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Canterbury House in Auburn, WA

Canterbury House is a nursing home community in Auburn, WA.

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Canterbury House in Auburn, WA

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  • Interior

    A hallway featuring restroom doors and a water fountain, with a caution sign on the floor.

  • Decor

    A room with tables and chairs set up, featuring windows and wall decorations.

  • Building

    Entrance of Canterbury House with visible signage and surrounding landscaping.

  • Architecture

    Entrance of Canterbury House featuring a covered driveway.

  • Bedroom

    A hospital or clinic room with a bed, sink, and microwave.

  • Windows

    A room with tables and chairs, featuring a window with blinds and an exercise ball in the corner.

  • Dining

    A cozy dining room with a table covered by a patterned cloth, surrounded by chairs and illuminated by a chandelier. Large windows allow daylight to brighten the space.

  • Landscaping

    A serene outdoor gazebo with chairs and tables surrounded by lush greenery.

  • Lighting

    A well-lit hospital hallway with a carpeted floor and doors on either side.

  • Garden

    A peaceful garden path adorned with vibrant purple flowers.

  • Artwork

    A quiet waiting room with a round table covered by a pink tablecloth, a chair, decorative plants, and artwork on the walls.

  • Chandelier

    A restaurant dining area with red tablecloths and chandeliers.

  • Painting

    A cozy waiting room with sofas, lamps, and a decorative painting on the wall.

  • Piano

    A cozy room featuring a grand piano and a garden view through large windows.

502 29Th Street Southeast, Auburn, WA 98002

For more information about senior living options: (866) 208-4318

3 from 81 reviews
5 stars
34
4 stars
3
3 stars
7
2 stars
6
1 stars
31

Overall Review of Canterbury House

differentiator 6 reviews mention this

Therapy and rehab get strong praise

PT and OT are consistently described as helpful during rehab stays.

Several residents and family members mention positive therapy experiences, especially with PT and OT during recovery after a hospital visit. In particular, one reviewer called the PT and OT “top notch,” and another described PT and OT staff as excellent and helpful for recovery. There are also a few concerns about coverage and responsiveness when staffing is tight, but therapy itself is repeatedly singled out as a bright spot.

  • A physical therapy room equipped with various rehabilitation and exercise machines.
  • A physical therapy room equipped with various rehabilitation tools and exercise equipment.
  • A rehabilitation room with exercise equipment and tables for therapy.
differentiator 4 reviews mention this

Restaurant-style dining stands out

Meals are a noticeable part of the experience, with restaurant-style service mentioned in reviews.

Dining shows up often, with multiple reviews describing food as decent or home-cooked. One resident noted the difference from “hospital food,” while another said the food was great. The community also offers restaurant-style dining, which aligns with reviews that describe meals served like a restaurant rather than a cafeteria. At the same time, some reviewers report bland food and limited beverage options.

  • A cozy dining room with a table covered by a patterned cloth, surrounded by chairs and illuminated by a chandelier. Large windows allow daylight to brighten the space.
  • A restaurant dining area with red tablecloths and chandeliers.
caveat 8 reviews mention this

Care response times feel inconsistent

Residents and families describe slow or missed follow-through at times.

A recurring concern is delays when residents need help—whether that is waiting for pain medication, struggling to get assistance after pressing a call button, or feeling that requests took a long time to address. Some reviewers specifically mention long waits for medications or trouble getting calls answered, including at the nurse’s station. There are also accounts of understaffing and people sometimes having to manage tasks themselves. A few reviews balance this by praising certain caregivers and staff members for being responsive, but the inconsistency is a common theme.

caveat 7 reviews mention this

Urine odors and cleaning concerns

Multiple reviews mention strong urine odors and weak cleaning or linen changes.

Several reviews describe a strong urine smell that becomes noticeable when entering patient areas. Others connect hygiene issues to problems such as residents sitting in soiled diapers for hours, linen not being changed often enough, or rooms feeling filthy. A few reviews provide counterpoint by saying the facility is clean or that they did not notice odors, including one review that specifically contrasted the smell with prior experiences. Overall, though, odor and cleaning expectations are a frequent point of dissatisfaction.

common 10 reviews mention this

Care staff can be warm, but uneven

Many residents and families describe caregivers as kind and dedicated.

Kindness and commitment from staff comes through repeatedly, with multiple reviewers thanking nursing staff, CNAs, and the administration for support and problem-solving. Some reviews name caregivers and highlight responsiveness, comfort, and emotional support during difficult situations. However, other reviews describe care that ranges from good to poor, including communication challenges and instances where staff did not respond as expected. Taken together, reviews suggest the experience can depend heavily on the shift and the specific team a resident interacts with most.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Seattle-Tacoma International (12 miles away) Seattle-Tacoma International (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Places of Worship

  • Church Of The Nazarene Auburn (0.4 miles)
  • Holy Spirit Parish (6.8 miles)
  • St Theresa's Church (7.8 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Rite Aid (0.9 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)
  • Haggen Pharmacy (2.7 miles)
  • Rite Aid (4.9 miles)
  • Mary Jeans Greens (5 miles)

Cafes

  • Starbucks (1 miles)
  • Auburn Way Big Foot Java (1.5 miles)
  • South Auburn Bigfoot Java (1.8 miles)
  • Starbucks (4.5 miles)
  • Starbucks (5.4 miles)
  • Rivers Edge Cafe (5.5 miles)
  • Dutch Bros Coffee (6.9 miles)

Transportation

  • U-Haul Moving & Storage (1.2 miles)
  • Sumner Station (5.7 miles)

Restaurants

  • McDonald's (1.3 miles)
  • Muckleshoot Casino (1.4 miles)
  • 8 - Asian Cuisine (1.4 miles)
  • McDonald's (1.6 miles)
  • The Rock Wood Fired Pizza (2.6 miles)
  • MOD Pizza (2.7 miles)
  • McDonald's (2.7 miles)

Theaters

  • Regal Auburn (1.5 miles)
  • AMC Kent Station 14 (7.1 miles)

Parks

  • Lakeland Hills Park (1.8 miles)
  • Sunset Park (2.6 miles)
  • Lea Hill Park (3.2 miles)
  • Lake Tapps Park (3.8 miles)
  • Steel Lake Park (4.6 miles)
  • Green View Park (5.2 miles)
  • Springwood Park (5.6 miles)

Physicians

  • UW Medicine - Valley Women’s Health (1.8 miles)
  • Molen Oral & Facial Surgery (2.5 miles)
  • Muckleshoot Health & Wellness (4.4 miles)
  • Federal Way Dental (4.7 miles)
  • Pediatrics NW (4.9 miles)
  • Digestive Health Specialists (5.2 miles)
  • Wyman Carl MD (5.3 miles)

Hospitals

  • Federal Way Community Dialysis (4.7 miles)
  • St Francis Hospital (4.7 miles)
  • St Francis Sleep Disorders Clinic (5 miles)
  • St. Francis Hospital (5 miles)
  • Multicare Health System (7.5 miles)

Frequently Asked Questions

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