Canterbury House

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  • Interior

    A hallway featuring restroom doors and a water fountain, with a caution sign on the floor.

  • Decor

    A room with tables and chairs set up, featuring windows and wall decorations.

  • Building

    Entrance of Canterbury House with visible signage and surrounding landscaping.

  • Architecture

    Entrance of Canterbury House featuring a covered driveway.

  • Bedroom

    A hospital or clinic room with a bed, sink, and microwave.

  • Windows

    A room with tables and chairs, featuring a window with blinds and an exercise ball in the corner.

  • Dining

    A cozy dining room with a table covered by a patterned cloth, surrounded by chairs and illuminated by a chandelier. Large windows allow daylight to brighten the space.

  • Landscaping

    A serene outdoor gazebo with chairs and tables surrounded by lush greenery.

  • Lighting

    A well-lit hospital hallway with a carpeted floor and doors on either side.

  • Garden

    A peaceful garden path adorned with vibrant purple flowers.

  • Artwork

    A quiet waiting room with a round table covered by a pink tablecloth, a chair, decorative plants, and artwork on the walls.

  • Chandelier

    A restaurant dining area with red tablecloths and chandeliers.

  • Painting

    A cozy waiting room with sofas, lamps, and a decorative painting on the wall.

  • Piano

    A cozy room featuring a grand piano and a garden view through large windows.

Canterbury House

502 29Th Street Southeast, Auburn, WA 98002

For more information about senior living options: (844) 490-3973

2.7 from 6 reviews
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Skilled Nursing Facility

Overall Review of Canterbury House

Pros

  • pro The staff at Canterbury House is friendly and works well as a team.
  • pro The facility is clean and well-kept, with the residents' rooms maintained properly.
  • pro The rehab and physical therapy departments have nice staff members who provide good care.
  • pro Some staff members are attentive and responsive to residents' needs.
  • pro The common areas of the facility are organized, contributing to a pleasant environment for residents.

Cons

  • pro The food served at the facility was so bad that one patient lost 11 lbs in 30 days.
  • pro Some staff members made patients wait too long to respond to calls for assistance, especially when needing help with the bathroom.
  • pro Certain staff were more interested in flirting and taking breaks than attending to patients’ needs, displaying rudeness.
  • pro The front office staff exhibited rude behavior and refused to take calls regarding medical records.
  • pro The size of the rooms in Canterbury House was criticized as being very small and uncomfortable.
  • pro One nurse was described as terrible, negatively impacting the patient's experience despite other staff being nice.
  • pro There were complaints about inadequate care, including failure to provide water and supervision, leading to falls.
  • pro The facility's environment was described as dark, stuffy, and poorly ventilated, contributing to a negative atmosphere for residents.
  • pro Residents often called out for help in the hallways, indicating a lack of adequate support from staff.

Review

Review of Canterbury House Rehabilitation Facility

Canterbury House has received a mixed bag of reviews from individuals who have experienced its services, particularly in the context of rehabilitation after surgery or long-term care. While some visitors noted that the facility had its merits, such as friendly staff and clean living quarters, many expressed deep dissatisfaction with the quality of care and amenities provided.

Several reviewers emphasized the friendliness and competence of some staff members, particularly in areas like physical therapy. Residents generally described their interactions with team members as positive, remarking on their helpful demeanor and attentiveness when it came to activities like rehabilitation exercises. The nursing staff was mainly seen as competent; however, serious concerns arose regarding particular individuals whose performance did not meet expectations. Specifically, one reviewer pointed out a nurse who was deemed lazy and unresponsive, especially concerning timely medication distribution. This inconsistency in care delivery added an unfortunate dimension to the overall patient experience at the facility.

Food quality emerged as a significant concern across numerous reviews. Many patients reported dissatisfaction with the meals served at Canterbury House, which they found lacking in taste and nutritional value. One individual mentioned losing 11 pounds over 30 days due to poor food options following surgery—a worrisome outcome reflecting inadequate dietary provisions for recovery. Another reviewer echoed this sentiment by stating that their family member disliked the food tremendously, further emphasizing an urgent need for improvement in this aspect of care.

In addition to problems with dining options, several critiques were directed toward the responsiveness of staff during critical times, particularly regarding assistance for bathroom needs. Some residents reported frustrating delays when calling for help, which was especially challenging during moments requiring immediate attention due to medical conditions or mobility issues post-surgery. While many staff members appeared engaged and pleasant, some were noted for exhibiting unprofessional behavior—prioritizing personal matters such as flirting or taking breaks over patient care.

