Stafford Healthcare in Des Moines, WA

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Stafford Healthcare Stafford Healthcare Stafford Healthcare

Stafford Healthcare in Des Moines, WA

Information last verified:

2800 South 224Th Street, Des Moines, WA 98198

For more information about senior living options: (844) 490-3973

3.6 from 54 reviews
5 stars
32
4 stars
3
3 stars
1
2 stars
3
1 stars
15

Overall Review of Stafford Healthcare

Pros

  • pro The staff truly care about the residents and take good care of them.
  • pro The physical therapy team is attentive and thorough, helping residents regain strength and confidence.
  • pro Kim, the Marketing & Admissions Director, went above and beyond to ensure a comfortable room and welcoming start.
  • pro Puget Sound Transitional Care is described as an awesome facility with an amazing team.
  • pro The new management has introduced practices that prioritize resident well-being and elevate care.
  • pro The facility’s cleanliness and maintenance have dramatically improved, creating a more homelike environment.
  • pro Therapies and activities are expanded to support residents’ physical and mental health.
  • pro The direct care staff are dedicated to providing quality, compassionate care.
  • pro Families feel heard, respected, and supported by the care team.
  • pro The food is good, contributing to a positive recovery experience.

Cons

  • pro The facility was possibly the worst care facility in the area.
  • pro The nursing staff were lazy and uncaring.
  • pro Her mother did not receive a shower for almost two weeks.
  • pro The food was so bad and always served cold.
  • pro The place was dirty and stunk of urine.
  • pro Bedding was changed only after repeated prompting.
  • pro She would push her call button but no one would show up.
  • pro She had to go fetch someone to help; this happened a lot.
  • pro They should choose somewhere else; this facility is awful.
  • pro The medical, nursing, and doctors were the worst; medical attention was poor.
  • pro A grandfather was left on the floor for hours after a fall and was not properly cared for afterward.
  • pro Staff seemed to care more about money than residents’ well-being.
  • pro They warned others to avoid at all costs.
  • pro Call lights were ignored for hours, compromising safety.
  • pro The beds are not safe and the building looks out of date.
  • pro The water is contaminated; residents cannot wash their hands.
  • pro The staff are mostly rude and the hallways are unbearably loud, making sleep difficult.
  • pro There were medication errors, with nurses giving wrong medications or doses.
  • pro There have been threats of APS/police and concerns about investigations.

Review

Stafford Healthcare in Des Moines is best suited for families pursuing short-term rehabilitation and affordable, no-frills senior care where the primary goal is to regain independence. The facility can be workable when the emphasis is on structured therapy, daily routines, and proximity to medical partners, including dialysis-related support. Some reviewers report clean, workable spaces and private rooms when available, and note that the rehab therapy teams can guide progress with a practical, hands-on approach. For families that plan to stay involved, press for consistent attention and clear communication with the day-to-day team, because a steady, advocacy-forward approach often makes the rehab trajectory more meaningful. This is not a luxury destination; it is a pragmatic option that can deliver definite gains for the right resident and the right level of family engagement.

Explicitly, those with very high safety expectations or complex medical oversight should consider alternatives. A sizable share of reviews raise red flags: inconsistent call-bell response times, reports of medication mistakes, and situations suggesting gaps in supervision. Several accounts describe outdated infrastructure, shared bathrooms, and odors or cleanliness issues, with residents who experience long waits for assistance or periods of being unattended after a fall. The combination of high staff turnover and fluctuating morale translates into a variable daily experience. For memory care or advanced dementia support, or for families seeking a consistently calm, hazard-free environment, Stafford often isn’t the best fit. Those who require continuous RN oversight, rigorous infection control, and dependable, immediate help in emergencies will likely prefer other facilities.

On balance, the strongest pros center on care intention and rehab momentum when the team is aligned. Multiple reviewers credit nurses and aides who genuinely care and point to a therapy program capable of helping residents regain function, with tangible progress in strength and independence. The location’s access to medical partners, plus the possibility of private rooms in certain arrangements, can contribute to a workable rehab experience. When management stability exists and staff morale remains solid, the atmosphere can feel more homelike and attentive. However, those positives are consistently tested by the day-to-day reality of safety and consistency. If staffing is stretched or morale dips, the same strengths, personalized attention and hands-on rehab, quickly recede as delays mount, meals disappoint, and clinical oversight falters. The gap between potential and daily care is the decisive factor here.

Choosing Stafford requires specific checks before committing. Prospective families should request current staffing ratios for day and night shifts, ask bluntly about average call-bell response times, and verify a clear medication administration process with a clean track record. A tour should include a close look at room conditions, bathrooms (private vs. shared), and the overall cleanliness. Transparency about any recent management changes is important, as is an honest discussion about safety protocols for falls and wound care. Families should examine menus and dining quality and, if possible, sample a meal in the dining area. It’s wise to talk with the rehab team about expected timelines, discharge plans, and how social activities are designed to keep residents engaged. Above all, insist on a trial period or short-term stay to observe firsthand how the staff handles call-outs, emergencies, and day-to-day routines.

