North Central Care Center

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  • Interior

    A spacious interior room with wooden flooring, featuring several tables and ample natural light from large windows.

  • Building

    The entrance to a healthcare center, emphasizing accessibility and service.

  • Architecture

    A modern commercial building captured at dusk, highlighting its architecture and surrounding parking lot.

  • Bedroom

    A view of a hospital patient room featuring two twin beds and a warm, inviting atmosphere.

  • Trees

    A serene outdoor space featuring well-maintained grass, a vibrant tree with fall foliage, and a shaded seating area.

  • Windows

    A clean and comfortable hospital patient room with a bed, window, and essential amenities.

  • Landscaping

    A modern house with a well-maintained garden and clear blue sky.

  • Artwork

    A cozy waiting area with comfortable chairs, a piece of artwork, and ample natural light.

  • Bathroom

    A spacious, accessible bathroom designed for both personal hygiene and exercise.

  • Waiting Area

    A cozy barber shop interior featuring a styling chair, wooden cabinets, and decor on the walls.

North Central Care Center

N 1812 Wall Street, Spokane, WA 99205

For more information about senior living options: (844) 490-3973

3 from 36 reviews
5 stars
15
4 stars
2
3 stars
3
2 stars
0
1 stars
16

Skilled Nursing Facility

Overall Review of North Central Care Center

Pros

  • pro The staff at North Central Care Center is knowledgeable and caring.
  • pro The nurses and staff are experienced, kind, and very caring.
  • pro The facility is consistently clean and has a warm, homelike environment.
  • pro They celebrate holidays and provide fun activities for patients.
  • pro The center is described as a breath of fresh air with concerns addressed promptly.
  • pro Upon discharge, patients can receive in-home care and continue healing beyond the center.
  • pro Susan, the receptionist, is exceptionally kind and helpful.
  • pro James goes above and beyond to assist residents, such as helping Don with his Lego hobby, even on days off.

Cons

  • pro They describe the facility as the worst place in town, where loved ones are dropped, overmedicated, and left living in filth.
  • pro They claim serious conditions (sepsis, gangrene, appendicitis) were ignored or not diagnosed, with 911 calls required.
  • pro They allege nurses and aides are mean and aggressive, and the place smells badly.
  • pro They say paramedics and hospital staff labeled the care as abuse and accuse the facility of being profit-driven.
  • pro They recount a relative with a burst appendix left untreated for days, opioid overprescription requiring Naloxone, and no timely cardiology referral or proper follow-up.
  • pro They accuse staff of attempting to obtain guardianship over the patient, undermining the family's power of attorney.
  • pro They describe long rehab stays with little therapy, poor bathing, and care focused on finances rather than patient well-being.
  • pro They note inconsistencies in professionalism and communication, with some staff allegedly lying or acting insincerely.

Review

Across the collection of experiences, North Central Care Center emerges as a place of striking contrasts. Some families express deep relief and gratitude for the care their loved ones received, while others describe ongoing fear, anger, and a sense that their relatives were neglected or exploited. The stories span a range of times and situations - from short rehab stays to long-term residential care - and they repeatedly touch on questions of attentiveness, medical judgment, communication, and the influence of money on care decisions. Taken together, they paint a picture of a facility that means different things to different people, with outcomes that appear to hinge as much on individual staff members as on the overall system.

Several reviewers recount particularly dark episodes that left lasting mistrust. One person described the place as "the worst place" in town, where loved ones "get dropped" and are overmedicated. They recounted medical neglect: appendicitis going untreated for days, sepsis and gangrene discovered only after a crisis, and a hospice designation that felt premature or inappropriate. They claimed that nurses could be aggressive and that the facility smelled and left residents living in filth. Paramedics and hospital staff were reportedly in agreement that abuse had occurred, and the reviewer expressed the conviction that the facility is driven more by money than by patient well-being. The overarching sentiment was a firm warning to other families: do not send your loved ones here.

In contrast, other accounts highlight very positive moments and clear care when it went well. One reviewer praised North Central for a grandmother who broke her hip, saying they "did an amazing job" with rehab and the little things that make a difference in a stay. Another story recalls a brother who received "great care," with a clean facility, attentive staff, and meaningful personal touches. A nurse's aide named Susan and a staff member named James are singled out for their kindness and practical help, with specific gratitude expressed for how they supported a patient named Don. These accounts emphasize warmth, consistency, and celebrations of holidays - scenes where staff felt like a real, supportive presence in daily life.

There are also reports of severe mismanagement centered on serious medical decisions and potential exploitation. One aunt's experience involved a burst appendix that was not being adequately treated for days, with a nurse practitioner asserting that the patient was at "end of life" and steering toward hospice without pursuing further testing or a second opinion. Paramedics allegedly observed neglect, and the hospital later administered Naloxone after an apparent overprescription of opioids. The reviewer questioned whether pain management and diagnosis were being addressed appropriately, and they highlighted a lack of referrals to necessary specialists (e.g., cardiology) and insufficient attention to counseling and other basic supports. The tone is urgent and accusatory, with a fear that critical conditions were missed due to systemic issues.

Other reviews offer nuanced takes that sit somewhere between praise and critique. One account notes that communication has not always been the strongest, but that there are good people working there and moments of genuine care. Another describes a situation where the staff's focus on patient happiness and activity was appreciated, even as questions remained about monthly operations and management. A reviewer also acknowledged that, while the facility could be a "breath of fresh air" in some respects, the positive experiences were not universal, and there was a clear sense that quality could vary widely from staff member to staff member and shift to shift.