The facility's environment also drew criticism from reviewers who described both spatial constraints and ambiance issues within resident rooms. One reviewer pointed out that while rooms were kept clean, they were small and poorly ventilated—creating an uncomfortable living situation for residents who may already be facing health challenges. This lack of adequate space contributes to an overall atmosphere that is perceived as dark and stuffy; factors that undoubtedly compound feelings of discontent among residents seeking a more pleasant rehabilitation experience.

Lastly, concerns regarding specific incidents involving safety were voiced by family members regrettably entrusting their loved ones’ care to Canterbury House due to limited options available elsewhere. Instances such as water deprivation and falls highlighted broader issues relating to staffing levels or attentiveness that could compromise resident well-being. The facility’s layout made it difficult for individuals needing assistance to receive timely help; signaling a need for reform around how caregiving is structured within this space.

In conclusion, while Canterbury House has strengths such as cleanliness and certain dedicated staff members—including those involved in physical therapy—it grapples with significant challenges related to food quality, staff responsiveness during critical times, room conditions, and safety concerns that cannot be overlooked by prospective patients or families considering this facility for rehabilitation services. Many reviewers stated outright they would not recommend Canterbury House based on their experiences—the amalgamation of these reviews suggests an institution where improvements are urgently needed if it aims to provide safe and effective rehabilitation care moving forward.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (12 miles away) Seattle-Tacoma International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Canterbury House in Auburn, WA offers a wide range of amenities and care services for seniors looking to live in a supportive and comfortable environment.

Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for their entertainment needs. The community also provides community-operated transportation, ensuring that residents can easily get to appointments and run errands.

For those who like to stay connected, Canterbury House offers a computer center with Wi-Fi/high-speed internet. The dining room provides restaurant-style dining, where residents can enjoy delicious meals prepared by the community's chef. Special dietary restrictions are accommodated.

To stay active and fit, residents have access to a fitness room and can participate in various fitness programs offered by the community. Planned day trips and resident-run activities provide plenty of opportunities for socialization and engagement.

The fully furnished apartments at Canterbury House feature private bathrooms and kitchenettes, providing residents with the privacy and independence they desire. Housekeeping services ensure that the living spaces remain clean and tidy.

The community also prioritizes the health and well-being of its residents by offering 24-hour call system and supervision. Assistance with daily activities such as bathing, dressing, and transfers is provided. Medication management is available to ensure that residents take their medications correctly.

Canterbury House is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents to easily access amenities outside of the community whenever they wish.

Overall Canterbury House provides a warm and welcoming environment where seniors can receive assistance with their daily needs while enjoying an active lifestyle.

Nearby Places of Interest

Places of Worship

  • Church Of The Nazarene Auburn (0.4 miles)
  • Holy Spirit Parish (6.8 miles)
  • St Theresa's Church (7.8 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Rite Aid (0.9 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)
  • Haggen Pharmacy (2.7 miles)
  • Rite Aid (4.9 miles)
  • Mary Jeans Greens (5 miles)

Cafes

  • Starbucks (1 miles)
  • Auburn Way Big Foot Java (1.5 miles)
  • South Auburn Bigfoot Java (1.8 miles)
  • Starbucks (4.5 miles)
  • Starbucks (5.4 miles)
  • Rivers Edge Cafe (5.5 miles)
  • Dutch Bros Coffee (6.9 miles)

Transportation

  • U-Haul Moving & Storage (1.2 miles)
  • Sumner Station (5.7 miles)

Restaurants

  • McDonald's (1.3 miles)
  • Muckleshoot Casino (1.4 miles)
  • 8 - Asian Cuisine (1.4 miles)
  • McDonald's (1.6 miles)
  • The Rock Wood Fired Pizza (2.6 miles)
  • MOD Pizza (2.7 miles)
  • McDonald's (2.7 miles)

Theaters

  • Regal Auburn (1.5 miles)
  • AMC Kent Station 14 (7.1 miles)

Parks

  • Lakeland Hills Park (1.8 miles)
  • Sunset Park (2.6 miles)
  • Lea Hill Park (3.2 miles)
  • Lake Tapps Park (3.8 miles)
  • Steel Lake Park (4.6 miles)
  • Green View Park (5.2 miles)
  • Springwood Park (5.6 miles)

Physicians

  • UW Medicine - Valley Women’s Health (1.8 miles)
  • Molen Oral & Facial Surgery (2.5 miles)
  • Muckleshoot Health & Wellness (4.4 miles)
  • Federal Way Dental (4.7 miles)
  • Pediatrics NW (4.9 miles)
  • Digestive Health Specialists (5.2 miles)
  • Wyman Carl MD (5.3 miles)

Hospitals

  • Federal Way Community Dialysis (4.7 miles)
  • St Francis Hospital (4.7 miles)
  • St Francis Sleep Disorders Clinic (5 miles)
  • St. Francis Hospital (5 miles)
  • Multicare Health System (7.5 miles)

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