North Central Care Center in Spokane, WA

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  • Interior

    A spacious interior room with wooden flooring, featuring several tables and ample natural light from large windows.

  • Building

    The entrance to a healthcare center, emphasizing accessibility and service.

  • Architecture

    A modern commercial building captured at dusk, highlighting its architecture and surrounding parking lot.

  • Bedroom

    A view of a hospital patient room featuring two twin beds and a warm, inviting atmosphere.

  • Trees

    A serene outdoor space featuring well-maintained grass, a vibrant tree with fall foliage, and a shaded seating area.

  • Windows

    A clean and comfortable hospital patient room with a bed, window, and essential amenities.

  • Landscaping

    A modern house with a well-maintained garden and clear blue sky.

  • Artwork

    A cozy waiting area with comfortable chairs, a piece of artwork, and ample natural light.

  • Bathroom

    A spacious, accessible bathroom designed for both personal hygiene and exercise.

  • Waiting Area

    A cozy barber shop interior featuring a styling chair, wooden cabinets, and decor on the walls.

North Central Care Center in Spokane, WA

Information last verified:

N 1812 Wall Street, Spokane, WA 99205

For more information about senior living options: (844) 490-3973

3.1 from 41 reviews
5 stars
17
4 stars
4
3 stars
3
2 stars
0
1 stars
17

Overall Review of North Central Care Center

Pros

  • pro The staff are caring and demonstrate compassion and competence.
  • pro The nurses are very respectful and the nursing assistants go above and beyond.
  • pro They treated the family like their own.
  • pro They did an amazing job with rehab and took care of the small things to make her stay amazing.
  • pro The staff were experienced, kind, and very caring, and the facility was always clean.
  • pro They treated her like family and communication was awesome.
  • pro The environment is warm, clean, and homelike.
  • pro North Central Care Center is a breath of fresh air, with residents well cared for and concerns addressed promptly.
  • pro The staff are knowledgeable and caring.

Cons

  • pro They say this is the worst place in town to send loved ones.
  • pro They report the nurses and CNAs are mean and aggressive toward residents.
  • pro They describe the facility as smelling of urine and the clients living in filth.
  • pro They claim the place is all about the money, treating residents as paycheck sources.
  • pro They allege neglect and overmedication, including missed appendicitis and inappropriate opioid use.
  • pro They say therapy and basic care are inconsistently provided, with poor bathing routines.
  • pro They call the center a miserable, degrading hell hole with little respect for patients.
  • pro They criticize safety and infection-control practices, including PPE shortages and Covid unit cross-over.

Review

North Central Care Center in Spokane, WA is best suited for families seeking a warm, caregiving-focused environment where skilled nursing and rehabilitation teams are the centerpiece. The facility often earns praise for compassion, attentiveness, and day-to-day warmth, with residents and families consistently noting that nurses, CNAs, and therapists work hard to create a supportive, almost family-like atmosphere. This makes it a practical choice for short-term rehab stays or longer-term care for residents who respond positively to personal engagement, regular activities, and visible staff presence. The setting can feel like a community that rallies around a loved one when the tone is right, and when operations align with individual needs, it can deliver meaningful daily livability and timely rehabilitative progress.

However, this is not a one-size-fits-all option. For families whose loved ones require relentless medical oversight, complex chronic disease management, or highly structured dementia care, North Central Care Center may prompt serious cautions. Several reviews allege lapses in medical judgment, inconsistent therapy, and even episodes that suggest neglect or overmedication. The most troubling stories describe delays in diagnosis, insufficient response to acute symptoms, and power dynamics around guardianship and POA that undermine family trust. In short, when medical reliability, proactive care coordination, and rigorous oversight are non-negotiable, alternatives with stronger medical governance and experienced geriatric supervision should be explored.

The standout advantages lie in the hands-on, compassionate caregiving and the rehabilitative backbone. Families repeatedly highlight competent nursing teams, attentive aides, and committed physical and occupational therapy that help residents regain or maintain function. The facility’s cleanliness, bright atmosphere, and structured activity offerings contribute to a sense of normalcy and engagement that can significantly improve quality of life. Several residents’ families recall staff who went above and beyond, initiatives that turn ordinary days into meaningful moments, such as personalized introductions, hobby-focused engagement, or simply consistent, respectful communication. For many, these elements offset the routine strains of post-acute recovery and long-term care, especially when consistency is present.

Yet the most consequential drawbacks are hard to overlook. A number of reviews describe serious gaps in medical care, including misplaced pain management, delayed therapies, and alleged misdiagnosis in urgent situations. Complaints about inconsistent PT/OT planning, gaps in bathing and personal care, and environmental factors like odor or uncomfortable conditions punctuate the negative narrative. Some families report unstable or unprofessional behavior among staff, with alarming anecdotes about overmedication or rushed decisions around treatment that undermine trust. The mix of praise and horror stories creates a landscape where the pros can deliver relief and relief can vanish quickly, depending on shifts, leadership, and ongoing quality control.

These dynamics mean the pros can offset the cons only when there is strong, continuous oversight and a clear, personalized care plan. For families prioritizing rehab progress, social interaction, and a home-like feel, the competent clinical staff and therapeutic momentum at North Central can produce credible outcomes. But the weight of the negative experiences, especially around medical judgment, safety, and the potential for mismanagement, tilts decisions toward caution. Prospective residents with relatively straightforward rehab goals, strong family involvement, and a demand for daily warmth will likely see value, while those requiring meticulous medical continuity and robust risk management should scrutinize alternative facilities with more predictable clinical performance.

