North Central Care Center in Spokane, WA
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N 1812 Wall Street, Spokane, WA 99205
For more information about senior living options: (844) 490-3973
The staff at North Central Care Center are experienced, kind, and very caring, and the facility is consistently clean. They provided excellent rehab for a grandma with a broken hip, taking care of small details to make her stay amazing. Families praise the nurses, CNAs, and doctors for their compassion and attentive communication. The center is described as a breath of fresh air, with concerns addressed promptly and smooth transitions to in-home care when appropriate. The care team demonstrates compassion, flexibility, and collaboration in preparing residents for the next steps, such as assisted living. The facility offers engaging activities and holiday celebrations that brighten residents' days. Residents report feeling treated with dignity, cleanliness, safety, and a warm, homelike environment. Staff consistently go above and beyond, including helping residents with hobbies and personal needs. The community is described as family-like, with staff forming lasting bonds with residents and their families.
Reviewers describe the facility as the worst place to send loved ones, alleging neglect and harm. They claim residents were dropped, overmedicated, and serious conditions like appendicitis and sepsis were left untreated. The environment is described as smelling and dirty, with clients living in filth. Staff are characterized as mean and aggressive toward residents, with abuse reportedly noted by paramedics and Sacred Heart staff. The center is accused of prioritizing money, treating residents as a paycheck. There are reports of staff attempting to gain guardianship over a resident against the family's wishes. Adequate therapy and medical oversight are said to be lacking, including failure to refer to specialists when needed. During the Covid era, PPE and infection-control practices are described as inadequate, contributing to harm and deaths. One reviewer called the facility a "miserable degrading hell hole" due to neglect and poor conditions.North Central Care Center in Spokane is best suited for families that want a rehab-forward environment where hands-on staff cultivate a home-like atmosphere. It works well for residents who need physical therapy, post-acute recovery, or long-term care with an emphasis on daily activities and personal connection. Several families describe a culture in which nurses and aides form meaningful relationships, celebrate holidays, and keep residents engaged with structured programs. When care goes right, the result is a living space that feels less like a facility and more like a supportive community. For families who live out of town, the capacity for individualized attention through regular updates and responsive staff can be decisive.
Yet this community is not for everyone. A recurring caveat is the variability in care quality and governance. Multiple reviewers allege neglect, misdiagnosis, or inappropriate medication management, and some families report being overwhelmed by inconsistent communication. A pattern of stories about overmedicating residents, delayed treatments, or pressure around powers of attorney raises red flags for anyone relying on steady medical oversight. The facility also surfaces concerns about cleanliness, odors, and physical environment, and a few reviews portray staff as overwhelmed or disrespectful. Those needing rigorous, predictable medical decision-making, highly structured dementia care, or transparent, proactive administration should consider other options where governance and oversight are more consistently demonstrated.
On the positive side, when the team is aligned, the care can be outstanding. Several families recount successful rehab experiences after fractures, with coordinated nursing, therapy, and discharge planning that helped loved ones return home or transition smoothly. The center is repeatedly praised for compassionate staff, clean surroundings, and an activities calendar that keeps residents socially and cognitively engaged. Some residents form personal connections with particular aides or therapists who go out of their way to tailor routines and hobbies, turning everyday moments into meaningful interaction. In memory care and long-term placement, many testimonials emphasize dignity, personalized attention, and a sense of family. These strengths illustrate what North Central can achieve with stable leadership and consistent staffing.
However, the downsides are consistently troubling in aggregate. The most serious concerns center on neglect allegations and questionable medical management, including stories of rapid hospice labeling or delayed diagnosis that endangered residents. A number of reviews describe disorganization in medication administration, with residents or families repeatedly needing to advocate for essential treatments. Instances of poor communication, staff turnover, and perceptions of a "paycheck" mentality undermine trust. A subset of reviews also touches on environmental issues - odor, inconsistent cleanliness, and uncomfortable conditions - that undermine residents' comfort. Taken together, these patterns suggest a facility that can deliver excellent care in the right hands but also can slide into risk if oversight and staffing falter.
For families considering this center, the path forward is pragmatic due to the variability. If choosing North Central, insist on concrete assurances: a current, resident-specific care plan with measurable goals; a clear medication review protocol; and regular, scheduled updates from a primary nurse or social worker. Probe staffing models, including nurse-to-resident ratios and qualification levels, and request access to recent quality metrics or survey results. Discuss guardianship protections and POA processes to guard against inappropriate interventions. Tour multiple units, speak with several staff members, and engage external advocates or a trusted clinician to observe the care environment. Finally, compare options with other Spokane facilities that demonstrate consistent outcomes, stronger governance, and reputations for reliable communication.
Bottom line: North Central Care Center offers potential for high-quality rehab-focused care and a warm, family-like atmosphere, but a troubling history in portions of the reviews makes rigorous due diligence essential. For families that prize personal connection, real-time updates, and visible acts of care, the center can deliver when staffing is stable and leadership remains accountable. For those requiring unwavering medical oversight, predictable responses, and uncompromising safety, exploring alternatives is wise. Approach any decision with a plan: verify current performance, secure proper legal protections, and set clear expectations before placement. If the choice lands here, couple admission with an advocate and a structured plan to monitor progress from day one.
101 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Spokane International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.North Central Care Center in Spokane, WA is a vibrant and well-equipped assisted living community that offers a range of amenities to enhance the quality of life for its residents. The community features a beauty salon where residents can enjoy hair and nail services, as well as cable or satellite TV in their fully furnished apartments for entertainment.
Transportation needs are taken care of with community-operated transportation and assistance in arranging transportation to doctors' appointments. A computer center and Wi-Fi/high-speed internet are available for residents to stay connected with loved ones or pursue personal interests online.
Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions catered to. For active seniors, there is a fitness room and wellness center where they can engage in exercise programs tailored to their needs.
In terms of care services, North Central Care Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents stay on track with their medications.
The community fosters social interaction and engagement through various activities such as resident-run activities, planned day trips, and scheduled daily activities organized by staff members. Concierge services are available for any additional assistance needed.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options, North Central Care Center offers easy access to essential amenities outside the community.
Overall, North Central Care Center provides an enriching and supportive environment where seniors can age gracefully while enjoying the comforts of a well-maintained assisted living community.
This area of Spokane, Washington is a bustling hub of healthcare facilities, dining options, pharmacies, cafes, parks, hospitals, transportation services, and entertainment venues. With several physicians' offices and clinics nearby, access to medical care is convenient. The variety of restaurants ranging from casual dining at Sonic Drive-In to upscale options like Clinkerdagger provide a diverse culinary experience. Pharmacies such as Medicine Shoppe and Walgreens are easily accessible for medication needs. Parks like Ice Age floods Playground and Riverfront Park offer opportunities for outdoor recreation and relaxation. In terms of healthcare services, hospitals like Deaconess Medical Center and Shriners Hospitals for Children-Spokane are within close proximity. Transportation options through Spokane Transit Authority make getting around the area convenient. Overall, this neighborhood offers a mix of amenities that cater to various needs making it an attractive option for senior living in Spokane.
North Central Care Center is located at N 1812 Wall Street, Spokane, WA 99205 in Spokane County, Washington
North Central Care Center on seniors.fyi includes 10 photos including images showing interior, landscaping, healthcare, lighting, outdoor, garden, architecture, waiting area, and more.
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