses to concerns were not as prompt as desired. The most cautionary notes touch governance and accountability, with suggestions that leadership dynamics impact day-to-day experience. Cost sensitivity also deserves attention; while many families feel the care delivered justifies the price, Park Manor can sit at the higher end of the market, which means alternatives may be worth weighing for those with tighter budgets or different care expectations. For families whose priority is continuous, highly supervised oversight or a facility specifically tailored to complex memory-care needs, looking at other options may be prudent.
The positive aspects, consistently cited across reviews, are substantial and align well with a practical care plan. The staff’s warmth and responsiveness stand out: caregivers who are described as cheerful, patient, and genuinely attentive, capable of supporting residents through daily activities and in moments of discomfort or pain. The rehabilitation program earns frequent praise, with residents achieving meaningful strength gains and, in many cases, returning home after a stay that includes regular physical therapy and personalized progress tracking. Cleanliness and overall facility upkeep recur as a strength, providing a reassuring environment for both residents and visiting families. The kitchen’s efforts to meet dietary requirements, vegetarian, vegan, or other needs, are repeatedly highlighted, along with the perception that meals are thoughtful and appealing. Importantly, language access matters are addressed through bilingual staff, easing communication for families who prefer to discuss care in more than one language.
Yet every review file contains caveats, and Park Manor is no exception. A notable thread is the sense that not all shifts or days carry the same level of attention, which can translate into slower call responses or occasional gaps in updates. A few accounts raise concerns about governance and staff morale, signals that leadership attention and staffing stability can directly affect resident experience. There are isolated remarks about lingering facility issues or interactions that felt routine at best and troubling at worst, underscoring that not every story mirrors the many glowing testimonials. Price remains a practical consideration for some families, especially when insurance coverage and duration of stay play a role in deciding whether the overall value is the right fit. In short, Park Manor delivers consistently strong rehab and daily care, but a few experiences remind that loyalty to care quality requires ongoing oversight of staffing and communication.
When the positives are weighed against the cautions, the decision tends to tilt toward Park Manor for most typical rehab-and-long-term scenarios. The facility’s people-first culture, combined with visible clinical competence, creates a foundation where residents can recover, stabilize, and enjoy meaningful daily life. The robust rehab focus, backed by therapists who drive progress and frequent, goal-oriented sessions, often translates into concrete outcomes: regained mobility, renewed confidence, and a smoother pathway back to independent living when possible. Cleanliness, reliable routine, and responsive dining services contribute to a stable, low-stress environment that families value highly. The bilingual staffing and proactive family communication further reduce friction in critical moments, making Park Manor a practical choice for households prioritizing clear, compassionate care that actually supports recovery and ongoing well-being.
For families navigating a decision, the practical path is straightforward. Prioritize Park Manor if recovery outcomes, personal attention, and routine stability matter most. Plan a thorough campus visit to observe therapy sessions, meet the administrator and nursing leadership, and sample meals to assess whether the culture and care philosophy align with expectations. Probe staffing patterns: how shifts are staffed on weekends and evenings, what response times look like, and how information is conveyed during transitions. Talk with current residents and family members about communication quality and consistency. Compare pricing against nearby options to ensure that value matches the level of care anticipated. For loved ones with complex medical or memory-care needs, or for families requiring highly stringent supervision, it pays to keep alternatives on the table and to verify that a chosen facility can meet those specialized demands with demonstrable reliability. In the end, Park Manor represents a pragmatic, results-driven option in the Walla Walla area, strongly recommended for families seeking compassionate rehab-supported living, provided the planning accounts for potential staffing and communication variances.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Park Manor Rehabilitation Center is an exceptional assisted living community located in the beautiful city of Walla Walla, WA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers various amenities to cater to the needs and preferences of each resident. A beauty salon is available for those who wish to pamper themselves, while cable or satellite TV ensures entertainment options for all. Community operated transportation makes it convenient for residents to explore the surrounding area. The computer center allows residents to stay connected and engaged with technology, while the fitness room promotes an active and healthy lifestyle. The fully furnished apartments provide a cozy and inviting atmosphere, ensuring that residents feel at home from the moment they move in. The gaming room offers opportunities for friendly competition, while the garden provides a serene outdoor space for relaxation. Housekeeping services ensure that residents can focus on enjoying their time in the community, while the kitchenette allows for personal meal preparation if desired. Move-in coordination takes away any stress associated with transitioning into the community. Private bathrooms offer convenience and privacy, while restaurant-style dining provides delicious meals in a social setting. A small library offers opportunities for literary exploration, telephone services keep residents connected with loved ones, and Wi-Fi/high-speed internet ensure easy access to information and entertainment.
Care services provided by Park Manor Rehabilitation Center are comprehensive and designed to meet individual needs. With 24-hour call systems and supervision, residents can feel safe knowing that assistance is readily available when needed. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. For those with specific dietary requirements related to diabetes or special restrictions, dedicated diets are provided. Medication management ensures that residents receive their prescribed medications accurately and on time. A mental wellness program focuses on promoting emotional well-being among residents.
Numerous nearby amenities further enhance the convenience of living at Park Manor Rehabilitation Center. Cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals are all located in close proximity to the community.
In addition to the numerous amenities and care services offered, Park Manor Rehabilitation Center provides a vibrant social environment with a range of activities. Concierge services ensure that residents have access to information and assistance when needed. Fitness programs keep residents active and healthy through engaging exercises. Planned day trips offer opportunities for exploration and new experiences. Resident-run activities encourage social interaction and personal fulfillment. Scheduled daily activities provide structure and engagement for residents.
Overall, Park Manor Rehabilitation Center offers a welcoming and supportive environment where residents can live comfortably while receiving the care they need.
This part of Walla Walla, Washington, offers a variety of amenities within close proximity for seniors looking to settle in the area. There are multiple dining options ranging from Mongolian grill and Chinese buffet to familiar chains like Applebee's and McDonald's. Pharmacies such as Safeway Pharmacy and Walgreens are conveniently located nearby for easy access to medication and healthcare needs. For spiritual well-being, there are several places of worship including North Albany Community Church and Calvary Fellowship Walla Walla. Additionally, residents can enjoy parks like Jefferson Park and Walla Walla Dog Park for leisurely outdoor activities. Medical services are readily available with physicians like Dr Walker and hospitals such as Providence Family and Sports Medicine in the vicinity. Transportation options like A Plus Taxi and Valley Transit Station make getting around town convenient for seniors living in this part of Walla Walla.
Park Manor Rehabilitation Center is located at 1710 Plaza Way, Walla Walla, WA 99362 in Walla Walla County, Washington
Park Manor Rehabilitation Center on seniors.fyi includes 11 photos including images showing landscaping, rehabilitation, exercise equipment, building, garden, trees, healthcare, outdoors, and more.
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Interior
Outdoors
Building
Architecture
Trees
Landscaping
Kitchen
Exercise Equipment
Healthcare
Rehabilitation
Physical Therapy
