Springs At Pacific Regent in Bellevue, WA
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Information last verified:
919-109Th Avenue Northeast, Bellevue, WA 98004
For more information about senior living options: (844) 490-3973
The staff are wonderful and experienced and truly care for residents. The activities are planned to stimulate residents in many ways. The swimming pool is a real plus. The Hidden Garden is a gem. The residents feel like family. The food is five-star. The Springs at Pacific Regent is an excellent skilled nursing/rehab facility with caring nurses and staff and nicely appointed rooms. The transition to Pacific Regent Bellevue was smooth, with friendly and professional staff, a variety of activities, and a focus on healthy living.
The front desk woman was unfriendly and arrogant, leaving a very negative impression. The receptionist Lexi was extremely rude, unprofessional, and seemed to have no idea how to do her job properly, making the visit very unpleasant. The front desk receptionist Lexi is unbelievably rude and unprofessional, treating people with arrogance and disrespect and making visitors and families feel unwelcome. The staff member was extremely rude, spoke very sharply, and openly rolled her eyes at customers, signaling disapproval. The staff member totally misrepresented herself, and management and coworkers are implied to know who is being referred to. The receptionist was extremely rude, browsed her cellphone, and made visitors wait for 10 minutes.Springs at Pacific Regent Bellevue is best suited for seniors who want a polished, activity-rich environment with strong skilled nursing and rehab capabilities, and who place a high value on social engagement, wellness programming, and a lively resident community. This community tends to appeal to families seeking a robust post-acute option or long-term care with plenty of structured activities, welcoming peers, and a setting that feels upscale and well-run. Those who require near-perfect front-desk service as a non-negotiable daily experience, however, should consider alternatives, because multiple reviews flag the front-desk culture as a significant hinderance to otherwise solid care.
The facility earns its credibility through substantive care strengths. The Springs at Pacific Regent Bellevue is described as an excellent skilled nursing and rehab environment, staffed by attentive nurses and professional caregivers who genuinely care for residents. The rooms are praised for being nicely appointed and well lit, contributing to a home-like atmosphere within a polished setting. Dining earns high marks too, with reviewers calling the food five-star and the overall emphasis on healthy living resonating across activities and routines. The campus supports inclusive care across different levels, which helps families feel that transitions between levels of support can be managed without relocating. The activity lineup, from adaptive programming to social events, creates a positive energy that residents and families consistently note, including memorable features like a pool and a hidden garden that have become a real differentiator.
Yet, the most persistent fault line in the feedback centers on front-desk interactions. Several reviews describe the receptionist as rude, unprofessional, and disengaged, with one account portraying a dismissive attitude and another detailing long waits and distractions that undermine the visitor experience. This is not a minor quibble; it colors first impressions and ongoing visits, creating a sense that the “face” of the community does not consistently reflect the high care standards claimed elsewhere. The dissonance between caring clinical staff and a problematic front-desk culture is the kind of mismatch that can undermine trust for families who are navigating medical needs, care planning, and the emotional rhythm of moving a loved one into a new environment.
Those tradeoffs matter because the positives are substantial. When the nursing and rehab teams show up with competence, empathy, and efficiency, they can offset a lot of earlier concerns about atmosphere. The combination of comprehensive care, welcoming residents, and a dynamic social calendar builds a compelling value proposition for families prioritizing clinical stability and an active lifestyle. The site’s strengths, quality staff across caregiving roles, well-maintained spaces, and a genuine sense of community, are tangible, and they often translate into smoother transitions, better mood among residents, and stronger day-to-day quality of life. In practice, this means a resident can access reliable care, participate in engaging programs, and enjoy a living environment that feels more energetic than passive.
The community is particularly well-muited for those who want a comprehensive senior living experience with meaningful opportunities for socialization, physical wellness, and rehabilitative support. It’s a fit for residents who thrive in a busy, socially-oriented setting and for families who value a strong clinical team and a visually appealing, light-filled residence. By contrast, families with inflexible expectations about uniformly warm customer service at the front desk, or those who cannot tolerate repeated visitor friction, should at minimum test-drive the front-desk experience during a formal tour and speak with multiple staff and residents before deciding. If the hospitality aspect is non-negotiable, or if a seamless visitor experience is a top priority, alternatives may offer a more consistently smooth first impression.
Practical next steps involve due diligence that probes beyond the brochure. Schedule a tour focused on the front desk workflow and request a candid conversation with a floor supervisor or director about recent staff coaching and service standards. Speak with current residents and families about their daily interactions with admissions, scheduling, and dining staff. Evaluate whether the rehab and nursing teams’ responsiveness meets expectations for future care plans, and whether the activity calendar aligns with the resident’s preferences. In sum, Springs at Pacific Regent Bellevue offers standout clinical care and a vibrant community, tempered by front-desk service questions; for the right resident and family, it delivers strong value, but institutional warmth at the reception should be verified as part of the decision.
54 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Seattle-Tacoma International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Springs At Pacific Regent in Bellevue, WA is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community provides a comfortable and convenient living environment where seniors can receive the assistance they need while maintaining their independence.
Some of the amenities offered at Springs At Pacific Regent include a beauty salon, cable or satellite TV, computer center, gaming room, small library, and Wi-Fi/high-speed internet access. Residents can also enjoy restaurant-style dining in the community's dining room or relax in the outdoor spaces and garden.
Care services provided by the community include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, medication management, and transportation arrangement (non-medical). The staff at Springs At Pacific Regent are trained to provide personalized care to each resident based on their individual needs and preferences.
Residents at Springs At Pacific Regent can also take part in various activities and programs offered by the community. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with any additional needs or requests they may have.
The location of Springs At Pacific Regent is ideal for seniors looking for convenience. With several cafes, parks, pharmacies, restaurants, theaters, and hospitals nearby, residents have easy access to various amenities and services in the surrounding area.
Overall, Springs At Pacific Regent provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence. With its extensive amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the support they need.
Springs At Pacific Regent is located at 919-109Th Avenue Northeast, Bellevue, WA 98004 in King County, Washington
Springs At Pacific Regent on seniors.fyi includes 12 photos including images showing interior, building, architecture, palm trees, decor, windows, landscaping, artwork, and more.
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Interior
Decor
Building
Architecture
Trees
Windows
Lighting
Artwork
Outdoor
Natural Light
Palm Trees
Office
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