A recurring thread within several narratives is the role of governance and autonomy - especially around powers of attorney and guardianship. In one particularly troubling case, a staff member allegedly pursued becoming the patient's guardian through court proceedings, despite the patient already having trusted people at home managing finances and care. The family ultimately obtained a state-appointed guardian, and the patient later regained mobility after extended home care. That episode left the reviewer with a firm warning not to trust the facility with important legal matters, underscoring a fear that sometimes care concerns can intersect with attempts to control a patient's affairs.

Many testimonials emphasize the human element - the staff who go above and beyond to show compassion, the administrators who may have only the best intentions, and the residents whose daily lives are shaped by a mix of firm boundaries, personal attention, and occasional lapses. Several reviewers credit specific individuals with making a difference, whether by providing steady communication, arranging home health care after discharge, or helping a resident reconnect with meaningful activities like a hobby. Yet even among these affirmations, there's an awareness that not every interaction is perfect and that one nurse, one aide, or one moment can significantly alter the overall impression of the facility.

Taken together, the reviews suggest that North Central Care Center is a place where experiences are highly variable and strongly influenced by the people providing care. For some families, the center has been a lifeline - offering rehab, comfort, and a sense of community during difficult times. For others, it has been a source of fear and frustration, marked by concerns about neglect, overmedication, misdiagnosis, and attempts to exert control over a patient's affairs. If someone is considering this facility, the overarching takeaway seems to be caution balanced with discernment: monitor closely, advocate vigorously, and seek a second medical opinion when anything feels off, especially in cases involving serious symptoms, complex medical histories, or questions about guardianship and powers of attorney. The spectrum of experiences invites careful judgment rather than a one-size-fits-all conclusion.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Spokane International (6 miles away) Spokane International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

North Central Care Center in Spokane, WA is a vibrant and well-equipped assisted living community that offers a range of amenities to enhance the quality of life for its residents. The community features a beauty salon where residents can enjoy hair and nail services, as well as cable or satellite TV in their fully furnished apartments for entertainment.

Transportation needs are taken care of with community-operated transportation and assistance in arranging transportation to doctors' appointments. A computer center and Wi-Fi/high-speed internet are available for residents to stay connected with loved ones or pursue personal interests online.

Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions catered to. For active seniors, there is a fitness room and wellness center where they can engage in exercise programs tailored to their needs.

In terms of care services, North Central Care Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents stay on track with their medications.

The community fosters social interaction and engagement through various activities such as resident-run activities, planned day trips, and scheduled daily activities organized by staff members. Concierge services are available for any additional assistance needed.

Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options, North Central Care Center offers easy access to essential amenities outside the community.

Overall, North Central Care Center provides an enriching and supportive environment where seniors can age gracefully while enjoying the comforts of a well-maintained assisted living community.

Nearby Places of Interest

This area of Spokane, Washington is a bustling hub of healthcare facilities, dining options, pharmacies, cafes, parks, hospitals, transportation services, and entertainment venues. With several physicians' offices and clinics nearby, access to medical care is convenient. The variety of restaurants ranging from casual dining at Sonic Drive-In to upscale options like Clinkerdagger provide a diverse culinary experience. Pharmacies such as Medicine Shoppe and Walgreens are easily accessible for medication needs. Parks like Ice Age floods Playground and Riverfront Park offer opportunities for outdoor recreation and relaxation. In terms of healthcare services, hospitals like Deaconess Medical Center and Shriners Hospitals for Children-Spokane are within close proximity. Transportation options through Spokane Transit Authority make getting around the area convenient. Overall, this neighborhood offers a mix of amenities that cater to various needs making it an attractive option for senior living in Spokane.

Physicians

  • Unify Community Health, Mission Avenue (0.4 miles)
  • Yakima Valley Farm Workers Clinic (0.4 miles)
  • The Psychiatry Group (1 miles)
  • Garland Vision Source (1.3 miles)
  • Inland Psychiatry & Psychology (1.4 miles)
  • Advanced Hearing Aid Center (1.5 miles)
  • Occupational Medicine Associates (1.6 miles)

Restaurants

  • King of Ramen (0.5 miles)
  • Sonic Drive-In (0.6 miles)
  • Bark Rescue Pub (0.6 miles)
  • Clinkerdagger (0.7 miles)
  • Maxwell House Restaurant (0.8 miles)
  • Vina Asian Restaurant (0.8 miles)
  • Anthony's Home Port (0.8 miles)

Pharmacies

  • Medicine Shoppe (0.6 miles)
  • Yoke's Foods (0.9 miles)
  • Yoke's Pharmacy (0.9 miles)
  • Walgreens (0.9 miles)
  • Reliant Rx (1 miles)
  • Community, A Walgreens Pharmacy (1.5 miles)
  • Rosauers Supermarkets (1.7 miles)

Cafes

  • Dutch Bros Coffee (0.6 miles)
  • Hold Your Grounds Espresso (0.9 miles)
  • Atticus Coffee & Gifts (1 miles)
  • Starbucks (1.4 miles)
  • Browne's Bistro (1.6 miles)
  • Starbucks (1.6 miles)
  • Little Garden Cafe (1.8 miles)

Parks

  • Ice Age floods Playground (0.7 miles)
  • Corbin Park (0.7 miles)
  • The United States Pavilion, Expo '74 (0.8 miles)
  • Riverfront Park (1 miles)
  • Coeur D'Alene Park (1.8 miles)
  • Franklin Park (2.1 miles)

Hospitals

  • Seattle Childrens Hospital (1.2 miles)
  • Deaconess Medical Center (1.6 miles)
  • Shriners Hospitals for Children-Spokane (1.6 miles)
  • Sacred Heart Medical Center Helistop Heliport (1.8 miles)
  • St Luke's Rehabilitation Institute (1.8 miles)
  • Spokane Kidney Center (1.9 miles)

Transportation

  • Spokane Transit Authority Sta (1.2 miles)

Theaters

  • Regal Northtown Mall (2 miles)

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