Alternatives come into sharper focus for those with particular priorities. For families who value reliable safety, modern facilities, and consistent culture, options with stronger reputations for nurse staffing and maintenance may be preferable. Reviews hint at Judson Park and similar peers as higher-quality choices in the same market, suggesting a different standard of operation and upkeep. Puget Sound Transitional Care also surfaces in discussions as a model of attentive transition work and comprehensive support, which can be especially appealing for post-acute recovery. If the goal is to move a loved one quickly toward stronger independence after surgery or a stroke, these facilities might offer a steadier trajectory. Stafford remains a reasonable fallback when budget or location matters and when a family is prepared to defend against the rough edges with regular visits and consistent advocacy.

The bottom line is practical and decisive: Stafford Healthcare can serve as a functional rehab-focused option for families who are willing to engage closely with the staff, monitor care, and tolerate some inconsistency in everyday operations. The strongest case rests with residents who need structured therapy, basic daily support, and a lower-cost alternative that still keeps the resident near essential medical resources. The key caveats are significant: medication safety concerns, slow call responses, cleanliness and odor issues, and the risk of rough days when morale or management shifts undermine consistency. For long-term memory care, or for anyone prioritizing highly predictable, high-safety, high-comfort living, alternatives with more robust staffing and better facilities are the safer bet. When Stafford is chosen, a proactive, daily family presence, calls, visits, and checks, becomes part of the care plan, not an afterthought.

Features

Housing

  • 165 resident community capacity 165 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (3 miles away) Seattle-Tacoma International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Stafford Healthcare in Des Moines, WA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment with fully furnished accommodations, private bathrooms, and restaurant-style dining.

Residents can enjoy various amenities such as a beauty salon, gaming room, fitness room, small library, and outdoor space. There is also a computer center and Wi-Fi/high-speed internet access available for those who want to stay connected. Community operated transportation is provided for non-medical purposes, as well as transportation arrangements for doctors' appointments.

The care services at Stafford Healthcare include 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance is offered with activities of daily living, such as bathing, dressing, and transfers. Medication management and meal preparation according to special dietary restrictions are also provided.

Residents have access to a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.

Located in Des Moines, WA, the community benefits from its convenient proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters.

Overall, Stafford Healthcare in Des Moines offers a supportive and engaging environment for seniors seeking assisted living services.

Nearby Places of Interest

Pharmacies

  • Bartell Drugs (0.4 miles)
  • A&H Pharmaceutical Service (3.1 miles)
  • Walgreens (4.1 miles)
  • CVS Pharmacy (4.4 miles)
  • Walgreens (4.8 miles)
  • Rite Aid (4.9 miles)
  • Walgreens (5 miles)

Parks

  • Johnson Pit #30, Earthworks Park (0.7 miles)
  • Saltwater State Park (2.2 miles)
  • Steel Lake Park (5.5 miles)
  • French Lake Off-Leash Dog Park (6 miles)
  • North SeaTac Park (6 miles)
  • Ed Munro Seahurst Park (6.1 miles)
  • Wilson Playfields (6.3 miles)

Restaurants

  • Auntie Irene's Coffee Shop (1.3 miles)
  • Denny's (2.3 miles)
  • Sharps Roasthouse (2.4 miles)
  • 13 Coins (2.7 miles)
  • Seattle Taproom (2.8 miles)
  • Azteca Mexican Restaurants (3.4 miles)
  • Wendy's (3.5 miles)

Transportation

  • Angle Lake Station (1.4 miles)
  • International Arrivals Facility (2.6 miles)
  • South Satellite (2.6 miles)
  • Club at SEA (2.6 miles)
  • Concourse A (2.6 miles)
  • Concourse B (2.8 miles)
  • Delta SkyClub A-B (2.8 miles)

Cafes

  • Floret (2.8 miles)
  • Starbucks (5.3 miles)
  • Starbucks (5.4 miles)
  • Dutch Bros Coffee (6.1 miles)
  • Starbucks (6.3 miles)
  • Auburn Way Big Foot Java (7.5 miles)
  • Starbucks (7.8 miles)

Theaters

  • AMC Kent Station 14 (3.2 miles)
  • Regal Auburn (7.5 miles)

Places of Worship

  • Holy Spirit Parish (3.3 miles)
  • St Theresa's Church (7.8 miles)

Physicians

  • Kosnoski Eye Care (4.3 miles)
  • Three Tree Women's Clinic (4.4 miles)
  • Northwest Foot And Ankle Center, PS (4.8 miles)
  • Kent Eye Clinic (5 miles)
  • King LASIK (5.4 miles)
  • Valley Medical Center, Rehab Services Pt Ot Therapy (5.7 miles)
  • Federal Way Dental (5.9 miles)

Hospitals

  • St Francis Sleep Disorders Clinic (7.7 miles)
  • St. Francis Hospital (7.7 miles)
  • St Francis Hospital (7.7 miles)

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