When evaluating options, several practical steps help separate fit from misfit. Visit multiple times at different hours to observe staff interactions, note response times, and assess whether a consistent care team is in place. Inquire directly about therapy scheduling and what the initial plan looks like for ongoing progress, as well as how meds are managed, documented, and double-checked. Request a frank discussion about how emergencies are handled, who supervises medical decisions, and how family concerns are escalated. Check recent state inspections and ask for recent incident trends, including steps taken to address past concerns. If memory care or complex medical needs are involved, insist on meeting with the administrator and a clinical supervisor to review protocols and accountability structures.

The bottom line is practical and clear. North Central Care Center offers genuine warmth, capable rehab-driven care, and a home-like environment that can significantly improve daily life for many residents. For families prioritizing compassionate bedside care, social engagement, and steady rehabilitation momentum, the center represents a solid option worth pursuing with diligence. For those whose priorities center on fail-safe medical oversight, precise diagnostic timeliness, and free-flowing nurse-physician communication, alternatives with demonstrably stronger clinical governance should be considered. In the end, the choice hinges on the balance between human warmth and medical reliability, and on the confidence that the care plan will be consistently carried out over time.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Spokane International (6 miles away) Spokane International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

North Central Care Center in Spokane, WA is a vibrant and well-equipped assisted living community that offers a range of amenities to enhance the quality of life for its residents. The community features a beauty salon where residents can enjoy hair and nail services, as well as cable or satellite TV in their fully furnished apartments for entertainment.

Transportation needs are taken care of with community-operated transportation and assistance in arranging transportation to doctors' appointments. A computer center and Wi-Fi/high-speed internet are available for residents to stay connected with loved ones or pursue personal interests online.

Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions catered to. For active seniors, there is a fitness room and wellness center where they can engage in exercise programs tailored to their needs.

In terms of care services, North Central Care Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents stay on track with their medications.

The community fosters social interaction and engagement through various activities such as resident-run activities, planned day trips, and scheduled daily activities organized by staff members. Concierge services are available for any additional assistance needed.

Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options, North Central Care Center offers easy access to essential amenities outside the community.

Overall, North Central Care Center provides an enriching and supportive environment where seniors can age gracefully while enjoying the comforts of a well-maintained assisted living community.

Nearby Places of Interest

This area of Spokane, Washington is a bustling hub of healthcare facilities, dining options, pharmacies, cafes, parks, hospitals, transportation services, and entertainment venues. With several physicians' offices and clinics nearby, access to medical care is convenient. The variety of restaurants ranging from casual dining at Sonic Drive-In to upscale options like Clinkerdagger provide a diverse culinary experience. Pharmacies such as Medicine Shoppe and Walgreens are easily accessible for medication needs. Parks like Ice Age floods Playground and Riverfront Park offer opportunities for outdoor recreation and relaxation. In terms of healthcare services, hospitals like Deaconess Medical Center and Shriners Hospitals for Children-Spokane are within close proximity. Transportation options through Spokane Transit Authority make getting around the area convenient. Overall, this neighborhood offers a mix of amenities that cater to various needs making it an attractive option for senior living in Spokane.

Physicians

  • Unify Community Health, Mission Avenue (0.4 miles)
  • Yakima Valley Farm Workers Clinic (0.4 miles)
  • The Psychiatry Group (1 miles)
  • Garland Vision Source (1.3 miles)
  • Inland Psychiatry & Psychology (1.4 miles)
  • Advanced Hearing Aid Center (1.5 miles)
  • Occupational Medicine Associates (1.6 miles)

Restaurants

  • King of Ramen (0.5 miles)
  • Sonic Drive-In (0.6 miles)
  • Bark Rescue Pub (0.6 miles)
  • Clinkerdagger (0.7 miles)
  • Maxwell House Restaurant (0.8 miles)
  • Vina Asian Restaurant (0.8 miles)
  • Anthony's Home Port (0.8 miles)

Pharmacies

  • Medicine Shoppe (0.6 miles)
  • Yoke's Foods (0.9 miles)
  • Yoke's Pharmacy (0.9 miles)
  • Walgreens (0.9 miles)
  • Reliant Rx (1 miles)
  • Community, A Walgreens Pharmacy (1.5 miles)
  • Rosauers Supermarkets (1.7 miles)

Cafes

  • Dutch Bros Coffee (0.6 miles)
  • Hold Your Grounds Espresso (0.9 miles)
  • Atticus Coffee & Gifts (1 miles)
  • Starbucks (1.4 miles)
  • Browne's Bistro (1.6 miles)
  • Starbucks (1.6 miles)
  • Little Garden Cafe (1.8 miles)

Parks

  • Ice Age floods Playground (0.7 miles)
  • Corbin Park (0.7 miles)
  • The United States Pavilion, Expo '74 (0.8 miles)
  • Riverfront Park (1 miles)
  • Coeur D'Alene Park (1.8 miles)
  • Franklin Park (2.1 miles)

Hospitals

  • Seattle Childrens Hospital (1.2 miles)
  • Deaconess Medical Center (1.6 miles)
  • Shriners Hospitals for Children-Spokane (1.6 miles)
  • Sacred Heart Medical Center Helistop Heliport (1.8 miles)
  • St Luke's Rehabilitation Institute (1.8 miles)
  • Spokane Kidney Center (1.9 miles)

Transportation

  • Spokane Transit Authority Sta (1.2 miles)

Theaters

  • Regal Northtown Mall (2 miles)

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